Full Test Bank nan Interpersonal Communication And Self Ch.2

Chapter 2: Interpersonal Communication and Self

Multiple Choice Questions

1) A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is __________.

A) an attitude

B) a belief

C) a value

D) a motive

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

2) Which is most resistant to change?

A) attitudes

B) beliefs

C) values

D) dislikes

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

3) Philosopher William James identified three components of the self: the material, the social, and the spiritual. The material self is based upon __________.

A) all of the tangible things you own

B) that part of you that interacts with others

C) your internal thoughts and introspections about your values and moral standards

D) your needs and desires

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

4) Which of the Big Five Personality Traits does a person exhibit if they are curious, imaginative, creative, adventurous, and inventive?

A) extraversion

B) conscientiousness

C) openness

D) agreeableness

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Moderate

Skill Level: Understand the Concepts

5) This involves the ability to assume the role of both participant and observer of our own actions.

A) agreeableness

B) conscientiousness

C) symbolic self-awareness

D) self-reflexiveness

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Moderate

Skill Level: Understand the Concepts

6) The avoidant attachment style is associated with __________.

A) receiving too much affection from your childhood caregivers

B) developing a strong, trusting, and predictable relationship with your childhood caregivers

C) consistently receiving too little nurturing as a child

D) growing up in a home with someone other than one’s biological parents

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

7) A role that is considered both masculine and feminine is called a(n) __________ role.

A) disparate

B) disjunctive

C) ambivalent

D) androgynous

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

8) The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your __________.

A) self-concept

B) true self

C) reflexive self

D) personality

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

9) The ability to think about your own thoughts, even while you are thinking them, is called __________.

A) self-talk

B) objective self-awareness

C) self-fulfilling prophecy

D) subjective self-awareness

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

10) Although identifying with a group is a significant part of every person’s identity, which individuals tend to benefit the most from group associations?

A) people who exhibit avoidant style characteristics

B) people who are not a part of the dominant culture

C) people who assume task-oriented roles

D) people who are leaders in the dominant culture

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Moderate

Skill Level: Understand the Concepts

11) Which approach suggests that a major factor affecting how people communicate with others is genetic makeup?

A) implicit personality theory

B) communibiological approach

C) socio-communication perspective

D) warranty principle

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

12) We decide whether to incorporate others' comments into our self-concept by evaluating the feedback using three criteria: frequency of the message, __________, and how consistent the message is with our own experiences and other feedback we've received.

A) politeness of the feedback

B) whether we perceive the feedback as credible

C) whether the feedback was solicited

D) specificity of the feedback

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Moderate

Skill Level: Understand the Concepts

13) According to William James, which component of self is reflected through our interactions with others?

A) material self

B) spiritual self

C) social self

D) energetic self

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

14) When we behave in ways that benefit others, it makes us feel better and is called being __________.

A) prosocial

B) charitable

C) conscientious

D) sociable

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Easy

Skill Level: Remember the Facts

15) Your __________ is a description of who you are.

A) self-concept

B) life position

C) self-esteem

D) face

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Easy

Skill Level: Remember the Facts

16) The value we place on ourselves in areas such as our skills, abilities, talents, and appearance is known as our __________.

A) self-awareness

B) self-concept

C) self-worth

D) self-importance

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Easy

Skill Level: Remember the Facts

17) Juell has played the upright bass in a jazz band several years, so she has confidence in her ability to perform well during the concert this weekend. Regarding music performance, Juell has a high level of __________.

A) self-efficacy

B) life position

C) positive face

D) self-reflexiveness

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self Worth

Difficulty Level: Moderate

Skill Level: Apply What You Know

18) Psychologist Eric Berne’s concept to describe people’s overall sense of their own worth and that of others is called __________.

A) social comparison

B) social awareness

C) positive face

D) life position

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Easy

Skill Level: Remember the Facts

19) According to research, who is most susceptible to self-esteem damage after receiving negative feedback?

