Test Bank Answers Product Design Chapter 4 - Operations Management Canadian 1e Complete Test Bank by Roberta S. Russell. DOCX document preview.
CHAPTER 4
PRODUCT DESIGN
CHAPTER LEARNING OBJECTIVES
1. Provide an overview of each step of the product design process and describe the three types of concurrent designs. New products and services enhance a company’s image, invigorate employees, and help a firm to grow and prosper. The design process begins with ideas formulated into a product concept. Once a product concept passes a feasibility study, designers develop and test prototype designs based on provided performance specs. For selected prototypes, design and manufacturing specs are taken through a pilot run where the design is finalized and the planning for product launch begins.
Concurrent design involves the simultaneous design of products and processes by design teams. The three types of concurrent design are form, functional, and production design. Form design refers to the physical appearance of a product. Aesthetics such as image, market appeal, and personal identification are also part of form design. Functional design is concerned with how the product performs. Three performance characteristics considered are reliability, maintainability, and usability. Finally, production design is concerned with how the product will be made.
2. Discuss several computer aided systems available for the design of new products and their related production processes. Computer-aided design (CAD) assists in the creation, modification, and analysis of a design. Basically, CAD and its related technologies produce better designs faster. It includes related technologies such as computer-aided engineering (CAE), computer-aided manufacturing (CAM), and collaborative product design (CPD).
3. Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features. Before finalizing a design, a company should follow formal procedures for analyzing possible failures and rigorously assessing the value of every part and component. Three such techniques are failure mode and effects analysis, fault tree analysis, and value analysis. Failure mode and effects analysis (FMEA) is a systematic approach to analyzing the causes and effects of product failures. Fault tree analysis (FTA) is a visual method of analyzing the interrelationship among failures. Value analysis (VA) (also known as value engineering) aims to eliminate unnecessary features and functions in product designs.
4. Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts. Design for environment (DFE) involves many aspects of design, such as designing products from recycled material, reducing hazardous chemicals, using materials or components that can be recycled after use, designing a product so that it is easier to repair than discard, and minimizing unnecessary packaging. It extends across the product lifecycle from raw material sourcing to manufacture to consumer use and end-of-life recycling, re-use, or disposal.
5. Use quality function deployment as a design tool. Quality function deployment (QFD) translates the voice of the customer into technical design requirements. QFD uses a series of matrix diagrams that resemble connected houses. The first matrix, dubbed the house of quality, converts customer requirements into product-design characteristics. The house of quality has six sections: a customer requirements section, a competitive assessment section, a design characteristics section, a relationship matrix, a tradeoff matrix, and a target values section. This tool can be used to improve design.
TRUE-FALSE STATEMENTS
1. Product design has a tremendous impact on the quality of a manufactured good or service.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
2. An effective design process matches product characteristics with customer requirements.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
3. The design process begins with understanding the customer and identifying customer needs.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
4. Comparing a product or process against the best-in-class is known as benchmarking.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
5. Comparing a product or process against the best-in-class is known as reverse engineering.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
6. Dismantling and inspecting a competitor’s product to identify design features that might be used to improve your own product is known as reverse engineering.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
7. Creating preliminary design models that are quickly tested and either discarded or further refined is known as rapid prototyping.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
8. Form design refers to the physical appearance of a product.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
9. A product’s reliability is a function of the reliabilities of its component parts but not a function of how those parts are arranged.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
10. To increase system reliability, redundant parts can be built in to back up a failure.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
11. Products assembled in modules can be easier to repair and maintain.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
12. One quantitative measure of maintainability is mean time to repair (MTTR).
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
13. Modular design is one way to gain the benefits of standardization without losing the advantage of variety and uniqueness.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
14. Establishing multifunctional design teams can help reduce the time-to-market.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
15. Concurrent design may involve simultaneously designing products and their production processes.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
16. Modular design combines standardized building blocks, or modules, to create unique finished products.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
17. The final design consists of detailed drawings and specifications for the new product.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
18. Using a cross-functional team to design new products is known as concurrent design.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
19. Concurrent design is often aided by the use of technology.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
20. One of the factors supporting the increase in new products has been advances in the technology available for designing products.
