Acquiring Information Systems And – Test Bank – Chapter 13

Package Title: Chapter 13, Testbank

Course Title: Rainer, IS 9e

Chapter Number: 13

Question Type: Multiple Choice

1) The Census Bureau _______ a handheld device for data collection in the 2010 census _________.

a) implemented; and used the same technology for the 2020 census

b) implemented; but did not find it useful enough to use in the 2020 census

c) tried to implement; but scrapped the idea due to mission creep

d) tried to implement; but couldn’t get enough enumerators to help

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

2) The 2020 census was conducted primarily via _____.

a) door-to-door workers

b) drone collection

c) handheld data collection devices

d) website responses

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

3) The 2020 census was conducted primarily via _____.

a) door-to-door workers

b) drone collection

c) handheld data collection devices

d) website responses

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

4) The Census Bureau’s question “What could they afford without public backlash?” is a ____ feasibility question in the _____ phase of the SDLC.

a) economic; intelligence

b) economic; investigation

c) financial; intelligence

d) financial; investigation

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

5) The Census Bureau’s question “What could they or their vendors accomplish?” is a ____ feasibility question in the _____ phase of the SDLC.

a) behavioral; intelligence

b) behavioral; investigation

c) technical; intelligence

d) technical; investigation

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

6) The Census Bureau’s question “If they built a website, would users utilize it?” is a ____ feasibility question in the _____ phase of the SDLC.

a) behavioral; intelligence

b) behavioral; investigation

c) technical; intelligence

d) technical; investigation

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

7) The Census Bureau first tried to _____ for the 2020 census data collection.

a) build the system in-house

b) purchase a commercial, off-the-shelf solution

c) take open-source software and customize it

d) utilize cloud computing services

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

8) After considering alternatives, the 2016 Census Bureau decided to _____ for the 2020 census data collection.

a) build the system in-house

b) purchase a commercial, off-the-shelf solution

c) take open-source software and customize it

d) utilize cloud computing services

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

9) After a 2018 cyber-attack on Pegasystems, the Census Bureau decided to _____ for the 2020 census data collection.

a) build the system in-house

b) purchase a commercial, off-the-shelf solution

c) take open-source software and customize it

d) utilize cloud computing services

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

10) The first step in the information systems planning process is to ________.

a) analyze the organization’s strategic plan

b) consider potential IS development projects

c) create an IS strategic plan

d) evaluation the potential IT architecture

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

11) The _________ identifies the firm’s overall mission, the goals that follow from that mission, and the broad steps required to reach these goals.

a) IS operational plan

b) IS strategic plan

c) IT architecture

d) Organization strategic plan

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

12) The _________ modifies the organization’s objectives and resources to match its changing markets and opportunities.

a) IS operational plan

b) IS strategic plan

c) IT architecture

d) Organization strategic plan

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

13) The _________ provide the inputs in developing the IT strategic plan.

a) organization strategic plan and IS operational plan

b) IS strategic plan and IS operational plan

c) organization strategic plan and IT architecture

d) IS strategic plan and IT architecture

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

14) The _________ delineates the way an organization should utilize its information resources to accomplish its mission.

a) IS operational plan

b) IS strategic plan

c) IT architecture

d) Organization strategic plan

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

15) The _________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives need to achieve the organization’s goals.

a) IS operational plan

b) IS strategic plan

c) IT architecture

d) organization strategic plan

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

16) The _________ consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

a) IS operational plan

b) IT architecture

c) organization mission

d) organization strategic plan

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

17) _________ is a managerial aspect of the IT architecture.

a) How IT decisions will be made

b) Networking

c) The applications software

d) The operating system

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

18) _________ is a technical aspect of the IT architecture.

a) Functional area manager involvement

b) How IT decisions will be made

c) How the IT department will be managed

d) The applications software

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

19) Which of the following is NOT an objective of the IT strategic plan?

a) It must be aligned with the organization’s strategic plan.

b) It must efficiently allocate IS development resources among competing projects.

c) It must meet the needs of every functional area to ensure employee buy-in.

d) It must provide for an IT architecture that seamlessly networks users, applications, and databases.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

20) The IT steering committee is comprised of ________.

a) board members

b) C-level executives

c) top-level IT managers

d) managers from each functional area

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

21) _________ is NOT a major task of the IT steering committee.

a) Approving the allocation of resources for the MIS function

b) Establishing performance measures for the MIS function and ensuring they are met

c) Linking corporate strategy with IT strategy

d) Training the top managers from each functional area

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

22) The _________ is/are a prioritized inventory of present applications and a detailed plan of projects to be developed or continued during the current year.

a) application portfolio

b) constraints of the IS function

c) IS environment

d) objectives of the IS function

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

23) The _________ is/are the technological, financial, personnel, and other resource limitations on the IS function.

a) application portfolio

b) constraints of the IS function

c) IS environment

d) objectives of the IS function

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

24) The _________ is/are a summary of the information needs of the individual functional areas and of the organization as a whole.

a) application portfolio

b) constraints of the IS function

c) IS environment

d) objectives of the IS function

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

25) The _________ is/are the best current estimate of the goals of the IS function.

a) application portfolio

b) constraints of the IS function

c) IS environment

d) objectives of the IS function

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

26) _________ costs are those costs that remain the same regardless of any change in the company’s activity level. The CIO’s salary is an example of a _________ cost.

