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Organization Structure And Design Full Test Bank Chapter 8

Exploring Management, 7e (Schermerhorn)

Chapter 8 Organization Structure and Design

1) Which of the following management functions entails the process of arranging people and resources to work toward a common goal?

A) Controlling

B) Leading

C) Planning

D) Organizing

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizing is one of the management functions.

AACSB: Analytic

2) An organization structure consists of all the following EXCEPT ________.

A) tasks

B) reporting relationships

C) mission

D) communication linkages

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

3) A(n) ________ describes the arrangement of work positions within a team or an organization.

A) informal structure

B) PERT chart

C) organization chart

D) business strategy

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

4) ________ assigns important tasks to individuals and groups.

A) An organization chart

B) The division of labor

C) A shadow organization

D) An informal structure

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

5) Organization charts provide all of the following EXCEPT ________.

A) a clear division of work

B) diagrams of reporting relationships among employees

C) job titles of employees

D) unofficial relationships among employees

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

6) A(n) ________ chart describes a company's formal structure.

A) PERT

B) employee

C) organization

D) Pareto

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

7) Your roommate wants to learn about organization charts. You can tell your roommate that an organization chart can tell you all of the following about an organization EXCEPT its ________.

A) division of work

B) formal structure

C) reporting relationships

D) control mechanisms

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Reflective Thinking

8) The network of unofficial relationships among an organization's members is called the ________ structure.

A) informal

B) planned

C) formal

D) industrial

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizations also have informal structures.

AACSB: Analytic

9) ________ organizations are made up of relationships between organizational members that are unofficial and not specified by the formal structure.

A) Strategic

B) Vertical

C) Shadow

D) Gray

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizations also have informal structures.

AACSB: Analytic

10) Which of the following is NOT a problem associated with informal structures?

A) Create tensions among diverse participants.

B) May work against organizational goals.

C) Breed resistance to change.

D) Distract members from their work.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Informal structures have good points and bad points.

AACSB: Analytic

11) Social ________ analysis identifies the informal structures and their embedded social relationships that are active in an organization.

A) chart

B) graph

C) network

D) work

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Informal structures have good points and bad points.

AACSB: Analytic

12) A ________ structure groups together people with similar skills who perform similar tasks.

A) cross-functional

B) functional

C) horizontal

D) matrix

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Analytic

13) At Ink Pens Manufacturing (IPM), there are departments for marketing, engineering, and manufacturing. Which of the following structures does IPM exemplify?

A) A matrix structure

B) A cross-functional structure

C) An informal structure

D) A functional structure

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Reflective Thinking

14) Big Money Bank has several branches that are headed by branch managers. The loan manager, investments manager, operations manager, and trust manager in each branch report directly to the branch manager. This scenario is an example of a ________ structure.

A) hybrid

B) matrix

C) network

D) functional

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Reflective Thinking

15) Community Bank Inc. currently operates with a functional structure. A lack of communication across functional departments has affected the performance of the employees. This scenario illustrates the concept of ________.

A) matrix structure

B) top-down structure

C) functional chimneys

D) cross-functional team

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Reflective Thinking

16) In a functional structure, a lack of communication between functional departments leads to a lack of ________.

A) coordination between the functional units

B) expertise in solving technical problems

C) a clear career path for employees

D) training within the departments

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Analytic

17) Which of the following structures groups together people working on the same product, in the same geographical region, or with similar customers?

A) A matrix structure

B) A network structure

C) A divisional structure

D) An informal structure

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

18) Which of the following divisional structures brings together people and jobs performed in the same location?

A) Product structures

B) Customer structures

C) Geographical structures

D) Process structures

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

19) Eva-Maria, the vice-president of operations at Choco Candy, Inc. (CCI), plans to create new divisions of CCI in China, India, and Malaysia. In this scenario, Eva-Maria develops a ________ structure for CCI.

A) product

B) geographical

C) team

D) service

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Reflective Thinking

20) Which of the following is NOT a form of divisional structure?

