Pomeroy 1st Edition Exam Questions

Test Bank for

Direct Practice Skills for Evidence-Based Social Work

A Strengths-Based Text and Workbook

Elizabeth C. Pomeroy, PhD, LCSW

Renée Bradford Garcia, MSW, LCSW

ISBN: 978-0-8261-3559-9

Copyright © 2018 Springer Publishing Company, LLC

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ISBN: 978-0-8261-3559-9

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Contents

CHAPTER 1   1

CHAPTER 2   3

CHAPTER 3   4

CHAPTER 4   5

CHAPTER 5   6

CHAPTER 6   7

CHAPTER 7   8

CHAPTER 8   9

CHAPTER 9   11

CHAPTER 10   13

TEST QUESTIONS

CHAPTER 1

True or False:

1. The primary goal of direct practice social work is to provide assistance to vulnerable populations within our society.

2. Direct practice social work employs culturally appropriate and ethical interventions that are inclusive, nonjudgmental, and that honor the uniqueness of each individual and her cultural and social background.

3. Practicing in culturally sensitive ways is not necessary to professional social work practice.

4. Regardless of the setting, it is common for social workers to perform a variety of roles within their place of employment.

5. Direct practice social workers interface with environmental systems on which level(s)?

❑ Micro level

❑ Mezzo level

❑ Macro level

6. What are the National Association of Social Workers (NASW) core values that exemplify how professional social workers should conduct their behavior?

❑ Service

❑ Social justice

❑ Disengagement in policy

❑ Dignity and worth of the person

❑ Competence

7. What are some of the roles social workers may play?

❑ Advocate

❑ Broker

❑ Case manager

❑ Counselor

❑ Educator

❑ Friend

❑ Facilitator

❑ Program coordinator

❑ Outreach worker

8. Describe two of the most important qualities that you think a professional social worker should possess.

9. Why is cultural competency important for social workers?

CHAPTER 2

True or False:

1. Social work is a value-based and value-inspired profession.

2. The kind of interventions social workers employ with clients should be informed by the profession’s values.

3. In addition to adherence to the profession’s code of ethics, social workers are also obligated to abide by other helping profession’s code of ethics.

4. Social workers never find themselves in situations where their professional values and obligations are in conflict with agency policies, legal requirements, or the larger community.

5. What are some standards addressing the roles, duties, and interactions social workers have with the clients they serve that direct practice social workers should pay particular attention to?

❑ Commitment to the organization rather than the client

❑ Self-determination

❑ Informed consent

❑ Competence

❑ Conflicts of interest

❑ Privacy and confidentiality

6. What are the NASW Code of Ethics’ benefits?

❑ It provides a guide to social workers in addressing ethical issues.

❑ It provides protection for social workers from incompetence.

❑ It serves as a governing document for the profession to set standards for professional behavior and practice.

❑ It protects social workers from malpractice.

7. “Importance of human relationships” is one of the six core values of the social work profession identified by NASW. Describe the meaning of it in your own words.

8. What are your strategies for resolving ethical dilemmas?

CHAPTER 3

True or False:

1. A subsystem is a set of entities that forms a system within a larger system. For example, a family system can be further grouped according to the member roles (e.g., parents, spouses, or siblings).

2. The core of cognitive therapy is that a person’s feelings can strongly influence their behavior.

3. “Reality of the world is an agreement between individuals, families, communities, and the larger society” is one of the basic tenets of social constructivism.

4. Solution-focused practice aims to discover what the client is doing wrong in the present.

5. According to Bronfenbrenner, what are the subsystems that impact human interaction in ecosystems theory?

❑ Micro system

❑ Mezzo system

❑ Alternative system

❑ Macro system

❑ Chrono system

6. What are types of attachment styles in attachment theory?

❑ Secure attachment

❑ Insecure anxious–ambivalent attachment

❑ Anxious–avoidant attachment

❑ Disorganized attachment

7. Which of the following statements is in conflict with the strengths-based perspective?

❑ Every individual has inherent abilities and resources that can be utilized to increase functioning and cope with life challenges.

❑ Individual strengths are unique to each person.

❑ Some people are better able to capitalize on their strengths in comparison to others.

❑ People possess individual and environmental strengths that can be used to improve their lives.

❑ None of the above.

8. Please provide an example of and describe a closed system as understood by systems theory.

9. How do you understand the person-in-environment perspective?

10. Give some examples of typical behaviors of a child with anxious–avoidant attachment style.

CHAPTER 4

True or False:

1. The engagement process refers to the initial interactions between the social worker and the client.

2. The social worker’s most fundamental goal at this stage is to establish a relationship with the client in which the client feels respected and secure in discussing personal matters.

3. Building rapport begins with the very first interaction and ends at the end of the engagement process.

4. How does a social worker achieve successful engagement with a client?

❑ Developing rapport with the client.