a) Fixed; fixed

b) Fixed; variable

c) Variable; fixed

d) Variable; variable

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

27) _________ is a method to convert future values of benefits to their present-value equivalent by “discounting” them at the organization’s cost of funds.

a) Breakeven analysis

b) The business case approach

c) NPV

d) ROI

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

28) _________ measures management’s effectiveness in generating profits with its available assets by dividing the net income generated by a project by the average assets invested in the project.

a) Breakeven analysis

b) The business case approach

c) NPV

d) ROI

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

29) _________ determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

a) Breakeven analysis

b) The business case approach

c) NPV

d) ROI

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

30) _________ involves system developers writing a business case to justify funding one or more specific applications or projects.

a) Breakeven analysis

b) The business case approach

c) NPV

d) ROI

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

31) If a company doesn’t want to write any computer code, it would choose to ________.

a) custom-write an entire application

b) customize a prewritten application

c) outsource the application

d) use a prewritten application

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

32) If a company wants to write some computer code, it would choose to ________.

a) custom-write an entire application

b) customize a prewritten application

c) outsource the application

d) use a prewritten application

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

33) If a company wants to write all new computer code, it would choose to ________.

a) custom-write an entire application

b) customize a prewritten application

c) outsource the application

d) use a prewritten application

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

34) _________ is an advantage of the buy option.

a) Control

b) Modification

c) Integration

d) Time

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

35) _________ is a disadvantage of the buy option.

a) Availability

b) Control

c) Hiring

d) Time

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

36) The 80/20 rule means that if the software meets _________ percent of the company’s needs, then the company should modify _________ percent of its business processes to use the software.

a) 20; 20

b) 20; 80

c) 80; 20

d) 80; 80

Difficulty: Medium

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

37) A(n) ____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

a) ASP

b) ERP

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

38) _________ is a method of delivering software in which a vendor hosts the applications and provides them as a service to customers over a network, typically the internet.

a) ASP

b) ERP

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

39) SaaS is a method of delivering _________ in which a vendor hosts the applications and provides them as a service to customers over a network, typically the internet.

a) a platform

b) an architecture

c) hardware

d) software

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

40) Salesforce is a well-known _____ provider for CRM software solutions.

a) ASP

b) ERP

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

41) If a company acquires IT applications from outside contractors or external organizations, it is called ________.

a) insourcing

b) onshoring

c) outsourcing

d) reverse outsourcing

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

42) Insourcing is also called ________.

a) nearshoring

b) onshoring

c) outsourcing

d) reverse outsourcing

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

43) _________________ is the process of steadily adding new computer code to a software project when the new computer code is written and tested.

a) Continuous application development

b) End-user development

c) Joint application design

d) Prototyping

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

44) Which of the following is the correct order of the SDLC?

a) analysis, investigation, design, implementation, programming/testing, operation/maintenance

b) analysis, investigation, design, programming/testing, implementation, operation/maintenance

c) investigation, analysis, design, implementation, programming/testing, operation/maintenance

d) investigation, analysis, design, programming/testing, implementation, operation/maintenance

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

45) The first stage of the SDLC is ________.

a) analysis

b) design

c) investigation

d) programming

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

46) _________ are employees from all functional areas and levels of the organization who interact with the system, either directly or indirectly.

a) Programmers

b) Systems analysts

c) Technical specialists

d) Users

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

47) _________ are IS professionals who specialize in analyzing and designing information systems.

a) Programmers

b) Systems analysts

c) Technical specialists

d) Users

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

48 _________ are IS professionals who either modify existing computer programs or write new programs to satisfy user requirements.

a) Programmers

b) Systems analysts

c) Technical specialists

d) Users

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

49) _________ are experts on a certain type of technology.

a) Programmers

b) Systems analysts

c) Technical specialists

d) Users

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

50) Users have the greatest involvement in the _________ stage of the SDLC.

a) design

b) programming

c) implementation

d) investigation

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

51) System developers have the greatest involvement in the _________ stage of the SDLC.

a) analysis

b) investigation

c) operation

d) testing

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

52) Systems _________ addresses the business problem or business opportunity by means of a feasibility study.

a) analysis

b) design

c) investigation

d) operation

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

53) The primary task of systems _________ is the feasibility study.

a) analysis

b) design

c) investigation

d) operation

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

54) The primary task of systems investigation is ___________.

a) the feasibility study

b) determining system requirements

c) the technical system specifications

d) writing computer code

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

55) _________ feasibility determines whether the company can develop or otherwise acquire the hardware, software, and communications components needed to solve the business problem.

a) Behavioral

b) Competitive

c) Economic

d) Technical

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

56) _________ feasibility determines whether the project is an acceptable financial risk and, if so, whether the organization has the necessary time and money to successfully complete the project.

a) Behavioral

b) Competitive

c) Economic

d) Technical

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

57) _________ feasibility addresses the human issues of the systems development project.

a) Behavioral

b) Competitive

c) Economic

d) Technical

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

58) Your company’s employee base is mostly comprised of older people who generally dislike and distrust technology. This means the _________ feasibility of implementing a new system is low.

a) behavioral

b) competitive

c) economic

d) technical

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Application

Standard 1: AACSB || Technology

59) The primary purpose of the systems _________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.

a) analysis

b) design

c) investigation

d) operation

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

60) The end product of the _________ stage is a set of system requirements.

a) analysis

b) design

c) investigation

d) operation

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

61) The deliverable of the system _________ phase is the set of technical system specifications.