A) Product structure

B) Functional structure

C) Customer structure

D) Geographical structure

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

21) A customer structure groups together people who ________.

A) work on a single product

B) work in the same location

C) serve the same client

D) possess the same qualifications

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

22) An organizational structure that combines functional and divisional approaches to emphasize project or program teams is called a(n) ________ structure.

A) informal

B) operational

C) vertical

D) matrix

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

23) Matrix structures offer all of the following advantages EXCEPT ________.

A) a less expensive organizational structure

B) accountability for projects

C) better communication across functions

D) problem-solving at the team level

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

24) Which of the following is a disadvantage of a matrix structure?

A) The power struggle between two managers produce conflicting demands on employees.

B) Expertise to solve problems is unavailable at the team level.

C) Subunits focus on functional goals rather than on organizational objectives.

D) A lack of communication develops between functional units.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

25) A cross-functional team member in a matrix structure reports to ________ manager(s).

A) 0

B) 1

C) 2

D) 3

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

26) Your manager is considering the implementation of either a matrix structure or a team structure. Based on what you have learned in this class, you can tell her that the major difference between a matrix structure and a team structure is that a team structure ________.

A) has no functional management

B) focuses on project management

C) gives one boss priority over the other

D) uses temporary teams to solve problems

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Team structures make extensive use of permanent and temporary teams.

AACSB: Analytic

27) A ________ team brings together members from different functional departments.

A) divisional

B) cross-functional

C) horizontal

D) vertical

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

28) Who among the following is responsible for a cross-functional team member's performance appraisal in a matrix structure?

A) The functional supervisor

B) The project manager

C) Both the functional supervisor and the team leader

D) The general manager

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

29) ABC and XYZ, two organizations in the same industry, have come together to pursue areas of mutual interest. This scenario exemplifies a(n) ________.

A) unethical venture

B) acquisition

C) corporate takeover

D) strategic alliance

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Network structures extensively use strategic alliances and outsourcing.

AACSB: Reflective Thinking

30) Which of the following is an advantage of a network structure?

A) An easy transition from other types of structures

B) Simplicity of operating the structures

C) Control over each part of the system

D) Lower costs and greater flexibility

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Network structures extensively use strategic alliances and outsourcing.

AACSB: Analytic

31) A ________ organization uses information technologies to operate as a shifting network of alliances.

A) functional

B) matrix

C) virtual

D) divisional

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Technology

32) Which of the following is a requirement for a virtual structure?

A) Functional management

B) Cross-functional teams

C) Information technology

D) Large projects

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Technology

33) ________ is the process of configuring organizations to meet environmental challenges.

A) Centralization

B) Decentralization

C) Organizational design

D) Organizational adjustment

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: What are the trends in organizational design?

AACSB: Analytic

34) Span of control refers to ________.

A) the power a manager has over all employees

B) the number of persons directly reporting to a manager

C) the area in which a manager supervises

D) the number of top level managers a middle manager must report to

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming flatter, using fewer levels of management.

AACSB: Analytic

35) Remote Servicing Inc. (RSI) has a flat organizational structure. In this scenario, managers at RSI would have a ________ span of control.

A) tall

B) flat

C) wide

D) narrow

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming flatter, using fewer levels of management.

AACSB: Reflective Thinking

36) In a ________ organization, the top management has the power to make most of the important decisions.

A) centralized

B) flat

C) decentralized

D) wide

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing decentralization.

AACSB: Analytic

37) Delegation refers to ________.

A) telling employees how to do their work

B) managers promoting their employees

C) the process of entrusting work to others

D) managers favoring certain employees

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

38) A classical management principle says authority should equal responsibility when ________.

A) delegating work to a subordinate

B) centralizing organizational decisions

C) empowering higher-level managers

D) employing strategic alliances

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

39) A manager from LMT Corporation allows her employees to do their jobs as they see fit. This scenario illustrates the concept of ________.

