Ch.13 – Acquiring Information Systems And | Exam Questions

Chapter 13

Acquiring Information Systems and Applications

Question type: True/False

1) Avon implemented a(n) ERP system using phased conversion.

Difficulty: Easy

Learning Objective: Provide a real-world application related to acquiring an information system

Section Reference: Case 13.1 Avon Writes Off $125 Million on Failed Software Implementation

AACSB: Information Technology

Bloomcode: Knowledge

2) The application portfolio in an organization is a set of recommended applications resulting from the planning and justification process in application development.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Knowledge

3) The IT infrastructure delineates the way an organization’s information resources should be used to accomplish its mission.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Analytic

Bloomcode: Comprehension

4) IT architecture focuses only on the technical aspects of information resources.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

5) The IS operational plan is a set of projects that will be executed by the IS department and by functional area managers.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

6) Costs are harder to quantify than benefits.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Analytic

Bloomcode: Evaluation

7) The return on investment (ROI) method of cost-benefit analysis measures the effectiveness of management in generating profits with its available assets.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

8) The buy option is particularly attractive if the software vendor allows the company to modify the package to meet its needs.

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

9) Insourcing application development is usually less time consuming and less expensive than buying or leasing.

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

10) Software rental is a method of delivering software in which a vendor hosts the applications and customers use them over a network, typically the Internet.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Application

11) Open-source applications are basically the same as a proprietary application except for licensing, payment, and support.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

12) The earlier in the development process that errors are detected, the less expensive they are to correct.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Comprehension

13) The SDLC is relatively inflexible.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

14) The SDLC encourages changes to user requirements once they have been established.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

15) Technical feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Comprehension

16) Systems analysis describes how a system will solve the business problem, and systems design describes what the system must do to accomplish the task.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

17) Adding functions after a project has been initiated is called scope creep.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

18) In a direct conversion, the new system is turned on, and the old system is turned off at a later time.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

19) Pilot conversion is the process in which the new system is introduced in one part of the organization.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

20) Systems maintenance includes debugging and updating a system.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

21) Maintenance ends when the new system is implemented and has run long enough for a systems audit.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

22) Prototyping allows the users to clarify their information requirements as they use the prototype.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Comprehension

23) Joint application design is used to collect user requirements.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

24) With agile development, a company develops only what it needs right now to be successful.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

25) A key principle of the scrum approach for agile development is that users cannot change their minds during a project.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

26) Object-oriented development focuses on properties and operations.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Comprehension

27) Outsourcing is the use of outside contractors or external organizations to acquire IT services.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Comprehension

28) The most difficult task in evaluating a vendor and a software package is to determine the vendor’s financial health and “staying power.”

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Analytic

Bloomcode: Comprehension

29) A request for proposal (RFP) is sent to potential customers.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology, Diversity

Bloomcode: Knowledge

30) A service-level agreement (SLA) outlines how work is divided between the company and its vendors.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

31) System development is easy if done properly.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

32) Many online tools, such as Appsme (www.appsme.com), AppMakr (www.appmakr.com), and Appsbar (www.appsbar.com), provide templates for users to add text, images, and other features to build simple apps.

Difficulty: Medium

Learning Objective: Provide a real-world application related to acquiring an information system.

Section Reference: IT’s About Small Business 13.2 Build Your Apps Yourself

AACSB: Information Technology

Bloomcode: Comprehension

33) The IT architecture is an absolute constraint on future development efforts.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

34) Open-source software needs to be licensed, paid for, and supported just like proprietary software.

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

35) ICASE provides the link between upper CASE and lower CASE tools.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Analytic

Bloomcode: Application

36) Prototyping and RAD are the same.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

37) You should always specify exactly what you are paying for when you are negotiating a contract with a vendor.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

38) NextGen uses global positioning system (GPS) technologies to shorten routes, save time and fuel, reduce traffic delays, increase the number of planes in the air traffic system, and permit controllers to monitor and manage aircraft with greater safety.