a) analysis

b) design

c) investigation

d) programming

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

62) The primary purpose of systems analysis is ___________.

a) the feasibility study

b) determining system requirements

c) the technical system specifications

d) writing computer code

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

63) The deliverable of systems design is ___________.

a) the feasibility study

b) determining system requirements

c) the technical system specifications

d) writing computer code

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

64) Adding functions after the project has been initiated causes ________.

a) direct deployment

b) low feasibility

c) quality issues

d) scope creep

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

65) ___________ involves translating the design specifications into computer code after the ____ stage.

a) Programming; analysis

b) Programming; design

c) Prototyping; analysis

d) Prototyping; design

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

66) ___________ is the process that assesses whether the computer code will produce the expected and desired results; this occurs after _____.

a) Programming; design

b) Programming; testing

c) Testing; design

d) Testing; programming

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

67) A _________ conversion involves shutting the old system off and turning the new system on at a certain point in time.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

68) _________ conversion is the least expensive.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

69) _________ conversion is the most risky.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

70) A _________ conversion introduces the new system in one part of the organization.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

71) A _________ conversion introduces components of the new system in stages.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

72) Your company decides to implement the manufacturing module of SAP before implementing payroll. This is an example of _________ conversion.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Application

Standard 1: AACSB || Technology

73) Your company decides to implement SAP in the United States before implementing it in Canada. This is an example of _________ conversion.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Application

Standard 1: AACSB || Technology

74) A _________ conversion involves running the old and new systems at the same time.

a) direct

b) parallel

c) phased

d) pilot

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

75) _________ is a group-based tool for collecting user requirements and creating system designs.

a) Agile development

b) End-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

76) JAD is most often used within the _____ stages of the SDLC.

a) analysis and design

b) analysis and investigation

c) design and programming

d) design and investigation

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

77) _________ is a systems development method that can combine tools to rapidly produce a high-quality system.

a) Agile development

b) End-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

78) _________ is a systems development method that combines JAD, prototyping, and ICASE tools.

a) Agile development

b) DevOps

c) End-user development

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

79) In the first RAD stage, developers use ____ sessions to collect system requirements.

a) Agile development

b) DevOps

c) JAD

d) OOD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

80) RAD uses ____ tools to quickly structure requirements and develop prototypes.

a) end-user

b) ICASE

c) JAD

d) scrum

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

81) In the first RAD stage, developers use _________ sessions to collect user requirements.

a) Agile development

b) end-user development

c) ICASE

d) JAD

Difficulty: Medium

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

82) RAD uses _________ tools to quickly structure requirements and develop prototypes.

a) Agile development

b) end-user development

c) ICASE

d) JAD

Difficulty: Medium

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

83) _________ is a software development methodology that delivers functionality in rapid iterations which are usually measured in weeks.

a) Agile development

b) End-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

84) _________ focuses on rapid development and frequent user contact to create software that addresses the needs of business users.

a) Agile development

b) End-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

85) Agile development _____ include every possible feature the user will require; one type of agile development uses the _____ approach.

a) does; end-user

b) does; scrum

c) does not; end-user

d) does not; scrum

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

86) Users ____ change their minds about what they want and need using the scrum approach; users ____ change the sprint backlog during the sprint.

a) can; can

b) can; cannot

c) cannot; can

d) cannot; cannot

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

87) The _______ acts like a project manager in the scrum approach using the ____ methodology.

a) product owner; agile

b) product owner; waterfall

c) scrum master; agile

d) scrum master; waterfall

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

88) The _______ is a stakeholder in the scrum approach using the ____ methodology.

a) product owner; agile

b) product owner; waterfall

c) scrum master; agile

d) scrum master; waterfall

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

89) The scrum approach is one type of ________.

a) Agile development

b) end-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

90) The _________ is the scrum approach typically replaces a project manager.

a) product owner

b) program developer

c) scrum master

d) team

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

91) The _________ represents the business users and any other stakeholders in the project.

a) product owner

b) program developer

c) scrum master

d) team

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

92) Scrum sprints typically last 2–4 ________.

a) hours

b) days

c) weeks

d) years

Difficulty: Medium

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

93) _________ is a form of software development that brings the developers and the users together throughout the entire process with the goal of reducing the time to deployment, increasing the usability of the finished product, and lowering the cost of new app development.

a) Design Thinking

b) DevOps

c) Low-Code Development Platform

d) OOD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

94) _________ is an approach in which the organization’s end users develop their own applications with little or no formal assistance from the IT department.

a) Agile development

b) End-user development

c) JAD

d) RAD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

95) Shadow IT is a(n) ________ phenomenon.

a) BYOD

b) ERP

c) RFID

d) TPS

Difficulty: Hard

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Synthesis

Standard 1: AACSB || Technology

96) The biggest problem associated with end-user development is ________.

a) availability

b) cost

c) security

d) time

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

97) _________ is a user-centered approach to application development that increases the chances of successful adoption of the project by keeping the user’s needs front and center.

a) Design Thinking

b) DevOps

c) Low-Code Development Platform

d) OOD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

98) _________ defines an initial list of user requirements, builds a model of the system, and then refines the system in several iterations based on users’ feedback.

a) Design Thinking

b) DevOps

c) Low-Code Development Platform

d) Prototyping

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

99) _________ refers to a group of tools that automate many of the tasks in the SDLC.

a) CASE

b) CBD

c) LCDP

d) OOD

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

100) _________ tools automate the early stages of the SDLC.

