Complete Test Bank Ch8 Revenue And Cash Collection Processes - Accounting Info Systems Controls 3e Complete Test Bank by Leslie Turner. DOCX document preview.

Complete Test Bank Ch8 Revenue And Cash Collection Processes

ACCOUNTING INFORMATION SYSTEMS/3e

TURNER / WEICKGENANNT/COPELAND

Test Bank: CHAPTER 8: Revenue and Cash Collection Processes

NOTE: New questions are identified by the letter A as part of the question number; adjusted questions are identified by the letter X as part of the question number.

End of Chapter Questions:

  1. Within the revenue processes, a signed approval of a sales order indicates all of the following except:
  2. The date of delivery.
  3. The sale is to an accepted customer.
  4. The customer’s credit has been approved.
  5. The sales price is correct.
  6. An example of an independent verification in the sale process is:
  7. Preparation of packing lists on prenumbered forms.
  8. Initialing the sales order.
  9. Proof of recorded dates, quantities, and prices on an invoice.
  10. Physical controls in record storage areas.
  11. The purpose of tracing shipping documents to prenumbered sales invoices would be to provide evidence that:
  12. Shipments to customers were properly invoiced.
  13. No duplicate shipments or billings occurred.
  14. Goods billed to customers were shipped.
  15. All prenumbered sales invoices were accounted for.
  16. The purpose of tracing sales invoices to shipping documents would be to provide evidence that:
  17. Shipments to customers were properly invoiced.
  18. No duplicate shipments or billings occurred.
  19. Goods billed to customers were shipped.
  20. All prenumbered sales invoices were accounted for.
  21. To ensure that all credit sales transactions of an entity are recorded, which of the following controls would be most effective?
  22. On a monthly basis, the accounting department supervisor reconciles the accounts receivable subsidiary ledger to the accounts receivable control account.
  23. The supervisor of the accounting department investigates any account balance differences reported by customers.
  24. The supervisor of the billing department sends copies of approved sales orders to the credit department for comparison of authorized credit limits and current customer balances.
  25. The supervisor of the billing department matches prenumbered shipping documents with entries recorded in the sale journal.
  26. Under a system of sound internal controls, if a company sold defective goods, the return of those goods from the customer should be accepted by the:
  27. Receiving Clerk
  28. Sales Clerk
  29. Purchasing Clerk
  30. Inventory Control Clerk
  31. The source document that initiates the recording of the return and the adjustment to the customer’s credit status is the:
  32. Pick list
  33. Sales journal
  34. Credit memorandum
  35. Sales invoice
  36. Which of the following is not a document that is part of the cash collection process?
  37. Remittance advice
  38. Cash receipts journal
  39. Bank deposit slip
  40. Packing slip

  1. Which of the following would represent proper segregation of duties?
  2. The employee who has custody of cash also does accounts receivable record keeping.
  3. The employee who has custody of cash completes the bank reconciliation.
  4. The employee who opens mail containing checks prepares a list of checks received.
  5. The employee who opens mail containing checks records transactions in the general ledger.
  6. Immediately upon receiving checks from customers in the mail, a responsible employee working in an environment of adequate internal control should prepare a listing of receipts and forward it to the company’s cashier. A copy of this cash receipts listing should also be sent to the company’s:
  7. Treasurer for comparison with the monthly bank statement.
  8. Internal auditor for investigation of any unusual transactions.
  9. Accounts receivable clerk for updating of the accounts receivable subsidiary ledger.
  10. Bank for comparison with deposit slips.
  11. If a company does not prepare an aging of accounts receivable, which of the following accounts is most likely to be misstated?
  12. Sales revenues
  13. Accounts receivable
  14. Sales returns and allowances
  15. Allowance for uncollectible accounts
  16. When a company sells items over the Internet, it is usually called e-commerce. There are many IT risks related to Internet sales. The risk of invalid data entered by a customer would be a(n):
  17. Availability risk.
  18. Processing integrity risk.
  19. Security risk.
  20. Confidentiality risk.
  21. When a company sells items over the Internet, there are many IT risks. The risk of hardware and software failures that prevent website sales would be a(n):
  22. Availability risk.
  23. Processing integrity risk.
  24. Security risk.
  25. Confidentiality risk.
  26. The use of electronic data interchange (EDI) to conduct sales electronically has both risks and benefits. Which of the following is a benefit of EDI, rather than a risk?
  27. Incomplete audit trail
  28. Repudiation of sales transactions
  29. Unauthorized access
  30. Shorter inventory cycle time
  31. An IT system that uses touch screens, bar coded products, and credit card authorization during the sale is called a(n):
  32. Electronic data interchange system.
  33. E-commerce system.
  34. Point of sales system.
  35. E-payables system.
  36. Which of the following is not a method of unethically inflating sales revenue?
  37. Channel stuffing
  38. Holding sales open
  39. Premature recognition of contingent sales
  40. Promotional price discounts

