Chapter 10: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship

Test Bank

Multiple Choice

1. Managing ambiguity in intercultural communication means

a. to have the willingness to accept uncertainty and unknown situations.

b. to make everything clear and straightforward.

c. to make a decisive judgment on situations.

d. to make a clear distinction between the good and the bad.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Knowledge

Answer Location: Intercultural Competence
Difficulty Level: Easy

2. Social justice is defined as

a. one’s ability to do what one wants, regardless of the collective or social benefit.

b. a goal and process that enables the unequal participation of some groups.

c. a movement toward an equitable distribution of resources in society.

d. a movement toward greater individual wealth accumulation based on competition.

Learning Objective: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Knowledge

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Easy

3. One of the principles informing this textbook is

a. the important role history and relations of power play in intercultural communication.

b. the insignificant role of broad historical context including colonization in intercultural communication.

c. the lack of connections between the past and the present as illustrated by the almost equitable relations of power that exist today in the global context.

d. the fact that intercultural relations have already improved so much in the context of globalization.

Learning Objective: 10-2: Engage intercultural praxis as a model for intercultural competence.

Cognitive Domain: Comprehension

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Medium

4. Cultural self-awareness is defined as

a. the ability to understand and relate to the cultural experience of other people from their point of view.

b. the awareness or consciousness of oneself as a cultural being, whose beliefs, assumptions, attitudes, values, and behaviors are contoured by culture.

c. the ability to understand others as you understand yourself.

d. the ability to reflect on other people’s culture and identity.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Application

Answer Location: Intercultural Competence
Difficulty Level: Medium

5. Which of the following is/are emphasized when we study intercultural communication?

a. U.S. culture tends to be past oriented; yet histories shape intercultural relations and dynamics.

b. U.S. culture emphasizes equality; yet unequal relations of power shape intercultural communication and relationships.

c. While U.S. culture tends to focus on racial differences, race is a social construct and does not matter in people’s lives.

d. While U.S. culture tends to focus on gender differences, gender is a social construct and does not matter in people’s lives

Learning Objective: 10-2: Engage intercultural praxis as a model for intercultural competence.

Cognitive Domain: Application

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Medium

6. It is important to address issues of social justice in intercultural communication because

a. globalization has leveled the playing field, and our world is increasingly equitable.

b. globalization has intensified inequities, which has magnified intercultural conflict.

c. history shows that movements for social justice do not improve intercultural relations.

d. intercultural relations in the colonial era of world history advanced social justice.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Comprehension

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Hard

7. Empathy refers to

a. the ability to share the pain of others and the capacity to know the emotional experience of others from within their frame of reference.

b. the ability to communicate one’s own feelings and emotions clearly to others.

c. the ability to emotionally connect with others.

d. the ability to share opinions and thoughts of others even when you disagree with them.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Knowledge

Answer Location: Becoming Global Citizens in the 21st Century
Difficulty Level: Easy

8. Which of the following is true?

a. Intercultural alliances are increasingly unnecessary in the context of globalization.

b. Intercultural alliances are unlikely to occur due to increased ethnic and racial conflict in the global context.

c. Intercultural alliances are sites where issues of power and privilege are kept static.

d. Intercultural alliances are relationships that are not influenced by issues of power and privilege.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Comprehension

Answer Location: Intercultural Alliances for Social Justice
Difficulty Level: Medium

9. A principle threaded throughout this book is

a. the cultural, political, and economic inequity is so immense in the global context that intercultural communication cannot have an impact.

b. the study and practice of intercultural communication need to be grounded in critical engagement, democratic participation, and social justice.

c. when we couple our theories and critical analysis with individual engagement and collective action, we risk creating a less equitable and socially just world.

d. intercultural communication has nothing to do with social justice.

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Comprehension

Answer Location: Closing the Conversation
Difficulty Level: Easy

10. _______ in intercultural communication refers to a consciousness of oneself as a cultural being, whose beliefs, assumptions, attitudes, values, and behaviors are contoured by culture.

a. Self-awareness

b. self-reflection

c. inner peace

d. inner reflection

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Intercultural Competence
Difficulty Level: Medium

11. Managing ______ refers to an individual’s or group’s ability to handle the tension that arises from the unknown in intercultural situations.

a. uncertainty

b. anxiety

c. doubt

d. ambiguity

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Knowledge

Answer Location: Intercultural Competence
Difficulty Level: Easy

12.______, as an intercultural competence for the 21st century, entails understanding how we are situated in relation to others.

a. Framing

b. Positioning

c. Inquiry

d. Standing

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Intercultural Competence
Difficulty Level: Medium

13. ______ as an intercultural competence entails an awareness that our perspectives, our views on ourselves, others, and the world around us are always and inevitably enabled and constrained.

a. Outlining

b. Positioning

c. Framing

d. Standing

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Intercultural Competence
Difficulty Level: Medium

14. Which of the following is not one of Daisaku Ikeda’s three qualities of global citizens?

a. Wisdom

b. Knowledge

c. Courage

d. Compassion

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Becoming Global Citizens in the 21st Century
Difficulty Level: Medium

15. Intercultural ______ refers to the knowledge, attitudes, and skills needed to engage effectively in intercultural situations.

a. ability

b. intelligence

c. competency

d. expertise

Learning Objective: 10-2: Engage intercultural praxis as a model for intercultural competence.