a) Lower CASE

b) Lower LCDP

c) Upper CASE

d) Upper LCDP

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

101) _________ tools automate the later stages of the SDLC.

a) Lower CASE

b) Lower LCDP

c) Upper CASE

d) Upper LCDP

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

102) _________ tools automate the investigation, analysis, and design stages of the SDLC.

a) Lower CASE

b) Lower LCDP

c) Upper CASE

d) Upper LCDP

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

103) _________ tools automate the programming, testing, operation, and maintenance stages of the SDLC.

a) Lower CASE

b) Lower LCDP

c) Upper CASE

d) Upper LCDP

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

104) Upper CASE tools automate the _____ stage of the SDLC.

a) analysis

b) operation

c) programming

d) testing

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

105) Lower CASE tools automate the _____ stage of the SDLC.

a) analysis

b) design

c) investigation

d) testing

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

106) ________________ development is closely linked with the idea of web services and service-oriented architectures.

a) Agile

b) Component-based

c) End-user

d) Object-oriented

Difficulty: Medium

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Analysis

Standard 1: AACSB || Technology

107) _________ are the fundamental elements in object-oriented development and represent tangible, real-world entities.

a) Behaviors

b) Objects

c) Operations

d) Properties

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

108) _________ are a method of developing applications that run independently of the base operating system of the server.

a) Components

b) Containers

c) Objects

d) Low-Codes

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

109) _________ share the same basic idea of virtual machines.

a) Components

b) Containers

c) Objects

d) Low-Codes

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

110) _________ makes use of visual interfaces to develop applications rather than traditional procedural hand-coding.

a) Design Thinking

b) DevOps

c) A Low-Code Development Platform

d) Prototyping

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

111) Which of the following is an advantage of the traditional SDLC?

a) Bypasses the IS department and avoids delays

b) Enforces quality by maintaining standards

c) Involves many users in the development process

d) Works wells for ill-defined problems

Difficulty: Easy

Section Reference 1: 13.4

Section Reference 2: 13.3

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Learning Objective 2: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

112) Which of the following is an advantage of prototyping?

a) Bypasses the IS department and avoids delays

b) Enforces quality by maintaining standards

c) Involves many users in the development process

d) Works wells for ill-defined problems

Difficulty: Easy

Section Reference 1: 13.4

Section Reference 2: 13.3

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Learning Objective 2: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

113) Which of the following is an advantage of JAD?

a) Bypasses the IS department and avoids delays

b) Enforces quality by maintaining standards

c) Involves many users in the development process

d) Works wells for ill-defined problems

Difficulty: Easy

Section Reference 1: 13.4

Section Reference 2: 13.3

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Learning Objective 2: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

114) Which of the following is an advantage of end-user development?

a) Bypasses the IS department and avoids delays

b) Enforces quality by maintaining standards

c) Involves many users in the development process

d) Works wells for ill-defined problems

Difficulty: Easy

Section Reference 1: 13.4

Section Reference 2: 13.3

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Learning Objective 2: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

115) Joseph and his marketing team want to create a new app where customers can give feedback on various products. They have asked the technical team to develop the app with four sprints, each two weeks apart. It is important to them that they be able to change the specs of the app based on customer feedback. This app would best be be developed using ____________ development.

a) joint application

b) agile

c) end-user

d) object-oriented

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

116) Conrad and his team are under pressure to develop their product for the university before the semester starts and they have only two weeks. Which type of development would be least helpful for them?

a) traditional development

b) agile development

c) rapid application development

d) prototyping

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

117) Organizations may use _____ for a formal e-signature program.

a) Box

b) DocuSign

c) Pipedrive

d) Slack

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

118) Organizations may use _____ as a place to upload company documents like contracts.

a) Box

b) DocuSign

c) Pipedrive

d) Slack

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

119) Organizations may use _____ as a CRM tool.

a) Box

b) DocuSign

c) Pipedrive

d) Slack

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

120) Organizations may use _____ as a way to communicate with other members within the organization.

a) Box

b) DocuSign

c) Pipedrive

d) Slack

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

121) Claris is a combination of _____ and a(n) _____ solution.

a) IPaaS; end-user development

b) IPaaS; low-code

c) ISaaS; end-user development

d) ISaaS; low-code

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

122) Patients using the Claris platform receive reduced ______________ and increased _______.

a) costs and data privacy

b) costs and time of service

c) time of service and costs

d) time of service and data privacy

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

123) Etsy originally used the _________ method.

a) agile development

b) end-user development

c) joint application design

d) traditional waterfall

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

124) At Etsy, the IT development group was responsible for the _____-end functions and the IT operations group was responsible for the ______-end functions.

a) back; back

b) back; front

c) front; back

d) front; front

Difficulty: Medium

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge, Synthesis

Standard 1: AACSB || Technology

125) Etsy moved to the _________ method to decrease downtime and increase communication and collaboration.

a) agile development

b) end-user development

c) joint application design

d) traditional waterfall

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

126) Etsy deploys code ____.

a) once an hour

b) 80 times per day

c) once a month

d) 80 times each year

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

Question type: True/False

127) The commercial off-the-shelf solution adopted by the Census Bureau was successful since it was implemented on time, within budget, and with all the required features.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Comprehension

Standard 1: AACSB || Technology

128) The commercial off-the-shelf solution adopted by the Census Bureau cost more than the projected cost of the custom, in-house built system.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Comprehension

Standard 1: AACSB || Technology

129) The Census Bureau thoroughly tested the Pegasystems’ iPhone app to ensure optimum security and performance.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

130) The 2020 Census process was completed with no reported hacks or lost data and no security breaches have been reported as of the end of 2020.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

131) The 2020 Census process of developing and choosing the census app was slow, expensive, and error prone.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

132) Since the Census Bureau used technology to conduct the 2010 Census, they did not have any problems implementing an upgraded system in the 2020 Census.

