Exam Prep Chapter 10 Developing A Global Management Cadre - International Management 10e | Test Bank with Answer Key by Helen Deresky by Helen Deresky. DOCX document preview.
International Management, 10e, (Deresky/Miller)
Chapter 10 Developing a Global Management Cadre
1) In order to maximize a firm's global human resources, IHR managers need to ________.
A) develop effective global management teams
B) develop line supervisors through extensive training programs
C) acquire low-cost resources
D) promote their organizations through word-of-mouth communication
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
2) There are various categories of resources–both people and processes–which IHR managers and others must develop and maintain; in particular it is essential for them to ________.
A) minimize long-term retention and use of international cadre
B) develop culturally homogeneous teams
C) promote the role of women in international management
D) consider host-country labor relations system as essentially anarchic
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
3) Felix Johnson is a senior HR manager in a global conglomerate. He believes that an important factor contributing to international competitiveness is the ability of an organization to maximize its global human resources in the long run. With which of the following is Felix most likely to agree?
A) Outsourcing is the most logical method of achieving economies of scale and maximizing benefits.
B) Extensive training programs are unlikely to help organizations improve the quality of their workers.
C) The promotion of women in international management is unlikely to positively impact an organization's competitiveness in the global business arena.
D) Maximizing long-term retention through career management increases the odds in favor of global competitiveness.
Difficulty: 3: Challenging
Chapter: 10
Skill: Application
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Analytical thinking
4) Neil Grahams is a strategic HR advisor in an American MNC. He believes that in today's globalized economy, both the knowledge and management resources as well as the skilled and unskilled employee resources, central to the success of an organization, are dispersed around the world. According to him, an organization can significantly improve global competitiveness by maximizing its global human resources in the long run. With which of the following is Neil most likely to agree?
A) that maximizing long-term retention adversely affects the ability of an organization to maximize its global human resources in the long run
B) that IHR managers must develop effective global management teams to improve global competitiveness
C) that women have little or no role to play in international management
D) that the use of international cadre through career management is unlikely to improve global competitiveness
Difficulty: 3: Challenging
Chapter: 10
Skill: Application
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Analytical thinking
5) Effective human resource management of a company's global cadre ends with ________.
A) allocation of an overseas assignment to the executive
B) making sure that the foreign assignment and the reintegration process are positive experiences
C) preparing the executive for cultural differences
D) providing foreign-language training to the executive
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Application of knowledge
6) ________ refers to bringing a manager back home after a foreign assignment has been completed.
A) Expatriation
B) Repatriation
C) Expatriate failure
D) Acculturation
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
7) In the context of the study conducted by Lazarova and Caligiuri, which of the following refers to an important factor for successful repatriation?
A) providing foreign-language training
B) career development opportunities
C) preparing the expatriate to adjust in the host country
D) assistance on tax payments
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Analytical thinking
8) In the context of the study conducted by Lazarova and Caligiuri, which of the following refers to an important HRM practice for successful repatriation?
A) continuous communication with the home office
B) financial and tax assistance
C) agreement about position upon repatriation
D) visible signs that the company values international experience
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
9) The management of the reentry phase of the career cycle, if not handled adequately, ________.
A) can lead to culture shock
B) can lead to the negation of the long-term benefits of that executive's international experience
C) is most likely to nullify the monetary benefits associated with the executive's international experience
D) is most likely to decrease general apathy toward overseas assignments
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
10) The psychological process of readapting to one's home culture after working in a host-country culture is called ________.
A) social loafing
B) assimilation effect
C) reverse culture shock
D) expatriate failure
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
11) "The longer a person is away, the more difficult it is to get back into the swing of things." In the context of repatriation, this often leads to ________.
A) reverse culture shock
B) expatriate retention
C) assimilation
D) segregation
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
12) An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n) ________.
A) reverse culture shock
B) expatriate failure
C) cognitive dissonance
D) assimilation effect
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
13) Jade International is a highly diversified global firm with headquarters in New Jersey. It manufactures a variety of products ranging from home security systems to automotive components. Jade's 100,000 employees work at facilities located in more than 60 countries around the world. Jade frequently sends American managers overseas to manage the firm's foreign facilities. The HR department is considering the idea of redesigning Jade's expatriate support services program. Which of the following, if true, best supports Jade's decision to provide assistance to trailing spouses in finding jobs overseas?
