Ch12 Interpersonal Relationships Family Test Bank + Answers

Chapter 12: Interpersonal Relationships: Family and Workplace

Multiple Choice Questions

1) Hilde and Gunther live with their biological parents. What type of family is this?

A) natural family

B) blended family

C) extended family

D) voluntary kin

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

2) Yuri's divorced father married Gretchen’s divorced mother. They all live in the same house. What type of family is this?

A) natural family

B) blended family

C) extended family

D) family of origin

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

3) Abdul, his parents, his grandmother, and his uncle all live together. What type of family is this?

A) natural family

B) blended family

C) extended family

D) fictive kin

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

4) What dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

A) adaptability

B) cohesion

C) structure

D) communication

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Easy

Skill Level: Remember the Facts

5) According to Fitzpatrick, Ritchie, and Koerner, the degree to which a family pushes all members to agree to the same set of beliefs, values, and attitudes represents its __________ orientation.

A) other

B) conversation

C) conformity

D) support

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Easy

Skill Level: Remember the Facts

6) Jordie and Taylor are married and raising one child. Both Jordie and Taylor are deeply committed to their family but value their independence, each pursuing their individual goals and feeling free to openly express themselves. Fitzpatrick, Ritchie, and Koerner would label this family’s communication pattern as __________.

A) consensual

B) protective

C) pluralistic

D) laissez-faire

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

7) Which skill for improving family communication is involved when family members schedule discussions, acknowledge the other’s viewpoint, moderate emotions, and know when to get help or when to give up?

A) Take time to talk about relationships and feelings.

B) Listen actively and clarify the meaning of messages.

C) Support and encourage one another.

D) Use productive strategies for managing conflict, stress, and change.

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Easy

Skill Level: Remember the Facts

8) The three basic dimensions of the circumplex model of family interaction are __________.

A) adaptability, cohesion, and communication

B) adaptability, communication, and values

C) communication, structure, and adaptability

D) structure, cohesion, and values

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Easy

Skill Level: Remember the Facts

9) Tamil's family has always been open and all members of the family have been encouraged to discuss whatever topics they feel are important. Based on this description, Tamil's family has a high __________.

A) level of cohesion

B) level of conformity

C) level of adaptability

D) level of conversation

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

10) Everything in the circumplex model of family interaction is influenced by __________.

A) communication

B) adaptability

C) cohesion

D) values

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Easy

Skill Level: Remember the Facts

11) Bill is the biological son of Ed and Malika, who divorced when Bill was three years old. For two years after the divorce, Bill and his mother lived alone. Then, when Bill was five, they moved into Jeff’s home with Jeff and his three children, and soon after, Jeff and Malika were married. In order, Bill’s family type changed from __________.

A) natural to single-parent to blended

B) traditional to single-parent to extended

C) nuclear to blended to extended

D) natural to blended to extended

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Apply What You Know

12) Kurt and Carol have been married for over twenty years. When they got married, Carol took Kurt's last name. Kurt works at a local factory and Carol takes care of their home. On Sunday, they always go shopping together for the week. They argue occasionally, but generally like spending time together and are comfortable meeting each other’s needs. This couple is best classified as __________.

A) traditional

B) independent

C) separate

D) mixed

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Apply What You Know

13) In which type of committed partnership are couples more likely to meet each other's relational needs and report being the most satisfied?

A) independent

B) mixed

C) traditional

D) separate

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Understand the Concepts

14) When a married couple exhibits destructive communication behaviors during conflict, their children later demonstrate pick up these same behaviors because __________.

A) children learn through observation

B) children learn through interaction

C) children learn through an all-encompassing process

D) children learn through direct instruction

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Easy

Skill Level: Remember the Facts

15) During __________, an important function of sibling relationships is reminiscing and validating memories. This rewarding process can occur once any long-standing issues or rivalries are resolved.

A) childhood

B) adolescence

C) adulthood

D) late adulthood

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Understand the Concepts

16) Mia and Keely have been married for two years. Mia values having a stable routine and spending a majority of her free time with Keely. While Keely enjoys spending time with Mia, it is important for her to have time alone to pursue her own interests. How is this relationship best classified?

A) traditional

B) independent

C) separate

D) mixed

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Apply What You Know

17) Which statement about marriage is true?

A) A successful marriage is guaranteed if both partners have good communication skills.

B) Marriage is linked to longer life-expectancy and higher psychological well-being.

C) It is not possible experience any benefits when the marriage is unsatisfying.

D) The negative impact of not communicating outweighs the negative impact of conflict.