Difficulty: Easy

Section Reference 1: Opening Case

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

133) Small organizations do not need a formal process for planning for and justifying IT applications.

Difficulty: Medium

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Analysis

Standard 1: AACSB || Technology

134) The IT architecture is a prioritized list of existing and potential IT applications.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

135) The application portfolio is a prioritized list of existing and potential IT applications.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

136) The organizational strategic plan flows from the organization mission.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

137) The organizational strategic plan informs the IS strategic plan.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

138) The IT architecture modifies the organization’s objectives and resources to match the changing market.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

140) The strategic planning process modifies the organization’s objectives and resources to match changing markets and opportunities.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

141) The IT architecture encompasses both the technical and managerial aspects of information resources.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

142) The IT architecture focuses on the technical aspects of information resources.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

143) The managerial aspects of the IT architecture include networking and data management systems.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

144) The technical aspects of the IT architecture include hardware and operating systems, networking, data management systems, and applications software.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

145) The managerial aspects of the IT architecture include how IT decisions will be made and how the IT department will be managed.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

146) The technical aspects of the IS strategic plan include how IT decisions will be made and how the IT department will be managed.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

147) The IT strategic plan must be aligned with the organization’s strategic plan.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

148) The IT architecture must provide for an IT strategic plan that seamlessly networks users, applications, and databases.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

149) The IT strategic plan must provide for an IT architecture that seamlessly networks users, applications, and databases.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

150) The IT strategic plan must efficiently allocate IS development resources on the application portfolio.

Difficulty: Medium

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Synthesis

Standard 1: AACSB || Technology

151) The existing IT architecture is an absolute constraint on the development of an IT strategic plan.

Difficulty: Medium

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Analysis

Standard 1: AACSB || Technology

152) The IT steering committee is comprised of the top IT managers in an organization.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

153) The IT steering committee is comprised of managers representing the various organizational units.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

154) The IT steering committee ensures that employees have the IT resources they need to do their jobs.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

155) The IT strategic plan flows from the IS operational plan.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

156) The IS operational plan flows from the IT strategic plan.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

157) The CIO salary is an example of a fixed cost.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

158) Infrastructure costs such as purchasing hardware and software are variable costs.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

159) Infrastructure costs such as purchasing hardware and software are fixed costs.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

160) Fixed costs change when a company decides to implement a cloud computing solution.

Difficulty: Hard

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Evaluation

Standard 1: AACSB || Technology

161) Costs of a system end when the system is installed.

Difficulty: Medium

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

162) Maintaining, debugging, and improve systems can accumulate over many years.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

163) Database design choices can affect an organization decades after they are made even when hardware and software is replaced; the Y2K and Y2020 problems were a perfect illustration of this.

Difficulty: Hard

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Evaluation

Standard 1: AACSB || Technology

164) It is easy to assess the benefits of IT because they are so tangible.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

165) IT implementation success means it is implemented on time, within budget, and with all of the intended features.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

166) It is easy to calculate the financial payback companies can expect to get from implementing a “cutting edge” system if they use the NPV and ROI calculations.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

167) It is easy to assess the benefits of IT because IT addresses the needs of so many functional areas.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

168) As long a new technology is implemented, it will give organizations the benefits they seek.

Difficulty: Hard

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Evaluation

Standard 1: AACSB || Technology

169) NPV measures management’s effectiveness in generating profits with its available assets.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

170) ROI measures management’s effectiveness in generating profits with its available assets.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

171) The business case approach determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

172) The breakeven analysis determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

173) Companies can buy or lease prewritten applications.

Difficulty: Medium

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

174) Purchasing a prewritten application is always the most cost-effective and time-saving solution.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

175) A single software package rarely satisfies all of an organization’s needs.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

176) An ASP hosts both an application and a database for each customer.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

177) SaaS customers own the software but it is offered at a cheaper price.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

178) SaaS customers save money, time, and IT staff by outsourcing instead of buying, operating, and maintaining the software themselves.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

179) Salesforce is a well-known SaaS provider for SCM.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

180) Salesforce is a well-known PaaS provider for SCM.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

181) Salesforce is a well-known SaaS provider for CRM.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

182) Open-source software is an alternative source of applications.

Difficulty: Medium

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

183) Open-source software basically the same as a proprietary application except for licensing, payment, and support.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

184) Companies may outsource to avoid fixed costs.

Difficulty: Hard

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Synthesis

Standard 1: AACSB || Technology

185) Companies may outsource to obtain access to outside experts.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

186) Some companies are bringing insourced jobs back in-house, a process called reverse insourcing.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

187) Some companies are bringing outsourced jobs back in-house, a process called reverse outsourcing.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

188) Communication, control, and cost are the three benefits of outsourcing.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

189) Outsourcing is the process of steadily adding new computer code to a software project when the new computer code is written and tested.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

190) Continuous application development is the process of steadily adding new computer code to a software project when the new computer code is written and tested.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

191) Being an informed user will help you take advantage of custom development.

