Rainer 5th Canadian Edition Verified Test Bank

Package Title: Tech Guide 3, Testbank

Course Title: Rainer, IS 5e

Chapter Number: Tech Guide 3

Question type: Multiple Choice

1) Which of the following is the correct order of the evolution of the modern IT infrastructure?

a) Stand-alone mainframes, mainframe and dumb terminals, LANs, standalone PCs, cloud and mobile computing, enterprise computing

b) Stand-alone mainframes, mainframe and dumb terminals, LANs, standalone PCs, enterprise computing, cloud and mobile computing

c) Stand-alone mainframes, mainframe and dumb terminals, standalone PCs, LANs, cloud and mobile computing, enterprise computing

d) Stand-alone mainframes, mainframe and dumb terminals, standalone PCs, LANs, enterprise computing, cloud and mobile computing

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

2) When IT was first introduced into the business environment, organizations initially used ____________.

a) Cloud computing

b) LANs

c) stand-alone mainframes

d) stand-alone PCs

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

3) ________ is the most recent evolution of the modern IT infrastructure.

a) Cloud computing

b) LANs

c) Stand-alone mainframes

d) Stand-alone PCs

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

4) ________ was/were first introduced in the late 1970s and early 1980s.

a) Cloud computing

b) LANs

c) Stand-alone mainframes

d) Stand-alone PCs

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

5) ________ allows organizations to connect employee computers and servers onto one network.

a) Cloud computing

b) LANs

c) Stand-alone mainframes

d) Stand-alone PCs

Difficulty: Medium

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Comprehension, Synthesis

Standard 1 : AACSB || Technology

6) Remote job entry was enabled by converting from _______.

a) enterprise computing to cloud computing

b) mainframe and dumb terminals to LANs

c) stand-alone mainframes to mainframe and dumb terminals

d) stand-alone PCs to enterprise computing

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

7) ________ was/were NOT initially supported by firms’ IT departments.

a) Enterprise computing

b) LANs

c) Stand-alone mainframes

d) Stand-alone PCs

Difficulty: Hard

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

8) Stand-alone PCs were first introduced in the ________.

a) 1930s

b) 1950s

c) 1970s

d) 1990s

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

9) Enterprise computing was first introduced in the ________.

a) 1970s

b) 1980s

c) 1990s

d) 2000s

Difficulty: Medium

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

10) Which of the following cloud computing characteristics gives customers elasticity and flexibility because it allows customers to access needed computing resources automatically?

a) Encompasses the characteristics of grid computing

b) Providing on-demand self-service

c) Scalability

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

11) Which of the following cloud computing characteristics addresses the business need to increase or decrease capacity when necessary (for example, retailers frequently need much more computational capacity on Black Friday)?

a) Providing on-demand self-service

b) Scalability

c) Uses broad network access

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

12) Which of the following cloud computing characteristics allows organizations to share resources?

a) Encompasses the characteristics of grid computing

b) Encompasses the characteristics of utility computing

c) Providing on-demand self-service

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

13) ________ computing pools various hardware and software components to create a single IT environment with shared resources.

a) Chambered

b) Grid

c) Open

d) Utility

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

14) ________ computing makes scalability easy.

a) Chambered

b) Grid

c) Open

d) Proprietary

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

15) Which of the following cloud computing characteristics represents the “pay-as-you-go” concept?

a) Encompasses the characteristics of grid computing

b) Encompasses the characteristics of utility computing

c) Providing on-demand self-service

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

16) ________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges a ________ rate.

a) Grid; fixed

b) Grid; variable

c) Utility; fixed

d) Utility; variable

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

17) ________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges them for its specific usage rather than a flat rate.

a) Chambered

b) Grid

c) Open

d) Utility

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

18) Which of the following cloud computing characteristics represents the organization’s ability to access its computing resources using any device?

a) Encompasses the characteristics of utility computing

b) Scalability

c) Uses broad network access

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

19) Which of the following cloud computing characteristics allows a dynamic assignment of computing resources based on customer demand?

a) Encompasses the characteristics of grid computing

b) Pools computing resources

c) Providing on-demand self-service

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

20) Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes?

a) Encompasses the characteristics of utility computing

b) Providing on-demand self-service

c) Scalability

d) Virtualization

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

21) ________ require massive amounts of electrical power, air conditioning, backup generators, and security.

a) Self-service mainframes

b) Server farms

c) Utility computers

d) Virtualized servers

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

22) ________ clouds are shared, easily accessible, multicustomer IT infrastructures that are available nonexclusively to any entity in the general public)

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

23. ________ cloud vendors provide applications, storage, and other computing resources as services over the internet.

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

24) ________ cloud services may be free or offered on a pay-per-usage model.

