Exam Questions Ch3 Ethics And Social Responsibility

Exploring Management, 7e (Schermerhorn)

Chapter 3 Ethics and Social Responsibility

1) Joanne follows a set of standards for what is right and wrong in her conduct. This set of standards refers to ________.

A) laws

B) policies

C) ethics

D) practices

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

2) In the context of a governing moral code, which of the following primarily concerns what is "right" or "good"?

A) Legal behavior

B) Individual behavior

C) Management behavior

D) Ethical behavior

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

3) Broad beliefs about what is appropriate behavior are called ________.

A) values

B) judgments

C) ethics

D) laws

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

4) Clarissa, an employee at a news corporation, copies some parts of an article by a local author and publishes it as her own work. Later, she tells Lara, her colleague, about her act. Lara believes that she should honor Clarissa's trust and not reveal the matter but is also disturbed by her dishonesty. This incident is most likely to cause a(n) ________ dilemma for Lara.

A) management

B) ethical

C) utilitarian

D) justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

5) Which of the following best describes personal beliefs such as honesty and integrity?

A) Norms

B) Values

C) Ethics

D) Ideas

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

6) Susan has certain preferences about her career goals: she wants to be a CEO. These preferences are referred to as ________ values.

A) ethical

B) instrumental

C) terminal

D) righteous

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

7) ________ values are preferences regarding the means to a desired end.

A) Ethical

B) Instrumental

C) Terminal

D) Righteous

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

8) Amanda, a high school student, wants to be the president of a company someday, but she also wants to raise a family and enjoy recreational activities. Amanda is primarily focusing on ________ values.

A) terminal

B) future

C) instrumental

D) short-term

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

9) In an interview for the post of software developer, Cory mentions that she hopes to manage her own team in the future. Cory's aspiration best reflects her ________ values.

A) moral

B) terminal

C) instrumental

D) short-term

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

10) Arun, a management graduate, is looking for a position as a first-line manager and would like to become the president of a company someday. He knows what he wants to do in the future, but he wants to achieve his goal by working for a firm with a culture that matches his personal values. The route that Arun wants to follow to achieve his goals best reflects ________ values.

A) terminal

B) fixed

C) instrumental

D) utilitarian

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

11) Some students believe that good grades are obtained through good study habits and some others believe that it can be achieved by getting the easiest teacher. These beliefs are examples of ________.

A) good ethics

B) instrumental values

C) moral rights

D) terminal values

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

12) The ________ view holds that behaviors that deliver the greatest good to the greatest number of people are ethical.

A) best

B) utilitarian

C) justice

D) moral rights

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

13) Jermaine, a member of a student organization, supports the move to increase the membership fees for their organization in order to keep the club solvent, even though a few of the members might not be able to afford the increase. He is taking the ________ approach to moral reasoning.

A) moral rights

B) justice

C) utilitarian

D) individualistic

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

14) The ________ view focuses the ethics analysis on long-term advancement of self-interests.

A) moral rights

B) justice

C) individualism

D) utilitarian

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

15) Susan is a manager at Garden Tools Inc. She has inadvertently come across a competitor's business plan. Susan's first thought is to keep it and use it against the competitor. However, she returns it without looking at it because she feels that people may not trust her in the long-run if she engages in this type of behavior. Which of the following views of moral reasoning is Susan exhibiting in this scenario?

A) Moral rights

B) Religious

C) Utilitarian

D) Individualism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

16) Pet Products Inc. has been hit hard by the COVID-19 pandemic. The president has ordered a 10% reduction in the workforce across the board. This decision might be justified as ethical on the basis of the ________ approach to moral reasoning.

A) utilitarian

B) individual

C) moral rights

D) justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

17) The belief that ethical behavior treats all people impartially and fairly is called the ________ view.

A) individual

B) utilitarian

C) justice

D) moral rights

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

18) Lewis is the manager of the marketing department at his company. Some of his colleagues are also his friends. Lewis often lets his friends violate department policies while insisting that others follow them. Lewis is guilty of not adhering to the ________ view of moral reasoning.

A) moral rights

B) protective

C) utilitarian

D) justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

19) ________ justice focuses on the fair application of policies and rules.

A) Interactional

B) Procedural

C) Fair

D) Distributive

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

20) ________ justice focuses on treating people fairly regardless of personal characteristics.

A) Instrumental

B) Procedural

C) Interactional

D) Distributive

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

21) ________ justice focuses on treating everyone with dignity and respect.