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: Case 13.2 The Federal Aviation Administration’s Next Generation Air Transportation System

AACSB: Information Technology

Bloomcode: Application

Question type: Multiple Choice

39) The information systems planning process proceeds in which order?

a) Organization mission – organization strategic plan – IS strategic plan – new IT architecture

b) Organization mission – IS strategic plan – organization strategic plan – IS operational plan

c) Organization strategic plan – organization mission – IS strategic plan – new IT architecture

d) IT architecture – IS strategic plan – organization strategic plan – organization mission

e) IS development projects – IS operational plan – new IT architecture – organization mission

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

40) Which of the following is not a part of the typical IS operational plan?

a) The mission of the IS function

b) The organizational mission

c) The IT architecture

d) The application portfolio

e) The IS function’s estimate of its goals

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Comprehension

41) Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except:

a) Benefits are harder than costs to quantify.

b) Benefits tend to be more tangible than costs.

c) IT can be used for several different purposes.

d) The probability of obtaining a return from an IT investment is based on the probability of implementation success.

e) The proposed system may be “cutting edge.”

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

42) A company’s IT application portfolio is

a) A list of existing application the company owns.

b) A list of applications that need to be updated.

c) A list of applications that need to be removed.

d) A list of applications that need to be replaced.

e) A list of application to be added or modified.

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

43) A company’s IT architecture includes all of the following except:

a) Hardware and software

b) Networks

c) Database management systems

d) The members of the IT staff

e) How IT decisions will be made

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

44) Which of the following statements about determining the costs and benefits of IT investments is false?

a) Some costs are fixed.

b) Costs do not end when the system is installed.

c) Many IT projects end up being over budget.

d) Benefits are hard to quantify because implementing new technology could be used for multiple purposes.

e) Benefits are hard to quantify because they are tangible.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Comprehension

45) Which of the following is not an advantage of the buy option for acquiring IS applications?

a) Few types of off-the-shelf software are available, thus limiting confusion.

b) The software can be tried out.

c) The buy option saves time.

d) The company will know what it is getting.

e) All of these

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

46) Which of the following are disadvantages of the buy option for acquiring IS applications?

a) The software may not exactly meet the company’s needs.

b) The software may be impossible to modify.

c) The company will not have control over software improvements.

d) The software may not integrate with existing systems.

e) All of these

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

47) Which of the following systems acquisition methods saves the company’s time, enables the company to select software that has been used for similar problems in other organizations, and allows the company to try out the software?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) Buy option

e) Object-oriented development

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Analysis

48) Which of the following systems acquisition methods can result in a company’s acquiring software that is controlled by another company, may be difficult to enhance or modify, and may not support the desired business processes?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) Buy option

e) Component-based development

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

49) Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) External acquisition

e) Object-oriented development

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

50) Which of the following systems acquisition methods is time consuming, costly, and may produce excessive documentation?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) External acquisition

e) Object-oriented development

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

51) _____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.

a) Software-as-a-Service

b) Prototyping

c) Leasing the application

d) Service-oriented architecture

e) The buy option

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

52) Which of the following statements is false?

a) Companies that use Software-as-a-Service are running applications on the vendor’s hardware.

b) Application service providers are similar to Software-as-a-Service providers.

c) Companies that purchase open-source software cannot modify it.

d) Outsourcing refers to acquiring IT applications from outside contractors.

e) Insourcing refers to building IT applications in-house.

Difficulty: Medium

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

53) Place the stages of the systems development life cycle in order:

a) Investigation – analysis – design – programming/testing – implementation – operation/maintenance

b) Investigation – design – analysis – programming/testing – implementation – operation/maintenance

c) Analysis – design – investigation – operation/maintenance – programming/testing – implementation

d) Investigation – analysis – design – programming/testing – operation/maintenance – implementation

e) Investigation – implementation – analysis – programming/testing – design – operation/maintenance

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

54) The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become.

a) Sooner, less

b) Later, less

c) More frequently, more

d) More extensively, more

e) Sooner, more

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Analytic

Bloomcode: Evaluation

55) _____ feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.

a) Technical

b) Economic

c) Organizational

d) Behavioral

e) Time

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

56) _____ feasibility addresses the human issues of an information systems project.

a) Technical

b) Economic

c) Organizational

d) Behavioral

e) Time

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

57) _____ feasibility concerns a project’s financial risk.