Difficulty: Hard

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Synthesis

Standard 1: AACSB || Technology

192) CASE is the traditional systems development method that organizations use for large-scale IT projects.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

193) SDLC is the traditional systems development method that organizations use for large-scale IT projects.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

194) There are four tasks in the traditional waterfall methodology.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

195) There are six tasks in the traditional waterfall methodology.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

196) The flow of tasks is different for the SDLC compared with non-traditional methods.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

197) The flow of tasks remains largely the same for traditional and non-traditional systems development methods.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

198) Only IT people are involved in the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

199) Users and systems stakeholders are the business people involved in the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

200) Users have high involvement in the middle stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

201) Users have high involvement in the early and later stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

202) Systems intelligence is the first stage of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

203) Systems investigation is the first stage of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

204) Systems investigation addresses the IT problem by means of the feasibility study.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

205) Systems investigation addresses the business problem by means of the feasibility study.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

206) The primary task of systems analysis is the feasibility study.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

207) The primary task of systems investigation is the feasibility study.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

208) Financial feasibility determines whether the project is an acceptable financial risk and whether the organization has the necessary time and money to successfully complete the project.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

209) Economic feasibility determines whether the project is an acceptable financial risk and whether the organization has the necessary time and money to successfully complete the project.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

210) NPV, ROI, breakeven analysis, and the business case approach are used to determine the financial feasibility of a project in the systems analysis phase of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

211) NPV, ROI, breakeven analysis, and the business case approach are used to determine the economic feasibility of a project in the systems investigation phase of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

212) Technology is available at a cost that is affordable to you, but you know your employees will refuse to use anything new. This means the feasibility of your IT project is high.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

213) Organizations need to create an application portfolio to assess the feasibility of a particular project.

Difficulty: Hard

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Synthesis

Standard 1: AACSB || Technology

214) A hidden backlog contains the projects that the IT department is not aware of because of low feasibility.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

215) IT people are supposed to identify the system requirements in the systems analysis stage.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

216) The end product of the systems investigation is a set of system requirements.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

217) The end product of the systems analysis is a set of system requirements.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

218) Users must provide the system requirements in the systems analysis stage of the SDLC.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

219) The deliverable of the systems analysis stage of the SDLC is the set of technical system specifications.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

220) The deliverable of the systems design stage of the SDLC is the set of technical system specifications.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

221) Scope creep is necessary even though it is really expensive because it allows users to request things they really need.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

222) Scope creep endangers successful systems implementation.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge, Comprehension

Standard 1: AACSB || Technology

223) Implementation involves translating the design specifications into computer code.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

224) Programming involves translating the design specifications into computer code.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

225) Most systems are implemented with direct conversion because it is the cheapest.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

226) Direct conversion is a risk implementation method.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

227) Pilot conversion is the least used conversion strategy.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

228) Pilot conversion introduces components of the new system, such as individual modules, in stages.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

229) Phased conversion introduces components of the new system, such as individual modules, in stages.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

230) Pilot conversion introduces the new system in one part of the organization and then in other parts of the organization once the first part is successful.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

231) Phased conversion introduces the new system in one part of the organization and then in other parts of the organization once the first part is successful.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

232) If your organization implements SAP in the manufacturing department first, this is a pilot conversion implementation strategy.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

233) If your organization implements SAP in the manufacturing department first, this is a phased conversion implementation strategy.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

234) If your organization implements SAP in your Canadian location first and then in the US, this is a pilot conversion implementation strategy.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

235) If your organization implements SAP in your Canadian location first and then in the US, this is a phased conversion implementation strategy.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

236) Parallel conversion is the least used conversion strategy.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

237) The direct and parallel conversion strategies are not used very frequently by businesses.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

238) Organizations typically stay in the operation and maintenance stage of the SDLC for the longest time.

Difficulty: Hard

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Analysis

Standard 1: AACSB || Technology

239) Debugging, updating, and adding new functions are three types of maintenance.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

240) JAD is most often used within the systems investigation and systems analysis stages.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

241) JAD is most often used within the systems analysis and systems design stages.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

242) CASE involves a group meeting attended by the analysts and all of the users.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

243) JAD involves a group meeting attended by the analysts and all of the users.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

244) JAD is a systems development method that can combine RAD, prototyping, and ICASE tools to rapidly produce a high-quality system.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

245) RAD is a systems development method that can combine JAD, prototyping, and ICASE tools to rapidly produce a high-quality system.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

246) In the first JAD stage, developers use RAD sessions to collect system requirements.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

247) In the first RAD stage, developers use JAD sessions to collect system requirements.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

248) RAD produces prototypes rather than functional components.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

249) The development process in RAD is iterative.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

250) Agile development is usually measured in months.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

251) Agile development is usually measured in weeks.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

252) The SDLC focuses on frequent user contact to create software that addresses the needs of business users.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

253) Agile development focuses on frequent user contact to create software that addresses the needs of business users.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

254) Agile development ensures that the software includes every possible feature the user will require.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

255) The core tenet of agile development is to do only what you have to do to be successful right now.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

256) Users can change their minds about what they want and need during a scrum project.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

257) While users can change their minds about what they want using the scrum approach, they cannot change the sprint backlog once it has been agreed upon.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

258) The product owner in the scrum approach is typically the project manager.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

259) The scrum master in the scrum approach is typically the project manager.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

