Test Bank

Chapter 7: Communication and Control

Multiple Choice

1. Which family script is most likely to have long last negative emotional ramifications?

a. a script that establishes clear boundaries among subsystems within the family

b. a script that involves never expressing one’s feelings

c. a script that sets rules and roles for family members

d. a script that creates a narrative about the family history

Learning Objective: 7.1: Analyze the ways family scripts influence individual family members.

Cognitive Domain: Comprehension

Answer Location: Family Scripts

Difficulty Level: Easy

2. In most instances, the ______ is more important than the ______ of that message.

a. reason for a message; effect

b. content of a message; wording

c. way a message is conveyed; content

d. wording of the message; intention

Learning Objective: 7.1: Analyze the ways family scripts influence individual family members.

Cognitive Domain: Comprehension

Answer Location: Family Scripts

Difficulty Level: Medium

3. Which of the following circumstances is optimal when communicating a critical message to a family member, according to the text?

a. The message should be preceded and followed by some positive feedback or information.

b. The message should be delivered without any other confusing statements

c. The message should be conveyed in very simple language.

d. The message should be given without a time to work on solutions.

Learning Objective: 7.1: Analyze the ways family scripts influence individual family members.

Cognitive Domain: Knowledge

Answer Location: Family Scripts

Difficulty Level: Medium

4. What is a likely outcome on family member being unknowingly deceived about important information that is needed to decide on how deal with a crisis?

a. The person realizes that he or she needs to seek information elsewhere.

b. The family member doubts his or her own perceptions or knowledge about how to proceed.

c. The family member views the perpetrator of the misinformation as being weak.

d. The recipient of the inaccurate information feels it is important to believe the information to maintain the relationship.

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Comprehension

Answer Location: The Power of Disinformation

Difficulty Level: Medium

5. What is an example of an appropriate secret that can be kept from some family members?

a. parents not telling their daughter away at college that her grandmother died

b. an adolescent daughter not revealing to her parents that she is pregnant

c. parents not letting their daughter know that they bought her favorite car as a college graduation gift

d. parents not discussing with their teen son about his cancer diagnosis

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Comprehension

Answer Location: Family Secrets

Difficulty Level: Easy

6. Which of these interactions is an example of privileged information or confidentiality?

a. a younger sister discussing her concerns about their mother’s declining mental health with her older sister

b. students talking with each other about the confusing questions on a test

c. teachers asserting their grievances about administrative decisions

d. a client revealing childhood sexual abuse to her counselor

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Comprehension

Answer Location: The Power of Disinformation

Difficulty Level: Medium

7. Imagine a set of grandparents who are silent about the trauma of escaping persecution for their political beliefs in North Korea. Of the three generations affected by the grandparents’ traumatic experiences, who might be most likely to break the intergenerational silence?

a. Adult children talk directly to their parents about escaping persecution.

b. Grandparents eventually disclose what they experienced to anyone who will listen.

c. Grandchildren will explore what happened to their grandparents and they most likely will not directly experience the impact of the trauma.

d. No one from the immediate three generations breaks the silence about what happened to the older generation.

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Comprehension

Answer Location: Family Secrets

Difficulty Level: Medium

8. How are bullies typically perceived by their victims?

a. As being powerful, self-assured, and strong.

b. As someone who really feels insecure inside.

c. As incapable of feeling safe with those he or she bullies.

d. As needing attention from friends.

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Comprehension

Answer Location: The Power of Disinformation

Difficulty Level: Easy

9. Which of the following scenarios might trigger epigenetic changes in the parental biological system?

a. having unstable living conditions for a prolonged period

b. getting a new sibling after your parents adopted a child

c. parents subtly changing their parenting style

d. parents having a significant change in their career

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Knowledge

Answer Location: Family Secrets

Difficulty Level: Easy

10. How might a perpetrator of gaslighting react when a whistleblower comes forward and asserts the reality of the harmful behavior?

a. The perpetrator realizes that they needs to assert the truth.

b. The perpetrator becomes meek and vulnerable.

c. The perpetrator praises the whistleblower for their courage.

d. The perpetrator shifts the blame or casts doubt on the whistleblower.

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Comprehension

Answer Location: Gaslighting

Difficulty Level: Easy

11. Recent research on the effects of hostile criticism that has important implications for marital communication has shown which one of these effects?

a. Men experience intense emotional and physical effects from criticism.

b. Women react more negatively to hostile communication than men.

c. There is little long-term impact on relationship satisfaction.

d. Hostile communication is crucial to bringing attention to a problem that needs to be solved.

