Civil Society And Business Ethics Ch.10 Verified Test Bank

Type: multiple response question

Title: Chapter 10 - Question 01

01) What is civil society? Please select all that apply.

a. Non-profit-distributing organizations.

b. Civil society encompasses both public and private organizations.

c. Involved in the promotion of societal interests, causes and/or goals.

d. Examples include social enterprises, non-governmental organizations, and religious groups.

Type: matching question

Title: Chapter 10 - Question 02

02) Crane et al identify different types of CSOs: match the different kinds with their different qualities.

Page reference: p.438

a. Sectional group aims = Self-interest

b. Promotional group aims = Social goals

c. Sectional groups exert pressure through = Threat of withdrawal

d. Promotional groups exert pressure through = Mass media publicity

Type: multiple response question

Title: Chapter 10 - Question 03

03) Carefully read the following statements about recognizing CSO stakes in business and indicate which of them Crane et al would agree with. Please select all that apply.

a. The boundaries defining which CSOs can reasonably be defined as stakeholders are permeable and evolving, rather than concrete and fixed.

b. In any given company, the definition of ‘who our stakeholders are’ is a matter of objective observation based on an instrumental approach.

c. Firms are more likely to recognize and respond to CSOs that are known, trusted, and not too critical.

d. Companies should not waste their resources listening to and engaging with every organization that takes issue with their policies.

Type: multiple choice question

Title: Chapter 10 - Question 04

04) Boycotts are probably the most widely used form of non-violent direct action. Friedman (1999) suggests a number of purposes that CSOs may have for boycotts: which of the following is not one of Friedman’s suggestions?

a. Instrumental boycotts aim to force the target company to change a specific policy.

b. Catalytic boycotts seek to raise awareness about the company’s actions and policies.

c. Promotional boycotts aim to shift business from one company to the sector’s best performer as a means of encouraging weaker companies to change their policies.

d. Punitive boycotts seek to punish the target company for its actions, actively aiming to cause harm (usually by aiming for significant erosion of sales).

Type: multiple choice question

Title: Chapter 10 - Question 05

05) What is the Accountability Charter, which was launched in 2006?

a. Guidelines from the world’s largest CSOs for firms on how best to interact with NGOs.

b. The charter is to serve as a code of conduct for NGOs on the international stage.

c. A set of UN guidelines for CSOs active internationally.

d. A set of standards and key performance indicators to help NGOs achieve accountability.

Type: multiple choice question

Title: Chapter 10 - Question 06

06) Which of the following statements on global issues and causes would Crane et al agree with?

a. CSOs have been careful to avoid making use of the tools and phenomena that they criticize in globalization.

b. The civil society challenge to globalization has seen existing NGOs start to shift their focus and concentrate on a range of causes mainly relating to aspects of globalization.

c. The anti-globalization movement echoes the postmodern take on ethics, with its challenge of society’s existing ‘grand narratives’ and its suggestions for new universal guiding principles.

d. Global issues raise the prospect of coordinated global attention from international CSOs and multinational corporations.

Type: fill-in-blank

Title: Chapter 10 - Question 07

07) ________ has brought multinationals into confrontation with an extended community of CSOs as well as catalysing the growth, and physical presence, of CSOs.

Page reference: p.453-454

a. Globalization

Type: multiple choice question

Title: Chapter 10 - Question 08

08) The degree of interaction between business and CSOs has intensified at the same time as it has increased in scope and incidence. Which of the following do Crane et al identify as one of the risks?

a. The CSO loses all public trust and legitimacy

b. The business may not reap sufficient benefits from the collaboration to justify its continued involvement.

c. Corporations co-opt their CSO partners, threatening the independence that makes the CSO sector such an important balance to corporate power.

d. CSO partners co-opt the business managers, undermining the company’s principal-agent relationship

Type: matching question

Title: Chapter 10 - Question 09

09) Complete the table summarizing some of the key differences between a social enterprise and a corporation.

Page reference: p.466

a. Role of profit in a social enterprise = Profit earning; limits on profit distribution.

b. Role of profit in a corporation = Profit maximizing.

c. Governance of a social enterprise = Based on participation and democracy amongst stakeholders.

d. Governance of a corporation = Based on accountability to providers of capital.

Type: multiple response question

Title: Chapter 10 - Question 10

10) The Marine Stewardship Council, the Ethical Trading Initiative and the HSBC Climate International Partnership are all examples of _________.

a. Government-business collaborations

b. Business-CSO collaborations

c. CSO initiatives

d. Business initiatives

Type: true-false

Title: Chapter 10 - Question 11

11) One of the most prominent issues which CSO’s face is how to balance their moral orientation and integrity whilst making a positive contribution to business practice. True or false?

a. True

b. False

Type: multiple choice question

Title: Chapter 10 - Question 12

12) Which of the below is not a significant benefit of employee volunteering?

a. Enhancing firm reputation.

b. Tax benefits.

c. Enhancing employee morale.

d. Better job performance by employees.

Type: fill-in-blank

Title: Chapter 10 - Question 13

13) While a CSO aims to create social value, produce social goods and is funded through grants, donations and membership fees, a _______ aims to create social and economic value through the production of social goods and services and is, at least partially, self-funded.

Page reference: p.466

a. Social enterprise

Type: matching question

Title: Chapter 10 - Question 14

14) Crane et al identify four different types of boycotts: match the different kinds with their different qualities.

Page reference: p.447-449

a. Instrumental Boycotts = Aim to force a company to change a specific policy.

b. Catalytic Boycotts = Seek to raise awareness about a company and its policies.

c. Expressive Boycotts = A general form of displeasure about a company.

d. Punitive Boycotts = Seek to punish a company for its actions.

Type: fill-in-blank

Title: Chapter 10 - Question 15

15) Fill in the missing word. _______ has been instrumental in developing sustainability theory and practice given the long-term interaction of a wide range of organisations such as charities, NGOs and development agencies with social, economic and environmental issues.

Page reference: p.448-469

a. Civil Society