260) The product owner in the scrum approach is the systems analyst in the project.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

261) The product owner in the scrum approach is the systems stakeholder in the project.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

262) The team in the scrum approach is an IT team of about seven programmers, systems analysts, and technical specialists.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

263) The team in the scrum approach is a cross-functional team of about seven people.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

264) The scrum approach is an agile development approach with sprints that last 2-4 months.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

265) The scrum approach is an agile development approach with sprints that last 2-4 weeks.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

266) OOD is a form of software development that brings the developers and the users together throughout the entire process with the goal of reducing the time to deployment, increasing the usability of the finished product, and lowering the cost of new app development.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

267) DevOps is a form of software development that brings the developers and the users together throughout the entire process with the goal of reducing the time to deployment, increasing the usability of the finished product, and lowering the cost of new app development.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

268) End-user development is also called Shadow IT.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

269) End-user development requires a high degree of assistance from the IT department.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

270) DevOps is a user-centered approach to application development that increases the chances of successful adoption of the project.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

271) Design Thinking is a user-centered approach to application development that increases the chances of successful adoption of the project.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

272) Design Thinking is a linear process.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

273) Design Thinking is a non-linear process.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

274) The prototyping approach defines an initial list of user requirements, builds a model of the system, and then refines the system in several iterations based on users’ feedback.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

275) Upper CASE tools automate the early stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

276) Upper CASE tools automate the later stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

277) Lower CASE tools automate the systems investigation, analysis, and design stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

278) Lower CASE tools automate the programming, testing, operation, and maintenance stages of the SDLC.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

279) Object-oriented development uses standard components to build reusable applications that generally have one specific function.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

280) Component-based development uses standard components to build reusable applications that generally have one specific function.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

281) Component-based development involves more programming and less assembly.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

282) Component-based development involves less programming and more assembly.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

283) Component-based development begins not with the task to be performed but with the aspects of the real world that must be modeled to perform that task.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

284) Object-oriented development begins not with the task to be performed but with the aspects of the real world that must be modeled to perform that task.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

285) Object-oriented systems development begins with a feasibility study and an analysis of the existing system.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

286) Prototypes are a method of developing applications that run independently of the base operating system of the server.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

287) Prototypes usually look more complete than they actually are.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

288) Prototypes often given users unrealistic expectations about how close the actual system is to completion.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

289) Containers are a method of developing applications that run independently of the base operating system of the server.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

290) Virtual machines and containers share the same basic idea.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

291) OODs make use of visual interfaces to develop applications rather than traditional procedural hand-coding.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

292) Low-Code Development Platforms make use of visual interfaces to develop applications rather than traditional procedural hand-coding.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

293) Most organizations have a single system to manage their entire business process workflow.

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

294) It is a common problem that a typical workplace ends up demanding multiple tasks and workflows across a growing number of apps.

Difficulty: Easy

Section Reference 1: IT’s About Business 13.1

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

295) Etsy first had to get rid of information silos before moving to the waterfall methodology.

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

296) Etsy first had to get rid of information silos before moving to the agile approach.

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

297) Etsy’s use of the agile approach increased interdepartmental trust.

Difficulty: Easy

Section Reference 1: Closing Case

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

Question Type: Text Entry

298) A(n) ___ is a prioritized list of both existing and potential IT applications.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

299) The _________________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives needed to achieve the organization’s goals.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

300) The IT _____________ committee is comprised of a group of managers and staff who represent the various organizational units and is created to establish IT priorities and to ensure that the MIS function is meeting the organization’s needs.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

301) The IS ____________ plan consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

302) Analysts use the ___________________ method to convert future values of benefits to their present-value equivalent by “discounting” them at the organization’s cost of funds.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

303) ____________________ measures management’s effectiveness in generating profits with its available assets.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

304) _________________________ determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

Difficulty: Easy

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

305) A(n) ___ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

306) ___ is a method of delivering software in which a vendor hosts the applications and provides them as a service to customers over a network, typically the internet.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

307) Acquiring IT applications from outside contractors or external organizations is called _________.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

308) ___ is the process of steadily adding new computer code to a software project when the new computer code is written and tested.

Difficulty: Easy

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

309) The ___________________ is the traditional systems development method that organizations use for large-scale IT projects.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

310) _____________________ addresses the business problem or business opportunity by means of the feasibility study.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

311) _________________ feasibility determines whether the company can develop or otherwise acquire the hardware, software, and communications components needed to solve the business problem.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

312) _________________ feasibility determines whether the project is an acceptable financial risk and whether the organization has the necessary time and money to successfully complete the project.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

313) _________________ feasibility addresses the human issues of the systems development project.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

314) A(n) ___ is a list of projects that the IT department is not aware of.

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

315) Systems ___ is the process whereby systems analysts examine the business problem that the organization plans to solve with an information system.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

316) Systems ___ describes how the system will resolve the business problem.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

317) Adding functions after the project has been initiated causes ___.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

318) ________________ involves translating the design specifications into computer code.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

319) ______________ is the process of converting from an old computer system to a new one.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

320) In a(n) _____________ conversion, the old system is cut off and the new system is turned on at a certain point in time.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

321) In a(n) _____________ conversion, the new system is introduced in one part of the organization and then, when assessed that it is working properly, is implemented in other parts of the organization.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

322) In a(n) _____________ conversion, components of the new system are implemented in stages.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

323) In a(n) _____________ conversion, the old and new system run simultaneously for a time.

