Chapter 3: Designing Your Leadership Capacity

Test Bank

Multiple Choice

1. Leadership is not about assembling individuals into a workplace but rather creating a work ______ for others to thrive.

A. dynamic

B. space

C. challenge

D. operation

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Knowledge

Answer Location: Workspace Transforms the Workplace

Difficulty Level: Easy

2. ______ is the process of getting work performed or generating new ways of doing things, usually online, from a crowd of people.

A. Hierarchy

B. Freelance

C. Crowdsourcing

D. Perseverance

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Knowledge

Answer Location: Workspace Transforms the Workplace

Difficulty Level: Easy

3. The workspace is now often viewed as an environment where knowledge is valued as a critical component to creating an ______ culture.

A. interpersonal

B. existential

C. intrapersonal

D. innovative

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Comprehension

Answer Location: Workspace Transforms the Workplace

Difficulty Level: Medium

4. The idea of crowdsourcing is to ______ productivity by outsourcing it to a crowd of independent workers.

A. decrease

B. enhance

C. neutralize

D. advocate

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Comprehension

Answer Location: Workspace Transforms the Workplace

Difficulty Level: Medium

5. What is not an example of how the digital workspace is changing face-to-face interaction between colleagues and leaders?

A. A professor in one state guest lecturing in a classroom in another state using a web cam.

B. Collaborators on a book discussing their work via a group chat.

C. Having a group meeting in an office boardroom.

D. Web conferencing with suppliers in another country.

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Comprehension

Answer Location: Workspace Transforms the Workplace

Difficulty Level: Medium

6. An organization in which the leadership is based on one’s position or title in an environment of command and control over others from the top down is known as a ______.

A. hierarchy

B. matrix

C. culture

D. metaphor

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Application

Answer Location: Streamlined Organizational Structure Displaces the Hierarchy

Difficulty Level: Medium

7. An organization that is concerned with their ______ recognizes the importance of how their success is intertwined with the success of their community, nation, and world.

A. marketing efforts

B. recruitment successes

C. carbon footprint

D. employee retention

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Comprehension

Answer Location: Renewed Interest in Social and Corporate Responsibility Arises

Difficulty Level: Medium

8. What is not an example of an organization recognizing the importance of the bigger picture and how their organizational success is intertwined with the success of their community, nation, and the world?

A. An organization installing new wheelchair ramps and handicapped parking spots.

B. An organization arranging workshops on sexual harassment and racial discrimination.

C. An organization installing more recycling receptacles around the office.

D. An organization not offering a ride share program among its employees.

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Application

Answer Location: Renewed Interest in Social and Corporate Responsibility Arises

Difficulty Level: Medium

9. ______ is a steady persistence in a course of action in spite of unexpected delays.

A. Perseverance

B. Imagination

C. Hierarchy

D. Empathy

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Knowledge

Answer Location: Risk-Taking Replaces Status Quo

Difficulty Level: Easy

10. With technology intervening in almost every aspect of the workplace, decisions about values, ethics, civil rights, and social welfare will still require ______ assessment.

A. robotic

B. mechanical

C. human

D. computerized

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Comprehension

Answer Location: Humans Compete With Technology

Difficulty Level: Medium

11. In a small town, the conflict between technology and human values came about in regard to a proposal by a university to build an extensive power plant to fuel electricity for both the town and a special new data center. What aspects of the project did the technology consider in its analysis before work on the project began?

A. An algorithm used to determine costs and benefits supported the decision that this project was feasible.

B. The amount of noise caused by the project was analyzed.

C. A group of local scientist investigated the amount of pollution that would come to the town.

D. Local town representatives determined that the disruption to local quality of life would be significantly detrimental to those residing near the site.

Learning Objective: 3.1: Describe important new challenges of leadership in a changing workplace.

Cognitive Domain: Application

Answer Location: Humans Compete With Technology

Difficulty Level: Medium

12. ______ is defined as the ability to sense the feelings of others with the capacity to detect another’s mindset.

A. Essence

B. Perseverance

C. Empathy

D. Engagement

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Exhibit Empathy

Difficulty Level: Easy

13. Empathy is an aspect of what type of intelligence?

A. existential

B. digital

C. intrapersonal

D. emotional

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Exhibit Empathy

Difficulty Level: Medium

14. You have been asked to prepare a German classmate to participate in a group project. Which of the following examples would an effective and empathetic leader do?