Difficulty: Medium
Learning Objective: Discuss several computer aided systems available for the design of new products and their related production processes.
Section Reference: 4.2 Technology in Design
21. Product design technology has decreased the time to market for many new products thereby decreasing overall competition in the market.
Difficulty: Medium
Learning Objective: Discuss several computer aided systems available for the design of new products and their related production processes.
Section Reference: 4.2 Technology in Design
22. Product life cycle (PLM) systems maintain design data from product conception to retirement excluding minor design updates.
Difficulty: Medium
Learning Objective: Discuss several computer aided systems available for the design of new products and their related production processes.
Section Reference: 4.2 Technology in Design
23. Computer-aided manufacturing (CAM) has replaced computer-aided design (CAD) in the product design process.
Difficulty: Easy
Learning Objective: Discuss several computer aided systems available for the design of new products and their related production processes.
Section Reference: 4.2 Technology in Design
24. Collaborative product design (CPD) software provides interconnectivity among members of a product’s supply chain.
Difficulty: Medium
Learning Objective: Discuss several computer aided systems available for the design of new products and their related production processes.
Section Reference: 4.2 Technology in Design
25. Computer-aided design (CAD) produces better products but always increases the time to design them.
Difficulty: Easy
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
26. Employing a systematic approach to analyzing the causes and effects of product failures is known as design for manufacture (DFM).
Difficulty: Easy
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
27. Design review involves identifying possible defects and the value added by each part or component.
Difficulty: Easy
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
28. Value analysis is often utilized by a multifunctional product design team as part of design review.
Difficulty: Medium
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
29. Extended producer responsibility (EPR) is a concept that holds companies responsible for their products following the products’ useful lives.
Difficulty: Medium
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
30. Design for the environment (DFE) is an important factor influencing product design for all North American products.
Difficulty: Easy
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
31. Worldwide, extended producer responsibility (EPR) is becoming an important factor influencing product design for personal computers and some household appliances.
Difficulty: Medium
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
32. Reliability is the probability that a given part or product will perform its intended function for a specified length of time under adverse operating conditions.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
33. Design for manufacture (DFM) is the process of designing a product so that it can be produced more easily and economically.
Difficulty: Easy
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
34. Incorporating the voice of the customer into technical product design requirements is known as quality function deployment (QFD).
Difficulty: Easy
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
35. Products designed to withstand variations in operating conditions are said to be robust.
Difficulty: Easy
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
36. The quality loss function measures the cost of designing robust products.
Difficulty: Easy
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
37. Quality Function Deployment (QFD) translates the voice of the customer into technical design requirements.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
38. Tolerances are allowable ranges of customer requirements.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
39. Quality function deployment (QFD) consists of a series of matrix diagrams that define product design changes and the ramifications of implementing those changes.
Difficulty: Hard
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
40. The house of quality, the most popular quality function deployment (QFD) matrix, converts customer requirements into product design specifications.
Difficulty: Hard
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
41. The allowable range of the variation in a part’s design specification is called the signal-to-noise ratio.
Difficulty: Hard
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
MULTIPLE CHOICE QUESTIONS
42. Which of the following is not a characteristic of an effective product design process?
a) matches product characteristics with customer requirements
b) maximizes the revisions necessary to make a design workable
c) ensures that customer requirements are met in the least costly and simplest manner
d) reduces the time required to design a new product or service
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
43. All of the following are characteristics of an effective design process except
a) increasing the design time for new products and services.
b) meeting customer requirements in the least costly manner.
c) matching product or service characteristics with customer requirements.
d) minimizing the number of revisions needed to make the design workable.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
44. The design process begins with
a) a feasibility study.
b) a form design.
c) understanding the customer and identifying customer needs.
d) pilot runs and final tests.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
45. Carefully dismantling and inspecting a competitor’s product to look for design features that can be incorporated into your own product is known as
a) concurrent design.
b) design for manufacturability.
c) benchmarking.
d) reverse engineering.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
46. Creating a preliminary design that can be quickly tested and then either discarded or further refined is referred to as
a) benchmarking.
b) rapid prototyping.
c) concurrent design.