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Easy

Skill Level: Remember the Facts

18) What is a factor unique to the relationships between parents and their adult children?

A) infrequent interactions

B) absence of conflicts

C) transition from a dependent to an independent relationship

D) open disclosure of important information

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Understand the Concepts

19) What quality was reported as essential to marital success in a study in which nine interracial couples were interviewed?

A) intercultural communication competence

B) extensive self-disclosure

C) conflict resolution

D) indirect communication

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Understand the Concepts

20) Clara does not have any siblings and currently attends third grade. According to research, how could being an only child potentially impact Clara's social life at school?

A) Clara is likely to have fewer friends.

B) Clara is likely to have lower quality friendships.

C) Clara is likely to be more aggressive in her interactions.

D) Clara is likely to be better liked.

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Apply What You Know

21) In the workplace, __________ most helps us manage the stress and challenges unique to the job.

A) retention initiatives

B) organizational change

C) organizational enhancement

D) social support

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Easy

Skill Level: Remember the Facts

22) Karla just accepted a position as a personal trainer at a gym. Although she is excited about her first day, she feels nervous about fitting in. Regardless, she wants to build friendships with her coworkers. Which aspect of workplace friendships will Karla probably find most beneficial at first?

A) information exchange

B) newcomer assimilation

C) improved performance

D) organizational support

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Easy

Skill Level: Remember the Facts

23) Which condition does not positively contribute to the high incidence of workplace romances?

A) incidental interactions in safe environment

B) proximity on a daily basis

C) meetings and collaborative tasks

D) job-related power issues

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Moderate

Skill Level: Understand the Concepts

24) Chelsea and Alexander are coworkers who have started to develop romantic feelings for one another. According to the guidelines offered by human resource experts Cindy Schaefer and Thomas Tudor, what should Chelsea and Alexander keep in mind to maintain workplace professionalism?

A) Engage in public displays of affection, but only after asking your manager for permission.

B) When sending messages to each other using the company email, do not copy coworkers.

C) Take long lunches together; it boosts your mood and, in turn, enhances company morale.

D) Do not call in sick on the same day; people will suspect you are lying.

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Moderate

Skill Level: Apply What You Know

25) How is the termination of a workplace friendship unique from the termination of all other types of friendships?

A) It often leads to more conflict because it feels more personal.

B) It is easier to do because workplace relationships tend to be superficial.

C) Workplace friendships, once terminated, continue as relationships of circumstance.

D) Relationship management skills are not as important when terminating workplace friendships.

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Easy

Skill Level: Remember the Facts

26) Miroslav has regular meetings with his boss to inform him of productivity, quality control issues, and potential labor problems. In what kind of communication is Miroslav engaging with his boss?

A) downward

B) upward

C) horizontal

D) outward

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

27) The board met and agreed to some changes in operating procedures and performance benchmarks. The next day, the CEO sent a detailed email about the new policies to all company employees. Which kind of communication does this demonstrate?

A) downward

B) upward

C) horizontal

D) outward

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

28) Edyta has important instructions for her employees. If she expects them to act immediately, which medium(s) should Edyta use to communicate?

A) e-mail

B) written memos

C) face-to-face with written follow-up

D) written memos with oral follow-ups

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

29) In order to create an effective marketing plan, it is important for the managers of the marketing, research and development, and communications departments to collaborate. Which type of communication does this require?

A) upward communication

B) downward communication

C) horizontal communication

D) outward communication

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

30) A marketing manager communicating with customers about a new product line is an example of which type of workplace communication?

A) upward

B) downward

C) horizontal

D) outward

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

31) Which situation best demonstrates the Pelz effect?

A) Kye is happy because her manager has the power to apply Kye's suggestion companywide.

B) Roger is most productive when he can openly communicate with his coworkers.

C) Fabian treats his employees as equals because it makes them feel good.

D) Sherissa respects her manager because he leads by example rather than by edict.

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

32) Under the leader-member exchange theory (LMX), which type of relationship tends to be less formal and is characterized by free-flowing information?

A) supervisory relationships

B) competitor relationships

C) upward relationships

D) leadership relationships

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

33) Sam and Woody are both bartenders at a local tavern and regularly touch base to ensure each guest is served promptly. This is considered __________ communication.

A) upward

B) outward

C) horizontal

D) downward

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

34) Although it sometimes leads to the spread of inaccurate information and gossip, the grapevine is another form of __________.