Difficulty: Easy

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

324) ___ is a group-based tool for collecting user requirements and creating system designs.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

325) ____ is a systems development method that can combine tools to rapidly produce a high-quality system.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

326) ___ is a software development methodology that delivers functionality in rapid iterations which are usually measured in weeks.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

327) ___ is an approach in which the organization’s end users develop their own applications with little or no formal assistance from the IT department.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

328) The _______________ approach defines an initial list of user requirements, builds a model of the system, and then refines the system in several iterations based on users’ feedback.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

329) ___ uses standard components to build applications.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

330) ___ is based on a different view of computer systems than that perception that characterizes traditional development approaches.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

331) ___ are a method of developing applications that run independently of the base operating system of the server.

Difficulty: Easy

Section Reference 1: 13.4

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Bloomcode: Knowledge

Standard 1: AACSB || Technology

Question Type: Essay

332) List and describe the four common approaches for conducting a cost-benefit analysis. What are the difficulties associated with conducting these approaches for IT projects? What approach would you use to justify the implementation of a website that allows customers to post comments on it and why?

Difficulty: Medium

Section Reference 1: 13.1

Learning Objective 13.1: Explain the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Bloomcode: Comprehension, Application, Analysis

Standard 1: AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Cost-benefit analysis:
NPV = convert future values of benefits to their present-value equivalent by “discounting” them at the organization’s cost of funds
ROI = effectiveness in generating profits with its available assets
Breakeven analysis = how many years will it take for the benefits to equal the investment
Business case approach = business case to justify implementation
Difficulties = the cost of the system may be easy to calculate (assuming an on-premise installation), but variable costs may be hard to calculate (assuming a cloud computing solution) and other after-installation costs are involved (training, maintenance, updating, etc.); benefits are hard to calculate since many are intangible (customer satisfaction, employee satisfaction, usability, etc.); business case approach is probably the best since customers basically need to be allowed to post comments but customer satisfaction is hard to measure – businesses would have to consider how much time it will take to monitor the site – how much will that cost?

333) List and describe the four fundamental questions/decisions/strategies for acquiring IT applications (including the sub-parts). You’ve justified your IT investment, so now you need to decide how you want to pursue it. You are an entrepreneur who wants to start your own small business; how would you answer these questions? Now assume you are the CEO of a multi-billion-dollar company; how would you answer these questions?

Difficulty: Medium

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Comprehension, Application, Analysis

Standard 1: AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: How much computer code does the company want to write? Prewritten (no code), customize prewritten (some code), custom-write (all new code); small – either prewritten (could actually be cheaper) or custom-write/customize if the student knows programming or knows someone who can program; large – any option is good because they have the money to do what they want – time is the big issue with customization so it may be easiest to purchase prewritten but that could harm strategic advantage (have the same software as everyone else) – so it depends on the strategy
How will the company pay for the application? Buy or lease; small – leasing may be the best option to get the business started; large – this depends on the student’s perspective of buying/leasing – some feel buying is cheaper in the long run while others feel leasing is the best because upgrading is often easier (but it is more expensive in the long-run)
Where will the application run? In-house or outsourcing; small - Outsourcing may be the cheapest way of doing this so the company doesn’t have to buy hardware or hire IT personnel; large – could make the same argument as small but many large organizations already have an IT staff that can manage these things in-house
Where will the application originate? Open-source, vendor, customized, in-house, customized; small – open-source or outsourcing could be viable options because it is cheaper but see above arguments; large – see above arguments

334) What is the difference between outsourcing and offshoring? If you were the CEO of a large corporation, would you outsource, offshore, or insource (why or why not)?

Difficulty: Medium

Section Reference 1: 13.2

Learning Objective 13.2: Discuss the four business decisions that companies must make when they acquire new applications.

Bloomcode: Comprehension, Application, Analysis

Standard 1: AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: outsourcing = acquiring IT applications from outside contractors or external organizations (could be in the US or from a different country); offshoring = outsourcing to places like India and China (NOT in the US); risks of outsourcing = lose control over those resources so could lose competitive advantage and may not actually save money; risks of offshoring = poor communication; insourcing = need the expertise

335) List and describe the six stages of the SDLC. What role would you play in the SDLC if your company was thinking about implementing an ERP system; if you were an HR manager; if you were an IT programmer?

Difficulty: Medium

Section Reference 1: 13.3

Learning Objective 13.3: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Comprehension, Application

Standard 1: AACSB || Communication

Standard 2 : AACSB || Technology

Solution: Systems investigation = feasibility study to see if a new system is necessary; HR manager
Systems analysis = what does the new system need to do; HR manager
Systems design = describe how the new system will meet business needs; programmer
Programming/testing = create the new system and test it; programmer (HR manager does some testing)
Implementation = start the new system and replace the old one (four options for cut-over); programmer but HR manager may have some input into which option is used
Operation/maintenance – use the new system and modify it to address problems or meet needs; HR manager mostly but programmer for addressing problems

336) You decide the traditional SDLC approach has too many disadvantages. Which alternative would you use and why? HINT: You should discuss the advantages of the method you choose and at least one disadvantage supporting why you would not choose the other methods.

Difficulty: Medium

Section Reference 1: 13.4

Section Reference 2: 13.3

Learning Objective 13.4: Describe alternative development methods and the tools that augment these methods.

Learning Objective 2: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Bloomcode: Application

Standard 1: AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: See Table 13.2 on page 406