Chapter 6 Connecting Through Social Media And New Test Bank

Chapter 6: Connecting through Social Media and New Technologies

Multiple Choice

1. Larry maintains a blog about unique Frank Lloyd Wright-inspired properties around the country. Each year, he connects with more and more people as his blog has been featured in many regional travel apps. In this situation, Larry's interaction has been facilitated by __________.

a. synchronous communication

b. face-to-face communication

c. computer-mediated communication

d. traditional media outlets

Learning Objective: 6.1 Define computer-mediated communication and social media.

Topic: Connecting with Others via Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. Communicating using social media encourages __________.

a. the use of traditional media outlets

b. the creation of a public profile

c. complete anonymity

d. complete personal disclosure

Learning Objective: 6.1 Define computer-mediated communication and social media.

Topic: Connecting with Others via Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What is an advantage of computer-mediated communication?

a. its ability to connect to others

b. its linear communication mode

c. its exclusivity

d. its slow and careful pace

Learning Objective: 6.1 Define computer-mediated communication and social media.

Topic: Connecting with Others via Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The first phone call was made in __________, while the first cell phone call was made in __________.

a. mid 1800s; 1963

b. late 1800s; 1973

c. mid 1800s; 1983

d. late 1800s; 1993

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. What is the best example of a traditional mass communication channel?

a. telephone

b. email

c. Twitter

d. television

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Which communication scenario has an element of interactivity that distinguishes it from the others?

a. Gabe watches a news program about an impending storm.

b. Lorene's sister asks her to take photos at the baby shower.

c. The mayor sends out a press release announcing a new program.

d. Deena clicks on the link to donate after receiving a tweet.

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. The merging of traditional mass communication with new technologies like social media is referred to as __________.

a. media convergence

b. mediated communication

c. media multitasking

d. nontraditional media

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. When Kenneth was watching television, he saw an ad for cool new running shoes. Kenneth grabbed his phone and checked some reviews online, then quickly logged onto Amazon and ordered the shoes for delivery the next day. Kenneth's experience is an example of __________.

a. face-to-face communication

b. media multitasking

c. interpersonal communication

d. information sharing

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. Someone who is media multitasking is __________.

a. talking and texting simultaneously

b. learning about mediated and non-mediated communication channels

c. selecting the best media for the task

d. using more than one type of media at the same time

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Which aspect of modern communication has allowed for increased opportunities for connecting with others as well as challenges for society?

a. information overload

b. media convergence

c. lack of replicability

d. physical face-to-face communication

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Yasmin is considering her college choices, and she doesn't want to make a mistake. Each day, she receives several catalogs in the mail, her guidance counselor sends weekly emails about possible schools, and her parents are constantly forwarding links to college websites. Today, her mom brought a massive college guidebook home. Yasmin is getting confused about her choices, likely due to __________.

a. information overload

b. media convergence

c. media multitasking

d. media richness

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. Which quality is common to both social media and face-to-face communication?

a. replicability

b. synchronicity

c. computer-mediated

d. interactivity

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. If we say that social media facilitates interactivity, this means that it __________.

a. reaches a vast audience

b. fosters social interaction

c. can be recorded and distributed

d. consists of simultaneous interactions

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1. The temporal structure of face-to-face communication can be best described as __________.

a. instantaneous

b. delayed

c. asynchronous

d. unknown

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Which type of communication is always synchronous?

a. a handwritten letter

b. a telephone call

c. an email message

d. a text message

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. This is the best example of asynchronous communication.

a. a phone call

b. a face-to-face conversation

c. an online instant message

d. a tweet

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The greatest number of social cues are present in what form of communication?

a. a face-to-face conversation

b. a letter

c. a text message

d. a Snapchat

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Autumn has decided to break up with her boyfriend. She wants to be sure he is very clear about her intent and leave no room to misinterpret her message. What form of communication would you suggest is best for Autumn?

a. a lean form such as an email

b. a lean form such as Facebook

c. a rich form such as FaceTime or face-to-face conversation

d. a rich form such as a text message with an emoji

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. What form of communication is lowest in replicability?

a. a tweet

b. a face-to-face conversation

c. an email

d. a text message

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What quality refers to social media's ability to digitally save messages and make them accessible to other people?

a. mobility

b. impact

c. reach

d. storage

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The ability of social media to help us connect with thousands of individuals is a quality referred to as its __________.

a. mobility

b. replicability

c. reach

d. storage

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1. A Twitter message that "goes viral" is __________.

a. reaching an enormous audience

b. being digitally eliminated

c. sending emotional content

d. angering many people

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Heather likes posting photos on Instagram using her smartphone, tablet, and laptop. In fact, she often posts content whether she is at home watching TV, at work, on a date, or just shopping at the supermarket. This information tells us that Heather enjoys the __________ of social media.

a. synchronicity

b. reach

c. storage

d. mobility

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. For many people, what can be a disadvantage of the high mobility of social media?

a. You are expected to respond instantly to an email, text message, or tweet.

b. You can quickly send a message to thousands of people.

c. It is easy to record and distribute past messages.

d. It is simple to connect with someone in a distant place.