❑ Make sure all paperwork is completed correctly.

❑ Demonstrating empathy.

❑ Clarifying expectations of the helping process.

5. Social workers communicate empathy with their clients via:

❑ Displaying their expertise

❑ Facial expressions

❑ Physical gestures

❑ Tone of voice

❑ Being unemotional in the presence of a client

6. Which of the following are skills associated with empathic communication?

❑ Ensuring that client and worker stay on schedule.

❑ The ability to recognize stated and unstated feelings expressed by clients.

❑ The ability to reflect those feelings back to clients in an accepting and nonjudgmental manner.

❑ The ability to help clients access underlying feelings and motivations.

7. How can a social worker convey genuine interest in the client as a person?

8. How can you communicate empathically when working with involuntary clients?

9. How would you respond, if a client tells you “Nobody understands me”?

CHAPTER 5

True or False:

1. Assessment ends at the close of the first stage of the intervention.

2. Assessment can also be effective as an intervention.

3. The way in which social workers gather information about clients is as important as the facts that are gathered.

4. A strength-based assessment ignores the client’s problems.

5. What are the domains from which the strengths-based assessment approach can draw?

❑ Daily living situation/environment

❑ Financial situation

❑ Education and training

❑ Social and spiritual supports

❑ Health

❑ Leisure/recreation

6. Strengths can be:

❑ Individual

❑ Social

❑ Environmental

7. What are sources of assessment data?

❑ Direct questioning of the client

❑ Social media profile

❑ Observation of the client

❑ Standardized instruments

❑ Secondary sources, such as members of a client’s family, healthcare professionals, and teachers

8. How do you interpret the statement “a diagnosis or label never tells the whole story”?

9. What are some of the benefits of obtaining a clear picture of the client’s Relational Functioning?

10. What are the five stages of change?

CHAPTER 6

True or False:

1. Whether the practitioner possesses the skill level necessary to competently guide the intervention is an important factor to consider when choosing the type of intervention to use with a particular client.

2. Task-centered practice (TCP) approach begins by identifying the target problem and the goal or goals that the client wants to achieve.

3. Social workers should validate client’s irrational thinking in cognitive restructuring.

4. Psychoeducation involves which of the following components?

❑ Delivering information specific to the problems the client is facing.

❑ Teaching and guiding the client in developing skills and coping strategies.

❑ Creating an atmosphere conducive to mutual support and problem solving.

❑ Developing insights into the client’s childhood issues.

5. Which of the following is a type of cognitive distortion?

❑ All or nothing thinking

❑ Overgeneralizing

❑ Emotional reasoning

❑ Logical thinking

6. Which of the following is not congruent with a strengths-based practice tenet?

❑ Practitioners regard clients from a view of possibility and a belief in their capacity to grow.

❑ Resistance and noncompliance in working toward goals may be indicative of strengths that were beneficial to clients in other settings.

❑ Practitioners look for problems rather than possibility.

❑ Even when interventions do not produce the desired results, practitioners maintain a respectful attitude in their communication and interactions with the client.

7. What is the definition of evidence-based practice?

8. What are the skills and knowledge of social workers that are required by effective case management?

9. What are the advantages to delivering services in a group setting?

10. If you are called to help the families who just lost their loved ones in a shooting the night the tragedy happened, what intervention would you choose and what are the steps you would take?

CHAPTER 7

True or False:

1. Whenever possible, evaluation and termination should focus on positive thoughts, feelings, and behaviors and moving forward in life.

2. When choosing targets for evaluation, practitioners do not need to be mindful of environmental influences and barriers that may challenge clients.

3. Social workers do not need to give thoughtful attention to the ways in which termination is carried out as this can only have positive effects on clients.

4. What types of methods can social workers use to measure the outcome of the services provided?

❏ Quantitative

❏ Qualitative

❏ Explorative

❏ Both quantitative and qualitative

5. What are appropriate quantitative measurements social workers can use to evaluate services?

❏ Single-subject design

❏ Frequency counts

❏ Summary of intervention notes

❏ Self-administered scales

6. What are appropriate qualitative measurements social workers can use to evaluate services?

❏ Interviews

❏ Open-ended questions

❏ Informal observations

❏ Frequency of interventions used

7. How can you make termination a positive process for clients? What positive effects can it exert on clients?

8. How should social workers address the emotional reactions we may have when terminating with clients?

9. What can you do to prevent client drop of treatment prematurely?

CHAPTER 8

True or False:

1. Documentation should prominently indicate client strengths.

2. Practitioners should remember that clients do not have the right to view their records and should record information in a manner that consistently upholds the dignity of the client.

3. Documentation can provide both practitioners and clients with opportunities to reflect on their strengths and determine areas for growth.

