Ch20 Business And Professional Speaking Exam Questions - Test Bank | Public Speaking Playbook 3e by Gamble by Teri Kwal Gamble. DOCX document preview.
Test Bank
Chapter 20: Business and Professional Speaking
Multiple Choice
1. Speaking ability influences which of the following?
a. Whether you can argue with potential managers.
b. Whether you can talk your way into the position.
c. Whether you advance in your field.
d. Whether you persuade your coworkers to do what you want them to.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
2. In an interview, which of the following is true?
a. Neither the interviewee nor interviewer evaluate one another.
b. The interviewee just evaluates the interviewer.
c. The interviewer just evaluates the interviewee.
d. Both interviewer and interviewee are given the chance to evaluate their compatibility.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Medium
3. Which of the following is a way in which you can research the job and position?
a. Assume that positions of the same name at other organizations will pay similarly.
b. Search the Internet for the specifics of the job you seek.
c. Ask employees about the worst aspect of their job.
d. Make assumptions based on similar companies and jobs.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
4. Which of the following is a question you should ask the interviewer in an interview?
a. “What salary will I be paid?”
b. “How do you gauge an employee’s value?”
c. “What is the worst part about this job?”
d. “What do you dislike about the organization’s culture?”
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
5. The word ______ comes from the French word “entrevoir,” meaning “to meet.”
a. meeting
b. interview
c. communication
d. interaction
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
6. At which stage in the interview is rapport built?
a. opening
b. body
c. close
d. outline
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
7. Which of the following is not an interview format that you may experience?
a. a traditional one-on-one format
b. a panel of interviewers
c. a simulation
d. survey-based
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
8. The interview’s ______ finds the parties reviewing the main points covered.
a. opening
b. body
c. close
d. outline
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
9. ______ questions can be answered with a simple yes, no, or a few words.
a. Closed
b. Open
c. Primary
d. Secondary
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
10. ______ questions are broader, offering more freedom in answering them.
a. Closed
b. Open
c. Primary
d. Secondary
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
11. Which type of questions introduces a topic or area for exploration?
a. closed
b. open
c. primary
d. secondary
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
12. Which questions are also known as probing questions?
a. closed
b. open
c. primary
d. secondary
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
13. The following acronym refers to S.T.A.R. ______.
a. speaker, task, action, result
b. situation, task, achievement, result
c. speaker, task, achievement, result
d. situation, task, action, result
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
14. The S in S.T.A.R. refers to ______.
a. speech
b. situation
c. speaker
d. site
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
15. Which of the following is a way to demonstrate confidence during an interview?
a. apologize
b. speaking directly
c. arguing to show self-assurance
d. show up a few moments late to make the interviewer wait for you
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1d. Be an Active Interview Participant
Difficulty Level: Medium
16. During an interview, in addition to asking the questions you prepared in advance, make sure that you ask ______.
a. closed questions
b. open questions
c. primary questions
d. secondary questions
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1d. Be an Active Interview Participant
Difficulty Level: Medium
17. Which of the following is unnecessary for a meeting?
a. understanding the meeting’s purpose
b. reviewing its agenda
c. engaging actively in the exchanging of information
d. persuading your coworkers
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Medium
18. Which of the following is true of roles in meetings?
a. Members perform both task and maintenance roles.
b. Self-serving roles shouldn’t be avoided.
c. Self-serving roles are helpful.
d. Members only perform task roles.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2a. Participating in the Meeting
Difficulty Level: Medium
19. A ______ is similar to a persuasive presentation in a business setting.
a. brief
b. pitch
c. report
d. argument
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
20. Which of the following is true of a brief?
a. It is typically 10 to 12 minutes in length.
b. It is spatially organized.
c. It details what has been done and/or what needs to be done.
d. It is delivered conversationally.
Learning Objective: 20.4: Deliver a briefing
Cognitive Domain: Comprehension
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
21. The ______ shows a summary of what you have learned or accomplished.
a. brief
b. pitch
c. report
d. conclusion
Learning Objective: 20.5: Present a report.
Cognitive Domain: Comprehension
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
22. Which of the following is a type of report regularly presented in organizations?
a. status reports
b. quizzes
c. book reviews
d. news reports
Learning Objective: 20.5: Present a report.