A) Jade puts great emphasis on promoting the role of women in global management.
B) The majority of Jade's expatriate managers have long-term international experience.
C) Jade has lost a significant chunk of its global cadre in the recent past owing to its failure to offer feasible options to address the dual-career couple's dilemma.
D) Female managers at Jade have reported discriminatory treatment while on overseas assignments.
Difficulty: 3: Challenging
Chapter: 10
Skill: Critical Thinking
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Reflective thinking
14) Which of the following is a recommendation by Lazarova and Caligiuri for a successful repatriation program?
A) offering support for dealing with family issues on early returns from assignment
B) assigning additional professional responsibilities to the expatriate
C) establishing a special organizational unit for the purposes of career planning and continuing guidance for the expatriate
D) allowing the expatriate to choose alternate career paths
Difficulty: 3: Challenging
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
15) ________ is one of the informal means that firms often use to help the trailing spouse find a position at the same location.
A) Intercompany networking
B) Organizational shuffling
C) Predeparture training
D) Global management
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Application of knowledge
16) As women continue to move up the corporate ladder, the accompanying spouse is often male—estimated at more than ________ percent.
A) 85
B) 5
C) 25
D) 50
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Application of knowledge
17) Which of the following is essential for a firm that carefully manages its expatriates' careers?
A) creating global opportunities for junior managers
B) retaining managers with global experience and skills
C) maintaining close connections with national subsidiaries
D) recruiting fresh college graduates for global management positions
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
18) Which of the following best explains the attrition rate for expatriates?
A) The skills of expatriates are not marketable because of their time spent overseas.
B) Expatriates are usually relegated to junior positions upon returning to their home country.
C) Expatriates feel unappreciated and dissatisfied both during and after the assignment and leave the company.
D) Expatriates receive less compensation overseas than they receive domestically.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
19) Which of the following types of knowledge gained abroad helps in understanding the differences in customer preferences?
A) knowledge about why
B) knowledge about when
C) knowledge about what
D) knowledge about who
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Analytical thinking
20) Which of the following exemplifies knowledge about when?
A) knowledge about the effect of timing
B) knowledge about relationships created over the life of an assignment
C) knowledge about management skills
D) knowledge about differences in customer preferences
Difficulty: 3: Challenging
Chapter: 10
Skill: Application
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Analytical thinking
21) ________ are about learning how to deal with a wide range of people, to adapt to their cultures through compromise, and not to be a dictator.
A) Multiple perspectives
B) Tolerance levels
C) Technical skills
D) Managerial skills
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
22) Lauryn, an American national, was sent to Japan on an assignment. According to her, it was during this time that she learned to understand situations from the viewpoint of local employees and business people. As an expatriate, which of the following skills did Lauryn attain?
A) multiple perspectives
B) ability to work with others
C) tolerance for ambiguity
D) technical skills
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
23) ________ is an acquired skill that refer(s) to making decisions with less information and more uncertainty about the process and the outcome.
A) Technical skills
B) Managerial skills
C) Multiple perspectives
D) Tolerance for ambiguity
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
24) Jeff Richards works for an American MNC. For more than 10 years, Jeff was posted in the company's subsidiary in Ghana. Upon returning to his home country a few months ago, Jeff reported that his international experience had substantially enhanced his skills of making decisions with less information and more uncertainty about the outcome. In this instance, Jeff alludes to which of the following acquired skills?
A) tolerance for ambiguity
B) technical skills
C) managerial skills
D) multiple perspectives
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
25) According to Lazarova and Tarique, which of the following conditions must be met for the successful transfer of knowledge between repatriates and firms?
A) The repatriates must have valuable knowledge to transfer.
B) The repatriates must have low tolerance for ambiguity.
C) The organization must promote the role of women in global management.
D) The organization must successfully resolve the dual-career dilemma.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments; Analytical thinking
26) A repatriated manager says, "Making decisions with less information and more uncertainty about the process and the outcome." Which of the following acquired skills is the manager referring to in this instance?
A) technical skills
B) multiple perspectives
C) managerial skills
D) tolerance for ambiguity
Difficulty: 3: Challenging
Chapter: 10
Skill: Application
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
27) Which of the following statements is FALSE regarding repatriation?