4. Apart from legal requirements surrounding client records, keeping current, accurate, and sufficient documentation offers advantages to all parties involved.

5. Client records typically consist of which of the following:

❑ Written assessment.

❑ Diagnoses.

❑ Written treatment plan that identifies goals and objectives.

❑ Progress notes that summarize the significant discussions and activities that occurred in sessions, as well as interventions employed.

❑ Evaluation tools used.

❑ Personal opinion of supervisor.

❑ Records of significant communications such as phone conversations.

❑ Accurate balance sheet of services rendered and fees that have been paid.

6. Which of the statements is consistent with the NASW Code of Ethics regarding documentation?

❑ Documents the services provided in an accurate and valid format.

❑ Be done in a timely manner and in sufficient detail to facilitate continuity of care.

❑ Includes all information that is both relevant and irrelevant.

❑ Doesn’t violate client privacy unnecessarily.

7. What should treatment plans include?

❑ Client’s long-term goals.

❑ Client’s short-term goals.

❑ Worker’s feelings regarding client success.

❑ The specific actions that will lead to goal achievement.

❑ How progress will be measured and expected time lines for goal attainment.

8. Please describe a situation where improper documentation can be detrimental to clients. How would you prevent that from happening?

9. What are some benefits for social workers to properly maintain client records?

10. What are progress notes?

CHAPTER 9

True or False:

1. A personal boundary refers to the behavior that is appropriate given the role a person has in the relationship.

2. Social workers are encouraged to have dual relationships with clients.

3. Cultural differences between the worker and client can also create transference reactions.

4. Practitioners who work with children must have a solid understanding of child development and be knowledgeable about the physical, cognitive, and psychological milestones for each stage of maturation.

5. Which are inappropriate boundaries between worker and client?

❑ Worker and client go out for coffee after a session.

❑ Worker tells the client about his personal life and problems.

❑ Worker has outside business relations with the client.

❑ Worker declines the request to be a family member’s social worker.

6. Which of the following are examples of client transference reactions:

❑ A client expresses gratitude toward a worker for the worker’s services.

❑ A client whose father died when he was young idolizes his male social worker and creates opportunities for him to demonstrate care and concern for him.

❑ A client who was emotionally abused by his mother behaves cautiously with his social worker because he expects her to manipulate him.

❑ A client presents only positive information to his social worker out of a reaction to his mother who was very critical of him as a child.

7. Which of the following are examples of countertransference reactions:

❑ The worker develops romantic feelings for a client because he resembles his deceased fiancée.

❑ Out of an unmet need to feel worthy, the worker elevates her importance in the client’s life and engages in behaviors that encourage the client to be dependent on the worker.

❑ The worker consults with her supervisor about the client’s issues.

❑ A worker who is in an unhealthy personal relationship feels angry with a client who chooses to remain in an abusive relationship.

8. What are some advantages to working with clients in their homes?

❑ The effectiveness of home-based services is enhanced because of the ability to easily involve the client’s social support system and because clients can easily adapt newly formed skills to the reality of their personal environment.

❑ Direct involvement in the client’s environment often leads social workers to become neighborhood and community advocates for mezzo and macro changes that will benefit their clients.

❑ Clients are less likely to miss appointments when not constricted to the worker’s schedule or the need to procure transportation.

❑ Workers are at a lower safety risk when visiting clients in their homes.

9. What are some potential negative consequences if workers allow for the boundaries in the helping relationship to become blurred?

10. What are the sources from where social workers can gather information when conducting assessment with children?

CHAPTER 10

True or False:

1. The National Association of Social Workers (NASW) Code of Ethics places a high value on client self-determination, which affirms the right of clients to determine their own goals and make their own decisions.

2. The capacity for self-reflection and self-awareness is the foundation of all quality practice.

3. Practitioners with compassion fatigue always exhibit symptoms that mimic those of their clients.

4. Social workers can allow their personal problems to interfere with their professional judgment and performance.

5. Which of the following can facilitate self-awareness?

❑ Distracting oneself with videos and social media.

❑ Practice.

❑ Supervision.

❑ An openness to learning and the capacity to admit mistakes.

6. Which are examples of personal self-care behaviors?

❑ Attending to the body’s cues to eat, sleep, hydrate, and use the bathroom.

❑ Eating nutritious foods.

❑ Ignoring own back pain.

❑ Spending little time with family and friends.

❑ Participating in a community of positive and supportive people.

❑ Meditating.

❑ Participating in a faith community.

7. Practitioners must maintain an ongoing commitment to which of the following?

❑ Self-awareness.

❑ Self-care practices.

❑ Appropriate use of supervision.

❑ Continuing education.

8. What are some strategies to prevent and resolve compassion fatigue?

9. How do you know when you’re experiencing burnout?

10. What are some of your self-care practices?