TEST BANK - CHAPTER 8 - MULTIPLE CHOICE

  1. In a large company, there are hundreds, possibly thousands, of sales transactions each day. The company needs to have in place, systems and processes to:
  2. Capture the results of the sales transactions
  3. Record the proper and complete sales transactions
  4. Summarize and report the results of the transactions
  5. All of the above
  6. Which of the following displays the correct order of operations within the Sales Process?
  7. Verify Prices, Prepare Sales order, verify credit limit, verify item is in stock
  8. Verify Prices, Verify Credit limit, Prepare Sales order, , verify item is in stock
  9. Verify Prices, Verify Credit limit, verify item is in stock, prepare sales order
  10. Verify item is in stock, verify Prices, verify credit limit, prepare Sales order
  11. When a sale occurs, the information resulting from that sale must flow into the sales recording systems, the accounts receivable and cash collection systems, and the inventory tracking systems. In IT accounting systems, these recording and processing systems are referred to as:
  12. Transaction Processing Systems
  13. Revenue and Cash Processing Systems
  14. Point of Sale System
  15. E-business System
  16. The business processes that are common in company-to-company sales business types include all of the following, except:
  17. Collect order data
  18. Record receivable and bill the customer
  19. Update affected records, such as accounts payable and cash
  20. Handle any product returns from the customer
  21. The business processes that are common in company-to-company sales business are divided into three groups. Which of the following is not one of those groups?
  22. Sales processes, including ordering, delivery, and billing
  23. Purchase of inventory, including ordering, delivery, and billing
  24. Sales Returns processes
  25. Cash Collection processes
  26. The risks that may affect the revenue and cash collection processes include all of the following, except:
  27. Transactions recorded by the wrong company.
  28. Valid transactions may have been omitted from the records.
  29. Transactions may not have been recorded in a timely manner.
  30. Recorded transactions may not be valid or complete.
  31. The risks that may affect the revenue and cash collection processes include all of the following, except:
  32. Transactions may have been recorded in the wrong customer account.
  33. Transactions may be recorded in the wrong amount.
  34. Invalid transactions may have been omitted from the records.
  35. Transactions may not have been accumulated or transferred to the accounting records correctly.
  36. Which of the following is a risk that may affect the revenue and cash collection process?
  37. Transactions may have been recorded by the wrong company
  38. Invalid transactions may have been omitted from the records
  39. Transactions may be recorded in the wrong amount
  40. Quantities of products returned are often difficult to determine
  41. Common means of presenting the revenue and cash collections processes pictorially include:
  42. Data Flow Diagram
  43. Document Flowchart
  44. Business Process Map
  45. All of the above
  46. The sales and cash collections process begins when:
  47. Merchandise is shipped to a customer
  48. A customer places an order with the company
  49. Merchandise is purchased
  50. A vendor places an order with the company
  51. The form, or source document, that conveys the details about a customer’s order, prepared by the customer, is referred to as:
  52. Sales Order
  53. Sales Invoice
  54. Purchase Order
  55. Purchase Invoice
  56. Which of the following two terms both refer to the same document?
  57. Price list & sales order
  58. Packaging slip & bill of lading
  59. Shipping log & packing slip
  60. Sales order & purchase order
  61. Which of the following documents will be received by a customer after a sale?
  62. shipping log
  63. pick list
  64. monthly account statement
  65. purchase order
  66. Sales orders are calculated based on current selling prices of the items sold. The source of these prices, which would include the entire set of pre-established and approved prices for each product, is referred to as a(n):
  67. Price list
  68. Purchase order
  69. Packing slip
  70. Pick list
  71. The maximum dollar amount that a customer is allowed to carry as an accounts receivable balance:
  72. Maximum Limit
  73. Credit Balance
  74. Maximum Balance
  75. Credit Limit
  76. This item documents the quantities and descriptions of items ordered. Items from this document should be pulled from the warehouse shelves and packaged for the customer.
  77. Packing Slip
  78. Price List
  79. Pick List
  80. Purchase Order
  81. A ________ is prepared by warehouse personnel and lists all items included in a shipment.
  82. Bill of lading
  83. Packing slip
  84. Shipping log
  85. Pick list
  86. The terms of agreement between the company and the common carrier are documented in a(n):
