Chapter 3 Exam Prep Defining The Management Problem Bougie

Chapter 3 – Defining the Management Problem

1. In situations where there are no immediate problems such as a loss in market share, dissatisfied personnel, or disgruntled consumers research is not needed.
2. T
3. F
4. Four considerations influence the decision of whether to conduct research. Which consideration does NOT play a role?
5. The potential usefulness of the research results
6. The resources available for implementing the research results
7. The generalizability of the findings
8. The attitude of various stakeholders toward the project
9. A project with little potential usefulness should still be executed.
10. T
11. F

4. Which of the following statements is correct?

1. Research is futile if an organization lacks the resources (money, time, and staff) to follow up on research results.
2. Stakeholders must look at a proposed research project with an open mind if the research project is to be successful.
3. Statement I
4. Statement II
5. Both statements
6. Both statements are incorrect.

5. Which consideration may play a role in the assessment of the value of informatio?

1. Time pressure: under what kind of time pressure is the manager?
2. How easy is it to collect information?
3. What is the cost of a bad decision?
4. All of the above.

6. ____________ will help the researcher to (eventually) define the management problem.

a. A first review of the literature.

b. Exploration and diagnosis.

c. Expert interviews.

d. Developing a research proposal.

7. Common pitfalls are a desire to achieve quick results, tunnel vision, and the tendency to confuse interpretations with facts.

1. T
2. F

8. In general, the solubility of a problem is determined by the degree of consensus on whether there is a problem, on what the problem is, and on the constraints that should be met by the solution, and the extent to which relevant knowledge is available on how the problem can be solved.

1. T
2. F

9. In some cases stakeholders do not agree on what the problem is and/or the constraints of the solution. Sometimes there is sufficient knowledge about how to solve the problem, but due to, for example, conflicting interests or different value systems, beliefs or ethical standpoints every viable solution to the problem is blocked. Such _____________ problems frequently occur in organizations.

a. information

b. consensus

c. technical

d. messy

10. A problem could also indicate an interest in an issue where finding the right answers might help to improve an existing situation.

a. T

b. F