Exam Prep Ch9 Emerging Trends And Issues In Entrepreneurship

CHAPTER 9: EMERGING TRENDS AND ISSUES IN ENTREPRENEURSHIP

TEST BANK

A) MULTIPLE CHOICE

Select the "most correct" option:

1. As companies get larger, the concerns of the entrepreneur tend to become more:

a. strategic.

b. long-term

c. proactive

d. all of the above.

2. Generally, a website should get the action you want from a customer by using:

a. command verbs.

b. polite requests.

c. bright colours.

d. a variety of styles.

3. A "coaching" management style depends largely on:

a. positive reinforcement.

b. negative reinforcement.

c. clear warnings.

d. team building.

4. The main government web portal for Canadian entrepreneurs is:

a. The Small Business Administration.

b. Canadian Entrepreneur.

c. Canada Business.

d. INC.gov.

5. Which of the following is not part of Active Listening?

a. using body language.

b. attending to the speaker.

c. asking for clarification

d. summarizing.

6. Decisions that are not Strategic Decisions can be classified as:

a. long-term decisions.

b. administrative decisions.

c. positioning decisions

d. high-risk decisions.

7. Software that helps an entrepreneur compile an email mailing list is called:

a. an email extractor.

b. a list compiler.

c. a B2B targeter.

d. a B2C compiler.

8. The single biggest influence on the economy of Canada is:

a. world money markets.

b. the manufacturing sector.

c. the housing market.

d. the economy of the United States.

9. The absence of, or control over disease process refers to:

a. health.

b. fitness.

c. well-being.

d. none of the above.

10. All of the following are considered to be Classifications of Entrepreneurs except:

a. Serial

b. Financial

c. Novice

d. Portfolio

11. Organizational skills pertaining to applicable management skills includes all of the following except:

1. Decision Making
2. Presenting
3. Documenting
4. Planning

12. Having a crisis contingency fund and training employees in first aid, CPR, and fire response are examples of:

a. Crisis Planning

b. Crisis Response

c. Crisis Recovery

d. None of the above

B) TRUE OR FALSE

1. T F Writing is a two-way communication process.

2. T F "Microfinance" refers to government grants to very small firms.

3. T F It is impossible to plan for an unpredicted crisis.

4. T F Industry associations are examples of mutual benefit societies.

5. T F A person who owned a single business for 20 years would still be classified as

a “novice” entrepreneur.

6. T F Small business research journals are intended to be read by entrepreneurs.

7. T F When making a formal presentation, the speaker should avoid eye contact with

audience members.

8. T F Research indicates that physically fit entrepreneurs are more likely to achieve their business and personal goals.

9. T F Using your intuition is more likely to gain employee support than using evidence-

based decision making.

10. T F It is possible to have a strategic alliance with a direct competitor.

11. T F Environmental sustainability practices involve consuming or polluting at a rate
greater than the rate at which Earth can clean, heal, and replenish itself.

C) FILL IN THE BLANKS

1. The process of giving employees full authority and responsibility for completing

assigned tasks is known as .

2. People who own all or part of at least two independent businesses at the same

time are known as entrepreneurs.

3. Overly close supervision of subordinates is referred to as .

4. The motivational aspects of management are referred to as .

5. Any action that makes a particular behaviour more likely to re-occur is known as

.

6. _______________________ is the storing, managing and processing of information on the internet instead of on a personal computer.

7. ________________________ is when an individual or organization gains an advantage over competitors by skipping a generation of technology.

8. _____________________ evolved in response to the exploitation of agricultural labourers and small producers in developing countries.

D) SHORT ANSWER

1. Briefly explain how a small business can do crisis planning. (1/2 page max)

2. Describe two examples of how social media can be used to promote a small business.

(1/2 page max)

3. Define both between ethics and morality. Provide an example of each by applying these terms to business behaviours.

E) ESSAY

1. Discuss the major issues that you would negotiate with a web developer who was designing the site for your company. (1 page max)

2. Define the term ethics and explain who can be harmed by unethical behaviour on

the part of an entrepreneur. Use examples. Explain how ethics is different from

morality and give examples to show how there may be a conflict between the two.

(1 page max)

3. Define “social entrepreneurship” and explain its 4 classifications.