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What concept indicates that electronically mediated relationships grow only to the extent people gain information about each other and use it to form impressions?

a. media multiplexity theory

b. media richness theory

c. social information processing theory

d. hyperpersonal communication

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Communication scholar Joe Walther refers to two aspects of electronic-mediated communication to justify SIP theory. This includes verbal cues and __________.

a. reach

b. extended time

c. mobility

d. anonymity

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Lynda is reluctant to set up a date with someone she meets online. She's heard that many people provide limited or exaggerated information about themselves on digital platforms, and gloss over any issues. Lynda is concerned about __________.

a. hyperpersonal communication

b. media multiplexity

c. verbal cues

d. weak ties

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Relationships exhibit behavior that reflects heightened emotion, interdependence, intimacy, and high levels of closeness are referred to as __________by researcher Caroline Haythornthwaite.

a. weak ties

b. casual contacts

c. strong ties

d. latent ties

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What does media multiplicity theory assert?

a. Communication channels can be assessed by the amount of verbal and nonverbal content that is exchanged.

b. Some forms of social media can convey very little information about the identity of the sender.

c. The number of different social media that friends use is strongly associated with whether a tie is weak or strong.

d. Social networks are home to many relationships characterized as latent ties.

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. According to media richness theory, the richest form of communication is __________.

a. handwritten message

b. face-to-face

c. telephone

d. email

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Which factor would most likely indicate problematic Internet use?

a. a mix of both weak and strong ties

b. using one or more forms of social media

c. limited use of lean media

d. avoiding face-to-face interactions

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. A person’s inability to control, reduce, or stop utilizing the Internet is a hallmark of __________.

a. inappropriate self-disclosure

b. cyberstalking

c. compulsive Internet use

d. flaming

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The communication purpose of flaming or trolling is to __________.

a. self-disclose

b. provoke anger

c. make connections

d. guard privacy

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Sexting is a form of what problematic type of Internet use?

a. compulsive Internet use

b. excessive Internet use

c. cyberstalking

d. inappropriate self-disclosure

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. After her boyfriend broke up with her to date her friend Angela, Riley starting checking Angela's Facebook page, and posting rude comments on it. She also started a blog called "Nasty Angela" dedicated to unkind comments about Angela and her appearance. Riley's behavior can be characterized as __________.

a. inappropriate self-disclosure

b. social media connection

c. cyberstalking

d. cyberbullying

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. Someone who is cyberstalking is using social media to __________.

a. harass others

b. connect with others

c. self-disclose

d. send sexually explicit pictures

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The Social Identity Model of Deindividuation Effects is used to explain __________.

a. a person’s inability to control, reduce, or stop utilizing the Internet

b. the cognitive and behavioral symptoms that can result in problematic Internet use

c. the extent to which we identify and behave in accordance with our social personalities

d. the degree to which social media is used to stalk or harass others

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. According to the SIDE model, the anonymous nature of certain technologies allows us to __________.

a. hide our true identities from those we live and work with

b. behave in ways more aligned with our personal identities

c. self-disclosure to a greater degree than ever before

d. behave in ways more aligned with our social identities

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What statement best summarizes the opportunities afforded by social media?

a. It facilitates self-disclosure and social connection.

b. It provides a veil of privacy for interpersonal communication.

c. It removes the need for face-to-face communication.

d. It eliminates loneliness and depression related to social connection.

Learning Objective: 6.6 Identify ways to improve communication competence via social media.

Topic: Improving Communication Competence via Social Media

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. The use of social media challenges which historic assumption about interpersonal communication?

a. Little daily communication occurs in face-to-face contexts.

b. The most important communication occurs in face-to-face contexts.

c. Most people do not have the ability to use social media effectively.

d. Most people want to decrease their ability to connect with others.

Learning Objective: 6.6 Identify ways to improve communication competence via social media.

Topic: Improving Communication Competence via Social Media

Difficulty Level: Moderate

Skill Level: Understand the Concepts

Essay Questions

1. Define computer-mediated communication. Briefly describe all the types you personally use in any average week. How has this changed how you communicate with others?

Learning Objective: 6.1 Define computer-mediated communication and social media.

Topic: Connecting with Others via Social Media and New Technologies

Difficulty Level: Easy

Skill Level: Remember the Facts

1. Media convergence refers to how the many forms of technologically mediated and face-to-face communication come together in our everyday lives. Create a scenario that demonstrates media convergence. Include at least three forms of media of any type, but at least one should represent traditional mass media.

Learning Objective: 6.2 Explain the history of new technologies.

Topic: History of New Technologies

Difficulty Level: Moderate

Skill Level: Apply What You Know

1. Discuss how temporal structure distinguishes social media from face-to-face communication. Compare synchronous and asynchronous communication as part of your response.

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Discuss the importance of social cues in communication. What types of social media are considered rich? What are their advantages in facilitating interpersonal communication?

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Discuss three qualities that distinguish social media from face-to-face communication. What impact do they have on the communication process?

Learning Objective: 6.3 Differentiate social media from face-to-face communication.

Topic: Distinguishing Social Media from Face-to-Face Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. Use social information processing theory to discuss how social media use has affected one of your communication relationships. Use examples to explain your response.

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Difficult

Skill Level: Apply What You Know

1. Compare strong ties, weak ties, and latent ties. Discuss how social media places a role in interpersonal communication for each type.

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Difficult

Skill Level: Understand the Concepts

1. What does media richness theory add to our understanding of social media communication? How do lean social media affect interpersonal communication?

Learning Objective: 6.4 Summarize theories of social media and new technologies.

Topic: Theories of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. What are the dangers of compulsive or excessive Internet use? What strategies can help avoid it?

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1. How have social media fostered the phenomenon of sexting? Discuss inappropriate self-disclosure using the Social Identity Model of Deindividuation Effects.

Learning Objective: 6.5 Explain factors that comprise the dark side of new technologies and social

media.

Topic: Managing the Dark Side of Social Media and New Technologies

Difficulty Level: Difficult

Skill Level: Understand the Concepts