  87. Pick List
  88. Bill of Lading
  89. Invoice
  90. Packing Slip
  91. Invoice
  92. Bill of Lading
  93. Pick List
  94. Shipping Log
  95. This document is prepared and sent to the customer once the shipment has occurred. The document provides the details of the sale and requests payment.
  96. Sales Invoice
  97. Accounts Receivable Statement
  98. Bill of Lading
  99. Sales Order
  100. A special journal that is used to record sales transactions and is periodically posted to the general ledger.
  101. General Journal
  102. Subsidiary Journal
  103. Sales Journal
  104. Accounts Receivable Journal
  105. This document is prepared on a regular basis to accumulated and summarize all the transactions that have taken place between the customer and the company within the period.
  106. Accounts Receivable Journal
  107. Sales Invoice
  108. Subsidiary Journal
  109. Customer Account Statements
  110. When a sales transaction has been authorized, by the signature of the designated employee, it means that the designated employee has done all of the following, except:
  111. Verified the sale is to an accepted customer
  112. The vendor’s credit has been approved
  113. The price is correct
  114. Approval documented by a signature or initials of the designated employee
  115. Which of the following relationships does not violate the rules of segregation of duties?
  116. Credit authorization and preparation of the sales order.
  117. Preparation of the sales order and sales invoice.
  118. Preparing goods for shipment and accounting for inventory.
  119. Entering sales in the sales journal and handling the inventory.
  120. The internal control activity related to the adequate records and documents, related to sales, includes which of the following?
  121. Those responsible for recording sales should ensure that the supporting documentation is retained and organized.
  122. Information systems duties included in the revenue process includes the preparation of sales orders and shipping logs.
  123. All records are to be prepared by someone other than the person who has custody of the assets.
  124. The authorization process is to remain separate from the recording process.
  125. Which of the following is not one of the stated physical controls for inventory in a warehouse?
  126. Surveillance Cameras
  127. Alarm Systems
  128. Backup Copies
  129. Security Guards
  130. In order to protect data files, production programs, and accounting records from unauthorized access, each of the following may be used, except:
  131. Passwords
  132. Physical controls (locked cabinets)
  133. Backup copies
  134. Surveillance cameras
  135. Common types of independent checks within the revenue process include all of the following, except:
  136. Verification of information in the sales journal and on sales invoices.
  137. Verification of the bank statement and the cash account in the general journal.
  138. Reconciliation of accounts receivable detail with invoices and with the general ledger.
  139. Reconciliation of inventory records with actual (counted) quantities on hand.
  140. Examples of characteristics that indicate a company may be more risky with respect to the revenue process include all of the following, except:
  141. Changes in sales prices or customers are infrequent.
  142. The pricing structure is complex or is based on estimates.
  143. There is a large volume of transactions is carried out.
  144. The company depends on a single or on very few customers.
  145. The comparison of the shipping records with the sales journal and invoices is completed to minimize the related risk of:
  146. Invalid transactions
  147. Fictitious customers
  148. Omitted transactions
  149. Duplicate transactions
  150. The preparation of packing lists and shipping records on prenumbered forms will help to minimize the related risk of:
  151. Incorrect amounts
  152. Invalid sales
  153. Wrong customers
  154. Omitted transactions
  155. The separation of the responsibility for the authorization of new customers from the custody of inventory will help to minimize the related risk of:
  156. Invalid sales
  157. Fictitious customers
  158. Incorrect amounts
  159. Timing issues
  160. A document prepared that lists the chronological sequence of all returned items is referred to as a(n):
  161. Receiving log
  162. Receiving report
  163. Invoice
  164. Packing list
  165. A source document prepared by the personnel in the receiving dock that documents the quantity and condition of the items received is called a(n):
  166. Invoice
  167. Receiving log
  168. Receiving report
  169. Credit memorandum
  170. All of the following indicate a high level of risk associated with sales returns, EXCEPT:
  171. There is a high volume of credit memo activity
  172. The company depends on a single customer or very few key customers
  173. Transactions may be recorded in the wrong amount
  174. Returns are received by consignees or under other arrangements not directly controlled by the company