A) Many returning executives learn how to deal with a wide range of people, to adapt to their cultures through compromise, and not be a dictator
B) Many returning executives learn about making decisions with more information and less uncertainty
C) Many returning executives learn to understand situations from the perspective of local employees and business people
D) Many returning executives learn patience and tolerance—realizing that managers abroad are in the minority among local people
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
28) According to Lazarova and Tarique, organizations need to ________ in order to facilitate knowledge transfer.
A) provide mentoring to repatriates
B) resolve the dual-career dilemma
C) have the right tools to capture knowledge
D) encourage low tolerance for ambiguity among repatriates
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
29) ________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.
A) Team management
B) Organizational efficiency
C) Productivity
D) Knowledge transfer
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
30) For sharing resources and managing the transnational transfer of knowledge, it is essential for MNCs to maximize their human assets in the form of ________ teams.
A) virtual management
B) regional management
C) niche management
D) global management
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
31) Which term refers to a group of geographically dispersed co-workers that uses a desktop videoconferencing system to communicate and accomplish tasks for the firm?
A) virtual team
B) telecommuter group
C) permanent transferee
D) short-term international team
Difficulty: 1: Easy
Chapter: 10
Skill: Application
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
32) What is the primary problem associated with virtual teams at international firms?
A) scheduling meetings
B) agreeing on important issues
C) facilitating group communication
D) building trust among team members
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
33) Which of the following is NOT considered a task for a global management team?
A) cultivating trust among members
B) overcoming communication barriers
C) ensuring the team is autonomous from the headquarters
D) aligning goals of individual team members
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Application of knowledge
34) If a global management team needs to be glocal, then ________.
A) it needs to be able to respond to the local market while still be adept at coordinating the parts of the firm
B) it needs to be responsive to the home country market while still being adept at coordinating the parts of the firm
C) it needs to be responsive to the headquarters while still being adept at coordinating the parts of the firm
D) it needs to be responsive to its global customers, while still being adept at coordinating the parts of the firm
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Application of knowledge
35) The term "________" describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.
A) global management team
B) niche management team
C) virtual management team
D) strategic management team
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
36) Which of the following must an international team avoid if it wants to achieve the individual and collective goals of the team members?
A) developing a global perspective
B) providing means to communicate corporate culture
C) causing the global enterprise to disintegrate
D) disseminating the corporate culture
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
37) Which of the following is particularly important in joint ventures for the purposes of strategic planning, implementation, and production?
A) ethnocentric hiring strategy
B) dual-career couples
C) multicultural teams
D) rigid repatriation policies
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
38) The members of ________ interact through computer-mediated communication systems and are linked together across time, space, and organizational boundaries.
A) virtual global teams
B) primary groups
C) local teams
D) cliques
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
39) ________ enable cost effective, rapid knowledge sharing and collaboration, but are fraught with cross-cultural and logistical challenges.
A) Virtual global teams
B) Organizational cliques
C) Local work teams
D) Organizational lobbies
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
40) Which of the following is true with regard to global virtual teams?
A) Advances in communication hinder virtual global teams.
B) Virtual global teams do not offer cost advantages.
C) Cultural misunderstandings are fairly rare occurrences across virtual teams.
D) The members of virtual teams interact through computer-mediated communication systems.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
41) Which of the following refers to a language- and communication-related issue that poses a challenge to many virtual global teams?
A) lack of face-to-face meetings to establish trust or for cross-interaction processes such as brainstorming
B) variable skill levels and willingness to interact through virtual media
C) lack of visibility of nonverbal cues
D) variations in attitudes and expectations toward time
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Written and oral communication
42) Which of the following is NOT an operational challenge for global virtual teams?
A) organizational objectives
B) geographic dispersal
C) culture differences
D) technology
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
43) Successful virtual team managers ________.
A) have the ability to convey goals and resolve conflicts
B) are more likely to use autocratic power
C) are more likely to discourage innovation
D) have limited international experience
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
44) Which of the following is considered essential in light of the increasing proliferation of foreign subsidiaries and joint ventures?
A) nurturing autocratic leadership
B) acquiring resources
C) increasing the power distance
D) developing effective transnational teams
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
45) According to the Joshi study, the most critical conflicts related to transnational teams are between ________.
