Ch2 What Is Intercultural Communication Verified Test Bank - Intercultural Comm. 3e | Complete Test Bank Toomey by Stella Toomey. DOCX document preview.
TEST BANK – CHAPTER2
25Multiple Questions
5True/False Questions
5 Essay Questions
Type:Multiple Choice | ||
Title:Chapter2Question 1 | ||
1) | _______refers to a bound unit of interacting individuals who uphold a set of shared traditions and way of life. | |
Page reference: | ||
a.# | Cultural tradition | |
b.# | Cultural community | |
c.# | Cultural norm | |
d.# | Cultural bump | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 2 | ||
2) | Dr.Grey realizes she has inappropriately criticizedBinhPhuoc’s family remedy for sprained ankles. However, because intercultural communication is a(n) _______process, she cannot take back her remark. | |
Page reference: | ||
a.# | embedded system | |
b.# | symbolic | |
c.# | encoding | |
d.# | irreversible | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 3 | ||
3) | _______meaning refers to the factual or digital information conveyed to the receiver. | |
Page reference: | ||
a.# | Content | |
b.# | Relational | |
c.# | Shared | |
d.# | Identity | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 4 | ||
4) | _______intercultural communication emphasizes the importance of integrating knowledge and an open-minded attitude and putting them into adaptive and creative practice in everyday communication. | |
Page reference: | ||
a.# | Conscious incompetent | |
b.# | Inflexible | |
c.# | Ethnocentric | |
d.# | Flexible | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 5 | ||
5) | An_______mindset means understanding a communicationbehaviorfrom the other person’s cultural frame of reference. | |
Page reference: | ||
a.# | ethnocentric | |
b.# | ethnorelative | |
c.# | individualistic | |
d.# | intercultural | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 6 | ||
6) | Caleb returns from a vacation in Greece and announces that Greeks are unfriendly and cold because theywon’tstrike up conversations with him on the subways as is often done in the United States. What mindset is Caleb using to evaluate Greekbehavior? | |
Page reference: | ||
a.# | Divergent thinking mindset | |
b.# | Convergent thinking mindset | |
c.# | Ethnocentric mindset | |
d.# | Ethnorelativemindset | |
END OF QUESTION | ||
The following questions are derived fromSeesection “Three Content Components: Knowledge, Attitude, and Skills”
Type:Multiple Choice | ||
Title:Chapter2Question 7 | ||
7) | Visiting ethnicneighborhoods, temples, or stores is an example of which kind of knowledge? | |
Page reference:See section “Three Content Components: Knowledge, Attitude, and Skills” | ||
a.# | Formal studying | |
b.# | Informal studying | |
c.# | Affective knowledge | |
d.# | Ethnocentric knowledge | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 8 | ||
8) | The_______attitude layer refers to the willingness to suspend ethnocentrism and the readiness to be open-minded in learning about cross-cultural difference issues. | |
Page reference:See section “Three Content Components: Knowledge, Attitude, and Skills” | ||
a.# | cognitive | |
b.# | affective | |
c.# | unconscious incompetence | |
d.# | conscious incompetence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 9 | ||
9) | The_______attitude layer refers to the emotional commitment to engage in cultural perspective taking and the cultivation of an empathetic heart in reaching out to culturally diverse groups. | |
Page reference:See section “Three Content Components: Knowledge, Attitude, and Skills” | ||
a.# | cognitive | |
b.# | affective | |
c.# | unconscious incompetence | |
d.# | conscious incompetence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 10 | ||
10) | _______refers to our operational abilities to integrate knowledge and a responsive attitude with adaptive intercultural practice. | |
Page reference:See section “Three Content Components: Knowledge, Attitude, and Skills” | ||
a.# | Skills | |
b.# | Ethnocentrism | |
c.# | Divergent thinking | |
d.# | Informal learning | |
END OF QUESTION | ||
The following questions are derived from the section titled“Three Criteria: Appropriateness, Effectiveness, and Adaptability”
Type:Multiple Choice | ||
Title:Chapter2Question 11 | ||
11) | Cliff notices that a study-abroad student bows instead of shaking hands when introduced. Cliff thinks to himself, “This is not what I expected, and it’s not even the thing to do when introduced.” Cliff is evaluating the study-abroad student based on which criteria of flexible intercultural communication? | |