a) Technical

b) Economic

c) Organizational

d) Behavioral

e) Time

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

58) Which of the following is not a part of systems analysis?

a) Defining the business problem

b) Identifying the causes of, and solutions to, the business problem

c) Identifying the information requirements that the solution must satisfy

d) Identifying the technical specifications of the solution

e) Gathering information about the existing system

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

59) In the traditional systems development life cycle, users:

a) Are important and ongoing members of the development team throughout the life of the project.

b) Are important only in the testing phases of the project.

c) Have no input.

d) Are important only in the maintenance phase of the project.

e) Provide information requirements.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

60) The deliverable of the systems design stage is:

a) User requirements.

b) Technical system specifications.

c) The prototype.

d) The source code.

e) A working application.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

61) Systems design answers the question, _____:

a) How will the information system resolve the business problem?

b) How much will the information system cost?

c) What is the problem the information system must address?

d) Who will benefit from use of the information system being developed?

e) What is the effective operational life of the system?

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

62) When users ask for added functionality during a systems development project, this is called:

a) User-defined software.

b) Scope creep.

c) Bloatware.

d) An out-of-control project.

e) A runaway project.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

63) Which of the following statements about scope creep is true?

a) Scope creep is relatively cheap, regardless of when it occurs in a project.

b) Because scope creep is relatively cheap, successful project managers allow it.

c) Because scope creep is expensive, successful project managers will not allow it.

d) Because scope creep is expensive, successful project managers limit it.

e) Scope creep means that user requirements are being successfully taken care of.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

64) In the _____ stage of the systems development life cycle, the design specifications are translated into computer code.

a) Systems analysis

b) Programming

c) Systems design

d) Prototyping

e) Feasibility study

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

65) ________ conversion is the riskiest type of conversion process.

a) Parallel

b) Direct

c) Pilot

d) Phased

e) They all have equal risk.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

66) A firm shuts down its old COBOL legacy system and immediately starts up its new PeopleSoft ERP system. This process is called __________ conversion.

a) Phased

b) Direct

c) Parallel

d) Pilot

e) Timely

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

67) A firm implements a new information system in one of its plants, assesses the new system’s performance, and then implements the new system in its other plants. This is an example of __________ conversion.

a) Phased

b) Direct

c) Parallel

d) Pilot

e) Timely

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

68) As systems age, maintenance costs _____.

a) Decrease

b) Increase

c) Remain the same

d) Are negligible

e) Are not considered

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

69) Which of the following systems acquisition methods helps clarify user requirements, promotes genuine user participation, and may produce part of the final system?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) External acquisition

e) Component-based development

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

70) Which of the following systems acquisition methods may encourage inadequate problem analysis, is not practical with large numbers of users, and may result in a company’s purchasing a lower-quality system?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) External acquisition

e) Component-based development

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

71) When systems are created rapidly, without a formal development methodology:

a) End users can take over the work of MIS analysts.

b) The organization quickly outgrows the new system.

c) Hardware, software, and quality standards are less important.

d) Testing and documentation may be inadequate.

e) The organization saves money.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Comprehension

72) As an MIS analyst, you have decided to use a prototyping methodology for a small, Web-based design project. What is the order of steps that you will follow in the project?

a) Develop the prototype; use the prototype; revise and enhance the prototype.

b) Identify user requirements; develop the prototype; use the prototype; revise and enhance the prototype.

c) Develop the prototype; identify user requirements; use the prototype; revise and enhance the prototype.

d) Identify user requirements; develop solutions; select the best prototype; implement the prototype.

e) Identify user requirements; develop the prototype; revise and enhance the prototype.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

73) The _____ approach to systems development is a group-based tool for collecting user requirements.

a) Integrated computer-assisted software engineering

b) Joint application design

c) Rapid application development

d) Prototyping

e) Systems development life cycle

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

74) Which of the following is not an advantage of the joint application design approach to systems development?

a) It involves fewer users in the development process.

b) It saves time.

c) It results in greater user acceptance of the new system.

d) It can produce a higher-quality system.

e) It provides for greater user participation in the definition of the requirements.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Evaluation

