Test Bank Chapter 14 Supervision and Performance Evaluation

Chapter 14

1. All of the following can credential social workers except _____.

a. Licensing boards in the state(s) in which they practice

b. Academia

c. Peers

d. Professional associations

@ Cognitive domain: Comprehension; Answer location: Importance of Clinical Supervision Question type: MC

2. Professional credentials are awarded by ____________________.

a. Peers

b. State licensing agencies

c. Professional associations

d. Academic institutions

@ Cognitive domain: Comprehension; Answer location: Importance of Clinical Supervision: Question type: MC

3. In the 1890s, ______________________ were used to recruit, train, assign, and direct the case-related activities of volunteers.

a. Friendly visitors

b. Paid agents

c. Sanitary visitors

d. Charitable assessors

@ Cognitive domain: Knowledge; Answer location: The Historical Context of Supervision Question type: MC

4. The first formal course in supervision was developed under the guidance of __________________ in 1911.

a. Ida Cannon

b. Mary Richmond

c. Dorothea Dix

d. Dr. Richard Cabot

@ Cognitive domain: Knowledge; Answer location: The Historical Context of Supervision; Question type: MC

5. _________________________ refers to agency-based functions organized and constructed around administration, education (clinical), and support.

a. Supervision

b. Clinical supervision

c. Consultation

d. Field education

@ Cognitive domain: Comprehension; Answer location: Definitions: Field Education, Supervision, and Consultation; Question type: MC

6. _________ is optional, short term, and requested by the practitioner rather than required by employers or licensure and certification boards.

a. Supervision

b. Clinical supervision

c. Consultation

d. Field education

@ Cognitive domain: Comprehension; Answer location: Definitions: Field Education, Supervision, and Consultation; Question type: MC

7. The intent of ______________________ is to connect the theoretical and conceptual contributions of the classroom with the practical world of the practice setting.

a. Supervision

b. Clinical supervision

c. Consultation

d. Field education

@ Cognitive domain: Comprehension; Answer location: Definitions: Field Education, Supervision, and Consultation; Question type: MC

8. _____________________ is focused on client–clinician dynamics and can be proved directly to staff, purchased privately by supervisees, or subcontracted by supervisees’ employing institutions.

a. Supervision

b. Clinical supervision

c. Consultation

d. Field education

@ Cognitive domain: Comprehension; Answer location: Definitions: Field Education, Supervision, and Consultation; Question type: MC

9. The __________________ is the prescribed aspects of that clinician–client relationship that delineate the work each will do to alleviate clients’ problems.

a. Client/Practitioner contract

b. Client Bill of Rights

c. Insurance bylaws

d. Working alliance

@ Cognitive domain: Comprehension; Answer location: Psychotherapy Approaches; Question type: MC

10. The process in which supervisees unconsciously recreate the behaviors of their clients in their own supervisory sessions is called _________.

a. Projection

b. Parallel process

c. Reaction formation

d. Sublimation

@ Cognitive domain: Comprehension; Answer location: Psychotherapy Approaches; Evolution of Medical Social Work Practice: Question type: MC

11. Whitney has just completed her coursework and obtained her Masters of Social Work. She has been hired by a hospital to provide psychosocial social work services to patients on medical units. During her graduate school training, Whitney’s internships were at a community mental health center and a domestic violence shelter. Whitney’s employer will be offering to provide her supervision. According to the integrated developmental model (IDM), Whitney is at which level of development?

a. Level I

b. Level II

c. Level III

d. Level IIII

@ Cognitive domain: Application; Answer location: Developmental Approaches; Question type: MC

12. By level _________________ of the integrated developmental model, the supervisory relationship becomes more collegial.

a. Level I

b. Level II

c. Level III

d. Level IIII

@ Cognitive domain: Application; Answer location: Developmental Approaches; Question type: MC

13. ____________________ is the one-to-one correspondence of processes among different systems.

a. Linear communication

b. Fluid communication

c. Systemness

d. Isomorphism

@ Cognitive domain: Comprehension; Answer location: Psychotherapy Approaches; Question type: MC

14. According to the _____________________ model, supervisors adapt their in-session responses to the specific needs of the supervisee.

a. Discrimination

b. Constructivism

c. Hierarchical complexity

d. Proximal development

@ Cognitive domain: Comprehension; Answer location: Social Role Approaches; Question type: MC

15. Mary Anne works in a hospital. Once a month, she and the other social workers meet to discuss cases and provide constructive feedback to each other. The social workers have agreed to assume responsibility for supervising and evaluating one another’s practice. This is an example of ____________________________.

a. Peer consultation

b. Group supervision

c. Team supervision

d. Peer supervision

@ Cognitive domain: Applied; Comprehension; Answer location: Peer Supervision: Question type: MC

16. Sonya is a social worker who works in a primary care office. Once a week, the staff attends team supervision. Specific, preselected patients who have complex medical issues are presented. Each team member has reviewed the patients’ information and comes to the meeting with ideas about how to address the patients’ needs. The team discusses these ideas, and a plan is put in place to provide care for the patient. This is an example of a ______________________.

a. Interdisciplinary team

b. Intradisciplinary team

c. Multidisciplinary team

d. Transdisciplinary team

@ Cognitive domain: Application; Answer location: Team Supervision; Question type: MC