A. You would give them an easy part of the project to do so they can get it done.

B. You would team up with them during the project and concentrate on listening to their ideas.

C. You would not invite them to the group work sessions and have someone else help them after the group meets.

D. You would pair them up with another foreign student on the team so they could support one another.

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Application

Answer Location: Exhibit Empathy

Difficulty Level: Medium

15. Exhibiting empathy needs to be separated from having ______, which is feeling sorry for and/or acting in a condescending manner.

A. sympathy

B. insight

C. compassion

D. rapport

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Exhibit Empathy

Difficulty Level: Medium

16. Which of the following is not an aspect of empathy?

A. It is considered the basis for forming a trustful relationship with others, and trust is the foundation of credibility.

B. It is a key building block of morality since it places you in the shoes of another.

C. It allows you to remove yourself from an issue and have someone else assist.

D. It reduces prejudice, bullying, and inequality in the workplace.

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Exhibit Empathy

Difficulty Level: Medium

17. ______ is having a set of skills, attitudes, and abilities that enables an individual to use a variety of technical tools (the Internet, platforms, mobile tools, and computers, etc.) when seeking gathering and analyzing data and communicating findings to others.

A. Internet engagement

B. Digital competence

C. Digital engagement

D. Internet competence

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Engage Digitally

Difficulty Level: Easy

18. What of the following is an example in which digital competence is not being demonstrated?

A. Students in a classroom using photographs and video with a digital camera and photoshop tools as the language to interpret what they wish to communicate.

B. A volunteer at a community donation center creating a packet for donors by using video chat to coordinate with fellow volunteers in other locations and Google Docs to design and create a donor letter with the help of those volunteers.

C. Students borrowing laptop computers from school to research a project using search engines and preparing a Power Point presentation.

D. A program manager organizing a conference call with other managers in the company’s boardroom.

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Engage Digitally

Difficulty Level: Medium

19. Organizational ______ is defined as shared values and assumptions by organizational members.

A. community

B. nature

C. culture

D. skill

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Enhance a Collaborative Work Culture

Difficulty Level: Easy

20. What can be done to develop a collaborative work culture?

A. design a workspace that separates workers from one another

B. create a vision of purpose that is unclear

C. hire individuals who will accept risk-taking as an organizational norm

D. discourage those around you to nurture orthodox thinking

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Enhance a Collaborative Work Culture

Difficulty Level: Medium

21. Promoting risk-taking as a norm requires a ______ culture.

A. generic

B. unilateral

C. solitary

D. collaborative

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Collaboration

Answer Location: Enhance a Collaborative Work Culture

Difficulty Level: Medium

22. Which of the following relationships is an example of a leader–follower relationship that depends upon teamwork, accomplishing an established vision, and sharing responsibility?

A. a parent and a child

B. cocreator partnership

C. a boss and an associate

D. a superior and a subordinate

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Enhance a Collaborative Work Culture

Difficulty Level: Medium

23. In a paper presented in 1927, scholar Mary Parker Follett first used the term ______ pointing to the joint responsibility inherently described by the term leadership.

A. management

B. supervisor

C. compliance

D. followship

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Enhance a Collaborative Work Culture

Difficulty Level: Easy

24. ______ is defined as the ability to get along well with others by getting them to collaborate and eventually partner with you for achieving a specific result.

A. Social intelligence

B. Leadership cooperative

C. Social cooperative

D. Leadership intelligence

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Enact Social Intelligence

Difficulty Level: Easy

25. ______ reflects the process, the thought, the intent, and the motivation of the individual; that being, the actions of people who congregate for a common purpose.

A. Empathy

B. Essence

C. Perseverance

D. Mindfulness

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Knowledge

Answer Location: Enact Social Intelligence

Difficulty Level: Easy

26. Which of the following individuals is not attempting to develop their social intelligence?

A. The host of a gathering greets their guests, whether he or she has known them for years or are just meeting them at this gathering.

B. A challenging discussion arises among a group of guests. One of the guests becomes an active listener in the discussion and reflects what he or she believes that the speakers with the conflict said in an attempt to facilitate an open dialogue.

C. At a social gathering, an individual is conversing only with their friends on topics that are noncontroversial.

D. The host of a gathering is attentive to his or her guests’ nonverbal cues during a discussion and decides to change the topic.

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Enact Social Intelligence

Difficulty Level: Medium

27. Development and growth do not need to mean fixing weaknesses, it can mean building on ______.

A. opportunity

B. ideas

C. teamwork

D. strengths

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

28. Which of the following is not a specific practice that you can implement to take your own empathy to a higher sense of awareness?