75) Agile development

a) Takes a long time.

b) Requires little user input.

c) Delivers functionality in rapid interactions.

d) Focuses on all required functionality at each step of the way.

e) Uses the scrum approach to design the system.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Comprehension

76) _____ is a software development methodology that delivers functionality in rapid iterations, usually measured in weeks.

a) Agile development

b) Prototyping

c) The systems development life cycle

d) Joint application development

e) Component-based development

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

77) Object-oriented development

a) Is similar to traditional development approaches.

b) Focuses on the original task to be handled.

c) Focuses on the processes that must be modeled to perform that task.

d) Focuses on data.

e) Identifies the subjects of the new system.

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

78) Which of the following systems acquisition methods may eventually require maintenance assistance from the IT department, can produce inadequate documentation, and might result in a company’s acquiring a system with inadequate interfaces to existing systems?

a) Systems development life cycle

b) Prototyping

c) End-user development

d) External acquisition

e) Component-based development

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

79) Which of the following is the most difficult and crucial task in evaluating a vendor and a software package?

a) Identifying potential vendors

b) Determining the evaluation criteria

c) Evaluating vendors and packages

d) Choosing the vendor and package

e) Negotiating a contract

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

80) A _____ is sent to potential vendors inviting them to describe their product and how it would meet the firm’s needs.

a) Prototype

b) Request for proposal

c) Technical specification

d) Request for bid

e) Request for requirements

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

81) _____ specify how work is to be divided between the company and its vendors.

a) Service-level agreements

b) Prototypes

c) User requirements

d) Vendor requirements

e) Feasibility studies

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

82) Refer to Case 13.1. Avon implemented a(n) ___________ system using _________ conversion.

a) CRM; Phased

b) CRM; Pilot

c) ERM; phased

d) ERP; pilot

e) None of the above

Difficulty: Medium

Learning Objective: Provide a real-world application related to acquiring an information system.

Section Reference: Case 13.1 Avon Writes Off $125 Million on Failed Software Implementation

AACSB: Information Technology

Bloomcode: Application

83) Refer to IT’s About Business 13.1. LinkedIn’s process is an example of _______.

a) Continuous application development

b) Open-source software use

c) Outsourcing

d) Purchasing an application

e) Any of the above

Difficulty: Medium

Learning Objective: Provide a real-world application related to acquiring an information system.

Section Reference: IT’s About Small Business 13.1 LinkedIn’s Fast Development Process Helps Save the Company

AACSB: Information Technology

Bloomcode: Comprehension

84) Refer to IT’s About Business 13.2. Which of the following is FALSE of app building?

a) Online tools offer ready-made templates

b) People can take crash courses in computer programming

c) Professionals on contract are fairly inexpensive and are the best option

d) There are programs that teach people how to code apps

e) None of the above

Difficulty: Medium

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: IT’s About Business 13.2 Build Your Apps Yourself

AACSB: Information Technology

Bloomcode: Comprehension

85) Refer IT’s About Business 13.3 – A _____ profile “_____ system error” brought down may of Apple’s (www.apple.com) online services on March 10, 2015.

a) low, internal

b) low, external

c) high, internal

d) high, external

e) None of the above

Difficulty: Medium

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: IT’s About Business 13.3 Poor Development and Maintenance Costs Us All

AACSB: Information Technology

Bloomcode: Application

86) NextGen uses global positioning system (GPS) technologies to _______ routes, ____ time and fuel for airlines.

a) shorten, save

b) shorten, loose

c) lengthen, save

d) lengthen, loose

e) None of the above

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: Case 13.2 The Federal Aviation Administration’s Next Generation Air Transportation System

AACSB: Information Technology

Bloomcode: Application

87) Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She thinks it’s time to buy an accounting package. What question does she need to answer first?

a) How will the accounting package resolve my business problem?

b) How much will the accounting package cost?

c) What is the problem the accounting package must address?

d) Who will benefit from the use of the accounting package?

e) What is the effective operational life of the accounting package?

