Test Bank

Chapter 4: Self-Management: Attitude, Values, Ethics, and Trust

Multiple Choice

1. _______________ is a detriment to professional growth, one avoids challenges, and has a fear of failure.

a. Leadership development

b. Growth mindset

c. Goal setting

d. Fixed mindset

Learning Objective: 4-1

Cognitive Domain: Knowledge

Answer Location: Diagnosis: What is Your Mindset
Question Type: MC

2. _______________ is accepting of new challenges, learning new skills, and is persistent in goal achievement.

a. Leadership development

b. Growth mindset

c. Goal setting

d. Fixed mindset

Learning Objective: 4-1

Cognitive Domain: Knowledge

Answer Location: Diagnosis: What is Your Mindset
Question Type: MC

3. The better you know yourself, the more ____________ you will be in the decisions you make and the more ___________ your decisions will be.

a. unsure, irresponsible

b. stubborn, determined

c. confident, consistent

d. laid back, valuable

Learning Objective: 4-1

Cognitive Domain: Comprehension

Answer Location: Reflection: the Self-Aware Leader
Question Type: MC

4. ________ are formed from experiences that shape you from the years of your youth through young adulthood.

a. Values

b. Core values

c. Goals

d. Strategy

Learning Objective: 4-2

Cognitive Domain: Knowledge

Answer Location: Diagnosis: Acting in Alignment with Values
Question Type: MC

5. ___________ are fundamental to your life, and values, at the highest level.

a. Values

b. Core values

c. Leadership behaviors

d. Strategic goals

Learning Objective: 4-2

Cognitive Domain: Knowledge

Answer Location: Diagnosis: Acting in Alignment with Values
Question Type: MC

6. Leaders and organizations must also support and communicate shared values in very visible ways in the organization such as  _________, ___________, and __________.

a. brochures, the website, and T-shirts

b. goals, strategic plans, and the mission

c. recruitment, orientation, and training

d. speeches, pizza parties, and office break room walls

Learning Objective: 4-3

Cognitive Domain: Comprehension

Answer Location: Prescription: Leadership and Organizational Values
Question Type: MC

7. ___________ is a study of the underlying beliefs, assumptions, principles, and values that support a moral way of life.

a. Core value

b. Clarifying statement

c. Shared value

d. ethics

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Ethics
Question Type: MC

8. Conflict of interest, dishonesty, and unfairness are examples of _______________.

a. unethical behavior

b. fixed mindset

c. negative attitude

d. poor employee performance

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

9. ______ is when people choose to create the greatest good for themselves.

a. Utilitarianism

b. Altruism

c. Dentological theory

d. Ethical egoism

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

10. ________ is when people make choices that bring the greatest good to the greatest number.

a. Utilitarianism

b. Altruism

c. Dentological theory

d. Ethical egoism

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

11. _______ is when choices should be made to bring the greatest good to others and such selflessness is a moral obligation.

a. Utilitarianism

b. Altruism

c. Dentological theory

d. Ethical Egoism

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

12. _______ is when choices rest with making the right decision – one that is good and morally correct.

a. Utilitarianism

b. Altruism

c. Dentological theory

d. Ethical Egoism

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

13. Types of _______ leadership can be described as evil, corrupt, callous, and incompetent.

a. political

b. corporate

c. typical

d. bad

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: MC

14. Leadership is built around relationships and _______ is the foundation of every relationship.

a. influence

b. trust

c. hope

d. love

Learning Objective: 4-5

Cognitive Domain: Knowledge

Answer Location: Trust
Question Type: MC

15. The three dimensions of workplace trust are __________, ___________, and _______________.

a. aptitude, achievement, attitude

b. ethical, executive, exemplary

c. capability, character, communication

d. determination, decision making, development

Learning Objective:

Cognitive Domain:

Answer Location:
Question Type: MC

True/False

1. Commiserating with colleagues at the office is a common and acceptable behavior for a proactive employee.

a. True

b. False

Learning Objective: 4-1

Cognitive Domain: Comprehension

Answer Location: Reflection: React to Negative
Question Type: TF

2. Personal values are the internal rudder by which you steer your life.

a. True

b. False

Learning Objective: 4-2

Cognitive Domain: Knowledge

Answer Location: Values
Question Type: TF

3. Organizational values are part of the culture of an organization.

a. True

b. False

Learning Objective: 4-3

Cognitive Domain: Knowledge

Answer Location: Prescription: Leadership and Organizational Values
Question Type: TF

4. Engaging just a few members of the organization’s top team is sufficient to the process of discovering the organization’s core values.

a. True

b. False

Learning Objective: 4-3

Cognitive Domain: Knowledge

Answer Location: Prescription: Leadership and Organizational Values
Question Type: TF

5. Lack of shared organizational values encourages employees to disengage from teams to follow their own agendas.

a. True

b. False

Learning Objective: 4-3

Cognitive Domain: Comprehension.

Answer Location: Prescription: Leadership and Organization Values
Question Type: TF

6. Ethical theories focus on consequences, results, and outcomes.

a. True

b. False

Learning Objective: 4-4

Cognitive Domain: Knowledge

Answer Location: Diagnosis: Defining Ethical and Unethical Behavior
Question Type: TF

7. A person’s level of cognitive moral development has only a minor influence on his/her ability to make ethical decisions.

a. True

b. False

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Defining Ethical and Unethical Behaviors
Question Type: TF

Short Answer

Type: S

1. List your five core values identified in the process described in your text. Now write five (one for each core value) clarifying statements that show in a visible way how you live these values every day.

a. Student will write their five core values. Then student will write a clarifying sentence for each core value that shows how the value is visible in their life frequently.

Learning Objective: 4-2

Cognitive Domain: Application

Answer Location: Diagnosis: Acting in Accordance with Values
Question Type: SA

Type: S

2. Other people judge leaders on their behaviors while judging themselves on their intent.

a. Student’s explanation must include that we judge others harshly and give ourselves the benefit of the doubt.

Learning Objective: 4-4

Cognitive Domain: Comprehension

Answer Location: Reflection: The Judgements We Make
Question Type: SA

Type: S

3. Define and give personal examples of six of the thirteen basic trust-building behaviors.

a. Talk Straight, Demonstrate Respect, Create Transparency, Right Wrongs, Show Loyalty, Deliver Results, Get Better, Confront Reality, Clarify Expectations, Practice Accountability, Listen First, Keep Commitments, Extend Trust.

Learning Objective: 4-5

Cognitive Domain: Comprehension

Answer Location: Diagnosis: Trust Building
Question Type: SA

Essay

Type: E

1. Compare how you react to stress and skills you use to return to a positive attitude vs the points your text shared to do the same.

a. Question asks student to share current behaviors they use in stressful situations as compared to the text’s recommended ways to remain or return to a positive attitude.

Learning Objective: 4-1

Cognitive Domain: Application

Answer Location: Reflection: Reacting to the Negative
Question Type: ESS

Type: E

2. Achieving a growth mindset is about conquering fear, accepting feedback, and sticking to a long-term plan for change. Which of these is most difficult for you and why?

a. Question refers to the five steps for achieving a growth mindset, but asks the student to compare his/her current behaviors to one of the behavior sets in the five steps to determine their level of success.

Learning Objective: 4-1

Cognitive Domain: Application

Answer Location: Prescription: Retooling for a Growth Mindset
Question Type: ESS

Type: E

3. Ethical organizations have responsibilities to society. They are economic, legal, ethical, and philanthropic. Describe what is meant by each type and give details of a real example in your community.

a. Student should describe:

economic – produce programs and services society wants

legal – obey local, state, and federal laws

ethical – make choices expected, but not codified by law

philanthropic – give back to society: time, expertise, money

Then give four real examples, one in each category

Learning Objective: 4-4

Cognitive Domain: Analysis

Answer Location: Prescription: Establishing a Culture of Ethics
Question Type: ESS