  175. According to the textbook, after receiving a returned product and checking its condition, all of the following options are available to a company except:
  176. Resell the product
  177. Record an allowance for doubtful accounts on the product
  178. Repair the product
  179. Dispose of the product
  180. A _______ is a credit to the customer account made to compensate the customer for a defective product or a late shipment.
  181. Sales allowance
  182. Refund check
  183. Remittance advice
  184. Credit memorandum
  185. A document completed to prepare a record of the sales return and to adjust the amount of the customer’s credit status is called a(n):
  186. Receiving log
  187. Credit memorandum
  188. Sales invoice
  189. Sales journal
  190. The authorization of sales returns requires that certain individuals within the company be assigned the authority for all of the following, except:
  191. Authorize Sales Returns
  192. Approve Credit Memos
  193. Develop Sales Return Policies
  194. Record the Credit Memos
  195. The segregation of duties related to sales returns would ideally separate the function of performing the credit memo activity and all of the following, except:
  196. Credit approval
  197. Approve the credit memos
  198. Billing
  199. Data entry
  200. Circumstances within a company, related to sales returns, that indicate a high level of risk include all of the following, except:
  201. Returns are received a one location with credit memos issued at the same location.
  202. Quantities of products returned are often difficult to determine.
  203. There is a high volume of credit memo activity.
  204. Returns are received by consignees or under other arrangements not directly controlled by the company.
  205. The separation of the custody of inventory from the accounts receivable record keeping will help to minimize the related risk of:
  206. Incorrect amounts
  207. Invalid returns
  208. Fictitious customers
  209. Timing issues
  210. The documentation accompanying payment that identifies the customer account number and invoice to which the payment applies is referred to as a(n):
  211. Receipts Journal
  212. Promissory Note
  213. Deposit List
  214. Remittance Advice
  215. In the cash receipts process, what must take place directly after preparing the cash receipts journal?
  216. A deposit should be prepared and all cash and checks received should be deposited
  217. The cash receipt should be matched with the original sales invoice
  218. both A and B
  219. None of the Above
  220. A special journal used to record all cash collections is called a(n):
  221. Cash Receipts Journal
  222. Remittance Advice
  223. Check Register Journal
  224. Customer Subsidiary Journal
  225. All of the following documents are necessary in the cash receipts process except:
  226. remittance advice
  227. Accounts Payable Subsidiary Ledger
  228. Sales invoice
  229. Deposit Slip
  230. In order to ensure that all records are updated only for authorized transactions, appropriate individuals should be assigned all of the following duties, except:
  231. Opening and closing all bank accounts.
  232. Preparing the bank reconciliation.
  233. Approving bank deposits.
  234. Approving electronic transfers of funds.
  235. The recording responsibilities for cash receipts includes all of the following, except:
  236. Maintaining a cash receipts journal
  237. Updating accounts receivable records for individual customers
  238. Posting subsidiary ledger totals to the general ledger
  239. Preparing bank deposits
  240. In following proper segregation of duties, those who handle cash should not be granted any of the following authorities EXCEPT:
  241. Information systems programming
  242. Access to the company’s accounting records
  243. Authorization to reconcile the company bank account
  244. Inventory management duties
  245. The custody responsibilities for cash receipts includes all of the following, except:
  246. Updating accounts receivable records
  247. Opening mail
  248. Preparing a list of collections
  249. Handling receipts of currency and checks
  250. The internal control of cash receipts related to adequate records and documents would include which of the following?
  251. Cash receipts listings prepared on a daily basis and reconciled to supporting documentation from the bank deposit.
  252. Bank deposit receipts should be retained and filed chronologically.
  253. Detailed customer accounts should also be maintained and reconciled with customer statements regularly.
  254. All of the above.
  255. Independent checks and reconciliations, related to cash receipts, include all of the following, except:
  256. Cash counts should occur on a surprise basis and be conducted by someone not responsible for cash receipts functions.
  257. Cash collections should be deposited in the bank in a timely manner to prevent the risk of theft.