A) shy people

B) people who have a high need for approval

C) those with a secure attachment style

D) people who are agreeable

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Moderate

Skill Level: Understand the Concepts

20) Jorge is an active member of his high school debate team, but lately he has noticed that his peers are more articulate and score better at tournaments than he does. Feeling that he no longer is valuable, Jorge decides to quit the team. Through which process did Jorge make his decision?

A) facework

B) mindfulness

C) social comparison

D) reflective competition

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Moderate

Skill Level: Apply What You Know

21) Which type of facework do we engage in when we “save face” by working to improve others’ negative perceptions of us?

A) positive facework

B) corrective facework

C) preventative facework

D) aggressive facework

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Easy

Skill Level: Remember the Facts

22) Alan seems to challenge Alanna’s positive face quite often. Alan is engaging in __________.

A) positive face

B) corrective facework

C) face-threatening acts

D) politeness

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Apply What You Know

23) Efforts such as apologizing, denying an event occurred, lying, and using humor to overcome embarrassment are what researchers call attempts to __________.

A) deceive

B) save face

C) project

D) divert

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Understand the Concepts

24) According to politeness theory, which statement would be least face-threatening to a coworker who violates the dress code?

A) "Wow! Jeans aren’t allowed, you know.”

B) "I've noticed that you keep dressing too casually, and our boss has mentioned it, too."

C) "You look pretty unprofessional, but perhaps that's the look you want."

D) "You look casual today. Are you going somewhere after work?"

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Apply What You Know

25) Reilly has accidentally enrolled in a class that starts shortly after his other class, which is on the opposite side of the campus, ends. To save face, Reilly decides to email his professor to apologize in advance for being late to each session. Which type of facework does this best exemplify?

A) positive facework

B) preventative facework

C) corrective facework

D) protective facework

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Apply What You Know

26) Jeremiah just got called in to see the principal. As he walks to the office he wonders, “What have I done wrong? Of course, it may be nothing. Maybe there is just some information she needs.” Jeremiah is engaging in __________.

A) visualization

B) intrapersonal communication

C) letting go of the past

D) communication apprehension

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

27) Margolis, in anticipating his next public speaking assignment, thinks that while he may not be the most skilled speaker, he is intelligent, he knows how to research a topic, and if he spends some time practicing he ought to be able to get at least a “C.” Margolis is most likely engaging in which technique for improving self-esteem?

A) avoiding comparisons

B) reframing

C) self-talk

D) visualization

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

28) Tomas isn’t having much success in meeting women. He asks his friend, Tanya, to help identify what he is doing that might be turning off the women he meets. Since Tanya has known him since they were in kindergarten, she tactfully but honestly tells him what she thinks. Tomas’ reliance on his relationship with Tanya reflects which strategy for improving one’s self-esteem?

A) developing honest relationships

B) letting go of the past

C) visualizing a positive image

D) avoiding comparisons

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

29) The technique of having a trained person listen as you verbalize your fears, hopes, and concerns is called __________.

A) open communication

B) listening therapy

C) intrapersonal communication

D) talk therapy

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Easy

Skill Level: Remember the Facts

30) Victoria must complete a high-level mathematics course before graduating from college. With graduation within reach, Victoria imagines herself receiving a passing grade on the final exam, shaking her professor's hand, and smiling in front of a camera while holding her diploma. Through using __________, Victoria has boosted her confidence about passing the class.

A) self-talk

B) reframing

C) visualization

D) talk therapy

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

31) The process of redefining events and experiences from a different point of view is known as __________.

A) self-reflexivity

B) reframing

C) social learning

D) social support

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Easy

Skill Level: Remember the Facts

32) Elvira felt worthless after losing the chess tournament, so she reached out to her friend Lexi to help, Lexi offered her empathy, concern, and positive words, which immediately put Elvira back in good spirits. Which strategy did Elvira use to repair her self-esteem?

A) letting go of the past

B) reframing

C) intrapersonal communication

D) seeking out support

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

33) People with low self-esteem are likely to be more __________.

A) critical of others

B) open to seeking opportunities to improve themselves

C) comfortable having others observe them when they perform

D) open to admitting to having both strengths and weaknesses

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Understand the Concepts

34) People who have a high sense of self-worth are more likely to be __________.