A) headquarters and subsidiaries
B) expatriates
C) teams having cultural differences, local work norms, and varied time zones
D) subsidiaries
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
46) Which of the following is an advantage of a synergy?
A) minimized cross-cultural exchanges
B) exposure to different viewpoints
C) greater complexity in the workplace
D) varying managerial styles
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
47) According to a study of global teams by Govindarajan and Gupta, which of the following is the most important task in developing a successful global business team?
A) clarifying the objectives of the team
B) aligning the goals of each team member
C) cultivating trust among all team members
D) ensuring that team members have essential skills
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
48) According to a study of global teams by Govindarajan and Gupta, which of the following is critical to the success of global business teams if they want to minimize conflict and encourage cooperation?
A) aligning goals of individual team members
B) obtaining clarity regarding team objectives
C) ensuring that the team possesses necessary knowledge and skills
D) cultivating trust among team members
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
49) Which of the following is a recommendation made by Govindarajan and Gupta for improving global teamwork?
A) rotating and diffusing team leadership
B) conducting all meetings in a single location
C) disassociating rewards from team performance
D) discouraging social networking among managers from different countries
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
50) Which of the following is NOT a recommendation made by Govindarajan and Gupta for improving global teamwork?
A) minimize global exposure for all team members
B) cultivating a culture of trust
C) linking rewards to team performance
D) building social networks among managers from different countries
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
51) A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects. Which of the following is one of those strategies?
A) minimizing trial-and-error processes
B) drawing upon individual tolerance and self-control
C) linking compensation to individual achievement
D) keeping disparate members isolated from the core organizational processes
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
52) A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects. Which of the following is NOT one of those strategies?
A) drawing upon individual tolerance and self-control
B) setting up transnational cultures
C) linking rewards to individual achievement
D) trial-and-error processes coupled with personal relationships
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
53) Adler's major study of women from what country working as expatriate managers in countries around the world showed that they are, for the most part, successful?
A) Russia
B) China
C) Saudi Arabia
D) America
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
54) The reasons for the different opportunities for women among various countries can often be traced to ________.
A) the inadequate education systems of the host countries
B) the cultural expectations of the host countries
C) the predominantly agricultural economies of the host countries
D) the lack of adequate technology in the host countries
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
55) For years, some foreign firms hesitated to send women managers on foreign assignments to countries, such as ________, because the firms assumed the women would not be accepted in the culture that frowned on women working outside the home.
A) Canada
B) England
C) France
D) Japan
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
56) Research on expatriate assignments continues to show that ________.
A) the number of dual-career couples is steadily declining
B) linking rewards to team performance decreases the overall productivity of teams in the long run
C) females are disproportionately underrepresented in expatriate assignments
D) encouraging trial-and-error processes adversely affects cross-cultural collaboration
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
57) Opportunities for indigenous female employees to move up the managerial ladder in a given culture depend on the ________.
A) values and expectations regarding the role of women in that society
B) ability of women to perform in cross-cultural teams in that culture
C) success of male managers in integrating global teams in that culture
D) overall quality of life in that culture
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
58) Which of the following is true with regard to women in international business?
A) Representation by women in senior management is lowest in Russia and the Philippines.
B) Female senior managers in international business are still more the exception than the norm.
C) Usually, firms do not hesitate to send women to countries where traditional gender roles are the norm.
D) In the United States, unemployment rates are higher for women than for men.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
59) ________ refers to a process of negotiations between workers and managers.
A) Picketing
B) Segregating
C) Job security
D) Collective bargaining
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Diverse and multicultural work environments
60) One of the main dimensions of the labor-management relationship that a manager must consider is ________.
A) specific human resource policies in terms of recruitment, training, and compensation
B) the role of mentoring bodies in the relationship
C) advertising and promotional strategies
D) repatriation policies and procedures
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
61) Which of the following is a constraint frequently placed on management by organized labor?
A) restrictions on the repatriation of capital
B) limits on the firm's ability to vary employment levels when necessary
C) rigid requirements for bargaining with global unions
D) restrictions on borrowing from private banks
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
62) Which of the following is the most likely reason for falling union membership in industrialized countries?
A) a decrease in the proportion of white-collar and service workers as proportionate to manufacturing workers
B) technological and organizational changes
C) the declining popularity of unions among the older generations
D) a reduced number of firms offshoring white-collar jobs
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
63) The traditional trade union structures in Western industrialized societies have been in ________, representing all grades of employees in a specific industry.