  258. Physical count of cash needs to be conducted from time to time in order to compare actual cash on hand with the amounts in the accounting records.
  259. Daily bank deposits should be compared with the detail on the related remittance advice and in the cash receipts journal.
  260. Bank reconciliation tasks include:
  261. Procedures to ensure that deposits are examined for proper dates
  262. Procedures to ensure that all reconciling items are reviewed and explained
  263. Both of the above
  264. None of the above
  265. The following circumstances may indicate risks related to cash collections, except:
  266. High volume of cash collections
  267. Centralized cash collections
  268. Lack of consistency in the volume or source of collections
  269. Presence of cash collections denominated in foreign currencies
  270. Whenever a company grants credit to customers, there is a danger that customers will not pay. In fact, most companies have occasional problems with customers who fail to pay which leads to writing off the accounts receivable. Proper controls related to these uncollectible accounts include all of the following, except:
  271. Segregation of responsibilities so that no one has the opportunity to write off an account to cover up stolen cash.
  272. Thorough guidelines are to be established for determining the amount of an allowance for uncollectible accounts.
  273. An accounts receivable aging report should be generated to analyze all customer balances and the lengths of time that have elapsed since the payments were due.
  274. Mathematical verification of the cash receipts journal and the accounts receivable ledger.
  275. The separation of the responsibility for custody of cash from the responsibility for reconciling the bank accounts will help to minimize the related risk of:
  276. Wrong customers
  277. Incorrect amounts
  278. Invalid bank account
  279. Invalid transactions
  280. The separation of the custody of cash from the accounts receivable record keeping will help to minimize the related risk of:
  281. Invalid cash receipts
  282. Incorrect amounts
  283. Invalid transactions
  284. Duplicate transactions
  285. The preparation of deposit slips on prenumbered forms will help to minimize the related risk of:
  286. Invalid transactions
  287. Incorrect amounts
  288. Duplicate transactions
  289. Omitted transactions
  290. The security of having cash receipts deposited in the bank on a daily basis will help to minimize the related risk of:
  291. Invalid receipts
  292. Invalid bank account
  293. Lost or stolen cash
  294. Duplicate transactions
  295. In order to properly monitor customer payments and determine the amount of an allowance for uncollectible accounts, a(n) _________ should be generated to analyze all customer balances and the respective lengths of time that have elapsed since payments were due.
  296. Bank reconciliation
  297. Accounts receivable report
  298. Accounts receivable aging report
  299. Uncollectible accounts report
  300. General controls of the IT system would include all of the following, except:
  301. Authentication of users
  302. Accuracy
  303. Physical access controls
  304. Business continuity planning
  305. Application controls of the IT system would include:
  306. Availability
  307. Accuracy and Completeness
  308. Security
  309. Processing Integrity
  310. Input controls of the IT system would include all of the following EXCEPT:
  311. Data preparation and error handling procedures
  312. Control totals
  313. Programmed input validation checks
  314. Physical access controls
  315. This type of highly integrated IT system incorporates electronic processing of sales-related activities and, generally, the sales processes are transacted over the internet.
  316. E-commerce
  317. Virtual commerce
  318. Electronic data interchange
  319. Point of sale
  320. Which of the following is NOT an example of a programmed input validation check that would help to detect and prevent keying errors?
  321. Field checks
  322. Validity checks
  323. Reasonableness checks
  324. Input checks
  325. This type of highly integrated IT system, inter-company, computer-to-computer, communicates sales documents electronically with a standard business format.
  326. E-commerce
  327. Virtual commerce
  328. Electronic data interchange
  329. Point of sale
  330. This type of highly integrated IT system processes sales at a cash register in retail stores.
  331. E-commerce
  332. Virtual commerce
  333. Electronic data interchange
  334. Point of sale
  335. The purposeful and organized changing of business processes to make the processes more efficient is known as:
  336. Business process reengineering
  337. Business process remediation
  338. Electronic data reengineering
  339. Electronic data interchange
  340. The advantages of e-commerce, or e-business, include all of the following, except:
  341. Reduced cost through lower marketing, employee, and paperwork costs.
  342. Shorter sales cycles
  343. Repudiation of sales transactions