A. list what you have in common with your coworkers which may reduce the stress of the unknown

B. demonstrate sympathy toward others and feel sorry for them which enables you to feel better about yourself

C. concentrate on becoming an active listener in which an open dialogue can be generated that enables individuals to express their feelings and ideas

D. use your imagination to visualize what another person may be experiencing which will allow you to focus on the other person more than yourself

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Comprehension

Answer Location: Exhibit Empathy

Difficulty Level: Medium

29. Which of the following scenarios include individuals who are not utilizing practices that will take their empathy to a higher sense of awareness?

A. Many colleagues are working on a group project. Some of the members believe their feelings and ideas are not being acknowledged. To demonstrate to these team members that others are interested in their feelings and ideas, the team director concentrates on being an active listener in what they have to say and thus generates an open dialogue among everyone.

B. During a staff meeting, a manager notices that one of their colleagues strongly opposes an idea that is brought up by another. In order to focus on it, the colleague with the strong reaction, the manager uses their imagination in an attempt to visualize what the colleague has experienced that may have brought about the strong opposition.

C. A coworker is visibly upset. Their colleague gives them a pat on the back and states that everything will be okay while feeling thankful that they are not the one who is crying at work and making a scene.

D. Coworkers from different ethnic backgrounds are assigned a project. To reduce the stress of the unknown, they create a list of what they have in common. They quickly discover that they like the same music and play it during their work sessions.

Learning Objective: 3.2: Identify cutting edge skills for leaders now in demand.

Cognitive Domain: Application

Answer Location: Exhibit Empathy

Difficulty Level: Medium

30. When leaders in an organization focus on the ______ of their employees, more effective work teams are formed; and productivity and employee engagement in decision-making increase substantially.

A. strengths

B. development

C. weaknesses

D. skills

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

31. The ______ domain in the book Strengths Based Leadership by Tom Rath and Barry Conchie means working tirelessly to get something done by taking an idea and transforming it into reality.

A. executing

B. influencing

C. relationship building

D. strategic thinking

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Knowledge

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Easy

32. The ______ domain in the book Strengths Based Leadership by Tom Rath and Barry Conchie means the process of promoting ideas and inspiring others to buy in.

A. executing

B. influencing

C. relationship building

D. strategic thinking

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Knowledge

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Easy

33. The ______ domain in the book Strengths Based Leadership by Tom Rath and Barry Conchie means bringing people with diverse backgrounds and ideas together and maintaining a collective effort to get things accomplished.

A. executing

B. influencing

C. relationship building

D. strategic thinking

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Knowledge

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Easy

34. The ______ domain in the book Strengths Based Leadership by Tom Rath and Barry Conchie means absorbing information for making informed decisions while keeping coworkers focused on the future.

A. executing

B. influencing

C. relationship building

D. strategic thinking

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Knowledge

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Easy

35. According to a 2008 study conducted by Charles Hurst and Tim Judge, awareness of your strengths results in an increase in ______.

A. temperament

B. relationships

C. self-confidence

D. ability

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Easy

36. People who use their strengths in the workplace are more likely to have what in their careers?

A. augmented stress

B. greater job satisfaction

C. lower income level

D. increased conflict

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

37. Which of these statements relates to the executing domain of strengths-based leadership?

A. “I excel at completing tasks and ensuring that deadlines are met.”

B. “I excel at selling the big idea and helping my team reach a broader audience.”

C. “I excel at monitoring and managing team dynamics and ensuring that everyone involved is operating at their best.”

D. “I excel at helping to craft a vision and generate ideas that propel the team forward.”

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

38. Which of these statements relates to the influencing domain of strengths-based leadership?

A. “I excel at monitoring and managing team dynamics and ensuring that everyone involved is operating at their best.”

B. “I excel at helping to craft a vision and generate ideas that propel the team forward.”

C. “I excel at selling the big idea and helping my team reach a broader audience.”

D. “I excel at completing tasks and ensuring that deadlines are met.”

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

39. Which of these statements relates to the relationship building domain of strengths-based leadership?

A. “I excel at helping to craft a vision and generate ideas that propel the team forward.”

B. “I excel at monitoring and managing team dynamics and ensuring that everyone involved is operating at their best.”

C. “I excel at selling the big idea and helping my team reach a broader audience.”

D. “I excel at completing tasks and ensuring that deadlines are met.”

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

40. Which of these statements relates to the strategic thinking domain of strengths-based leadership?

A. “I excel at monitoring and managing team dynamics and ensuring that everyone involved is operating at their best.”

B. “I excel at completing tasks and ensuring that deadlines are met.”

C. “I excel at selling the big idea and helping my team reach a broader audience.”

D. “I excel at helping to craft a vision and generate ideas that propel the team forward.”

Learning Objective: 3.3: Design your leadership capacity to reflect your personal strengths.