17. A phase-based process of weekly supervision designed to orient supervisees to the philosophy and policies of the organization and then to help the supervisee develop both professional judgment and required patient care skills is __________________.

a. Peer consultation

b. Time-limited supervision

c. Team supervision

d. Parallel process

@ Cognitive domain: Comprehension; Answer location: Individual Supervision; Question type: MC

18. ___________________ did not grow up in digital language environments and may not have acculturated to them.

a. Digital natives

b. Neophytes

c. Digital immigrants

d. Debians

@ Cognitive domain: Knowledge; Answer location: Use of Technology; Question type: MC

19. A _________________ examines a wide range of competencies, occurs at intervals, and can result in “personnel actions.”

a. Administrative evaluation

b. Practice evaluation

c. Peer evaluation

d. Transdisciplinary evaluation

@ Cognitive domain: Comprehension; Answer location: Performance Evaluations: Question type: MC

20. All of the following are results of performance evaluations except _____.

a. Improved staff contribution to the organization

b. Improved staff productivity after comparison of individual performance against the performance other staff members

c. Reduced staff anxiety resulting from ambiguity as to where they stand with their superiors

d. Improved morale and attitudes of staff

@ Cognitive domain: Analysis; Answer location: Performance Evaluation: Question type: MC

True False:

1. The personalities of both supervisee and supervisor have a distinct influence on supervision and its outcome.

a. True

b. False

@Cognitive domain: Analysis: Answer locations: Importance of Clinical Supervision; Question type: TF

2. The Council on Social Work Education (CSWE) is an organization that accredits schools of social work.

a. True

b. False

@ Cognitive domain: Knowledge; Answer location: Importance of Clinical Supervision; Question type: TF

3. If a social worker passes the requirements for licensure in one state, she can practice social work in any state.

a. True

b. False

@ Cognitive domain: Comprehension; Answer location: Importance of Clinical Supervision; Question type: TF

4. One problem with group supervision is that frequently, the supervisees are afraid of sharing their experiences working with patients with other members of the team, so minimal learning occurs.

a. True

b. False

@ Cognitive domain: Comprehension; Answer location: Group Supervision; Question type: TF

5. Due to the importance of collaboration and the predictions that there will be insufficient healthcare professionals to meet burgeoning service demands, the use of transdisciplinary teams is expected to grow.

a. True

b. False

@ Cognitive domain: Analysis; Answer location: Team Supervision; Question type: TF

6. Peer consultation is only provided in a one-to-one format.

a. True

b. False

@ Cognitive domain: Knowledge; Answer location: Peer Consultation; Question type: TF

7. It is acceptable for a dual relationship to occur between supervisors and staff.

a. True

b. False

@ Cognitive domain: Comprehension Answer location: Ethical Responsibilities Of Supervisors; Question type: TF

8. Psychodynamic theory is the unifying theory that guides supervisors in their work.

a. True

b. False

@ Cognitive domain: Comprehension; Answer location; Theoretical Framework; Question type: TF

Short Answer/Essay 3-5

1. A supervisor has _________________________ and can be found liable for the actions or inactions of their supervisee.

a. Vicarious liability

@ Cognitive domain; Comprehension; Answer location: Importance of Clinical Supervision; Question type: FIB

2. Upon on completion of specified coursework, educational bodies confer ____________________.

Academic credentials

@ Cognitive domain; Comprehension; Answer location; Importance of Clinical Supervision; Question type: FIB

3. In Kadushin, Berger, Gilbert, and de St. Aubin’s (2009) focus group, supervisees indicated that individual supervision was infrequent. As a result, supervisees used a combination of supervisory models. Describe four models utilized by members of the focus group.

a. Seeking secondary on-site supervisors (team leaders, senior workers, or leads)

b. Participating in group or team supervision

c. Engaging in peer supervision

d. Paying for private supervision

e. Relying on peer consultation for clinical and supportive supervisory functions

f. Receiving supervision on a PRN (as-needed) basis

@ Cognitive domain: Analysis; Answer location; Changing Models of Supervision; Question type: ESS

4. List and give examples of the three aspects of the working alliance in supervision that were identified by Bordin.

a. Mutual agreement on goals (e.g., advancing supervisees’ competencies in interviewing or increasing their self-awareness)

b. Mutual understanding of tasks (e.g., supervisors and supervisees participating in direct observation)

c. Bonds (e.g., developing mutual liking, caring, and trust)

@Cognitive domain: Application; Answer locations: Psychotherapy Approaches; Question type: ESS

5. Despite reports by researchers in healthcare and behavioral health on increases in the severity and complexity of client problems, paperwork, and caseloads, the availability of supervisory positions has ______________. Describe the factors contributing to this change?

a. Decreased – In the 1980s, hospital revenues were decreased due to Medicare capitated payments and managed care payment and delivery procedures. Hospital administrators responded to this challenge by merging with competitive institutions, creating multihospital healthcare systems, dividing functions among program teams, and decentralizing departments. Not infrequently, the consequence of these cost-saving measures was the elimination of social work directors, middle mangers, and supervisors.

b. A lack of training in the management and leadership skills needed for successful succession planning as older leaders retire.

@Cognitive domain: Analysis; Answer: Trends In Supervision; Question type: ESS