Technology Guide 2 Software 9th Edition Verified Test Bank

Package Title: Tech Guide 2, Testbank

Course Title: Rainer, IS 9e

Chapter Number: Tech Guide 2

Question type: Multiple Choice

1) The price of hardware has ________ over time; the price of software has ________ over time.

a) decreased; decreased

b) decreased; increased

c) increased; decreased

d) increased; increased

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

2) The complexity of software has ________ over time; the potential for software bugs has ________.

a) decreased; decreased

b) decreased; increased

c) increased; decreased

d) increased; increased

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

3) The first software applications for computers in business were developed in the early 19___s.

a) 40

b) 50

c) 60

d) 70

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

4) _________ are sequences of instructions for the computer.

a) Bugs

b) Computer programs

c) Documentation writers

d) Programmers

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

5) _________ are potential errors in the computer code.

a) Bugs

b) Computer programs

c) Documentation writers

d) Programmers

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

6) _________ is the process of writing, or coding, programs.

a) Bugging

b) Documentation writing

c) Programming

d) Softwaring

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

7) _________ is the written description of the program’s functions.

a) Bugging

b) Computer programming

c) Documentation

d) A programmer

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

8) About ________ percent of the lines of code written by professional programmers have errors.

a) 10

b) 30

c) 50

d) 60

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

9) Professional programmers make around ________ errors in every 1000 lines of code they write.

a) 10–50

b) 100–150

c) 250–300

d) 400–450

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

10) The ________ is a nonprofit trade association dedicated to promoting a safe and legal digital world, collects, investigates, and acts on software piracy tips.

a) Business Software Alliance

b) Central Intelligence Agency

c) Securities and Exchange Commission

d) Software Group International

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

11) ________ is a nonprofit trade association dedicated to promoting a safe and legal digital world that collects, investigates, and acts on software piracy tips.

a) ICANN

b) PCI

c) SAP

d) The BSA

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

12) Most of the piracy tips the Business Software Alliance receives come from _____.

a) customers

b) employees

c) hackers

d) investors

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

13) Piracy costs software vendors ________ of dollars annually.

a) hundreds

b) millions

c) billions

d) trillions

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

14) The _____ of CIOs are not confident that their companies are in compliance with software licensing agreements. Companies are often fined ____ of dollars for failing to comply.

a) majority; thousands

b) majority; tens of thousands

c) minority; thousands

d) minority; tens of thousands

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

15) The ________ concept refers to a group of computing products that work together.

a) anti-bug

b) open source

c) open systems

d) piracy block

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

16) ________ software is purchased software that has restrictions on its use, copying, and modification.

a) Open

b) Open source

c) Pirated

d) Proprietary

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

17) The developer keeps the source code private with ________ software.

a) open

b) open source

c) pirated

d) proprietary

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

18) Companies that purchase ________ software can use it in their operations but cannot change the source code themselves.

a) open

b) open source

c) pirated

d) proprietary

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

19) ________ software is available at no cost to both developers and users; it ________ distributed with license terms.

a) Open source; is

b) Open source; is not

c) Proprietary; is

d) Proprietary; is not

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

20) ________ developers suggest code changes to ________ developers.

a) Communities of; core

b) Communities of; paid

c) Core; communities of

d) Core; paid

Difficulty: Hard

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

21) ________ is a disadvantage of open-source software.

a) Compatibility

b) Cost

c) Quality

d) Reliability

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

22) ________ is a disadvantage of open-source software.

a) Ease of Use

b) Cost

c) Quality

d) Reliability

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

23) ________ is a disadvantage of open-source software.

a) Training Time

b) Flexibility

c) Quality

d) Reliability

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

24) ________ is an advantage of open-source software.

a) Compatibility

b) Ease of use

c) Flexibility

d) Training time

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

25) ________ is an advantage of open-source software.

a) Compatibility

b) Ease of use

c) Reliability

d) Training time

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

26) ________ is an example of proprietary software.

a) Apache

b) Firefox

c) Linux

d) Microsoft

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

27) ________ is an example of proprietary software.

a) Apple OS

b) MySQL

c) Perl

d) SugarCRM

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

28) ____ is a(n) _____ operating system.