Cognitive Domain: Knowledge

Answer Location: Intercultural Competence
Difficulty Level: Medium

16. According to Solnit, ______ is a belief in a way forward, a belief in finding a door to walk through.

a. love

b. optimism

c. confidence

d. hope

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Knowledge

Answer Location: “Hope in the Dark”: From Despair to Empowerment
Difficulty Level: Easy

17. Youth of color make up ______ of the millennial generation in California.

a. 10%

b. 30%

c. 50%

d. 70%

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Knowledge

Answer Location: Case Study: Community Coalition of South Los Angeles
Difficulty Level: Easy

18. Intercultural ______ are sites where cultural differences, positionalities, and issues of power and privilege are negotiated, translated, and potentially transformed.

a. friendships

b. alliances

c. associations

d. coalitions

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Knowledge

Answer Location: Intercultural Alliances for Social Justice
Difficulty Level: Easy

19. Global ______ has also intensified intercultural, interethnic, interracial, and international tensions and conflicts.

a. knowledge

b. interdependence

c. independence

d. citizenship

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Knowledge

Answer Location: Closing the Conversation
Difficulty Level: Easy

20. What type of action should you engage in as a student and practitioner of intercultural communication?

a. critical and reflective

b. apathetic

c. engaged and separated

d. passive and critical

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Comprehension

Answer Location: Closing the Conversation
Difficulty Level: Medium

True/False

1. Culture is fixed in time and space.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Knowledge

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Easy

2. Culture can be used as a resource for economic development, collective empowerment, and education.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Closing the Conversation
Difficulty Level: Easy

3. Culture is contested and never static.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Knowledge

Answer Location: Closing the Conversation
Difficulty Level: Easy

4. To exercise “inquiry” in intercultural praxis means that we are willing to ask questions.

Learning Objective: 10-2: Engage intercultural praxis as a model for intercultural competence.

Cognitive Domain: Knowledge

Answer Location: Intercultural Competence
Difficulty Level: Easy

5. Intercultural communication is always situated within specific, local contexts as well as broader global contexts.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today

Cognitive Domain: Knowledge

Answer Location: Closing the Conversation
Difficulty Level: Easy

6. To study intercultural communication in the context of globalization and social justice means to explore what it means to be a global citizen.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Becoming Global Citizens in the 21st Century
Difficulty Level: Medium

7. Globalization has a minimal influence on intercultural relations in local contexts.

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Application

Answer Location: “Hope in the Dark”: From Despair to Empowerment
Difficulty Level: Medium

8. Intercultural activism means preserving hierarchy and division among groups.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Comprehension

Answer Location: “Hope in the Dark”: From Despair to Empowerment
Difficulty Level: Medium

9. Protests, boycotts, canvassing, sit-ins, teach-ins, and street theater are all examples of intercultural activism.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Comprehension

Answer Location: “Hope in the Dark”: From Despair to Empowerment
Difficulty Level: Medium

10. Dialogue, as an intercultural competence, is very simple.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Knowledge

Answer Location: Intercultural Competence
Difficulty Level: Easy

Essay

1. Define social justice and explain why social justice is at the core of intercultural communication.

Learning Objective: 10-3: Describe how we can transform apathy into empowerment for social change.

Cognitive Domain: Application

Answer Location: ENGAGING INTERCULTURAL COMMUNICATION FOR SOCIAL JUSTICE: Challenges and Possibilities for Global Citizenship
Difficulty Level: Hard

2. Briefly explain the three qualities of global citizenship proposed by Daisaku Ikeda.

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Becoming Global Citizens in the 21st Century
Difficulty Level: Easy

3. Briefly discuss what intercultural competence is and address how it relates to intercultural praxis and social justice

Learning Objective: 10-2: Engage intercultural praxis as a model for intercultural competence.

Cognitive Domain: Application

Answer Location: Intercultural Competence
Difficulty Level: Medium

4. Based on McIntosh’s discussion on “capacities for global citizenship” in Chapter 10, discuss why she argues that we must redefine citizenship based on people’s “needs” rather than “rights.”

Learning Objective: 10-1: Describe the capacities necessary for global citizenship today.

Cognitive Domain: Comprehension

Answer Location: Capacities for Global Citizenship
Difficulty Level: Medium

5. Briefly explain intercultural alliance and discuss how it is different from intercultural friendship.

Learning Objective: 10-4: Explain how intercultural alliances can challenge inequities and create a more equitable, socially just, and peaceful world.

Cognitive Domain: Comprehension

Answer Location: Intercultural Alliances for Social Justice
Difficulty Level: Medium