A) span of control

B) centralization

C) empowerment

D) organizational design

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Reflective Thinking

40) To create an empowering environment, a manager should avoid ________.

A) allowing employees to make decisions themselves

B) taking suggestions and ideas from subordinates

C) giving workers a chance to take the initiative in solving problems

D) closely supervising and regulating the work process

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

41) A(n) ________ emphasizes formal authority, rules, order, fairness, and efficiency.

A) organic organization

B) horizontal structure

C) decentralized organization

D) bureaucratic organization

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

42) Which of the following organizational designs is more bureaucratic and has a vertical structure?

A) Organic design

B) Mechanistic design

C) Matrix design

D) Empowered design

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

43) Organizations that are most likely to have centralized management are ________ organizations.

A) empowered

B) organic

C) mechanistic

D) matrix

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

44) ________ designs are adaptive, using a decentralized and horizontal structure.

A) Classical

B) Mechanistic

C) Bureaucracies

D) Organic

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

45) Which of the following statements is true of organizations with a mechanistic design?

A) They are not bureaucratic.

B) They easily adapt to less-predictable situations.

C) They have a horizontal structure.

D) They thrive in stable environments.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

46) Informal structures and interpersonal networks are more likely to be the characteristics of a(n) ________ design.

A) functional

B) vertical

C) organic

D) bureaucratic

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

47) ________ allows a worker to complete a full-time job in less than five days.

A) A flexible working hours policy

B) A compressed workweek

C) Job sharing

D) Telecommuting

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

48) Which of the following alternate work arrangements involves using information technology to work at home or outside the office?

A) Job sharing

B) Telecommuting

C) Compressed workweeks

D) Flexible working hours

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Technology

49) At AZN Media Inc., each job is split between at least two people. This scenario illustrates ________.

A) job enlargement

B) job enrichment

C) job sharing

D) teamwork

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Reflective Thinking

50) Controlling arranges people and resources to work toward a goal.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizing is one of the management functions.

AACSB: Analytic

51) An organization chart describes a company's mission.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

52) The informal structure of an organization is also known as a shadow organization.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizations also have informal structures.

AACSB: Analytic

53) The essence of the functional chimneys problem is that the subunits of an organization compete among themselves.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Analytic

54) The three types of divisional structures are geographical structures, customer structures, and functional structures.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

55) A cross-functional team structure has no functional supervisor.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

56) The key feature of a network structure is a small core staff with outsourced suppliers and contractors.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Network structures extensively use strategic alliances and outsourcing.

AACSB: Analytic

57) A basic principal of management is that, "When delegating, authority should equal responsibility."

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

58) A flexible and adaptive organization is most likely the outcome of an organic design.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

59) A flexible working hours policy allows employees to work whenever they want.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

60) Once goals are set in the planning phase of an organization, ________ puts people and resources in place to carry them out.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizing is one of the management functions.

AACSB: Analytic

61) A(n) ________ is a diagram of positions and reporting relationships within an organization.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

62) ________ identifies the informal structures and their embedded social relationships that are active in an organization.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Informal structures have good points and bad points.

AACSB: Analytic

63) The ________ assigns important tasks to individuals and groups.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organization charts describe the formal structures of organizations.

AACSB: Analytic

64) The shadow organization that operates within a formal organization is known as a(n) ________.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizations also have informal structures.

AACSB: Analytic

65) A significant problem with functional organizations is the lack of communication between the various functional areas. This problem is known as the ________.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Analytic

66) The structural approach that attempts to generate the advantages of both the functional and divisional forms is the ________.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

67) ________ brings together members from different functional departments to work on a common task.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

68) ________ group together people and jobs that serve the same customers or clients.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

69) Network structures use ________ to dramatically reduce the need for full-time staff.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Network structures extensively use strategic alliances and outsourcing.

AACSB: Analytic

70) A team structure uses ________ cross-functional teams to improve lateral relations.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Team structures make extensive use of permanent and temporary teams.