A) Utilitarian

B) Distributive

C) Interactional

D) Moral rights

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

22) Dandelion Inc., an apparel manufacturing company, and Longinus Inc., a raw material supplier, willingly sign a contract and agree to be fair in their dealings with each other. Which of the following forms of justices is reflected in this scenario?

A) Utilitarian

B) Distributive

C) Commutative

D) Moral rights

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

23) The belief that ethical behavior respects and protects fundamental rights is called the ________ view.

A) moral rights

B) protective

C) utilitarian

D) justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

24) Article ________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to freedom of thought, conscience, and religion.

A) 1

B) 18

C) 23

D) 26

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

25) Article ________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to education.

A) 1

B) 18

C) 23

D) 26

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

26) Which of the following concepts suggests that there is no one right way to behave and ethical behavior is always is always dependent on cultural context?

A) Procedural rights

B) Universalism

C) Ethical imperialism

D) Cultural relativism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

27) Reena has always believed that there is no single right way to behave and that ethical behavior is dependent on the specific cultural context. Which of the following ethical positions is Reena most likely to support?

A) Cultural relativism

B) Universalism

C) Ethical imperialism

D) Procedural rights

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

28) The phrase "when in Rome, do as the Romans do" reflects the ethical position of ________.

A) individualism

B) moral absolutism

C) distributive justice

D) cultural relativism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

29) Which of the following terms best describes an attempt by one culture to impose its values on another culture?

A) Moral rights

B) Moral absolutism

C) Ethical imperialism

D) Cultural relativism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

30) John has recently migrated from one country to another. He argues that bribery is an acceptable practice for getting things done in his country and that it works. Hence, he argues that such cultural values must be adopted by all countries to get things done. Which of the following ethical practices is exhibited by John's behavior?

A) Moral rights

B) Moral absolutism

C) Ethical imperialism

D) Cultural relativism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

31) If you are going on an international trip and your parents tell you "Don't do anything that you would not do at home," you are being told to practice ________.

A) moral rights

B) moral absolutism

C) ethical socialism

D) cultural relativism

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

32) What is the first step on the checklist for dealing with ethical dilemmas?

A) Get the facts.

B) Identify your options.

C) Recognize the ethical dilemma.

D) Test each option by asking: Is it legal? Is it right? Is it beneficial?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

33) The term ________ refers to a situation that might be unethical but offers potential benefits.

A) ethical dilemma

B) imperial relativism

C) moral rights

D) interactional justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

34) Abby's manager has asked her to do something that strongly violates her personal values. Abby is most likely facing a(n) ________ dilemma.

A) management

B) utilitarian

C) justice

D) ethical

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

35) The ________ ethical position is most closely associated with ethical imperialism.

A) social universalist

B) moral absolutism

C) moral right

D) distributive justice

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

36) Which of the following is an example of the unethical practice of discrimination at work?

A) Denying people a promotion because of their race or religion

B) Taking bribes in return for making decisions favorable to another person

C) Misusing privileged information about customers

D) Using official stationery to send requests to community organizations

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: Ethical dilemmas are tests of personal ethics and values.

AACSB: Ethics

37) The view "No one will ever know about it" is a way of ________ unethical behavior.

A) eliminating

B) creating

C) acknowledging

D) rationalizing

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

38) Which of the following refer to well-thought-out personal rules and strategies for ethical decision making?

A) Ethical dilemmas

B) Ethical decisions

C) Ethical frameworks

D) Unethical behaviors

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

39) In Kohlberg's three levels of moral development, the preconventional stage is based on ________-centered behavior.

A) social

B) self

C) non

D) principle

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

40) The conventional stage in Kohlberg's three levels of moral development is based on ________-centered behavior.

A) social

B) self

C) non

D) principle

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

41) The postconventional stage in Kohlberg's three levels of moral development is based on ________-centered behavior.

A) social

B) self

C) non

D) principle

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

42) Someone in the ________ stage of moral development is likely to make decisions based on social norms, meeting the expectations of others, and living up to agreed-upon obligations.

A) preconventional

B) conventional

C) postconventional

D) nonconventional

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

43) What is the second step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Recognize the ethical dilemma.

C) Get the facts.

D) Identify your options.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

44) A(n) ________ is someone who exposes misconduct of organizations and their members.

A) tattle tail

B) whistleblower

C) disloyal person

D) amoral manager

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

45) Sherron Watkins, an employee at Enron, exposed the corporate financial scandal at the company. Sherron is a(n) ________.

A) government accountant

B) whistleblower

C) person of poor ethical judgment

D) amoral manager

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

46) Which of the following statements is true of whistleblowers?

