Ch3 Test Bank Answers Relationship The Foundation for Change

Bob Shebib

Choices: Interviewing and Counselling Skills for Canadians, 6/e

Test Bank

Chapter Three

Relationship: The Foundation for Change

Multiple Choice Questions

1. Which of the following statements are true?

a. Developing an effective counselling relationship is critical to success

b. There is little difference between a counselling relationship and good friendship

c. The counselling relationship is critical to success in counselling during the beginning phase, but is less important thereafter

d. Counsellor attitudes are less important than skill

e. The initial focus of counselling should be on problem solving

2. Which of the following are considered “core conditions?”

a. contracting unconditional positive regard

b. confrontation

c. active listening

d. self-disclosure

e. unconditional positive regard

3. Genuineness refers to

a. the extent that clients are open and honest

b. the extent that counsellor responses are real and authentic c. the need to work from a recognized theory based model

d. a counsellor’s ability to think objectively

e. whether client responses are concrete

4. The counselling contract

a. should be strictly adhered to in order to maintain focus and purpose

b. may change over the life of the relationship or even in a single session

c. is prepared by the counsellor

d. should remain relatively intact as counselling progresses

e. none of the above

5. A counselling contract is best described as

a. an intake interview

b. a requirement of all codes of ethics to act responsibly

c. a negotiated agreement between clients and counsellors

d. short-term counselling

e. legal issues that influence the helping relationship

6. An anticipatory contract

a. measures client motivation

b. signals readiness to provide service

c. presents details on the services available at the agency

d. seeks agreement on how future events might addressed.

e. looks at how past experiences have impacted client expectations

7. Abraham Maslow is famous for developing

a. modern theories of counselling

b. procedures for working with resistant clients

c. human stages of growth and development

d. the hierarchy of needs

e. theories on the nature of counselling relationships

8. Immediacy involves

a. providing quick service in crisis situations

b. focusing on problem solving

c. relationship work

d. anticipatory contracting

e. all of the above

9. A dependent relationship is

a. asign that the client is overly reliant on the counsellor for decision making

b. a desirable outcome of effective counselling

c. part of the contract

d. inevitable in counselling

e. necessary for promoting client self-determination

10. Transference is a term first introduced by

a. Abraham Maslow

b. Socrates

c. Freud

d. Bob Shebib

e. a Canadian social worker in 1950

11. Which of the following might signal transference or countertransference?

a. strong feelings of attraction

b. addiction

c. learned helplessness

d. presence of a mental disorder

e. immediacy

12. Countertransference involves

a. strategies for dealing with transference

b. the tendency of counsellors to inappropriately shift feelings to clients

c. resistance to referral

d. intake bias

e. failure to utilize the strengths approach

13. Counsellor self-disclosure

a. is unprofessional and should be avoided

b. should be routine and consistent with each client

c. is appropriate only after a trusting relationship is achieved

d. is best confined to the action stage as a way to model expected outcomes

e. has the potential to be an important part of counselling

14. Self-disclosure should

a. shift the focus from the client to the counsellor

b. only meet the needs of the client

c. meet both client and counsellor needs

d. be used routinely with all clients as a way to model genuineness

e. not require counsellors to reveal feelings

(Answer, “b”, page 83)

15. Which of the following is a task of the ending phase?

a. dealing with feelings about the ending

b. review of the extent that goals have been reached

c. referral

d. relationship closure

e. all of the above

True-False Questions

1. Carl Rogers is the founder of client-centred therapy.

2. Unconditional positive regard is judgmental.

3. Setting goals is a core condition.

4. The stage for the relationship is set before counsellors first meet their clients.

5. Counsellors should avoid discussion of their clients past experiences with counselling.

6. Contracts can focus on relationships, the work to be done, or the potential problems that might be encountered.

7. Counsellor self-disclosure violates ethical standards prohibiting dual relationships.

8. Basic survival is the first priority of Maslow’s Hierarchy of needs.

9. Transference involves referring clients for appropriate community support.

10. A dependent relationship is necessary in the beginning phase in order to meet the goals of counselling.

11. The ending phase may trigger powerful feelings for both clients and counsellors.

12. Relationship work is best confined to the beginning and action phases of counselling.

13. Contracting can empower clients.

14. Sessional contracts answer the question, “What are we hoping to talk about and accomplish today?”

15. Immediacy is a commitment to provide prompt service.

Answers: True - 1, 4, 6, 8, 11, 13, 14; False - 2, 3, 5, 7, 9, 10, 12, 15

Short Answer Questions

1. Develop a sample list of statements and questions that you might use to initiate anticipatory contracting with different clients with different problems such as, anger management, compliance with medication, relapse from drug recovery, etc.

• Suppose I am with you when you are angry. What should I do?
• What do you need from me if you are off your medication?
• Imagine that you have had a relapse. At that point, predict what I might do to help you get back to recovery.

2. List and define the different types of counselling contracts.

3. What is the difference between transference and countertransference. Give examples from your own life that illustrate each concept.

4. Describe Maslow’s Hierarchy of needs.

(see Figure 3.2, page 75 for hierarchy)

5. Describe the work of the ending phase and how it can benefit clients

6. What are some important considerations for relationships with youth?

Essays

1. Prepare a report with one detailed example illustrating the development of a relationship with a client (successful or unsuccessful.) Include a typescript of relevant dialogue with your analysis of the interaction. What did you learn from this experience?

2. Work with a partner to negotiate a relationship contract. Prepare a video illustrating your work (maximum 10 minutes.) Submit a report that discusses your use of skills and an analysis of the effectiveness of your work.

3. Self-Awareness and Goal Setting Exercise: Beginnings

This assignment has two purposes:

a. to increase your self-awareness regarding how you handle beginnings (most of us tend to repeat established patterns).

b. to start the process of developing a range of different skills and strategies for handling beginnings.

Not all clients will respond favourably to your preferred style and situational variables may require different approaches. Consequently, it is important to develop a range of different strategy choices for handling beginnings so that you are not locked into repeating the same established pattern each time.

Describe how you typically handle beginnings. Include details regarding your behaviour (verbal and nonverbal), your feelings, and your thoughts. What first impressions are you likely to leave with others? You might find it useful to interview others (e.g., classmates).

Discuss the circumstances (with reference to clients) you might encounter in a social

service setting) under which your typical style might be an asset and a limitation. Be

specific.

Identify a goal for development (related to how you handle beginnings.) This goal will represent a style choice that you wish to add to your skill repertoire.

4. Self-Awareness and Goal Setting Exercise: Endings

This assignment has two purposes:

a. to increase your self-awareness regarding how you handle endings (most of us tend to repeat established patterns).

b. to start the process of developing a range of different skills and strategies for handling endings.

Not all clients will respond favourably to your preferred style and situational variables may require different approaches. Consequently, it is important to develop a range of different strategy choices for handling endings so that you are not locked into repeating the same established pattern each time.

Describe how you typically handle endings. Include details regarding your behaviour

(verbal and nonverbal), your feelings, and your thoughts.

Discuss the circumstances (with reference to clients) you might encounter in a social

service setting) under which your typical style might be an asset and a limitation. Be

specific. Identify a goal for development (related to how you handle endings.) This goal will represent a style choice that you wish to add to your skill repertoire.

5. Write a paper illustrates (include detailed practice or hypothetical case examples) how you might utilize Maslow’s Hierarchy in your work as a counsellor. Your work should also include a critical evaluation of this theory including examples that illustrate how and when people might sacrifice lower level needs to realize higher order needs.

6. Essay Topic: Counselling youth: unique skills and challenges