Chapter 1 Exam Questions Becoming A Healthcare Manager

Chapter 1: Becoming a Healthcare Manager

Multiple Choice

1. Which of the following factors best represents clinicians who become managers?

A. Their promotion means they have strong managerial skills

B. Their promotion leads to a separation from their professions

C. Their clinical skills are critical to their new positions

D. Their clinical skills are a strong foundation for managerial skills

2. Which of the following transitions are typically necessary for clinicians who become managers?

A. A move from circumstantial control to autonomous control

B. A move to focusing from comprehensive goals to definitive criteria

C. A move from self-direction of work to selfless service of others

D. A move from circumstantial control of work to autonomous control of work

3. Which type of mentor is most likely to be important to a new regional rehabilitation manager for a national chain of nursing homes?

A. Coach

B. Exposer

C. Protector

D. Sponsor

4. Which of the following proportions best describes how managers typically spend their time?

A. 65% administrivia, 10% finances, 25% people

B. 65% people, 10% finances, 25% administrivia

C. 65% finances, 10% people, 25% administrivia

D. 65% finances, 10% administrivia, 25% people

5. The role of a manager to balance continuity and change in an organization is best described as:

A. Communicator

B. Entrepreneur

C. Stabilizer

D. Future leader

6. Which of the following actions best describes the industrious manager?

A. Working 80 hours per week

B. Taking initiative

C. Avoiding delegation

D. On-call while vacationing

7. Under which of the following conditions should a manager delegate responsibility for a task?

A. It involves planning to solve a new problem

B. It involves challenges that will help people grow

C. It involves rewards or discipline

D. It involves coaching and motivating

8. What kind of communication is most likely to occur between a rehabilitation manager and a pharmacy manager?

A. Horizontal

B. Hybrid

C. Matrix

D. Vertical

9. Which of the following financial responsibilities is most typically required of mid-level healthcare managers?

A. Prepare the annual budget

B. Approve capital equipment purchases

C. Establish salary increase rates

D. Gather data for budget decisions