d) perceptual mapping.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
47. The probability that a product will perform its intended function for a specified length of time under normal conditions is called
a) benchmarking.
b) perceptual mapping.
c) maintainability.
d) reliability.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
48. Which of the following is a quantitative measure of reliability?
a) reliability bar
b) maintainability
c) mean time between failures (MTBF)
d) mean time to repair (MTTR)
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
49. All of the following can improve a product’s reliability except
a) simplifying product design.
b) improving individual component reliability.
c) changing the product warranty.
d) adding redundant components.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
50. Simultaneously designing new products and the processes to produce them is known as
a) concurrent design.
b) functional design.
c) modular design.
d) standardization.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
51. Combining standardized building blocks in different ways to create unique finished products is known as
a) rapid prototyping.
b) robust design.
c) modular design.
d) concurrent design.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
52. A company produces a product consisting of two components arranged as follows:
0.93
0.95
If both components must function for the product to function, then the product’s overall reliability is
a) 0.950.
b) 0.940.
c) 0.930.
d) 0.884.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
53. A company produces a product consisting of two components arranged as follows:
0.97
0.90
Both components must function for the product to function. To achieve an overall reliability of at least 0.95 without changing the reliability of the 1st component, the reliability of the 2nd component would need to be
a) at least 0.925.
b) at least 0.95.
c) at least 0.97.
d) at least 0.98.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
54. A company produces a product consisting of two components arranged as follows:
R2
R1
If both components must function for the product to function, then the two components would need individual reliabilities of ___ to achieve an overall reliability of 0.90.
a) R1 = 0.90 and R2 = 0.90
b) R1 = 0.95 and R2 = 0.95
c) R1 = 0.80 and R2 = 0.80
d) R1 = 0.85 and R2 = 0.85
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
55. A product consists of three components arranged as follows:
R1 = 0.95
R2 = 0.90
R3 = 0.95
If all three components must function for the product to function then the product’s overall reliability is approximately
a) 0.812.
b) 0.90.
c) 0.933.
d) 0.95.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
56. The overall reliability of the following system is
0.90
0.95
0.95
0.95
a) greater than 1.00.
b) 0.95.
c) 0.90.
d) 0.898.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
57. For the overall reliability of the following system to be 0.975 or greater, the reliability of the backup component, Rb, must be
Rb =?
0.99
0.99
0.95
a) at least 1.00.
b) at least 0.896.
c) at least 0.736.
d) at least 0.534.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
58. The overall reliability of the following system is
0.85
0.89
0.93
0.94
0.90
a) 0.787.
b) 0.85.
c) 0.89.
d) 0.919.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
59. A product consists of three components arranged as follows:
R1 =
?
R2 = 0.94
R3 = 0.98
If all three components must function for the product to function, and the product’s overall reliability must be at least 0.92, then the reliability of the first component, R1, must be
a) at least 0.999.
b) at least 0.84.
c) at least 0.96.
d) at least 0.972.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
60. If a product fails 10 times in 500 hours of operation, then its mean time between failures (MTBF) is
a) 0.02 hour.
b) 0.10 hour.
c) 20 hours.
d) 50 hours.
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
61. If a piece of equipment has a mean time between failures (MTBF) of 500 hours with a mean time to repair (MTTR) of 10 hours, then its uptime or average availability would be
a) 0.020 or 2.00%.
b) 0.980 or 98.00%.
c) 0.500 or 50.00%.
d) 1.000 or 100.00%.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
62. The system availability for a system with a mean time between failures (MTBF) of 1000 hours and a mean time to repair (MTTR) of 50 hours would be
a) 100.00%.
b) 97.50%.
c) 95.24%.
d) 4.76%.
Difficulty: Hard
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
63. Which of the following will not improve design for manufacture and assembly?
a) minimizing the number of parts and subassemblies
b) using standard parts when possible
c) designing parts for limited, unique uses
d) designing parts for many, varied uses
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
64. Failure mode and effects analysis (FMEA) is
a) a software systems that uses computer graphics to assist in designing products.
b) a systematic approach to analyzing the causes and effects of product failures.
c) a visual method for analyzing the interrelationships among failures.
d) a structured process that translates the voice of the customer into technical design requirements.