  344. Increased accuracy and reliability of sales data
  345. The risks of e-commerce, or e-business, include all of the following, except:
  346. Confidentiality
  347. Accuracy
  348. Security
  349. Processing Integrity
  350. Availability risks of e-commerce, or e-business, include all of the following, except:
  351. Hardware and software system failures
  352. Virus and work attacks
  353. Denial-of-service attacks by hackers
  354. Incomplete audit trail
  355. Important characteristics of electronic data interchange (EDI) include all of the following, except:
  356. Sales register is used to record all transactions.
  357. Inter-company refers to two or more companies conducting business electronically.
  358. Computer-to-computer aspect indicates that each company’s computers are connected via a network.
  359. A standard business format is necessary so that companies can interact and trade with a variety of buyers and sellers.
  360. The standard format used with electronic data interchange (EDI) allows all vendors and buyers to speak the same language. This group has developed the standard format for the common documents used in the sales process:
  361. Electronic Data Systems
  362. American Common Forms Institute
  363. Association of Naturalized Documents
  364. American National Standards Institute
  365. The standard format for common forms used in the United States for electronic data interchange (EDI) data transmission is divided into three parts. Which of the following is one of those “parts”?
  366. Availability Segment
  367. Labeling Interchanges
  368. Security Trailer
  369. Processing Data
  370. This section of the common forms used as the standard format in EDI data transmission contains data about the file or transmission and identify the end of a particular transaction.
  371. Header and Trailer Data
  372. Labeling Interchanges
  373. Data Segments
  374. Footer Data
  375. Because it can be expensive to develop and maintain a system that links two companies directly, the companies often use a third-party network. This third-party network provides other valuable services such as translation and encryption of the EDI data and authentication of a valid and authorized training partner. These third-party networks are called:
  376. EDI Mailboxes
  377. American National Standards Provider
  378. Value Added Networks
  379. Secured EDI Networks
  380. EDI systems have many advantages within the revenue and cash collection processes. Which of the following is not one of those benefits?
  381. Reduction or elimination of data keying.
  382. Trading partners gaining access to data.
  383. Elimination of postage costs.
  384. Competitive advantage through better customer service.
  385. The process of user identification to ensure that only authorized users are accessing the IT system, which occurs through the use of user ID, password, and other unique identifiers, is called:
  386. Processing Integrity
  387. Virtualization
  388. Availability
  389. Authentication
  390. A control that limits the risk of network break-ins is the coding of data that makes data unreadable to those without the appropriate key. This process does not stop the breaches, but will make the data useless.
  391. Encryption
  392. Encoding
  393. Repudiation
  394. Hacking
  395. This occurs when the IT system automatically makes a list of users and the actions they take within the IT system.
  396. Control Totals
  397. Transaction Logging
  398. Encryption Keys
  399. Acknowledgment
  400. The Point-of-sales (POS) systems capture all relevant sales data at the point of sale - the cash register. The data that is captured includes all of the following, except:
  401. Prices are determined by accessing inventory and price list data
  402. Sales revenue is recorded
  403. Ordering for low-inventory items
  404. Inventory values are updated
  405. Features that assist management and accountants, as the result of the point-of-sale systems, include all of the following, except:
  406. Bar code scanning eliminates the need to manually enter product codes, quantities, or prices.
  407. Real-time update of cash, sales, and inventory records allows for immediate analysis of sales trends, inventory needs, and cash on hand.
  408. List prices can be changed by the check-out clerks to take advantage of any price changes.
  409. Credit card authorization during the sale save time and help prevent credit card fraud.
  410. This term refers to moving the current accounting period’s cut-off date forward to include sales that correctly occur in a future period. This activity occurs so that the selling company can inflate their sales in the current period.
  411. Channel stuffing
  412. Leaving sales open
  413. Shipping reversal
  414. Sales deferral
  415. Financial Stewardship can be ensured in the revenue process by establishing and maintaining which of the following?
  416. reliable revenue processes
  417. Internal controls
  418. ethical practices
  419. All of the above

