Chapter 05
Planning, Composing, and Revising
True / False Questions
1. | Good writers are more likely to write regularly and use rules flexibly. True False |
2. | The revision process in business writing can involve both changes in single words or changes in large sections of a document. True False |
3. | Pre-writing is a mandatory activity followed by all workplace writers to get ready to write the "real" document. True False |
4. | Shane has been struggling to write his second book, but is experiencing writer's block. According to Robert Boice's suggestions, Shane can overcome this block by not doing any kind of writing until he is completely ready. True False |
5. | Brainstorming, clustering, and freewriting are techniques that help you get ideas before you begin to write. True False |
6. | Karen is a writer for a magazine. Whenever she is unable to come up with an idea for an article, she writes without stopping for ten minutes or so, even if the writing is irrelevant to what she needs. She repeats this process at least three times. In this scenario, Karen is relying on the process of clustering to generate ideas. True False |
7. | Writers' preliminary work of talking to internal and external audiences increases the number of revisions needed before documents are approved. True False |
8. | Good business and administrative writing is a more formal style of writing and is very different from conversation. True False |
9. | Abbreviations are inappropriate in business-related e-mail messages even if they are part of the group's culture. True False |
10. | When writing about things that you have done, said, or seen, "I" should be avoided because it may seem egocentric. Instead, phrases like "this writer" should be used. True False |
11. | "And," "but," and "because" are examples of prepositions. True False |
12. | Stella is writing a business report on the progress of her project. When she finishes writing, she reads her report out loud to a colleague sitting about three feet away. This is a good way for Stella to improve her style. True False |
13. | Denotation is a word's literal or dictionary meaning. True False |
14. | In order to make writing easier to read, it is good to use familiar words or words that are a part of almost everyone's vocabulary. True False |
15. | Though technical jargon should be used as much as possible in business writing, a job application letter is one of the few occasions when technical jargon is undesirable. True False |
16. | In order to change from passive voice to active voice, you must make the agent the new subject. True False |
17. | In order to make a piece of writing more sophisticated and easier to read, it is best to make long sentences stand by themselves instead of combining them. True False |
18. | As you revise, it is more important to read a document from start to finish if you've composed it in several sittings. True False |
19. | Errors, such as sentence fragments and run-on sentences, disturb most educated readers, and these errors should be best avoided. True False |
20. | Spell checkers eliminate the hassle of proofreading a document manually. True False |
Multiple Choice Questions
21. | Keanu Kekoa, a graduate student, needs to write a report titled "Causes of Land Degradation in Elavia." He is currently researching the issue of degradation, choosing examples of highly degraded farmland areas, and analyzing governmental regulations on farming laws. In which of the following activities in the composing process is Keanu most likely engaged?
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22. | Esmeralda has been asked by her project manager to prepare a report on the environment conservation campaign that she has been working on. Esmeralda is currently composing titles for the different sections of her report and is making brief notes about the significant achievements in her campaign. In which of the following activities in the composing process is Esmeralda primarily engaged?
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23. | One of the marketing teams of Amor Inc., a clothing store, has prepared a report on the marketing strategies for its new line of winter clothing. The team is now in the process of mapping the report to the originally stated objectives. In addition, the team has shared the report with the other teams to obtain feedback. In which of the following activities is Amor Inc.'s marketing team primarily engaged?
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24. | Adele, a customer executive at a travel agency, is writing a report titled "Creative Strategies to Increase Client Base." She has gathered the information she needs and has compiled the information in her own words into a different format. She has also shared her report with a colleague and has asked him for suggestions. Now, Adele is ensuring that her report does not have any typographical or formatting errors. On which activity of the composing process is Adele currently focusing?
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25. | Which of the following correctly differentiates between editing and revising?
A. | Editing involves making major content changes in a document; revision involves no content changes. |
B. | Editing focuses on changes in the surface of writing; revision focuses on changes in the meaning. |
C. | Editing measures milestones and objectives of a report; revision assesses the feedback on the report. |
D. | Editing involves analyzing the needs of an audience; revision involves taking the views of an audience. |
E. | Editing includes getting feedback from someone else; revision involves correcting spellings and mechanical errors. |
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26. | Which of the following is a useful guideline to follow in order to manage time efficiently when writing a document?