A) craft unions
B) general unions
C) industrial unions
D) conglomerate unions
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
64) ________ represent members in several industries.
A) Industry unions
B) General unions
C) Craft unions
D) Conglomerate unions
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
65) ________ unions are based on certain occupational skills.
A) General
B) Craft
C) Industry
D) Conglomerate
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
66) Which term refers to the process used to make agreements between management and labor unions?
A) labor management
B) collective bargaining
C) negotiations
D) labor allowances
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
67) Which of the following is one of the forces working toward convergence in labor systems?
A) successful repatriation
B) internal competitive forces
C) decreased open trade
D) political changes
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Reflective thinking
68) ________ occurs as the migration of management and workplace practices around the world reduce workplace disparities from one country to another.
A) Convergence
B) Segregation
C) Diversification
D) Codetermination
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Diverse and multicultural work environments
69) The mission of the International Labor Organization is to ________.
A) develop and nurture global union leaders
B) file lawsuits on behalf of workers
C) promote low-skilled and semiskilled laborers as opposed to highly skilled laborers worldwide.
D) ensure that humane conditions of labor are maintained
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
70) Convergence occurs as ________ is sought, such as for the EC countries, and as competitive pressures in free-trade zones, such as the USMCA countries, eventually bring about demands for some equalization of benefits for workers.
A) segregation
B) harmonization
C) homogenization of the workforce
D) cultural assimilation
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Reflective thinking
71) Which of the following refers to a force that favors global convergence?
A) technological standardization
B) political ideology
C) social systems
D) national labor relations systems and traditions
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Information technology
72) Which of the following is a force that establishes or maintains divergent systems?
A) technological standardization
B) declining role of unions
C) collective bargaining methods
D) global competitiveness
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
73) Which of the following terms refers to the participation of labor in the management of a firm?
A) codetermination
B) parochialism
C) assimilation
D) differentiation
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
74) Which of the following is an EU policy that promotes common job-related benefits and working conditions throughout the EU?
A) fixed alliance
B) social charter
C) statutory law
D) codetermination
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
75) In the globalized economy, the knowledge and management resources required for a firm to succeed are no longer concentrated in a single region.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
76) IHR managers are responsible for minimizing long-term retention and benefits so that the company can develop a top management team with global experience.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
77) For a firm, the ability to develop a globally experienced top management team depends largely on the success of expatriates' assignments.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
78) Reverse culture shock occurs primarily because of the ease of reintegrating into the organization.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
79) For companies to maximize the long-term use of their global cadre, they need to make sure that the foreign assignment and the reintegration process are positive experiences.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
80) Effective human resource management of a company's global cadre ends with the overseas assignment.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Interpersonal relations and teamwork
81) Employees preparing for overseas assignments benefit from training in cultural differences, attitude formation and behavioral influence, factual country knowledge, and language skills.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
82) Effective human resource management of a company's global cadre ends with the successful repatriation of the executive into company headquarters.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
83) According to the study by Lazarova and Caligiuri, career planning sessions are associated with successful repatriation.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
84) Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.
Difficulty: 1: Easy
Chapter: 10
Skill: Critical Thinking
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
85) Feelings of alienation due to the loss of contact with family, friends, and daily life speed up the resocialization process.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
86) To maximize the long-term use of their global cadre, companies need to make sure that a foreign assignment and the reintegration process are positive experiences.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
87) A candidate's spouse and other family members need the desire and ability to cope with unfamiliar environments and cultures.