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

88) Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She researched available accounting packages for a business like hers and has decided on Boutique Accounting. What is the best way for Jennifer to implement Boutique Accounting?

a) Pilot

b) Piecemeal

c) Direct

d) Parallel

e) Any one of these will be fine.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

89) Anna works in the sales organization of a mid-size company. The company is evaluating whether it should replace its existing sales support system. At what stage of the SDLC should Anna expect to participate?

a) Systems analysis

b) Programming

c) Systems design

d) Prototyping

e) Feasibility study

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

90) Ryan works for a small consulting company. They want to do a better job of tracking their clients and the jobs they have bid on and either won or lost. There are no processes in place right now, and all users (consultants and managers) have different ideas. What is the best systems development approach for Ryan’s company?

a) SDLC

b) Prototyping

c) JAD

d) Buy option

e) Object-oriented development

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Evaluation

91) Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?

a) Price of the software

b) Upgrade prices for the software

c) Whether the software can be changed by Anna’s company

d) Availability guarantees

e) Bug reporting process

Difficulty: Medium

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

92) Which of the following was NOT a lesson learned from the GE Healthcare case?

a) Early, frequent user input into the system development process is key.

b) Organizations need the appropriate hardware to support new software.

c) IT “makes or breaks” a company

d) IT impacts competitive advantage

Difficulty: Easy

Learning Objective: Provide a real-world application related to acquiring an information system.

Section Reference: Case 13.1 Avon Writes Off $125 Million on Failed Software Implementation

AACSB: Analytic

Bloomcode: Application

93) Which of the following is NOT one of the 3 objectives the IT strategic plan must meet to allow an organization to achieve its goals?

a) Alignment with the strategic plan

b) Clearly defined IT steering committee

c) IS development resources allocated

d) Seamless IT architecture

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

94) _______________ is the prioritized inventory of present applications and a detailed plan of projects to be developed or continued.

a) Application portfolio

b) Mission

c) Objectives

d) Resource allocation

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

95) The ___________ the ROI, the better.

a) higher

b) lower

c) more even

d) less even

Difficulty: Easy

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Comprehension

96) ___________ computer coding means the product is off-the-shelf.

a) Custom

b) Customized

c) Developed

d) Prewritten

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

97) Which of the following is NOT an advantage of buying software?

a) Control

b) Options

c) Testing

d) User group

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

98) ___________ involves relocating operations to places like India and China.

a) Inshoring

b) Nearshoring

c) Offshoring

d) Relocation

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

99) Hydro One (www.hydroone.com) is the largest provider of electricity in the province of _______.

a) Quebec

b) Ontario

c) British Columbia

d) Prince Edward Island

Difficulty: Medium

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: IT’s About Business 13.3 Poor Development and Maintenance Costs Us All

AACSB: Information Technology

Bloomcode: Knowledge

100) You create a screen shot illustrating what the new system will potentially look like. This is part of the ________ stage of the SDLC.

a) Analysis

b) Design

c) Investigation

d) Programming and Testing

e) None of the above

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

101) Which of the following is the correct order for the SDLC?

a) System analysis, system investigation, system design, programming and testing, implementation, operation and maintenance

b) System analysis, system investigation, system design, implementation, programming and testing, operation and maintenance

c) System investigation, system analysis, system design, programming and testing, implementation, operation and maintenance

d) System investigation, system analysis, system design, implementation, programming and testing, operation and maintenance

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

102) _________ feasibility determines if the company can develop/acquire the system components. .

a) Behavioural

b) Economic

c) Organizational

d) Technical

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

103) ___________ involves the translation of a system’s design specification into computer code.

a) Implementation

b) Programming

c) System design

d) Testing

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

104) ____________ conversion introduces components of the new system in stages, until the entire new system is operational.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

105) _________ conversion is the riskiest.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

106) _________ conversion is rarely used today if at all.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Reflective Thinking

Bloomcode: Evaluation

107) _____________ conversion cuts off the old system when the new system is turned on.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Comprehension

108) ____________ conversion introduces the new system in one part of the organization on a trial basis, when the new system is working properly, it is introduced in other parts of the organization.

a) Direct

b) Parallel

c) Phased

d) Pilot

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

109) _________ continues throughout the life of the system.

a) Debugging

b) Implementation

c) Maintenance

d) Updating

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

110) ___________ is an iterative approach to developing a system.