A. | Spend only 10 percent of your time revising the draft. |
B. | Use 50 percent of your time analyzing the audience. |
C. | Utilize half of your time organizing your writing. |
D. | Spend one-third of your time writing the document. |
E. | Use half of your time editing the final draft of the document. |
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27. | Hannah, a training coordinator, meets with all the trainers in her organization to generate ideas about how to make their training sessions more interactive. She asks the trainers to begin by sharing all their ideas, without thinking about whether the ideas are relevant. She writes these ideas down on a white board. She says that once they have generated as many ideas as they can, she will zero in on the most useful ones. This scenario best illustrates the process of:
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28. | Michelle is writing a report on the strategies she recommends for marketing her company's new line of clothing. In order to generate ideas, Michelle spends ten minutes jotting down all the points she can think of and then stops and picks up points that may work. She continues this process two more times, at the end of which she manages to collect five good ideas to market the new line. Which of the following techniques did Michelle most likely use to generate her ideas?
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29. | Ming, a communications manager at an environmental organization, recently used a certain technique to develop ideas for a campaign. She jotted down the topic name at the center of a sheet of paper and drew a circle around it. She then wrote down all the ideas that came to her mind and circled them too. When this was done, she used colors to highlight and separate groups of related ideas. Which of the following techniques did Ming most likely use to generate her ideas?
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30. | Which of the following is a characteristic of good business writing style?
A. | It is not conversational. |
B. | It avoids the use of first-person pronouns. |
C. | It uses technical and scholarly terms. |
D. | It is impersonal in nature. |
E. | It uses short sentences and paragraphs. |
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31. | Which of the following is true of traditional term paper style writing?
A. | It is highly informal. |
B. | It is generally impersonal. |
C. | It pays particular attention to visual impact. |
D. | It uses short sentences. |
E. | It is extremely friendly. |
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32. | Which of the following correctly differentiates between good business writing style and traditional term paper writing style?
A. | Good business writing style uses no contractions; traditional term paper writing style uses contractions. |
B. | Good business writing style uses no first and second-person pronouns; traditional term paper writing style primarily uses first-person pronouns. |
C. | Good business writing style makes no effort to make a document friendly; traditional term paper writing style focuses on making a document friendly. |
D. | Good business writing style gives importance to the visual impact of a document; traditional term paper writing style does not pay particular attention to visual impact. |
E. | Good business writing style uses long sentences and paragraphs; traditional term paper writing style uses short sentences and paragraphs. |
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33. | Which of the following guidelines should you follow while choosing a level of formality for a business document?
A. | Use a formal style even if the document is for someone you have interacted with. |
B. | Use contractions if the document is for someone you are not familiar with. |
C. | Avoid using abbreviations in e-mails even if they are part of your group's culture. |
D. | Pay particular attention to your style of writing when conveying bad news. |
E. | Use personal pronouns and second-person in reports to make them more efficient. |
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34. | Which of the following best describes the Plain Writing Act?
A. | It requires all federal agencies to use clear prose that can be easily understood by the public. |
B. | It governs the writing, publishing, and usage of printing presses in the country. |
C. | It insists that the language used in legal documents should be written more technically. |
D. | It requires all federal agencies to ensure that content used in any document must acknowledge its source. |
E. | It states that all business writing must be directed toward the welfare of the society. |
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35. | _____ refer to words that indicate relationships, and the examples for these include words such as "with," "in," and "under."
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36. | Which of the following best describes the connotation of a word?
A. | Two or more meanings of similar sounding words |
B. | A word's literal or dictionary meaning |
C. | Emotional associations that convey an attitude |
D. | The repetition of sound in the first syllable of a word |
E. | The repetition of a consonant two times in short succession |
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37. | "Pound" means a unit of weight. This meaning represents the _____ of the word.
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38. | When writing business documents, it is appropriate to use a long word instead of a short word when the long word:
A. | is less familiar than the short word. |
B. | has a very different connotation than the short word. |
C. | is more technical than the short word. |
D. | has several ambiguous denotations or meanings. |
E. | is the only word that expresses your meaning exactly. |
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39. | Which of the following examples best illustrates a sentence from which business jargon has been removed?
A. | Please get back to us with a proposal at your earliest convenience. |
B. | As per your request, we have modified this proposal. |
C. | Please do not hesitate to ask questions about the proposal. |
D. | Please be advised that enclosed within this e-mail is the proposal for the project. |
E. | Here is the proposal for the upcoming project. |
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40. | As you write and revise, which of the following can you do to make your writing easier to read at the sentence level?