A) Unfortunately, whistleblowers are never successful in making a difference.

B) Whistleblowers are subjected to harassment, but fortunately, the law always protects them.

C) Whistleblowers are eager to act because organizational systems support moral actions.

D) Whistleblowers often face dire consequences in the context of their careers.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

47) A(n) ________ manager fails to consider the ethics of her or his behavior.

A) moral

B) amoral

C) immoral

D) Theory X

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

48) Jason, a manager, chooses to behave unethically. Jason can be described as a(n) ________ manager.

A) moral

B) amoral

C) immoral

D) Theory X

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

49) John is a middle manager. He chooses to stay out of ethical issues because he doesn't want to consider the ethical consequences. John is a(n) ________ manager.

A) moral

B) amoral

C) immoral

D) Theory X

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

50) Many companies are developing a formal statement of values and ethical standards called a ________.

A) statement of values

B) corporate beliefs statement

C) corporate values statement

D) code of ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

51) All the people and institutions most directly affected by an organization's performance are collectively called its ________.

A) stock holders

B) general partners

C) interested parties

D) stakeholders

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

52) Which of the following refers to the obligation of an organization to its stakeholders as well as its own interests?

A) Altruism

B) Corporate social responsibility

C) Philanthropy

D) Corporate interest

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

53) Your roommate argues that businesses should focus on the pursuit of profits. Your roommate is prescribing to the ________ view of corporate social responsibility.

A) socioeconomic

B) legal

C) classical

D) entrepreneurial

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

54) Graham, the CEO of Fleur Inc., a paper manufacturing company, prescribes to the classical view of corporate social responsibility. He is most likely to state that ________.

A) the sole purpose of the management should be to improve the quality of the company's products

B) the management should be responsible for the development of the society where the company operates

C) the management should be accountable for protecting the environment

D) the sole purpose of the management should be to maximize profits

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Reflective Thinking

55) The ________ view of corporate social responsibility is that business should focus on making contributions to society, not just making profits.

A) socioeconomic

B) legal

C) classical

D) entrepreneurial

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

56) ________ responsibility is fulfilled when an organization earns a profit through the provision of goods and services desired by customers.

A) Economic

B) Legal

C) Ethical

D) Discretionary

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

57) An organization meets its ________ responsibility when its actions voluntarily conform not only to legal expectations but also to the broader values and moral expectations of society.

A) economic

B) religious

C) ethical

D) discretionary

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

58) The highest level of social performance comes through the satisfaction of ________ responsibility.

A) economic

B) legal

C) ethical

D) discretionary

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

59) ________ is a form of progress which makes use of natural resources to meet today's needs while also preserving and protecting the environment for use by future generations.

A) Abundant consumerism

B) Protectionist business

C) Sustainable development

D) Environmental capitalization

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

60) Values tend to be quite flexible within individuals; therefore, employees can be trained to hold certain values.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

61) Article 19 of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to freedom of opinion and expression.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

62) Ethical dilemmas often arise out of the conflicting desires of managers, employees, and customers.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

63) The reason managers have such a large share of the responsibility for maintaining ethical behavior is due to their power and ability to set the moral tone for the organization.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

64) Moral managers consider the ethical implications of their actions as a part of their normal approach to work since ethical behavior is a personal goal.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

65) The main reason for the actions of whistleblowers is the praise and recognition that they receive from the companies in which they uncover unethical practices.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

66) To increase the power and visibility of ethics codes, some companies have new employees sign an agreement to follow the code as a condition of employment.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

67) The idea that the role of business is solely to maximize profits and shareholder value represents the classical view of corporate social responsibility.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

68) The highest level of social performance comes through the satisfaction of economic responsibility.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

69) ________ is defined as the code of moral principles that sets standards of good or bad, or right or wrong, in our conduct.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

70) ________ is what we accept to be "right" or "good" in the context of a governing moral code.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

71) The underlying beliefs and judgments of what is right or wrong that help to determine individual behavior are known as ________.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

72) The ________ view of moral reasoning considers whether people are treated impartially and fairly according to legal rules and standards.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

73) ________ justice focuses on fair application of policies and rules.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

74) ________ justice focuses on treating people the same regardless of personal characteristics.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

75) ________ justice is the degree to which others are treated with dignity and respect.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

76) ________ justice focuses on the fairness of exchanges or transactions.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

77) ________ suggests ethical standards apply universally across all cultures.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

78) ________ are well-thought-out personal rules and strategies that serve to anchor our ethical decisions and actions.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

79) ________ highlight the risks from public disclosure of one's actions.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

80) A(n) ________ is a formal statement of values and ethical standards.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

81) ________ include all the people and institutions most directly affected by an organization's performance.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

82) ________ is the obligation of an organization to act in ways that serve both its own interests and the interests of its stakeholders.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

83) A(n) ________ exists when corporate social responsibility leads to improved financial performance that leads to more socially responsible actions in the future.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

84) ________ is a goal that addresses the rights of present and future generations as stakeholders of the world's natural resources.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

85) ________ entrepreneurs take business risks to find novel ways to solve pressing social problems.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

86) What does the statement "Something may be legal but unethical" mean?