a) Agile

b) JAD

c) RAD

d) Scrum

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

111) ____________ involves a group meeting of all analysts and users who agree on system requirements.

a) Agile

b) JAD

c) RAD

d) Scrum

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

112) __________ involves systems the only include immediate needs and important items.

a) Agile

b) JAD

c) RAD

d) Scrum

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

113) The scrum approach involves _______-day sprints to create the potential final product.

a) 1

b) 7

c) 10

d) 30

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

114) The __________ represents the business users and any other stakeholders in the project.

a) project owner

b) scrum master

c) scrum team

d) scrum user

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

115) Which of the following is the correct order for 13.2 Strategies for Acquiring IT Applications?

1 = choose the vendor and package

2 = determine the evaluation criteria

3 = establish an SLA

4 = evaluate vendors and packages

5 = identify potential vendors

6 = negotiate a contract

a) 2, 5, 4, 1, 6, 3

b) 2, 4, 5, 1, 6, 3

c) 5, 2, 4, 1, 6, 3

d) 5, 4, 2, 1, 6, 3

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Comprehension

116) ___________ is the first stage in selecting a vendor and software.

a) Determining the evaluation criteria

b) Establishing an SLA

c) Evaluating vendors and packages

d) Identify potential vendors

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

117) An RFP occurs in the _____________ stage of 13.2 Strategies for Acquiring IT Applications.

a) choosing the vendor and package

b) determining the evaluation criteria

c) establishing an SLA

d) negotiating a contract

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

118) NextGen uses global positioning system (GPS) technologies to _______ traffic delays and _____ the number of planes in the air traffic system.

a) reduce, increase

b) increase, reduce

c) reduce, reduce

d) increase, increase

e) None of the above

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: Case 13.2 The Federal Aviation Administration’s Next Generation Air Transportation System

AACSB: Information Technology

Bloomcode: Application

Question type: Fill-in-the-Blank

119) The organizational strategic plan states the firm’s overall ___________, the goals that follow from that, and the broad steps necessary to reach these goals.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

120) ______ is using the professional expertise within an organization to develop and maintain its IT systems.

Difficulty: Easy

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

121) _______________ is caused by adding functions after the project has been initiated.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

122) ________ CASE tools in SDLC automate the early stages of the SDLC

Difficulty: Easy

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Information Technology

Bloomcode: Knowledge

123) A ___________ is a document sent to potential vendors to submit a proposal describing their software package and explain how it would meet the company’s needs.

Difficulty: Easy

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

Question type: Essay

124) Differentiate between the IT strategic plan and the IS operational plan.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

125) Contrast the tangible and intangible benefits of a proposed information system.

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

126) Why is it so hard to justify an information system?

Difficulty: Medium

Learning Objective: Discuss the different cost–benefit analyses that companies must take into account when formulating an IT strategic plan.

Section Reference: 13.1 Planning for and Justifying IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

127) Describe the feasibility study of the SDLC, and discuss why this study is so important.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

128) What are the outputs from each of the six steps in the SDLC?

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.3 The Traditional Systems Development Life Cycle

AACSB: Information Technology

Bloomcode: Knowledge

129) Contrast agile development and the SDLC.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Evaluation

130) Contrast component-based development and the SDLC.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Evaluation

131) Compare and contrast the various strategies for acquiring IT applications.

Difficulty: Hard

Learning Objective: Discuss the four business decisions that companies must make when they acquire new applications.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

132) Compare and contrast rapid application development and joint application design.

Difficulty: Medium

Learning Objective: Describe alternative development methods and the tools that augment these methods.

Section Reference: 13.4 Alternative Methods and Tools for Systems Development

AACSB: Reflective Thinking

Bloomcode: Evaluation

133) What are application service providers, and how does using ASPs differ from outsourcing?

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

134) How do application service providers differ from Software-as-a-Service vendors?

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Reflective Thinking

Bloomcode: Evaluation

135) Describe the vendor selection process for an information system.

Difficulty: Medium

Learning Objective: Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle.

Section Reference: 13.2 Strategies for Acquiring IT Applications

AACSB: Information Technology

Bloomcode: Knowledge

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