Difficulty: Medium
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
65. Fault tree analysis (FTA) is
a) a software systems that uses computer graphics to assist in designing products.
b) a systematic approach to analyzing the causes and effects of product failures.
c) a visual method for analyzing the interrelationships among failures.
d) a structured process that translates the voice of the customer into technical design requirements.
Difficulty: Medium
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
66. Which of the following techniques would most likely be used to systematically analyze product failures?
a) concurrent design
b) quality function deployment
c) failure mode and effects analysis
d) value analysis
Difficulty: Easy
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
67. Functional design includes all the following except
a) reliability.
b) usability.
c) form design.
d) maintainability.
Difficulty: Medium
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
68. The ability to meet present needs without compromising those of future generations is a. concept in product design known as
a) reusability.
b) maintainability.
c) reliability.
d) sustainability.
Difficulty: Medium
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
69. All of the following are principles of green product design except
a) use new materials.
b) use less materials.
c) involve the entire supply chain.
d) change the paradigm of design.
Difficulty: Hard
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
70. Design for the environment includes all the following except
a) design for disposal or reuse.
b) sustainability.
c) extended producer responsibility (EPR).
d) environmentally safe pollutants (ESP).
Difficulty: Medium
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Section Reference: 4.4 Design for the Environment
71. Which of the following is a quantitative measure of maintainability?
a) design for manufacture (DFM)
b) mean time to repair (MTTR)
c) mean time between failures (MTBF)
d) quality function deployment (QFD)
Difficulty: Hard
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
72. Quality function deployment(QFD) is
a) a software systems that uses computer graphics to assist in designing products.
b) a systematic approach to analyzing the causes and effects of product failures.
c) a visual method for analyzing the interrelationships among failures.
d) a structured process that translates the voice of the customer into technical design requirements.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
73. A structured process that translates the voice of the customer into technical design requirements is known as
a) quality function deployment (QFD).
b) failure mode and effects analysis (FMEA).
c) concurrent design.
d) robust product design.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
74. The Taguchi Quality Loss Function implies that a
a) customer’s dissatisfaction increases geometrically as the actual value deviates from the target value.
b) customer’s satisfaction increases geometrically as the actual value deviates from the target value.
c) customer’s dissatisfaction decreases geometrically as the actual value deviates from the target value.
d) customer’s preferences are strongly oriented towards conforming to specifications.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
75. As a part of design for robustness, Taguchi believes that
a) consistent errors can be more easily corrected than random errors.
b) parts within tolerance limits may produce assemblies that are not within limits.
c) consumers have a strong preference for product characteristics near their ideal value.
d) all of the above.
Difficulty: Easy
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
76. When a product is designed to withstand variations in environmental and operating conditions it is known as a
a) robust design.
b) design for change.
c) design for modification.
d) design for tolerance.
Difficulty: Medium
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.5 Quality Function Deployment
SHORT-ANSWER ESSAY QUESTIONS
77. Briefly discuss the characteristics of an effective design process.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
78. What does a feasibility study consist of and how is it related to the design process?
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
79. Briefly discuss three performance characteristics considered during the functional design phase of a product.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
80. What role does simplification play in the design process?
Difficulty: Medium
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
81. List at least four design for manufacture guidelines that promote good design practice.
Difficulty: Easy
Learning Objective: Provide an overview of each step of the product design process and describe the three types of concurrent designs.
Section Reference: 4.1 The Design Process
82. What are some of the questions/inquiries one would ask regarding every material, every part, and every operation in Value Analysis?
Difficulty: Hard
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Section Reference: 4.3 Design Quality Reviews
83. List five ways that design quality can be improved.
Difficulty: Medium
Learning Objective: Use two techniques for analyzing design failures and one technique for eliminating unnecessary design features.
Learning Objective: Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship and provide examples of programs that support green efforts.
Learning Objective: Use quality function deployment as a design tool.
Section Reference: 4.3 Design Quality Reviews
Section Reference: 4.4 Design for the Environment
Section Reference: 4.5 Quality Function Deployment
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Operations Management Canadian 1e Complete Test Bank
By Roberta S. Russell