Page reference:See section “Three Criteria: Appropriateness, Effectiveness, and Adaptability” | ||
a.# | Appropriateness | |
b.# | Effectiveness | |
c.# | Communication adaptability | |
d.# | Communication creativity | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 12 | ||
12) | When Abel is introduced to a study-abroad student who bows instead of shaking hands, Abel decides to try bowingas a way toadjust to meet the need of the situation. We should congratulate Abel for doing a good job at which criterion of flexible intercultural communication? | |
Page reference:See section “Three Criteria: Appropriateness, Effectiveness, and Adaptability” | ||
a.# | Ethics | |
b.# | Effectiveness | |
c.# | Communication adaptability | |
d.# | Communication creativity | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 13 | ||
13) | Our ability to change our interactionbehaviorsand goals to meet the specific needs of the situation is which criterion of a flexible intercultural communicator? | |
Page reference:See section “Three Criteria: Appropriateness, Effectiveness, and Adaptability” | ||
a.# | Appropriateness | |
b.# | Effectiveness | |
c.# | Communication adaptability | |
d.# | Communication ethnocentrism | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 14 | ||
14) | When you are very concerned about how to engage in a proper and polite Finnish dinner conversation, you are working hard to address the process_______criterion of competent intercultural communication. | |
Page reference:See section “Three Criteria: Appropriateness, Effectiveness, and Adaptability” | ||
a.# | effectiveness | |
b.# | appropriateness | |
c.# | ethics | |
d.# | creativity | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 15 | ||
15) | You’revery focused in moving your task goals forward in your overseas assignment, you’re working hard on the competence criterion of | |
Page reference:See section “Three Criteria: Appropriateness, Effectiveness, and Adaptability” | ||
a.# | appropriateness. | |
b.# | effectiveness. | |
c.# | adaptability. | |
d.# | excellence. | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 16 | ||
16) | The staircase model of intercultural communication depicts various stages of developingintercultural | |
Page reference:See section “A Staircase Model” | ||
a.# | communication flexibility. | |
b.# | language fluency. | |
c.# | communication ethics. | |
d.# | nonverbal fluency. | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 17 | ||
17) | In the staircase model of intercultural communication, the “blissfully ignorant” stage at which individuals have no culture-sensitive knowledge to communicate competently with the host members of the new culture is the_______ stage. | |
Page reference:See section “A Staircase Model” | ||
a.# | conscious competence | |
b.# | conscious incompetence | |
c.# | unconscious incompetence | |
d.# | unconscious competence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 18 | ||
18) | In the staircase model of intercultural communication, the stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is the_______stage. | |
Page reference:See section “A Staircase Model” | ||
a.# | conscious competence | |
b.# | conscious incompetence | |
c.# | unconscious incompetence | |
d.# | unconscious competence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 19 | ||
19) | Carmen takes her intercultural communication class and realizes that she indeed should change some of her intercultural communicationbehaviors. So,shehas made efforts toincrease her knowledge, attitudes, and skills. Carmen is in what stage of the staircase model? | |
Page reference:See section “A Staircase Model” | ||
a.# | Unconscious incompetence | |
b.# | Conscious incompetence | |
c.# | Conscious competence | |
d.# | Unconscious competence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 20 | ||
20) | An individual who actively pursues new intercultural knowledge to improve her communication competencies with individuals from another culture is operating at which stage of the staircase model of intercultural communication? | |
Page reference:See section “A Staircase Model” | ||
a.# | Conscious competence stage | |
b.# | Conscious incompetence stage | |
c.# | Unconscious incompetence stage | |
d.# | Unconscious competence stage | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 21 | ||
21) | In the staircase model of intercultural communication, the stage at which an individual is “mindlessly mindful” and can code-switch effortlessly between the two different intercultural communication systems is the_______stage. | |
Page reference:See section “A Staircase Model” | ||
