Chapter.5 Test Questions & Answers Ethical And Legal Issues

CHAPTER FIVE ETHICAL AND LEGAL ISSUES

Multiple Choice

1. Which of the following is not true in relation to law?
2. law is directed toward the behavior of individuals or small groups, as opposed to entire populations
3. law attempts to be consistent in time and place
4. making law is often slow and complex
5. law is an expression of values
6. The central focus of ________ is the analysis and description of what is right and wrong and how we judge the difference.
7. law
8. ethics
9. self-regulation
10. privacy
11. Which of the following is an ethical issue currently confronting those who work in electronic environments?
12. intellectual property
13. the role of privacy
14. freedom of expression
15. all of the above
16. Favor for the model of self-regulation is supported by all of the following points except ________.
17. the private sector’s speed in resolving problems within its area of expertise
18. the often contradictory and confusing nature of law
19. the motivation to voluntary compliance is compelled by greater consumer confidence
20. the insufficiently compelling incentives
21. The concept of privacy encompasses ________.
22. ethical aspects
23. legal aspects
24. both of the above
25. neither of the above
26. The general attributes of privacy fall into each of the following categories except the ________.
27. seclusion theory
28. autonomy model
29. access-control viewpoint
30. vacuum model
31. What purpose(s) do digital cookies serve?
32. recalling stored sales information
33. collecting user data, such as name, addresses and phone numbers
34. creating/updating features such as virtual shopping baskets
35. all of the above
36. Critics of opt out presumptions argue which of the following points?
37. average consumers are often confused by many opt out routines
38. consumers prefer targeted advertising
39. the ability of consumers to opt-out cuts down on the effectiveness of marketing efforts
40. opt out policies keep marketers from learning anything about consumers
41. Which of the following companies have been subject to criticism regarding their possible misuse of users’ private information?
42. DoubleClick
43. America Online
44. Facebook
45. All of the above
46. Which of the following is a ubiquitous application, meaning it is able to function without a user’s knowledge or control?
47. Java applet
48. Windows
49. E-mail
50. XML
51. Which of the following issues can be addressed by current conventional criminal statutes?
52. workers are extended an expectation of privacy from their employers
53. privacy of all American citizens is assured by federal law
54. sanctions against the misuse of consumer data
55. right of users to opt-out of data submission
56. Traditionally, the law has used _______ to define ownership and protect intellectual property rights?
57. copyrights
58. patents
59. trademarks
60. all of the above
61. Thus far, ________ have been established as the primary means of protecting most of content on the Internet.
62. copyrights
63. patents
64. trademarks
65. licenses
66. According to trademark law, a certain redundancy is permitted as long as there is enough dissimilarity in which of the following factors?
67. type of business
68. product name
69. language in brand promotions
70. all of the above
71. ________ allow a buyer to use a company’s product, but with restrictions on the ability to duplicate or distribute it.
72. Copyrights
73. Patents
74. Trademarks
75. Licenses
76. All of the following can be defined as trade secrets except ________.
77. formulas
78. facts
79. market data
80. algorithms
81. Which of the following is not a widely held criticism of spam?
82. it places burdens on network resources
83. it reduces the costs of marketing to target consumers
84. it is an unwanted intrusion for receivers
85. it is often derived from mailing lists not intended to be used for mass solicitation
86. What is a legal method of protecting children from exposure to inappropriate, obscene, or indecent material online?
87. filtering models
88. censorship of the entire Internet
89. the Computer Decency Act of 1996
90. all of the above
91. Jurisdiction ________.
92. is a legal term that describes the authority of a court over individuals, groups, or firms
93. has traditionally been based upon physical presence/location
94. is unlikely to be exercised within the geographic boundaries of other nations or states
95. all of the above
96. Which of the following is not a possible sanction for fraudulent conduct?
97. forfeiture of property
98. lifetime bans on Internet commerce
99. civil judgments
100. consumer education

True/False

1. The study of ethics has been in existence for over 2,500 years.
2. True
3. False

1. If individuals copy, share, or distribute computer software without having purchased it under a licensed, then they may be supporting software piracy.
2. True
3. False
4. There is currently no law regulating consumers’ right to opt-out of unwanted data collection.
5. True
6. False
7. The issue of data collection is the only problem within the context of online privacy.
8. True
9. False
10. Cyber squatting refers to practices whereby one party registers domain names belonging to or resembling the trade names of others.
11. True
12. False
13. Only registered trademarks are protected under the rules outlined in the US Lanham Act.
14. True
15. False
16. Metatags can be used to protect against one’s own or cyber squat against another’s intellectual property, product, or trade name.
17. True
18. False
19. Shrinkwrap, clickwrap, and break-the-seal represent methods of corporate attempts to communicate software licensing obligations to consumers.
20. True
21. False
22. The mass distribution of unsolicited electronic mail is often referred to as spam.
23. True
24. False
25. The use of email or websites to impersonate individuals or corporations is known as spidering.
26. True
27. False

1. According to the text, privacy issues have been a subject of close international attention.
2. True
3. False
4. The Federal Economic Espionage Act of 1996 was enacted, in part, to prevent and prosecute against foreign distribution of corporate trade secrets.
5. True
6. False

Essay Questions

1. What is the distinction between law and ethics?
2. What are the arguments for and against self-regulation? Which position holds more validity in your opinion?
3. The issue of privacy can be broken down into three general areas. Identify and define these areas.
4. What are the arguments for and against the mass distribution of unsolicited email? Support one of these viewpoints using evidence from your own use of email.
5. What are some ways for consumers to protect themselves from fraud? Your answer should include a definition of fraud and a specific website useful in protecting consumers.
6. What are the norms used by the FTC that represent the minimum requirements essential to the ethical use of consumer information?
7. What are some examples of trade secrets that could be distributed illegally according to the US Economic Espionage Act of 1996?