a) Linux; open-source

b) Linux; proprietary

c) Apache; open-source

d) Apache; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

29) ____ is a(n) _____ web server.

a) Linux; open-source

b) Linux; proprietary

c) Apache; open-source

d) Apache; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

30) ____ is a(n) _____ programming language.

a) Firefox; open-source

b) Firefox; proprietary

c) Perl; open-source

d) Perl; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

31) ____ is a(n) _____ web browser.

a) Firefox; open-source

b) Firefox; proprietary

c) Perl; open-source

d) Perl; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

32) ____ is a(n) _____ customer relationship management task manager.

a) MySQL; open-source

b) MySQL; proprietary

c) SugarCRM; open-source

d) SugarCRM; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

33) ____ is _____ database management software.

a) MySQL; open-source

b) MySQL; proprietary

c) SugarCRM; open-source

d) SugarCRM; proprietary

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Technology

34) _________ software is a set of instructions that servers primarily as an intermediary between computer hardware and application programs.

a) Application

b) Programming

c) Systems

d) Universal

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

35) The ________ is the “director” of your computer system’s operations; it is ________ software.

a) GUI; application

b) GUI; systems

c) OS; application

d) OS; systems

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

36) Which of the following is NOT an OS?

a) Apple Mac OS X

b) Microsoft Windows

c) Linux

d) Mozilla Firefox

Difficulty: Medium

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Application

Standard 1 : AACSB || Technology

37) The ________ provides an interface between the user and the hardware.

a) AS

b) ERP

c) NUI

d) OS

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

38) The ________ allows users to directly control the hardware by manipulating visible objects and actions that replace complex commands.

a) AS

b) ERP

c) GUI

d) OS

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

39) A(n) ________ guides the user through computer applications by using cartoon-like characters, graphics, animation, and voice commands.

a) application interface

b) GUI

c) OS

d) social interface

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

40) ________ software is a set of computer instructions that provides specific functionality to a user.

a) Application

b) Programming

c) Operating system

d) Systems

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

41) A(n) ________ is a group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form.

a) GUI

b) open system

c) OS

d) package

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

42) General-purpose, off-the-shelf application programs designed to help individual users increase their productivity are referred to as _____ software.

a) graphic user

b) input

c) personal application

d) speech-recognition

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

43) Speech-recognition software is a(n) ________ technology.

a) GUI

b) input

c) OS

d) output

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

44) _______ software enables users to provide input to systems software and application software through voice commands.

a) Graphic user

b) Output

c) Personal application

d) Speech-recognition

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

45) ________ uses rows and columns to manipulate primarily numerical data.

a) A spreadsheet

b) Data management

c) Desktop publishing

d) Word processing

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

46) ________ allows users to manipulate primarily text with many writing and editing features.

a) A spreadsheet

b) Data management

c) Desktop publishing

d) Word processing

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

47) ________ extends word processing software to allow production of finished, camera-ready documents, which may contain photographs, diagrams, and other images combined with text in different fonts.

a) A spreadsheet

b) Data management

c) Desktop publishing

d) Word processing

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

48) ________ allows users to store, retrieve, and manipulate related data.

a) A spreadsheet

b) Data management

c) Desktop publishing

d) Word processing

Difficulty: Medium

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

49) ________ allows users to create and edit graphically rich information to appear on electronic slides.

a) A spreadsheet

b) Desktop publishing

c) Presentation software

d) Word processing

Difficulty: Medium

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

50) ________ allows users to create, store, and display or print charts, graphs, maps, and drawings.

a) Data management

b) Desktop publishing

c) Graphics

d) Word processing

Difficulty: Medium

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

51) ________ allows users to create and maintain calendars, appointments, to-do lists, and business contacts.

a) Communications

b) Personal finance

c) Personal information management

d) Web authoring

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

52) ________ allows users to maintain checkbooks, track investments, monitor credit cards, and bank and pay bills electronically.

a) Communications

b) Personal finance

c) Personal information management

d) Web authoring

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

53) ________ allows users to design websites and publish them on the web.

a) Communications

b) Personal finance

c) Personal information management

d) Web authoring

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

54) ________ allows users to collaborate with other people over any distance.

a) Communications

b) Personal finance

c) Personal information management

d) Web authoring

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question Type: True/False

55) It is not important to understand the basics of software besides knowing how to use it since you will not have any say in choosing software.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

56) You should understand the basics of software since you may have input concerning the software that you will use.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

57) MIS employees always get to choose the best software since they are the technology experts.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

58) Business people are often responsible for making software decisions (at least locally).