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Knowledge

Answer Location: The Power of Disinformation

Difficulty Level: Medium

12. Which of the following is characteristic of authoritarian individuals?

a. They seek out strong assertive people to support them.

b. They often seek power through bullying those who they view as vulnerable.

c. They usually are justified in their hostile actions.

d. They feel confident in their position and intend to instill that in others.

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Knowledge

Answer Location: War of Words, War of Silence

Difficulty Level: Easy

13. What are John Gottman’s four horsemen of the apocalypse?

a. bullying, teasing, criticism, hostility

b. defensiveness, gossiping, disengagement, gaslighting

c. criticism, stonewalling, defensiveness, contempt

d. isolation, secrecy, betrayal, disinformation

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Knowledge

Answer Location: The Power of Disinformation

Difficulty Level: Easy

14. Which of the following is a situation where mental health professionals wouldn’t honor confidentiality with clients?

a. The client expresses suicidal ideation and a suicide plan.

b. The client discusses fears about nightmares.

c. The adult client discloses abusive experiences in childhood.

d. The client complains about his or her professor.

Learning Objective: 7.4: Discuss how privacy and secrecy intersect in professional and workforce communication.

Cognitive Domain: Knowledge

Answer Location: Professional and Work-Related Communication

Difficulty Level: Easy

15. Most complaints to licensing boards against psychologists involve which of these actions?

a. The psychologist bills the medical insurance company for compensation for services provided.

b. The psychologist requests a client’s medication history.

c. The psychologist inappropriately releases confidential disclosures or violates the client’s boundaries.

d. The psychologist reports a client’s plan to harm another person.

Learning Objective: 7.4: Discuss how privacy and secrecy intersect in professional and workforce communication

Cognitive Domain: Knowledge

Answer Location: Professional and Work-Related Communication

Difficulty Level: Medium

16. What is the purpose of communication privacy management (CVM) theory?

a. to provide a framework to ensure that sensitive information does not upset power balance between parties

b. to provide a model for sharing sensitive information with those who have the most to lose in a dispute situation

c. to provide cross cultural universal norms for sharing private information

d. to give an avenue of flexible latitude in sharing privileged information

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Comprehension

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Medium

17. Who has “ownership” of private information when it is shared with another party or entity?

a. Both parties no longer have rights to the information.

b. Both parties have right to the information once it is shared between the parties.

c. It is the property of only the party who received the information.

d. It continues to remain the property of only the party who originally shared it.

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Comprehension

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Hard

18. What is a benefit of self-disclosing private information, according to the text?

a. It gives power to the person disclosing information.

b. It allows the person disclosing information to then stifle further communication.

c. It stops reciprocal self-disclosure from the other person.

d. It provides relief in sharing with another person and enhances intimacy.

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Comprehension

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Medium

19. In what way is communication privacy management applied to family life?

a. It gives complete freedom for extended family members in sharing family information.

b. It can apply to rules that parents set for their children.

c. It prevents family members from telling intergenerational secrets.

d. It excludes the use of social media in sharing private information among family members.

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Comprehension

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Medium

20. Which of these communication strategies has the power to destroy a person’s ability to realistically perceive personal events?

a. sharing secrets

b. telling stories

c. gaslighting

d. restricting access to information

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Knowledge

Answer Location: Gaslighting

Difficulty Level: Medium

True/False

1. When people are protected from unsettling information about a family member, they are placed in a powerful and privileged position.

Learning Objective: 7.2: Explain the different negative communication types that can exist in family units.

Cognitive Domain: Comprehension

Answer Location: The Power of Disinformation

Difficulty Level: Medium

2. Marital betrayal usually affects members throughout the system and can change the balance of power.

Learning Objective: 7.3: Summarize the unique functions secrets play in family dynamics.

Cognitive Domain: Comprehension

Answer Location: Family Secrets

Difficulty Level: Medium

3. Mental health professional have an ethical obligation to protect confidential information about clients, but not a legal obligation about disclosing information.

Learning Objective: 7.4: Discuss how privacy and secrecy intersect in professional and workforce communication.

Cognitive Domain: Knowledge

Answer Location: Professional and Work-Related Communication

Difficulty Level: Medium

4. In social penetration theory, stage of life plays a role in that as we age, there seems to be less that needs to be keep private.

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Knowledge

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Easy

Short Answer

1. Identify the concepts in communication privacy management that deal with privacy and self-disclosure and give an example to illustrate one of them.

Learning Objective: 7.5: Summarize communication privacy management (CPM) theory and explain its key characterizing descriptors.

Cognitive Domain: Application

Answer Location: Spotlight on Theories: Communication Privacy Management (CPM) Theory

Difficulty Level: Hard