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

87) What is the relationship between ethics, values, terminal values, and instrumental values?

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

88) Different people have different views of what is ethical. Discuss each of the four different philosophical views as alternative approaches to moral reasoning.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

89) Define cultural relativism, moral absolutism, and ethical imperialism. How do they influence international business ethics?

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Reflective Thinking

90) What is the most critical factor for maintaining ethical behavior in organizations? Explain.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

91) Assume that one of your colleagues who is also your friend is responsible for mismanaging company funds. If you are in a situation where you can either save your friend from being fired or save your company from a huge loss that might lead to a massive layoffs, what would you choose? Give reasons.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

92) As a manager of a firm, how would you ensure that your employees are ethical?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

93) Do you support the classical view of corporate social responsibility? Give reasons.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Reflective Thinking

94) Article 1 of the Universal Declaration of Human Rights, United Nations, states that ________.

A) all human beings are born free and equal in dignity and right

B) everyone has the right to education

C) everyone has the right to freedom of opinion and expression

D) everyone has the right to work, to free choice of employment, to just and favorable conditions of work

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

95) Article 19 of the Universal Declaration of Human Rights, United Nations, states that ________.

A) all human beings are born free and equal in dignity and right

B) everyone has the right to education

C) everyone has the right to freedom of opinion and expression

D) everyone has the right to work, to free choice of employment, to just and favorable conditions of work

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

96) Article 23 of the Universal Declaration of Human Rights, United Nations, states that ________.

A) all human beings are born free and equal in dignity and right

B) everyone has the right to education

C) everyone has the right to freedom of opinion and expression

D) everyone has the right to work, to free choice of employment, to just and favorable conditions of work

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

97) What is the third step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Double-check your decision by asking spotlight questions.

C) Get the facts.

D) Identify your options.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

98) What is the fourth step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Double-check your decision by asking spotlight questions.

C) Identify your options.

D) Test each option by asking: Is it legal? Is it right? Is it beneficial?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

99) What is the fifth step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Double-check your decision by asking spotlight questions.

C) Take action

D) Test each option by asking: Is it legal? Is it right? Is it beneficial?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

100) What is the sixth step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Double-check your decision by asking spotlight questions.

C) Take action

D) Test each option by asking: Is it legal? Is it right? Is it beneficial?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

101) What is the seventh step in the checklist for dealing with ethical dilemmas?

A) Decide which option to follow.

B) Recognize the ethical dilemma.

C) Take action

D) Test each option by asking: Is it legal? Is it right? Is it beneficial?

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

102) ________ training seeks to help people understand the ethical aspects of decision making and to incorporate high ethical standards into their daily behavior.

A) Moral

B) Whistleblower

C) Spotlight

D) Ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

103) ________ questions highlight the risks from public disclosure of one's actions.

A) Moral

B) Whistleblower

C) Spotlight

D) Ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

104) You start wondering if what you are doing would show up in the Wall Street Journal. You wonder if that would be a good or bad thing. This thought process refers to you asking ________ questions.

A) Moral

B) Whistleblower

C) Spotlight

D) Ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

105) Chapter 3 is called "Ethics and Social Responsibility". This is a form of ________ training for college students.

A) moral

B) whistleblower

C) social

D) ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Reflective Thinking

106) A company has a statement on its website that says it will not take bribes or kickbacks. This is a ________.

A) statement of values

B) corporate beliefs statement

C) corporate values statement

D) code of ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

107) Widgets R Us promises not to use any prisoners, indentured workers, or forced labor to make their products. This is a ________.

A) statement of values

B) corporate beliefs statement

C) corporate values statement

D) code of ethics

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

108) The ________ bottom line of organizational performance includes financial, social, and environmental criteria.

A) single

B) double

C) triple

D) quadruple

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

109) The triple bottom line of organizational performance does NOT include the following criteria.

A) environmental

B) ethical

C) financial

D) social

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

110) Which of the following is NOT one of the three P's of organizational performance?