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

59) Software contains the instructions for hardware to work.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

60) Software is less expensive now than in the past due to Moore’s Law.

Difficulty: Medium

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Synthesis

Standard 1 : AACSB || Technology

61) The cost of software has increased due to bugs which are the potential for software to die unexpectedly.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

62) The cost of software has increased due to bugs which are the potential for errors in the computer code.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

63) The cost of software has decreased due to bugs which ensure the code is error-free.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

64) Large applications today may contain millions of lines of computer code that are written by hundreds of people over the course of several years; this means the potential for errors is huge.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

65) Testing and debugging software is inexpensive although it is time consuming.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

66) Testing and debugging software is expensive but it does not take too much time to do.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

67) Testing and debugging software is expensive and time consuming.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

68) Computer hardware is general purpose and can do nothing until it is instructed by software.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

69) Application software serves as an intermediary between hardware and systems software.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

70) One critical step to solving the coding error problem in software is better design and planning at the beginning of the development process.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

71) Piracy is illegal.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

72) Making copies of software is illegal.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Comprehension

Standard 1 : AACSB || Technology

73) If you modify copyrighted software to make it unique for a particular industry, it is legal to sell it to the businesses in that industry.

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

74) To address the piracy problem, new firms have arisen to specialize in tracking software licenses for companies for a fee.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

75) The majority of CIOs know their companies are in compliance with software licensing agreements.

Difficulty: Hard

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Ethics

Standard 2 : AACSB || Technology

76) Companies may be fined 10s of 1000s of dollars for using unlicensed software.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Ethics

Standard 2 : AACSB || Technology

77) Open source software ensures that all computing products in an organization work together.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

78) In an open system, the same OS with compatible software is installed on all computers that interact within an organization.

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

79) The best software is called best of breed.

Difficulty: Medium

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

80) Open source software typically does not have a copyright.

Difficulty: Hard

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Synthesis

Standard 1 : AACSB || Technology

81) Only core developers are allowed to modify open-source software code directly.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

82) Application software is a set of instructions that serves primarily as an intermediary between computer hardware and application programs.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

83) Operating systems are the major type of systems software.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

84) The OS provides an interface between the user and the hardware.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

85) The OS hides the complexity of the hardware from the user.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

86) Users need to know how the hardware actually operates to use the OS effectively.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

87) The GUI allows users to “point and click” to control the hardware.

Difficulty: Medium

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Comprehension, Synthesis

Standard 1 : AACSB || Technology

88) NUIs combine social, haptic, and touch-enabled gesture-control interfaces.

Difficulty: Medium

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

89) A haptic interface provides tactile feedback through the sense of touch by applying forces, vibrations, or motions to the user.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

90) A social interface provides tactile feedback through the sense of touch by applying forces, vibrations, or motions to the user.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

91) Social interfaces tend to be corny (for example, Microsoft’s “Clippy”).

Difficulty: Hard

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

92) If you have an avatar guiding you through computer applications, the avatar is called a social interface.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

93) Motion control gaming consoles are classified as systems software.

Difficulty: Medium

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Application

Standard 1 : AACSB || Technology

94) Application software is a set of computer instructions that provides specific functionality to a user.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

95) Broad, general-purpose software is called application software; narrow, specific-purpose software is called systems software.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

96) Application software must be purchased “off-the-shelf” and cannot be modified.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

97) Microsoft Office is an example of a package.

Difficulty: Medium

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

98) Microsoft Office is an example of a software suite.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

99) General-purpose, off-the-shelf application programs designed to help individual users increase their productivity are referred to as personal application software.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

100) Speech-recognition software enables users to provide input to systems software and application software.