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

25) Suppose you store all your important documents and pictures on Google Drive. Google Drive is an example of a ________ cloud.

a) hybrid

b) private

c) public

d) vertical

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Application

Standard 1 : AACSB || Technology

26) ________ clouds are IT infrastructures that can be accessed only by a single entity or by an exclusive group of related entities that share the same purpose and requirements, such as all of the business units within a single organization.

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

27) ________ clouds provide IT activities and applications as a service over an intranet within an enterprise.

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

28) Private clouds provide IT activities and applications as a service over ________.

a) an extranet

b) an intranet

c) the internet

d) the dark web

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

29) Security is greatest when using a ________ cloud.

a) hybrid

b) private

c) public

d) vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

30) Organizations that want to maintain higher security standards for some data but have less-sensitive data that does not require intranet-level protection should use a ________ cloud.

a) hybrid

b) private

c) public

d) vertical

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

31) ________ clouds allow you to build cloud infrastructure and applications more multiple businesses in an industry.

a) Hybrid

b) Private

c) Public

d) Vertical

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

32) The customer manages the most with ________.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

33. The vendor manages the most with ________.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

34) With the ________ model, cloud computing providers offer remotely accessible servers, networks, and storage capacity.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

35) ________ customers are often technology companies with IT expertise because they want computing power but do not want to install or maintain it.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Medium

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

36) ________ users install their operating system and their application software on the cloud computing provider’s computers.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

37) In the ________ model, customers rent servers, operating systems, storage, a database, software development technologies, and network capacity over the internet.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

38) With the ________ delivery model, cloud computing vendors provide software that is specific to their customers’ requirements.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

39) ________ is the most widely used service model.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

40) With the ________ model, customers do not control either the software or the infrastructure.

a) IaaS

b) LaaS

c) PaaS

d) SaaS

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

41) Cloud computing has the following benefit for employees:

a) Cost

b) Reliability

c) Security

d) Ubiquitous

Difficulty: Medium

Section Reference 1: TG 3.5

Learning Objective 1: Identify the key benefits of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

42) Cloud computing has the following benefit for employees:

a) Efficiency

b) Privacy

c) Reliability

d) Security

Difficulty: Easy

Section Reference 1: TG 3.5

Learning Objective 1: Identify the key benefits of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

43) Cloud computing has the following benefit for companies:

a) Cost

b) Privacy

c) Reliability

d) Security

Difficulty: Easy

Section Reference 1: TG 3.5

Learning Objective 1: Identify the key benefits of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

44) Cloud computing costs ________ and is ________ flexible than an on-premise system.

a) less; less

b) less; more

c) more; less

d) more; more

Difficulty: Easy

Section Reference 1: TG 3.5

Learning Objective 1: Identify the key benefits of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

45) ________ are applications delivered over the internet that MIS professionals can select and combine through almost any device.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

46) ________ permit different systems to “talk” with one another without requiring human beings to translate the conversations.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Medium

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

47) ________ can perform a wide variety of tasks from automating business processes to integrating components of an enterprisewide system to streamlining online buying and selling.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Medium

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Application

Standard 1 : AACSB || Technology

48) ________ allow organizations to use the existing internet infrastructure without having to implement any new technologies.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Medium

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

49) ________ allow organizational personnel to access remote or local data without having to understand the complexities of that process.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Medium

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

50) ________ allow organizations to create new applications quickly and easily.

a) LANs

b) RLMs

c) Vertical clouds

d) Web services

Difficulty: Medium

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

51) The collection of web services that are used to build a firm’s IT applications constitutes a(n) ________.

a) ERP

b) IaaS

c) SOA

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

52) ________ is a computer language that makes it easier to exchange data among a variety of applications and to validate and interpret these data.

a) SOAP

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

53. ________ is a page-description language for specifying how text, graphics, video, and sound are placed on a web page document.

a) HTML

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

54) ________ is the next evolution of HTML that allows pages to execute more quickly so that they resemble smartphone apps.

a) HTML2

b) HTML3

c) HTML4

d) HTML5

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

55) ________ is a set of rules that define how messages can be exchange among different network systems and applications.

a) SOAP

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

56) ________ is used to create documents that describes the tasks performed by the various web services.

a) SOAP

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

57) ________ allows MIS professionals to search for needed web services by creating public or private searchable directories of these services.

a) SOAP

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

58) ________ is the registry of descriptions of web services.

a) SOAP

b) UDDI

c) WSDL

d) XML

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question type: True/False

59) LANs were created to increase individual productivity.

Difficulty: Hard

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

60) The computing resources from the evolution of the modern IT infrastructure are cumulative; this means some organizations still use mainframes today.

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

61) Modern organizations do not use mainframes because cloud computing is much more efficient.

Difficulty: Medium

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

62) Cloud computing is the traditional way of purchasing and running your own IT infrastructure.