A) comfortable having others observe them when they perform

B) overly responsive to praise and compliments

C) more sensitive to criticism and negative feedback from others

D) more critical of others

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Understand the Concepts

35) Which dimension of communication social style is described by the tendency to accomplish tasks by making requests, asking for information, and generally looking out for one's own rights and best interests?

A) assertiveness

B) reflexiveness

C) responsiveness

D) consciousness

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Easy

Skill Level: Remember the Facts

36) Lyndi has an algebra class this semester, one that she has dreaded since beginning college. Math has never been an easy subject for her, so when her first test comes around she is convinced that she’ll fail. Sure enough, when her exam is returned she has scored a 56%, which is an F. Lyndi is a victim of her own __________.

A) social decentering

B) looking-glass self

C) communication apprehension

D) self-fulfilling prophecy

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Apply What You Know

37) Your understanding of who you are is your __________.

A) self-disclosure

B) self-worth

C) self-knowledge

D) self-awareness

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Easy

Skill Level: Remember the Facts

38) Joe tells anybody who will listen to him the most intimate details of his personal life. According to the Johari window, he probably has a relatively large __________ area.

A) blind

B) unknown

C) hidden

D) open

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Apply What You Know

39) Which theory suggests that we make sense of the world based on our interpretation of words used by others?

A) symbolic interaction theory

B) communication apprehension theory

C) life position theory

D) politeness theory

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Easy

Skill Level: Remember the Facts

40) Each individual has a dominant communication social style, based on analysis of which two dimensions?

A) openness and closedness

B) assertiveness and responsiveness

C) self-awareness and willingness to self-disclose

D) expression of needs and expression of wants

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Understand the Concepts

Essay

1) Name and define the three attachment styles.

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Easy

Skill Level: Remember the Facts

2) Name and briefly describe the three components of the self that were identified by William James.

Learning Objective: 2.1 Define self-concept and identify the factors that shape the development of your self-concept.

Topic: Self-Concept: Who You Think You Are

Difficulty Level: Moderate

Skill Level: Understand the Concepts

3) Describe the concept of self-worth and explain how social comparison affects it.

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Moderate

Skill Level: Understand the Concepts

4) List and briefly define the four life positions that Eric Berne developed to describe people’s overall sense of their own worth and that of others.

Learning Objective: 2.2 Define self-esteem and compare and contrast self-esteem with self-concept.

Topic: Self-Esteem: Your Self-Worth

Difficulty Level: Moderate

Skill Level: Understand the Concepts

5) Define face and facework, and explain how preventative facework and corrective facework apply to interpersonal communication.

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Understand the Concepts

6) Describe politeness theory and provide three examples of how you might express it through your own interpersonal communication.

Learning Objective: 2.3 Define facework and discuss how you project your face and protect others’ face.

Topic: Facework: Presenting Your Self-Image to Others

Difficulty Level: Moderate

Skill Level: Apply What You Know

7) Anthony is a freshman with an excellent academic background. He has begun to have problems with one class, and is really getting down on himself. Because he spends so much time on his school work, he hasn’t developed many friendships and doesn’t socialize much. Since you like Anthony and would like to help him, suggest strategies to improve his self-esteem.

Learning Objective: 2.4 Identify and describe seven strategies for improving your self-concept.

Topic: How to Improve Your Self-Esteem

Difficulty Level: Moderate

Skill Level: Apply What You Know

8) Identify and briefly describe the three social needs suggested by Will Schutz.

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Moderate

Skill Level: Understand the Concepts

9) Name and define the four windows in the Johari window model, then describe each window in detail by providing distinguishing information and examples.

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Difficult

Skill Level: Apply What You Know

10) Create and describe a scenario in which self-fulfilling prophecy is being demonstrated.

Learning Objective: 2.5 Identify the effects of your self-concept and self-esteem on your relationships with others.

Topic: Self and Interpersonal Relationships

Difficulty Level: Difficult

Skill Level: Apply What You Know