Cognitive Domain: Comprehension
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
23. A/an ______ is a short talk that provides information needed to complete a task or make a decision.
a. pitch
b. briefing
c. report
d. interview
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
24. A ______ provides a summary of what you have learned or accomplished.
a. report
b. brief
c. pitch
d. interview
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
25. When pitching, your goal is to convince the people holding the power that what you propose is worthy of their money, time, or ______.
a. concentration
b. energy
c. conversation
d. intellect
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
6. “Would you tell me about yourself?” is an example of a/(n) ______ question.
a. primary
b. secondary
c. open
d. closed
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Application
Answer Location: 20.1c. Get to the Heart of the Questions
27. The A in S.T.A.R. refers to ______.
a. application
b. aesthetics
c. affirmation
d. action
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
28. The T in S.T.A.R stands for ______.
a. time
b. task
c. truth
d. trade
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
29. Secondary questions follow up on ______ questions.
a. primary
b. probing
c. closed
d. open
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
30. A pitch is a persuasive presentation in a business setting. Some pitches are very brief—we call them “elevator pitches”—and basically depend on you distilling your idea into a few words that can be conveyed to an audience within ______ seconds.
a. 30–45
b. 10–20
c. 5–10
d. 25–30
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
Fill-in-the-Blank
1. It is assumed that how you behave during an ______ reveals how you behave in general.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
2. The ______ stage is the longest component of the interview.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Easy
3. S.T.A.R. stands for ______, task, action, and result.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Easy
4. The ‘T’ in S.T.A.R. stands for ______.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
5. ______ questions introduce a topic or area for exploration.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
6. Meeting members should avoid performing ______ roles which focus exclusively on a member’s needs but not helpful to or in the best interests of others in the meeting.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2a. Participating in a Meeting
Difficulty Level: Medium
7. When a meeting is effective, as when working in groups members seamlessly perform task and maintenance roles, but avoid performing self-serving roles—those roles focused exclusively on a member’s ______ but not helpful to or in the best interests of others in the meeting.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2a. Participating in a Meeting
Difficulty Level: Medium
8. ______ questions, also known as probing questions, follow up on primary questions.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
9. ______ questions are broad, offering more freedom in answering.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
10. To obtain the endorsement of those listening to you, you would deliver a ______.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Easy
11. To communicate ______, never inquire about vacation, personal days, or benefits on your first interview.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1e. Make a Positive Impression
Difficulty Level: Medium
12. When pitching, your goal is to convince the people holding the power that what you propose is worthy of their ______, time, or energy.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
13. Some pitches are very brief—we call them “______ pitches”—and basically depend on you distilling your idea into a few words that can be conveyed to an audience within 5 to 10 seconds.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
14. Briefings can also be ______ oriented, focusing on client interests and needs.
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
15. A ______ is a brief talk that provides information needed to complete a task or make a decision.
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
16. A ______ provides a summary of what you have learned or accomplished.
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
17. Status reports, ______ studies, and investigative reports are presented regularly in organizations.
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
18. Although the content of a training session is similar to a “______” speech, both the purpose and method of delivery are substantially different.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Comprehension
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
19. ______ teach their audience members how to do something.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Knowledge
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Easy
20. During a training session, you should plan activities to ensure attendees are actively ______ in the session.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Knowledge
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
21. Before arriving, compile a list of ______ for the interviewer.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
22. It’s also necessary to know how to adjust your presentation and message when speaking to those in ______, your ______, and those who report to you.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
23. When preparing for an interview, plan on being asked how you would describe your greatest ______ and ______.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