A) upward communication

B) horizontal communication

C) outward communication

D) downward communication

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

35) Giselle has filed a sexual harassment claim against her boss. She accuses him of demanding sex in return for his approval of her promotion. What type of harassment is this?

A) quid pro quo

B) post hoc ergo proctor hoc

C) argumentum ad hominem

D) hostile environment

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

36) Several women in the parts department are making a claim of sexual harassment against the department manager. They claim he does nothing about the nude photographs of women hanging on the wall or the sexist remarks made by male coworkers. This type of harassment is called __________.

A) quid pro quo

B) hostile environment

C) sexual aggravation

D) sexual predation

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

37) Which of Jerome's experiences best demonstrates workplace bullying?

A) One time, a coworker poked fun at Jerome for wearing purple socks.

B) Jerome was denied a promotion because his boss thought he was too quiet.

C) Every day, Jerome's coworkers intentionally knock over his trashcan to embarrass him.

D) Jerome's manager promised to give him a raise in exchange for sex.

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

38) What term describes bullying that causes someone personal or professional harm?

A) quid pro quo harassment

B) coercion

C) MUM effect

D) backstabbing

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

39) Telitha notices that a coworker always undercharges her friends when they make purchases at the shop. Telitha is worried that if she reports this coworker, everyone will think she’s a snitch. This is an example of __________.

A) bullying

B) workplace harassment

C) the MUM effect

D) a hostile work environment

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

40) Which situation most accurately depicts hostile work environment harassment?

A) Jeanine's coworkers make fun of her for sweating nervously while giving a presentation.

B) Peter, a young and new employee, feels isolated from the rest of the team.

C) Carson is offered a promotion by his manager in exchange for working late.

D) Sara, a Mexican woman, feels threatened because her coworkers constantly joke about immigration.

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

Essay Questions

1) Define voluntary kin, and describe the four different kinds of voluntary kin relationships.

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Understand the Concepts

2) Differentiate between the dimensions of conformity and conversation within the family communication patterns model.

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Moderate

Skill Level: Understand the Concepts

3) Define the circumplex model of family interaction, and explain how it can be used to describe the dynamics of functional and dysfunctional families.

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Difficult

Skill Level: Understand the Concepts

4) Jessica is 17 years old. Her parents are frustrated by her selfish and destructive behavior: She occasionally skips school; she neglects her chores at home, including her bedroom and pets; she drains the car of gas “cruising” with her friends; she talks on her cell phone almost constantly; and she pushes the boundaries of her curfew consistently. Using John Gottman’s set of suggestions for handling conflict, recommend a plan of action for Jessica’s parents in dealing with her behavior.

Learning Objective: 12.1 Identify and describe the types of families, the models used to describe family interactions, and the ways to improve family communication.

Topic: Family Relationships: Definition, Models, and Strategies for Improvement

Difficulty Level: Difficult

Skill Level: Apply What You Know

5) Identify the three ways in which children's interpersonal communication skills are developed, and for each, describe how parents impact the development process.

Learning Objective: 12.2 Identify and describe the types of relationships among married couples and siblings.

Topic: Specific Family Relationships: Committed Partners, Parents and Children, and Siblings

Difficulty Level: Moderate

Skill Level: Understand the Concepts

6) Faysal, the CEO of a technological sales company, has noticed that many of his employees are building friendships with one another. He is concerned that friendships in the workplace will lead to too many issues and detract from business-matters. Faysal comes to you, his trusted friend, to discuss his concerns and to ask you for advice. He says, "I just don't see any benefit to having friendships in the workplace." How would you respond?

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Difficult

Skill Level: Apply What You Know

7) Using the research of Schaefer and Tudor, explain the guidelines you should keep in mind if involved in a workplace romance.

Learning Objective: 12.3 Describe the values and functions of informal workplace friendships, and the unique values and challenges associated with romantic relationships in the workplace.

Topic: Informal Workplace Relationships: Friendship and Romance

Difficulty Level: Moderate

Skill Level: Understand the Concepts

8) Explain leader-member exchange (LMX) theory.

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

9) Briefly describe upward, downward, horizontal, and outward communication in organizations.

Learning Objective: 12.4 Identify the four directions of formal workplace communication, and explain how they differ from informal workplace relationships and communication.

Topic: The Directions of Workplace Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

10) Marlo has been told by her boss that, if she does not “put out,” she will never see that promotion to manager she wants. Identify and define what type of harassment this is, as well as the other type of harassment discussed in the textbook.

Learning Objective: 12.5 Identify and describe the forms of the dark side of workplace communication.

Topic: The Dark Side of Workplace Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know