TEST BANK - CHAPTER 8 - TRUE /

  1. Because different companies conduct business in different manners, there tends to be few similarities in the way the related business processes are carried out.
  2. Sales processes need supporting practices such as credit checks and stock authorization.
  3. Even though most companies collect order data from customers, the manner of receiving order data seldom varies.
  4. What a customer refers to as a purchase order is referred to as a sales order by the vendor.
  5. When a sales order has been entered into the system, the customer’s credit status must be checked. For existing customers, the sale on account should be approved only if the customer has exceeded their credit limit.
  6. If a sales order comes from a new customer, it is necessary to evaluate the creditworthiness of that customer before the sale is approved.
  7. Whenever a sales order is received, it is necessary to check the inventory to make sure that the items ordered are in stock. If the items are in stock, a packing slip will be prepared.
  8. Billing to the customer should take place prior to shipment so that the customer receives the bill before the merchandise arrives.
  9. If a vendors waits too long to send the bill to the customer due to the fact that it could cause a delay of the collection of the cash.
  10. When the customer is billed, the accounts receivable records should be updated to reflect the decreased balance.
  11. The existence of good internal controls do not ensure high sales and profits.
  12. Effective and efficient internal control often takes up valuable management time that could otherwise be spent on attention to revenue growth and cost controls.
  13. Proper sales authorization control requires obtaining approval before processing an order and again before the order is shipped.
  14. The internal control activity, related to the authorization of transactions, requires that only specific individuals within the company should have the authoritative responsibility for establishing sales prices and credit terms.
  15. The individuals who are given the authority to establish sales prices, credit limits, and guidelines for accepting customers should be sure to keep most of the information confidential.
  16. In order to meet the objectives of internal controls, individuals with authoritative responsibilities need to have access to the record keeping functions.
  17. Record files related to sales can be organized by customer name or by the numerical sequence of the documents.
  18. A benefit of a company accounting for their documents in a numerical sequence is that it is much easier to see if a document or documents are missing.
  19. Independent checks and reconciliations should be performed on a regular basis as part of the segregation of duties area of internal controls.
  20. A reconciliation should be prepared by the same person who is responsible for the recording function.
  21. A company is more likely to implement internal controls if they view the cost of the controls to be less than the benefits provided.
  22. When a credit memorandum has a reference to the original sales invoice and approved price list it will assure that the correct customer receives credit for the return.
  23. Internal controls over sales returns are similar to those for the revenue process where it is important to match receiving reports for returns with the related credit memos to ensure that the company issues credit for all returns for the correct amounts.
  24. Specific internal control procedures to be performed, specifically independent checks and reconciliations, should be performed by someone who as the responsibility for the recording of the transactions and the custody of the assets received.
  25. It is necessary for a company to consider the risks of its system to determine whether the costs of implementing a control procedure are worthwhile in terms of the benefits realized from the control.
  26. As a rule, the higher the risk, the more controls are generally required and the less costly its accounting system may become.
  27. Company to company sales normally occur on account and involve a time span given for the customer to pay the vendor. The actual number of days will depend on the credit terms and the diligence of the customer concerning on-time payments.
  28. The remittance advice sent by the customer with the related payment is used by the vendor to properly apply the payment to the customer’s account.
  29. The segregation of duties states that the authorization of duties is to be separated from the recording function but not from the custody function.
  30. At a minimum, those who handle cash should be the ones to reconcile the bank statement.
  31. Those who handle cash should not have access to the related accounting records.
  32. At a minimum, cash receipts should be deposited on a weekly basis.
  33. Detailed customer accounts should be maintained and reconciled with customer statements regularly.
  34. Access to cash collections needs to limited to those who are expressly authorized to record the cash transactions.
  35. Controls over cash collections are likely the most important control procedure because cash is the asset most susceptible to theft and misappropriation.
  36. Integrated IT systems that are used to conduct internet sales in a business to customer manner are referred to as e-commerce.
  37. Business to business sales on the internet are referred to as e-commerce.
  38. The use of control totals and related acknowledgments can reduce the risk of denial of service attacks by hackers.
  39. Because the point-of-sale systems are not normally connected to outside trading partners, they pose fewer risks related to security and confidentiality than e-commerce or EDI systems.
  40. Because the point-of-sale systems are not normally connected to outside trading partners, they pose fewer risks related to availability.
  41. Few deceptions and fraudulent acts in the business and accounting environment relate to revenue measurement and recognition.
  42. Regardless of how effective and good the accounting system is, if top management is intent on falsifying financial statements by inflating revenue, they can usually find ways to misstate revenue.
  43. In many cases where revenue has been overstated by management, accountants have participated in the deception. Thankfully, once the overstatement has occurred, it will be offset by lower revenues in the subsequent year and normally will not recur.
  44. When top management behaves ethically and encourages ethical behavior, there are usually fewer cases of frauds, errors, or other ethical problems.
  45. Establishing proper processes, internal controls, and ethical guidelines does not lead to better corporate governance, even though it does improve the financial stewardship.