24. A possible question you could ask the interviewer is “what do you like best about the organization’s ______?”
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
25. The conversation during an interview distinguishes itself from casual conversation in that it is ______ and designed to achieve specific objectives.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
26. Just as with a speech, to succeed in an interview you need to prepare, gain control of any ______.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
27. ______ give workshops on virtually any subject.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Knowledge
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
28. It is important to demonstrate the ______ of the training to those in attendance.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Knowledge
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
True/False
1. Once you have reached the interview stage, you don’t need to be as concerned about your resume.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
2. The body stage is the longest component of the interview.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
3. In the beginning of the interview you should have a goal to establish rapport.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
4. S.T.A.R. stands for situation, trust, action, reference.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Easy
5. In addition to preparing for potential questions, you also need to prepare yourself for the fact that you likely will be asked some questions that you have not anticipated.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Application
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
6. Secondary questions introduce a topic or area for exploration.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Medium
7. Interviews contain different kinds of questions.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
8. It is important to demonstrate the relevance of the training to those in attendance.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Knowledge
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
9. Well-planned interviews are structured, divided into stages.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Medium
10. When preparing for an interview, plan on being asked how you would describe your greatest income and benefits.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1a. Research the Job and the Position
Difficulty Level: Medium
11. Open questions are broader, offering more freedom for answering.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
12. Secondary questions introduce a topic or area for exploration.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1c. Get to the Heart of the Questions
Difficulty Level: Easy
13. Arrogance or unclear goals are behaviors that turn off interviewers.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1e. Make a Positive Impression
Difficulty Level: Easy
14. Looking, sounding, and acting professionally throughout an interview facilitates professionalism.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1e. Make a Positive Impression
Difficulty Level: Medium
15. Adequate preparation is only essential to leading a meeting.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Knowledge
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Easy
16. Meeting members should avoid performing self-serving roles which focus exclusively on a member’s needs but not helpful to or in the best interests of others in the meeting.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2a. Participating in a Meeting
Difficulty Level: Medium
17. Your conduct during a meeting can detract from your professional image.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Knowledge
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Easy
18. Every participant shares responsibility for a meeting with the meeting’s leader.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Knowledge
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Easy
19. Promotional pitches are usually made in person.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Easy
20. A pitch should always be done in a team.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Easy
21. When pitching, your goal is to convince the people holding the power that what you propose is worthy of their money, time, or energy.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
22. A pitch is a brief talk that provides information needed to complete a task or make a decision.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
23. Some pitches are very brief—we call them “elevator pitches”—and basically depend on you distilling your idea into a few words that can be conveyed to an audience within 5 to 10 seconds.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
24. An organization’s culture influences the nature of the reports.
Learning Objective: 20.5: Present a report.
Cognitive Domain: Comprehension
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
25. Trainers give workshops on virtually any subject.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Comprehension
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
26. The content of a training session is similar to a persuasive speech, both the purpose and method of delivery are substantially different.
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Comprehension
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
27. To obtain the endorsement of those listening to you, you would deliver an interview.
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Comprehension
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Medium
Short Answer/Essay
1. Discuss possible questions you could prepare for when getting ready for an interview.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Medium
2. What is the difference between Primary and Secondary questions?
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Medium
3. What is S.T.A.R.?
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1. First, Get the Job: How to Handle a Job Interview
Difficulty Level: Easy
4. What are some ways to be successful in an interview?
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Comprehension
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Hard
5. Make a game plan for an interview.
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Application
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Hard
6. What are behaviors that can turn off interviewers?
Learning Objective: 20.1: Participate proactively in an employment interview.
Cognitive Domain: Knowledge
Answer Location: 20.1b. Plan the Conversation
Difficulty Level: Easy
7. What are the guidelines for participating in a meeting?
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Knowledge
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Easy
8. When is a meeting the most effective?
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Medium
9. How can a participant plan to participate in a meeting successfully?
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2. Speaking in a Meeting
Difficulty Level: Medium
10. List a few steps that a leader can take to ensuring a positive and productive meeting.
Learning Objective: 20.2: Interact effectively in a meeting.
Cognitive Domain: Comprehension
Answer Location: 20.2b. Leading the Meeting
Difficulty Level: Medium
11. What are the components of a good pitch?
Learning Objective: 20.3: Pitch an idea.
Cognitive Domain: Knowledge
Answer Location: 20.3. Pitching an Idea
Difficulty Level: Easy
12. Discuss what a briefing is.
Learning Objective: 20.4: Deliver a briefing
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
13. What is a report?
Learning Objective: 20.5: Present a report.
Cognitive Domain: Knowledge
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Easy
14. What are the guidelines for presenting a report?
Learning Objective: 20.5: Present a report.
Cognitive Domain: Comprehension
Answer Location: 20.4. Delivering a Briefing or Report
Difficulty Level: Medium
15. What are a few ways to conduct a successful training session?
Learning Objective: 20.6: Conduct a training session.
Cognitive Domain: Comprehension
Answer Location: 20.5. Conducting a Training Session
Difficulty Level: Medium
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Test Bank | Public Speaking Playbook 3e by Gamble
By Teri Kwal Gamble