Ch12 Business Analytics Practice Quizzes Verified Test Bank

Package Title: Practice Questions

Course Title: Rainer, Introduction to Information Systems, Fifth Canadian Edition

Chapter Number: 12

Shuffle: No

Question Type: True/False

1) Business intelligence applications are used for gathering, storing, accessing, and analyzing data to help business users make better decisions.

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

2) BI refers to only those technologies that obtain data from warehouses.

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

3) Independent data stores or data silos are an efficient way to store proprietary data because they deny access to unauthorized parties.

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe each phase of the business analytics process.

Section Reference 1: The Business Analytics Process

4) Early information systems mainly supported the information roles of managers.

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

5) BI software is not yet available to “frontline personnel” (such as call center operators) within an organization.

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

Question Type: Multiple Choice

6) Which of the manager’s roles do modern information systems support?

a) interpersonal roles

b) informational roles

c) decisional roles

d) all of the above

e) both (a) and (b)

f) both (b) and (c)

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

7) Which of the following is NOT a reason why managers need IT support?

a) The number of alternatives is decreasing.

b) Decisions are typically made under time-sensitive pressure.

c) Decisions are becoming more complex.

d) Managers increasingly need to access remote information sources.

e) Decision-makers are often based in different locations.

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

8) The type of decision that can be made by following a definite procedure is called a(n) ______ decision.

a) structured

b) unstructured

c) undocumented

d) semistructured

e) procedural

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

9) Which of the following factors is specifically required in order to begin the business analytics process for online businesses?

a) overhead

b) data

c) operational costs

d) return on investment (ROI)

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

10) In the _____ phase of the decision-making process, managers set criteria for the evaluation of potential alternative solutions.

a) implementation

b) choice

c) design

d) intelligence

e) consideration

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Analytic

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

11) Which of the following is NOT a reason why managers need IT support?

a) The number of alternatives is increasing.

b) Decisions are typically made under time-sensitive pressure.

c) Decisions are becoming less complex.

d) Managers need to access remote information sources.

e) Decision-makers are often in different locations.

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Analytic

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

12) ____ is(are) used in monitoring and managing an organization’s performance according to the organization’s key performance indicators.

a) Dashboards

b) Real-time BI

c) Digital dashboards

d) Expert systems

e) Data warehouses

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

13) Business intelligence applications include

a) Microsoft Excel spreadsheets.

b) data warehouses.

c) special purpose analytic packages.

d) all of the above

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

14) Searching for valuable business information in a database, data warehouse, or data mart refers to _____.

a) structured queries

b) database queries

c) data mining

d) query by example

c) expert system queries

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

15) The most distinguishing characteristic of geographical information systems is that every record or digital object

a) has a unique identifier.

b) is visible to the user.

c) must be accessed by programmers.

d) has an identified geographical location.

e) is encrypted.

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

16) Recording an identifiable geographical location to every digital object is called ______ and it enables users to generate information for planning, problem-solving, and decision making.

a) dashboarding

b) GPSing

c) geocoding

d) racing

e) trending

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

17) Decision Support System characteristics include which of the following?

a) supports managers at all organizational levels

b) supports all phases of the decision-making process

c) adaptable to changing conditions

d) usually utilizes quantitative models

e) all of the above

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Analytic

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

18) At the end of a semester, a student knows that she must score at least an 81 on the final exam to receive an A in the course. She decides that she can make the 81 by studying the material only on the night before the exam. She has just performed what kind of analysis?

a) what-if

b) statistical

c) sensitivity

d) goal-seeking

e) simulation

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

19) Which of the following is NOT a characteristic of a Decision Support System?

a) They support only lower and middle-level managers.

b) They are easy to use and construct.

c) They can be adapted to changing conditions.

d) They typically utilize quantitative models.

e) They support all phases of the decision-making process.

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

20) Characteristics of an organizational decision-support system include which of the following?

a) affects several organizational units or corporate problems

b) cuts across organizational functions or hierarchical layers

c) involves computer-based technologies

d) integrates with enterprise-wide information systems

e) all of the above

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

21) _____ refers to applications and technologies for consolidating, analyzing, and providing access to vast amounts of data to help users make better business and strategic decisions.

a) Transaction processing systems

b) Functional area information systems

c) Expert systems

d) Geographical information systems

e) Business intelligence

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

22) _____ are computer-based information systems that combine models and data in an attempt to solve semi structured and some unstructured problems with extensive user involvement.

a) Dashboards

b) Functional area information systems

c) Decision-support systems

d) Group-decision support systems

e) Expert systems

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

23) _____ is the study of how changes in one or more variables of a decision-making model impact other variables.

a) What-if analysis

b) Statistical analysis

c) Sensitivity analysis

d) Goal-seeking analysis

e) Simulation

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

24) A _____ is the study of how a change in the assumptions (input data) impacts the proposed solution.

a) what-if analysis

b) statistical analysis

c) sensitivity analysis

d) goal-seeking analysis

e) simulation

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for descriptive analytics.

Section Reference 1: Descriptive Analytics

25) This information system uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision-making purposes.

a) dashboard

b) transaction processing system

c) geographical information system

d) global positioning system

e) decision support system

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

26) A(n) _____ provides rapid access to timely information and direct access to management reports.

a) decision support system

b) expert system

c) neural network

d) digital dashboard

e) data warehouse

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Use a decision-support framework to demonstrate how technology supports managerial decision making at each phase of the decision-making process.

Section Reference 1: Managers and Decision Making

27) Which capability of digital dashboards enables users to go into greater detail?

a) drill down

b) key performance indicators

c) status access

d) trend analysis

e) exception reporting

Difficulty: Medium

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

28) Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds.

a) drill down

b) key performance indicators

c) status access

d) trend analysis

e) exception reporting

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Describe two examples of presentation tools.

Section Reference 1: Presentation Tools

29) ____________________ recommends one or more courses of action and identifies the likely outcome of each decision.

a) Predictive analytics

b) Prescriptive analytics

c) Descriptive analytics

d) Data mining

Difficulty: Easy

Bloomcode: Knowledge

AACSB Code: Technology

Learning Objective 1: Provide a definition and an example for prescriptive analytics.

Section Reference 1: Prescriptive Analytics