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

63) On-premise computing can inhibit an organization’s ability to respond quickly and appropriately to today’s rapidly changing business environments.

Difficulty: Medium

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

64) Cloud, grid, and utility computing are all synonyms for the same thing: computing on the internet.

Difficulty: Hard

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

65) Grid computing makes it easy to scale up or down based on processing needs.

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

66) Grid computing provides fault tolerance and redundancy.

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

67) Virtualization provides fault tolerance and redundancy.

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

68) Utility computing works well because companies know they have a flat rate to pay every month.

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

69) Grid computing enables the creation of supercomputers.

Difficulty: Hard

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Synthesis

Standard 1 : AACSB || Technology

70) Server farms are massive data centers with hundreds or thousands of network servers inside them.

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

71) Server farms are often inefficient but ensure an organization can scale up quickly when customer demand increases.

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Evaluation

Standard 1 : AACSB || Technology

72) Vertical clouds are the most secure type of cloud because they ensure every business in an industry only uses one internet-connected server.

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

73) Public clouds are more secure than private clouds.

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

74) The NSA uses a public cloud because it is analyzing public data.

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Application

Standard 1 : AACSB || Technology

75) Google Drive is an example of a public cloud)

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Application

Standard 1 : AACSB || Technology

76) IaaS is the most widely used service model.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

77) Customers only manage applications and data with the SaaS model.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

78) Customers manage more than vendors in the PaaS model.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

79) Customers manage the most with the IaaS service model compared to the PaaS and SaaS service models.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

80) There are more concerns associated with cloud computing than benefits.

Difficulty: Medium

Section Reference 1: TG 3.5

Section Reference 2: TG 3.6

Learning Objective 1: Identify the key benefits of cloud computing.

Learning Objective 2: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

81) It is easy to replace legacy systems with cloud computing services.

Difficulty: Easy

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

82) Dropbox and Amazon are so reliable that companies know they can be trusted with the most time-sensitive data.

Difficulty: Medium

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Application

Standard 1 : AACSB || Technology

83) Cloud computing complicates privacy because sensitive data is in the hands of a third party.

Difficulty: Medium

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Technology

84) One privacy concern associated with cloud computing is jurisdiction.

Difficulty: Hard

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Synthesis

Standard 1 : AACSB || Technology

85) Cloud computing vendors are addressing security issues through the use of least-privilege authorization.

Difficulty: Hard

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Synthesis

Standard 1 : AACSB || Technology

86) Cloud computing makes it easy to catch criminals because everything is in a centralized location that can be easily monitored.

Difficulty: Easy

Section Reference 1: TG 3.6

Learning Objective 1: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

87) One of the major benefits of web services is that they can be reused across an organization in other applications.

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

88) XML and HTML are both markup languages used to create the look and feel of the internet.

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question type: Text Entry

89) ___ is a type of computing that delivers convenient, on-demand, pay-as-you-go access for multiple customers to a shared pool of configurable computing resources that can be rapidly and easily accessed over the internet.

Difficulty: Easy

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

90) ___ computing pools various hardware and software components to create a single IT environment with shared resources.

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

91) ___ uses software-based partitions to create multiple virtual servers on a single physical server.

Difficulty: Easy

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

92) ___ clouds are IT infrastructures that can be accessed only by a single entity or by an exclusive group of related entities that share the same purpose and requirements.

Difficulty: Easy

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

93) With the ___-as-a-service model, cloud computing providers offer remotely accessible servers, networks, and storage capacity.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

94) In the ___-as-a-service model, customers rent servers, Oss, storage, a database, software development technologies, and network capacity over the internet.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

95) With the ___-as-a-service delivery model, cloud computing vendors provide software that is specific to their customers’ requirements.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

96) The ___-as-a-service delivery model is the most widely used service model.

Difficulty: Easy

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

97) ___ are applications delivered over the internet that MIS professionals can select and combine through almost any device, from personal computers to mobile phones.

Difficulty: Easy

Section Reference 1: TG 3.7

Learning Objective 1: Explain the role of web services in building a firm’s IT applications, providing examples.

Bloomcode: Knowledge

Standard 1 : AACSB || Technology

Question type: Essay

98) List and describe the different stages in the evolution of the modern IT infrastructure from earliest to latest. Since this evolution is cumulative, provide an example of how a modern organization could utilize each type of technology.

Difficulty: Medium

Section Reference 1: TG 3.1

Learning Objective 1: Describe the problems that modern information technology departments face.