AACSB: Analytic

71) A(n) ________ uses permanent and temporary cross-functional teams to improve lateral relations.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Team structures make extensive use of permanent and temporary teams.

AACSB: Analytic

72) With ________, top management allows lower levels to help make decisions on matters where they are best prepared or informed.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing decentralization.

AACSB: Analytic

73) ________ give employees some choice in daily work hours.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

74) A(n) ________ is a place where telecommuters share office space outside the home.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

75) As a manager of a new marketing branch of a company, you will be supervising 30 employees that have been transferred from other branches of the company. These employees have a preexisting structure of informal relationships because they have worked together in the past. How will you identify and use this structure of informal relationships to effectively manage this new branch?

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Organizing is one of the management functions.

AACSB: Analytic

76) Why are network structures, given their efficiency, not more prevalent? As a manager, would you use a network structure? Give reasons.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Network structures extensively use strategic alliances and outsourcing.

AACSB: Analytic

77) Describe a functional structure and some of its important advantages and disadvantages.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Functional structures group together people using similar skills.

AACSB: Analytic

78) Describe a division structure and the various substructures within it.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

79) What is a matrix structure? What are the two structures from which it is formed? What are the advantages and disadvantages of a matrix structure?

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Matrix structures combine the functional and divisional structures.

AACSB: Analytic

80) How is organizational height related to span of control?

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming flatter, using fewer levels of management.

AACSB: Analytic

81) How is decentralization related to delegation? Explain the three steps to be followed while delegating jobs to others.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

82) Discuss the differences between the mechanistic design and the organic design.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

83) Describe some common alternate work schedules employed by modern organizations. List the advantages of each.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

84) Which of the following is NOT a hoped-for advantage of divisional structures?

A) More flexibility in responding to environmental changes

B) Improved coordination across functional departments

C) Less responsibility for product and service delivery

D) Greater ease in changing size by adding or deleting divisions

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Divisional structures group together people by products, customers, or locations.

AACSB: Analytic

85) Organizations use social network analysis to identify active informal structures.

Learning Objective: 8.1: Explain Organizing as a Managerial Responsibility.

Section Reference: Informal structures have good points and bad points.

AACSB: Analytic

86) Horizontal structures are designed to tap the power of technology, teams, collaboration, and networks.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Things to remember.

AACSB: Analytic

87) A team structure uses permanent and temporary cross-functional teams to improve lateral relations.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Team structures make extensive use of permanent and temporary teams.

AACSB: Analytic

88) Taller organizations have few levels of management and wider spans of control.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming flatter, using fewer levels of management.

AACSB: Analytic

89) With centralization, top managers allow employees to make many decisions.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing decentralization.

AACSB: Analytic

90) A coworking center is a place where telecommuters share office space outside the home.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are using more alternative work schedules.

AACSB: Analytic

91) People use Microsoft Teams and Zoom to create virtual organizations.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Analytic

92) Virtual organizations help make structural boundaries more rigid and visible.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Analytic

93) Given the COVID-19 pandemic, we are more involved in virtual organizations.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Analytic

94) ________ is the process of entrusting work to others.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

95) ________ gives people freedom to do their jobs as they think best.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are increasing delegation and empowerment.

AACSB: Analytic

96) ________ designs are bureaucratic, using a centralized and vertical structure.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

97) Organic designs are adaptive, using a ________ and ________ structure.

Learning Objective: 8.3: Discuss Current Trends in Organizational Design.

Section Reference: Organizations are becoming more horizontal and adaptive.

AACSB: Analytic

98) Network strategies implemented through the use of information technologies create ________.

Learning Objective: 8.2: Identify the Most Common Organization Structures.

Section Reference: Organizations are embracing new virtual architectures.

AACSB: Analytic

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Document Information

Document Type:
DOCX
Chapter Number:
8
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 8 Organization Structure And Design
Author:
John R. Schermerhorn

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