Difficulty: 1: Easy
Chapter: 10
Skill: Application
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Application of knowledge
88) Typically, firms use highly formal means to help an accompanying spouse find a position at the same location.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Reflective thinking
89) The attrition rate for expatriates is considerably higher than that of inpatriates.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
90) Making decisions with more information and less uncertainty about the process and the outcome is referred as tolerance for ambiguity.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
91) Repatriated managers often experience change and uncertainty as they adjust to returning home after a foreign assignment.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Interpersonal relations and teamwork
92) Learning to communicate more with others and empathize with them implies that an executive has acquired considerable tolerance for ambiguity.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Analytical thinking
93) Knowledge transfer is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments
94) A successful repatriation program starts after the first phase of the assignment has been completed.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments
95) The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement, its environment, and its strategy.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments
96) Research indicates that teleconferencing and videoconferencing is the best way to kick off a virtual team project.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Written and oral communication
97) A global management team describes a collection of managers in or from several countries who rely on group collaboration if each member is to experience optimum success and goal achievement.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Written and oral communication
98) A horizontal networked structure enables the organization to share knowledge across business units and across cultures.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Written and oral communication
99) The ability to develop and lead effective transnational teams is non-essential in light of the increasing use of foreign subsidiaries, joint ventures, and other transnational alliances.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Written and oral communication
100) A vertical networked structure, with people around the world conducting meetings and exchanging information via the Internet, thus enabling the organization to capitalize on 24-hour productivity is called a virtual global team.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
101) In traditional societies, women tend to enjoy a high degree of economic independence.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
102) According to research, host country citizens react negatively towards female executives on foreign assignments because of cultural attitudes about women working outside of the home.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
103) Opportunities for indigenous female employees to move up the managerial ladder in a given culture do not depend on the values and expectations regarding the role of women in that society.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
104) Women enjoy equal access to senior management positions in most Asian countries.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
105) The abundance of expatriates who are female or represent other minority groups does not reflect their lack of desire to take overseas assignments.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
106) The prevailing labor relations system in a country is important to the international manager because it can constrain the strategic choices and operational activities of a firm operating there.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
107) Convergence occurs as the migration of management and workplace practices around the world reduce workplace disparities from one country to another.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
108) Codetermination encourages cooperation between management and labor in running a business.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
109) Unions in Germany are well integrated into managerial decision making and often makes a positive contribution to corporate competitiveness and restructuring, similar to the relationship that companies in the United States has with unions.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
110) Many foreign firms set up production in Mexico—using the advantages of NAFTA, and now USMCA, at least in part for the lower wages.
Difficulty: 1: Easy
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
111) What are some reasons for firms bringing expatriates home early? How can firms ease the transition during repatriation?
Difficulty: 3: Challenging
Chapter: 10
Skill: Application
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Application of knowledge
112) According to research, what practices should firms follow when making international assignments in order to ensure a high degree of job satisfaction and limited turnover?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-1: To appreciate the importance of international assignments in developing top managers with global experience and perspectives and to understand the benefits and costs associated with expatriate assignments
AACSB: Diverse and multicultural work environments
113) Define repatriation. Discuss some of the difficulties faced by repatriated employees. How can human resource managers assist repatriated employees?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments
114) What are the long-term consequences of an ineffective repatriation program?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Analytical thinking
115) What challenges face repatriated managers when they return from a foreign assignment? How do these problems affect employers?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Diverse and multicultural work environments
116) What are some reasons for firms bringing expatriates home early? How can firms ease the transition during repatriation?
Difficulty: 2: Moderate
Chapter: 10
Skill: Application
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
117) What are the three phases of the expatriate transition process? Briefly describe each phase.
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
118) According to Berthoin, what are the different types of knowledge that can be gained abroad by global managers? How can firms ensure that they experience long-term benefits from this knowledge?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-2: To recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriate and any accompanying family, as well as programs for career management and retention, thereby also transferring knowledge to and from host operations
AACSB: Application of knowledge
119) What are global management teams? Why are they important to global firms?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
120) What are some of the operational challenges for global virtual teams with respect to language and communication?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
121) What are some of the skills that are necessary for leaders of virtual global teams?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
122) Discuss the conflicts associated with transnational teams.
Difficulty: 3: Challenging
Chapter: 10
Skill: Concept
LO: 10-3: To become familiar with the use of global management teams to coordinate host country and cross-border business
AACSB: Interpersonal relations and teamwork
123) What are the reasons for the small numbers of female expatriates?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-4: To recognize the varying roles of women around the world in international management
AACSB: Diverse and multicultural work environments
124) Define labor relations. What are the three main dimensions of the labor-management relationship that a global manager needs to consider?
Difficulty: 2: Moderate
Chapter: 10
Skill: Concept
LO: 10-5: To understand the variations in host-country labor relations systems and the impact on the manager's job and effectiveness
AACSB: Application of knowledge
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International Management 10e | Test Bank with Answer Key by Helen Deresky
By Helen Deresky