A. | Use a consistent sentence structure and length. |
B. | Make your writing wordy so that the same idea can be expressed in many words. |
C. | Use verbs—not nouns—to carry the weight of your sentence. |
D. | Ensure that your document only uses passive voice. |
E. | Use unfamiliar words to draw the attention of readers. |
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41. | A sentence reads "We must review the feedback that is enclosed within this e-mail and act on the suggestions that the customer has offered us." Which of the following correctly rephrases this sentence to make it less wordy and to reduce the business jargon in contains?
A. | We must review the feedback enclosed along with this e-mail and then see whether we can act on the customer's suggestions. |
B. | We must review the enclosed feedback and act on the customer's suggestions. |
C. | We must review the feedback which is enclosed and then act on the suggestions offered by the customer. |
D. | We must review the feedback that has been enclosed and then act on the customer's suggestions. |
E. | As per the feedback enclosed herewith, we must act on the customer's suggestions. |
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42. | Which of the following is true of passive voice in a sentence?
A. | It clearly establishes responsibility. |
B. | It makes sentences shorter. |
C. | It makes writing more interesting. |
D. | It should be used to avoid assigning blame. |
E. | It can only be in the present tense. |
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43. | Which of the following sentences is in passive voice?
A. | The director of marketing voted in favor of the marketing campaign. |
B. | The marketing campaign will run in the month of March. |
C. | The campaign will target 50,000 customers across New York. |
D. | The marketing campaign took a total of five months to develop. |
E. | The old clientele will be targeted by the new media. |
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44. | In which of the following situations should passive voice be used?
A. | If the verb describes something that the grammatical subject is doing |
B. | When the object receiving the action requires emphasis |
C. | When the material has a lot of big words |
D. | When emphasis needs to be laid on the agent receiving the action |
E. | When a person needs to be made accountable for an action |
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45. | Which of the following sentences is in active voice?
A. | The board of directors will make their decision by the end of the week. |
B. | The verdict from the jury was in favor of the defendant. |
C. | The request from the team was approved by the project manager. |
D. | The second method was recommended by the supervisor. |
E. | The program was implemented by the training department. |
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46. | Which of the following is a good way to condense sentences while reviewing them?
A. | By eliminating words that add no meaning to the sentences |
B. | By not combining sentences |
C. | By putting the core of your meaning into the subordinate clause |
D. | By keeping the sentence length and sentence structure consistent |
E. | By keeping the subject and verb of the sentences far apart |
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47. | Which of the following best illustrates a simple sentence?
A. | The new Bradshaw store on Hutchins Road sells recycled products. |
B. | The new Bradshaw store sells clothes, but it is yet to introduce footwear. |
C. | The new Bradshaw store sells a range of items though the old store does not. |
D. | The new Bradshaw is popular even though the customer service is not great. |
E. | I will visit the Bradshaw store today only if my class ends early. |
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48. | Which of the following is an example of a compound sentence?
A. | Phil was awarded employee of the month. |
B. | Jackie is shifting to the new office. |
C. | When the summer holidays are over, the house will be empty. |
D. | Because he has a good credit record with us, we will approve his loan. |
E. | Frankie was in line for a promotion, but he did not get it. |
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49. | Which of the following sentences about global warming does NOT use parallel structure?
A. | Global warming can be tackled by enhancing carbon sinks and usage of cleaner technologies. |
B. | Policies consist of targets for reduced emissions and increased use of renewable energy. |
C. | Global warming will lead to rising sea levels and melting of glaciers in the Himalayas. |
D. | Findings on the issue were gathered by interviewing farmers and researching reports. |
E. | Causes of global warming can be attributed to the growing population and increasing levels of consumption. |
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50. | Which of the following examples is parallel in structure?
A. | To ensure that your document is clean, revise it, edit it, and proofread it. |
B. | There are no typographical errors or wrong grammar in the essay. |
C. | Moira is convinced that her professor is trying to intimidate her and ruining her love for the subject. |
D. | Employees at Flova Inc. receive the benefits of overtime, flextime, and taking personal days. |
E. | Josie interviews junior actors, senior actors, and without-experience actors. |
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51. | A written paragraph is said to have unity when:
A. | the topic sentence is placed at the end of the paragraph. |
B. | there are many typographical errors in the document. |
C. | the paragraph uses plenty of transitional words. |
D. | it discusses only one idea or topic. |
E. | it demonstrates a conversational style. |
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52. | Which of the following sentences uses a transition word?