A) People

B) Planet

C) Profit

D) Purpose

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

111) Corena is the CEO of a large, public company. To meet stockholder expectations, she focuses on making a profit. She also values her other stakeholders, so she also believes the company should not pollute the planet or take advantage of its workers. She is focused on the ________ bottom line.

A) single

B) double

C) triple

D) quadruple

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

112) A ________ cycle exists when corporate social responsibility leads to improved financial performance that leads to more social responsibility.

A) triple bottom line

B) 3 P

C) socioeconomic

D) virtuous

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

113) ________ approaches business decisions with understanding that economic gains and social progress are interconnected.

A) Benefit corporation

B) Shared value

C) Social business

D) Social entrepreneur

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

114) ________ are legally committed to both creating profits for shareholders and creating value for employees, communities, and the environment as stakeholders.

A) Benefit corporations

B) Shared values

C) Social businesses

D) Social entrepreneurs

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

115) ________ have underlying business models that directly address a social problem.

A) Benefit corporations

B) Shared values

C) Social businesses

D) Social entrepreneurs

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

116) ________ take business risks to find novel ways to solve pressing social problems.

A) Benefit corporations

B) Shared values

C) Social businesses

D) Social entrepreneurs

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

117) A(n) ________ audit measures and reports on an organization's performance in various areas of corporate social responsibility.

A) ethical

B) financial

C) social responsibility

D) shared value

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

118) ________ is a goal that addresses the rights of present and future generations as stakeholders of the world's natural resources.

A) Abundant consumerism

B) Protectionist business

C) Sustainability

D) Environmental capitalization

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

119) ________ businesses are firms that operate in ways that both meet the needs of customers and protect or advance the well-being of our natural environment.

A) Benefit

B) Socially acceptable

C) Sustainable

D) Corporate social

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

120) ________ capital is the store-house of natural resources that we use to sustain life and produce goods and services for society.

A) Financial

B) Economic

C) Social

D) Environmental

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

121) ISO ________ is a global quality standard that certifies organizations that set environmental objectives and targets, account for the environmental impact of their activities, and continuously improve environmental performance.

A) 3001

B) 10000

C) 14001

D) 19000

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

122) Peter believes his primary responsibility as CEO is to respect and protect the interests of his customers, suppliers, and employees. This is ________.

A) abundant consumerism

B) stewardship

C) sustainable development

D) moral management

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

123) ________ is an example of a toxic employer that disrespects talent.

A) Career over culture

B) Employment security

C) Training and development

D) Transparency

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

124) Instrumental values focus on the means to accomplish desired ends, such as honesty in relationships.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

125) Procedural justice focuses on treating people the same regardless of personal characteristics.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

126) Interactional justice is the degree to which others are treated with dignity and respect.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

127) Moral absolutism suggests there is no one right way to behave and that cultural context determines ethical behavior.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

128) Bribes are common in some countries. You are not sure if you should take the bribe or not. This is an ethical dilemma.

Learning Objective: 3.1: Discuss ethical dilemmas and common ethics issues in the workplace.

Section Reference: How Do Ethics and Ethical Behavior Play Out in the Workplace?

AACSB: Ethics

129) Character shouldn't stay at home when at work, but it can be difficult to act ethically when work creates pressure to act unethically.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

130) Ethics training is required to work in the business world.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

131) Stockholders are people and institutions most directly affected by an organization's performance.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

132) The triple bottom line of organizational performance includes financial, ethical, and environmental criteria.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

133) Sustainability is a goal that addresses the rights of present and future generations as stakeholders of the world's natural resources.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

134) Sustainability is a goal that addresses a firm's ability to stay in business despite financial, social, or environmental crises.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

135) Stewardship means taking legal responsibility to always respect and protect the rights of stockholders.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

136) People are an important part of the organization. This is called human sustainability.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

137) ________ managers choose to behave unethically.

Learning Objective: 3.2: Describe ways to maintain high standards of ethical conduct.

Section Reference: How Can We Maintain High Standards of Ethical Conduct?

AACSB: Ethics

138) The ________ bottom line of organizational performance includes financial, social, and environmental criteria.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

139) The triple bottom line of organizational performance includes ________, ________, and ________ criteria.

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Ethics

140) What are the three P's of organizational performance? How can an organization balance these three factors?

Learning Objective: 3.3: Identify when organizations are and are not acting in socially responsible ways.

Section Reference: What Should We Know About the Social Responsibilities of Organizations?

AACSB: Reflective Thinking

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