Difficulty: Hard

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

101) When a computer recognizes and interprets human speech one word at a time, it is called discrete speech.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

102) When a computer recognizes and interprets human speech in a conversational stream, it is called sequential speech.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question type: Text Entry

103) ____________ are sequences of instructions for the computer.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

104) The process of writing, or coding, software programs is called ___.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

105) _____ is a written description of a computer program’s functions.

Difficulty: Easy

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

106) The ___________ systems concept refers to a group of computing products that work together.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

107) ___ software is purchased software that has restrictions on its use, copying, and modification.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

108) ___ software is available at no cost to both developers and users.

Difficulty: Easy

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

109) The ___ is the “director” of your computer system’s operations.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

110) The ___ allows users to directly control the hardware by manipulating visible objects and actions that replace complex commands.

Difficulty: Easy

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

111) The GUI allows users to directly control the ___ by manipulating visible objects and actions that replace complex commands.

Difficulty: Medium

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

112) A(n) ___ is a group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

113) ___ is an input technology, rather than strictly an application, that enables users to provide input to systems software and application software.

Difficulty: Easy

Section Reference 1: TG 2.3

Learning Objective 1: Identify the major types of application software.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question type: Essay

114) Has the cost of software increased or decreased? Explain the reasons for this. Describe the software that you consider essential for your daily life.

Difficulty: Medium

Section Reference 1: Introduction

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Technology

Standard 3 : AACSB || Reflective Thinking

Solution: Increased because
Complexity 🡪 more errors
Tons of computer code, written by hundreds of people over several years
Testing and debugging is expensive and time consuming
Personal – ideally, students would discuss their Course Management System (Blackboard, Canvas, etc.), apps on their phones, Word, Excel, etc.

115) What is the difference between open systems, open-source software, and proprietary software? Provide an example of open-source software and proprietary software. Suppose you are the CIO of a large, multinational company; why or why not would you consider using open-source software? Now suppose you are the owner of a small, 5-person, local company; why or why not would you consider using open-source software?

Difficulty: Hard

Section Reference 1: TG 2.1

Learning Objective 1: Discuss the major software issues that confront modern organizations.

Bloomcode: Comprehension, Evaluation

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Technology

Standard 3 : AACSB || Analytic

Solution: Open systems = computing products that work together because similar operating systems are installed on them
Open-source software = software that is available at no cost to developers and users; Linux, Apache, Firefox (the book has many examples on pages 481-482)
Proprietary software = paid-for software; Microsoft or Apple OS

Advantages:
High-quality, reliable, low-cost, flexible software
Errors discovered and resolve quickly
Technical support available

Disadvantages:
Depend on goodwill of volunteers even with a support contract (risky)
No in-house technical experts will have to purchase maintenance-support contracts from a third-party (this may make it difficult for small companies)
Ease of use, training, and compatibility with existing systems are problems

116) List the functions systems software performs. What OS do you use and why? What would be the cost to you to switch to another OS? If your company used a particular OS, would you want to use that same one for your personal computer (why or why not)? Suppose you are a manager: how would you handle an employee who refuses to use a different OS than what that person uses at home?

Difficulty: Hard

Section Reference 1: TG 2.2

Learning Objective 1: Describe the general functions of the operating system.

Bloomcode: Application, Evaluation

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution:

OS options = Microsoft Windows, Apple Mac OS X, Linux, Google Chrome (most will probably list the first two)
Switching and work = these questions are meant to capture whether or not students are comfortable switching between Microsoft and Apple – some may be comfortable switching and others may not – this is a resistance issue and dealing with people who are uncomfortable with new/different technology

117) What is the difference between application software and systems software? How are the two related to each other, hardware, and the user? Describe an example of application software that you use every day. Describe and example of systems software that you use every day.

Difficulty: Medium

Section Reference 1: TG 2.2

Section Reference 2: TG 2.3

Learning Objective 1: Describe the general functions of the operating system.

Learning Objective 2: Identify the major types of application software.

Bloomcode: Comprehension, Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution:

Systems = intermediary between hardware and application software
Application = day-to-day operation for the user; what the user “uses” to do whatever he/she needs to do