  1. SO4 Sales Process

For each transaction cycle and each type of transaction, there are internal controls that help to minimize certain risk to the company. Using the terminology and framework developed in the text, describe the following for the sales cycle.

Control Category

Example of one Internal Control in this category

What risk does the control minimize

1. Authorization

a. Example: Approval of sales order prior to shipment, including establishing sales prices, payment terms, and credit limits

b.

a. Invalid customers, over extended customers, unapproved pricing or incorrect amounts.

b.

2.

a.

a.

3.

a.

a.

4.

a.

a.

5.

a.

a.

  1. SO4 Cash Receipts Process

For each transaction cycle and each type of transaction, there are internal controls that help to minimize certain risk to the company. Using the terminology and framework developed in the text, describe the following for the cash receipts cycle.

Control Category

Example of one Internal Control in this category

What risk does the control minimize

1.

a. Example: Only a designated person opens and closes bank accounts.

b.

a. Minimizes the risk that an invalid bank account would be opened or that transactions would be incorrectly omitted.

b.

2.

a.

a.

3.

a.

a.

4.

a.

a.

5.

a.

a.

  1. SO 8 Point of Sale Systems

You have graduated from college and decided to purchase and operate a Macaroni and Cheese Food Tuck, a rage in your town. You would accept cash and credit card payments, which would be handled primarily by your servers. You also plan to offer unique dishes and specials to differentiate yourself from competitors.

You are trying to launch the business with minimal investment. Your sister has recently graduated with an MBA in Accounting and argues that you must minimally invest in a Point of Sale system.

Identify some advantages and disadvantages of investing in a POS system as part of this new business venture.

What internal controls should be implemented to reduce the risk of theft or error related to the handling of cash, credit card payments, and coupons?

Document Information

Document Type:
DOCX
Chapter Number:
8
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 8 Revenue And Cash Collection Processes
Author:
Leslie Turner

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