Bloomcode: Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Stand-alone mainframes – students could argue that organization-wide systems like ERP could run on mainframes; while this is enterprise computing, organizations wouldn’t want just anyone to have access to these critical systems; as such, those systems would be separated from non-IT personnel – access would only be to those areas of the system people need (see the next point)

Mainframe and dumb terminals – as noted above, ERP systems are effectively mainframe and dumb terminals in that people don’t have access to the systems themselves but can update what they need to from their PCs

Stand-alone PCs – this is the current BYOD phenomenon with employees bringing their own phones, tablets, etc.) to work

LANs – all organizations have LANs in that all computers, printers, even phones are linked together (most is wireless)

Enterprise computing – this is ERP, CRM, SCM, etc.

Cloud computing and mobile computing – not every organization utilizes cloud computing (which is effectively outsourcing) but all are using mobile computing (BYOD effectively “forces” companies to deal with smartphones, tablets, etc.)

99) Define grid computing in your own words. Why would an organization like Amazon want to invest in grid computing?

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Grid computing – pooling resources – getting lots of computers/servers to work on a single task

Why use it: sharing resources across locations to “spread the load” and ensure that problems at one location don’t prevent order entry (for example, all the servers in California could shut down because of a widespread power outage…servers in New York could take over); efficiency (the workload of taking orders is spread across many servers), fault tolerance (if one server goes down, another can pick up the load), redundancy (same point…not relying on one server), scalability (can easily add more servers during the holiday season when more people are ordering)

100) Why would an organization want to use cloud computing? How did Lionsgate benefit from using Amazon Web Services?

Difficulty: Medium

Section Reference 1: TG 3.2

Learning Objective 1: Describe the key characteristics and advantages of cloud computing.

Bloomcode: Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Want to use it:
Easy to set up
Reduces upfront capital expenses and operational costs
Enables businesses to better use their infrastructure and to share it from one project to the next
Eases the difficult tasks of procuring, configuring, and maintaining hardware and software environments
Allows enterprises to get their applications up and running faster with easier manageability and less maintenance
Enables IT to adjust IT resources more rapidly to meet fluctuating and unpredictable business demand

Lionsgate-Amazon Web Services
Reduce costs and saved a lot of money
Increase flexibility
Increase operational efficiency
Reduced time to deploy infrastructure from weeks to days/hours
Shorter testing and development time
Increased the speed of building servers
Improved disaster recovery and systems backup
Increased systems availability
More agile and responsive to changing market
Better security
Fewer resources to manage computing environment

101) Describe the four types of clouds. Suppose you are a large, online retailer, what type of cloud would you want to implement (why)? Suppose you are a small, 5-person retailer, what type of cloud would you want to implement (why)? Explain why your answers are similar or different for these two company sizes.

Difficulty: Medium

Section Reference 1: TG 3.3

Learning Objective 1: Describe each of the four types of clouds.

Bloomcode: Application

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Public = internet-accessible; anything a company is OK with outsourcing – product information

Private = internal (i.e. intranet); customer information, supplier schedules, inventory levels

Hybrid = combination of public (less secure information) and private (more secure information); combining public and private from above at the same time (outsource some stuff, keep other things internal) 🡪 this is probably the ideal for both since some information is inherently more sensitive (customer information) than other information (product information)

Vertical = giving access to other businesses (i.e. extranet); partnerships with suppliers – vendor managed inventory over the internet instead of direct access to systems; this would make a difference based on size since large organizations are more likely to be tightly integrated with more suppliers (or at least need to be for efficiency) than small businesses

102) List and describe the three main cloud computing service models, including what the customer and vendor manages for each one. If you were running your own business and wanted to use these models, how would you determine which one is best for the business?

Difficulty: Medium

Section Reference 1: TG 3.4

Learning Objective 1: Explain the operational model of each of the three types of cloud services.

Bloomcode: Analysis

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution:IaaS = IT expertise; only outsourcing the hardware piece to save fixed costs
PaaS = only want to manage the applications and data (maybe that is a competitive advantage)
SaaS = small company with no IT expertise so need to outsource everything; IT isn’t a competitive advantage

103) What are the benefits of cloud computing? What are the risks and concerns of cloud computing? Do you think the benefits of cloud computing outweigh the risks? Why or why not? Under what circumstances would you be willing to use cloud computing?

Difficulty: Medium

Section Reference 1: TG 3.5

Section Reference 2: TG 3.6

Learning Objective 1: Identify the key benefits of cloud computing.

Learning Objective 2: Discuss the concerns and risks associated with cloud computing.

Bloomcode: Analysis

Standard 1 : AACSB || Communication

Standard 2 : AACSB || Analytic

Standard 3 : AACSB || Technology

Solution: Benefits
Positive impact on employees (productivity)
Saves money
Improves organizational flexibility and competitiveness (scalability)

Concerns
Legacy IT systems (don’t want to change systems – not relevant if a start-up)
Reliability
Privacy
Security
Regulatory and legal environment (FISMA, Sarbanes-Oxley, HIPAA and global issues)
Criminal use of cloud computing