Consumerism And Ethics Chapter.14 Test Questions & Answers

CHAPTER 14: Consumerism and Ethics

MULTIPLE CHOICE

1. A ____ is “a person who uses up a commodity; a purchaser of goods or services, a customer,” as opposed to one who produces goods or services (producer or provider).

PTS: 1

2. Bachman identified six “mega trends” that impact the demand-control model. These include ____, self-help/self-care, individual ownership, portability, transparency (right to know), and consumerism (empowerment).

PTS: 1

3. As longevity increases, so does the propensity for ____ disease and the need for self-help and self-care in order to achieve quality of life.

PTS: 1

4. A report on health information technology use among U.S. men and women aged 18–64 by Cohen and Stussman (2010) noted that ____ percent of adults in the United States used the Internet to search for health or medical information.

PTS: 1

5. As the pace and stress of patients’ lives increase, rapid accessibility to care and treatment for routine health concerns becomes a ____ need.

PTS: 1

6. ____ care is a form of medical care delivery that caters to the wealthy and upper middle classes.

PTS: 1

7. ____ refers to the freedom to follow or act according to one’s own will.

PTS: 1

8. ____ pertains to the obligation to do good, prevent or remove harm, and to act in a kind or benevolent manner.

PTS: 1

9. ____ is the discipline concerned with ethical questions and actions in medicine and biology.

PTS: 1

10. The ____ is a branch of the U.S. Department of Health and Human Services that provides leadership regarding protection of human subjects involved in research activities.

PTS: 1

COMPLETION

1. ____________________ is defined as “doctrine advocating a continual increase in the consumption of goods as a basis for a sound economy” or “advocacy of the rights of consumers.”

PTS: 1

2. Consumer awareness of service/product quality and cost are key drivers of ____________________ in health care.

PTS: 1

3. ____________________ are tax-exempt financial accounts used to reimburse medical expenses not covered under existing health plans.

Health savings accounts (HSAs)

PTS: 1

4. ____________________ social networks are a type of social network that links users to common health or medical themes or areas of interest such as Lou Gehrig’s disease (PatientsLikeMe) or genetics (23andMe).

PTS: 1

5. Emphasis on the customer as the consumer of services has changed the health care environment toward a more ____________________, sales-oriented approach to health care service delivery.

PTS: 1

6. One form of medicine that caters to the diagnosis and treatment of non-life-threatening conditions are ____________________ health care clinics often referred to as minor emergency clinics, doc-in-a box, urgent care clinics, or convenient care clinics.

PTS: 1

7. Consumerism and the increasing demands of consumers as active participants in their health care decisions may cause controversies between ____________________ decision making and treatment options.

PTS: 1

8. The principle of____________________ relates to the right or choice of being alone, undisturbed, or free from public attention or intrusion.

PTS: 1

9. ____________________ refers to truth-telling or the quality of truthfulness.

PTS: 1

10. In 1973, the American Hospital Association (AMA) approved the use of the ____________________ of Rights, prompting health care organizations to specifically define these rights.

PTS: 1

MATCHING

Match each item with a statement below:

1. Offers a broad provider network, limited involvement with medical management, higher deductibles, and lower premiums

2. Designed to allow the employee greater choice in their health care, thus enabling them to be wise consumers

3. Administrative entities established by institutions to protect the ethical rights of human subjects who participate in research conducted under their supervision

4. Specifies regulations for the privacy of personal health information, portability of health insurance, and organization of the interchange of electronic data for certain financial and administrative operations

5. Health and medical practices that are not considered to be part of conventional Western medicine or standard care

6. Relates to the duty to “not inflict harm on others”

7. Created a voluntary reporting system pertaining to data utilized in patient safety and health care quality concerns

8. Obligation to honor commitments

9. Pertains to the nature of having the expectation of certain privacy and nondisclosure regarding information relayed to another person

10. Offers tax advantages to assist in offsetting health care expenses