Cognitive Domain: Comprehension

Answer Location: Design Your Leadership Capacity: Highlighting Strengths

Difficulty Level: Medium

41. Your ______ involves identifying your assets--strengths, skills, and other desirable characteristics--and packaging them in a manner that enhances leadership efficacy and credibility.

A. leadership brand

B. developing philosophy

C. developing brand

D. leadership philosophy

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Design Your Personal Leadership Brand

Difficulty Level: Medium

42. Which of the following is not part of the three-step process for creating and promoting a personal brand?

A. state your leadership brand to others

B. How would you like to be perceived by others?

C. How can you become the person others desire to follow?

D. What’s in it for me?

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Design Your Personal Leadership Brand

Difficulty Level: Medium

43. Which of the following statements regarding your personal leadership brand is untrue?

A. Your brand sets the stage as to how others perceive you and how willing they are to engage in a collaborative working arrangement.

B. Your brand is an unchanging design. Once it is set, then there is no need for evolvement.

C. Your brand promotes a personal identity as relationships are built among colleagues, fellow employees, friends, and family members.

D. Your brand is your trademark and reflects your journey of self-discovery.

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Design Your Personal Leadership Brand

Difficulty Level: Medium

44. Which of the following statements is not a way in what you can do to get followers to believe you and desire to follow you when creating your leadership brand?

A. you are what you attract

B. you are what you see

C. you are what you read

D. you are what you do

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Step #2: How Can You Become the Person Others Desire to Follow?

Difficulty Level: Medium

45. ______ is the perceived and actual properties of a thing, particularly the properties that determine how something can be used.

A. Perseverance

B. Empathy

C. Affordance

D. Essence

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Knowledge

Answer Location: You Are What You Read | Leadership by Design

Difficulty Level: Easy

46. The most effective way to get followers to join you is by your actions and becoming a ______.

A. rule maker

B. role model

C. risk taker

D. power seeker

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Knowledge

Answer Location: You Are What You Do

Difficulty Level: Easy

47. Your ______ is only as valuable as it is applied and communicated to others, which includes finding the right context as well as helping others find you.

A. developing brand

B. leadership philosophy

C. leadership brand

D. developing philosophy

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Step #3: State Your Leadership Brand to Others

Difficulty Level: Medium

48. Ken Blanchard considered two basic approaches to understanding leadership. When your interest is primarily on achieving ______, then your framework reflects getting tasks done in an efficient and orderly fashion.

A. process

B. perseverance

C. empathy

D. outcomes

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Place Your Brand Into Action

Difficulty Level: medium

49. Ken Blanchard considered two basic approaches to understanding leadership. If your interest is on generating ______ whereby individuals can work collaboratively to achieve something new and special, then your framework reflects working in an environment where people and teamwork are valued.

A. deadlines

B. processes

C. outcomes

D. efficiency

Learning Objective: 3.4: Formulate a preliminary leadership style and brand that connects your strengths and skills.

Cognitive Domain: Comprehension

Answer Location: Place Your Brand Into Action

Difficulty Level: Medium

50. Leaders who genuinely lead with their ______--not just their head--are more equipped to connect with the emotional needs of others.

A. guts

B. strength

C. heart

D. vision

Learning Objective: 3.5: Make a commitment to begin a new journey that will accelerate your career.

Cognitive Domain: Comprehension

Answer Location: Commit to a Journey to Accelerate Your Career

Difficulty Level: Medium

51. Which of the following examples does not demonstrate a leader with heart?

A. A leader who never criticizes employees.

B. A leader who shows respect for those who are ranked beneath them.

C. A leader who asks for help with the task that is required to get something done.

D. A leader who demands that their needs are met.

Learning Objective: 3.5: Make a commitment to begin a new journey that will accelerate your career.

Cognitive Domain: Comprehension

Answer Location: Commit to a Journey to Accelerate Your Career

Difficulty Level: Medium

52. A ______ is an acclamation on your part of the first step of your journey to designing your own leadership and becoming a future leader.

A. commitment letter

B. mission statement

C. career goal

D. battle cry

Learning Objective: 3.5: Make a commitment to begin a new journey that will accelerate your career.

Cognitive Domain: Knowledge

Answer Location: Commit to a Journey to Accelerate Your Career

Difficulty Level: Easy