a.# | conscious competence | |
b.# | conscious incompetence | |
c.# | unconscious incompetence | |
d.# | unconscious competence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 22 | ||
22) | The “mindlesslymindful” stage refers to the_______stage in thestaircasemodel. | |
Page reference:See section “A Staircase Model” | ||
a.# | unconscious competence | |
b.# | conscious competence | |
c.# | unconscious incompetence | |
d.# | conscious incompetence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 23 | ||
23) | In visiting Bhutan, Andrew starts taking intentional steps to increase his intercultural knowledge and combines his knowledge with culture-sensitive practice. Andrew is at the_______stage of the staircase model. | |
Page reference:See section “A Staircase Model” | ||
a.# | unconscious incompetence | |
b.# | conscious incompetence | |
c.# | conscious competence | |
d.# | unconscious competence | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 24 | ||
24) | According to the process principle of intercultural communication, intercultural communication often involves varying degrees of_______intergroup perceptions. | |
Page reference:See section “Process Consciousness: Underlying Principles” | ||
a.# | favorable | |
b.# | neutral | |
c.# | biased | |
d.# | realistic | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter 2 Question 25 | ||
25) | A(n)_______is a cultural violation on thebehaviorallevel when our meanings do not overlap with one another in viewing the samebehavior, which can create communication awkwardness or embarrassment. | |
Page reference:See section “Process Consciousness: Underlying Principles” | ||
a.# | interaction goal | |
b.# | relational goal | |
c.# | culture bump | |
d.# | cultural community | |
END OF QUESTION | ||
True and False Questions
Type:Multiple Choice | ||
Title:Chapter2Question26 | ||
26) | An ethnocentric mindset means understanding a communicationbehaviorfrom the other person’s cultural frame of reference. | |
a.# | True | |
b.# | False | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 27 | ||
27) | An ethnocentric mindset can include both unconscious and conscious attitudes infavoringthe ingroup standard to the exclusion of outgroup standard. | |
a.# | True | |
b.# | False | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 28 | ||
28) | An “ethnorelativemindset” means the mindful integration of knowledge, open-minded attitude, and systematic practice of culture-sensitive communication skills in dealing with cultural differences. | |
a.# | True | |
b.# | False | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question 29 | ||
29) | The first starting stage of the staircase model of flexible intercultural communication involves becoming aware of behaving incompetently. | |
a.# | True | |
b.# | False | |
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Chapter2Question30 | ||
30) | The staircase model of communication competence is a situational-based model—we can be quite competent in dealing with one cultural group but totally incompetent in dealing with other cultural groups. | |
a.# | True | |
b.# | False | |
END OF QUESTION | ||
Essay Questions
Type:Essay | |
Title:Chapter2Essay Question31 | |
31) | Briefly define the termintercultural communicationand explain one of its characteristics. |
Page reference:Seesection“Intercultural Communication Process: Overall Characteristics” | |
END OF QUESTION | |
Type:Essay | |
Title:Chapter2Essay Question32 | |
32) | Briefly describe the one of the three contexts involved in the “interactive situation” characteristic of intercultural communication. |
Page reference:Seesection“Intercultural Communication: Meaning Construction Characteristics” | |
END OF QUESTION | |
Type:Essay | |
Title:Chapter2Essay Question33 | |
33) | Briefly describe the two kinds of learning that can help increase knowledge about intercultural communication; give an example for each. |
Page reference:Seesection“Three Content Components: Knowledge, Attitude, and Skills” | |
END OF QUESTION | |
Type:Essay | |
Title:Chapter2Essay Question34 | |
34) | Name and briefly describe one of the four stages in the staircase model of intercultural communication. |
Page reference:Seesection“A Staircase Model” | |
END OF QUESTION | |
Type:Essay | |
Title:Chapter2Essay Question35 | |
35) | Briefly define a culturebump (or well-meaning clash),andgive an example. |
Page reference:Seesection“Process Consciousness: Underlying Principles” | |
END OF QUESTION | |
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Intercultural Comm. 3e | Complete Test Bank Toomey
By Stella Toomey