A. | Sally will drive to Wellington Street tomorrow morning. |
B. | Sally will go to the mall before picking up Ben from the airport. |
C. | Sally needs to go to the mall to buy a birthday gift for Ben. |
D. | Sally needs to prepare casseroles for lunch tomorrow. |
E. | Sally will go to the mall early to avoid the weekend rush. |
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53. | _____ refers to checking if a document is free from typographical errors.
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54. | Which of the following is of particular significance during the editing stage of a document?
B. | Grammatical correctness |
C. | Organization of content |
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55. | The process of _____ refers to making changes in content, organization, and tone that will better satisfy the writer's purposes and the audience.
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56. | Which of the following questions asked by a writer when revising a document reflects an interest in organization and layout?
A. | Is the logic clear and convincing? |
B. | Is the message easy to read? |
C. | Does the message build goodwill? |
D. | Is the message friendly and free from sexist language? |
E. | Are the first and last paragraphs effective? |
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57. | Which of the following questions asked by a writer during the revision process indicates a focus on the style and tone of the message?
A. | Is the logic clear and convincing? |
B. | Is all the information accurate and clear? |
C. | Does the message build goodwill? |
D. | Is the message free from apparently contradictory statements? |
E. | Are the first and last paragraphs effective? |
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58. | Jenny is revising her term paper before submitting it to her professor for grading. She is currently asking herself whether the message uses you-attitude and positive emphasis. She is also focusing on whether her message builds goodwill. On which of the following aspects of her paper is Jenny primarily focusing?
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59. | Albert has just completed a report for his journalism class. While revising it, he realizes that the report contains several instances of sexist language. Albert immediately replaces all instances of sexist language with non-sexist language. He does this because the use of sexist language diminishes the _____.
D. | style and tone of his report |
E. | organization and layout of his report |
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60. | Which of the following guidelines should be followed while editing a document?
A. | The editing process should always be followed by the revision process. |
B. | The editing process should ensure that there is subject-verb and noun-pronoun agreement. |
C. | Acknowledgements should not be made when information is borrowed from outside the organization. |
D. | A spell-check should be performed instead of manual proofreading. |
E. | The editing process must not make changes in language. |
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61. | When you edit a document, you typically need to check for:
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62. | The process of drafting, getting feedback, revising, and getting more feedback is known as _____.
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63. | Which of the following best defines boilerplate?
A. | It refers to sentences and words from old documents that you use in a new document without crediting the original writer. |
B. | It refers to the creation of original content by a writer and the protection of this content through a copyright statement. |
C. | It refers to using the language from a previous document that a writer legitimately adds in a new document. |
D. | It refers to using someone else's work and passing it off as your own. |
E. | It refers to the inaccessibility of a piece of writing because it has strict plagiarism rules. |
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64. | Which of the following is an advantage of using boilerplate while writing business documents?
A. | It helps writers focus on subtle differences in situations and audiences. |
B. | It helps to create documents with compatible styles and tones. |
C. | It helps writers to save time and energy. |
D. | It helps writers use new and fresh language that does not need to be legally approved. |
E. | It helps writers to be creative and create customized documents. |
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65. | Which of the following is true of readability formulas?
A. | They attempt to measure objectively how easy something is to read. |
B. | They take many factors into account and are an efficient guide to good style. |
C. | They do not depend on analyzing word length and sentence length. |
D. | They take into account factors that influence the complexity of ideas. |
E. | They consider the layout and design of a document while analyzing it. |
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Short Answer Questions
66. | How do writers with good writing skills differ from those with poor writing skills in composing documents?
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67. | What activities does the planning process in writing involve?
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68. | Raj Gupta works for a high-end clothing boutique and needs to submit a report to his supervisor on the strategies they can implement to market a new line of eco-friendly clothing. What standard guidelines should he follow that will help him manage his time better while preparing the report?
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69. | What are the key points to keep in mind while choosing a level of formality for a business document?
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70. | "Never have a sentence with more than 20 words, or a paragraph with more than 8 lines." Explain why this statement is considered a half-truth in business writing.
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71. | Describe the two main kinds of jargon and explain how they should be used in business writing.
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72. | Define active voice and passive voice and explain how they differ.
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73. | What are simple, compound, and complex sentences? Explain each type with the help of an example.
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74. | What is a topic sentence? How does it strengthen a piece of writing?
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75. | What should you look for when you are revising a document you have written?
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