TEST BANK

CHAPTER 11: PACKAGING AND MATERIALS HANDLING

Multiple Choice Questions (correct answers are bolded)

1. Products exist in ___________ forms, and each form has specific packaging requirements.

a. two

b. three

c. four

d. five

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Moderate; Application; AACSB Category 3: Analytical thinking]

2. Product density refers to a product’s ___________.

a. volume

b. weight

c. weight per volume

d. fragility

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Easy; Concept; AACSB Category 3: Analytical thinking]

3. Which of the following statements is false?

a. A product’s chemical characteristics have little to no influence on the way the product is handled.

b. Some products can be exposed to freezing weather; others cannot.

c. The various properties of goods must be made known to consumers to help them make the correct buying decision and properly care for the product.

d. Perishable products require special packaging as they move from source to customer.

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

4. Which of the following is not an ethylene-sensitive product?

a. lettuce

b. watermelon

c. broccoli

d. tomatoes

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

5. The building blocks concept is associated with which logistics function?

a. warehousing

b. packaging

c. materials handling

d. inventory management

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

6. ___________ refers to materials used for the containment, protection, handling, delivery, and presentation of goods.

a. Materials management

b. Materials handling

c. Procurement

d. Packaging

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Easy; Concept; AACSB Category 3: Analytical thinking]

7. Packaging serves ___________ general functions.

a. five

b. four

c. three

d. two

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

8. Properly designing a protective packaging system requires three important kinds of information. Which of the following is not one of the three kinds of information?

a. severity of the distribution environment

b. performance characteristics of the various cushion materials

c. fragility of the product to be protected

d. value of the product to be protected

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

9. Each of the following is a shipping hazard that a package may be exposed to except:

a. retraction.

b. vibration.

c. compression.

d. rough handling.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

10. Which of the following statements is false?

a. Package labeling is usually done at the end of the assembly line.

b. Pictures are preferable to words for labeling a product.

c. Labeling regulations may differ from country to country.

d. Labeling requirements within a particular country can vary from state to state (province to province).

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

11. As a general rule, labeling requirements and enforcement tends to be more stringent in ___________ countries than in ___________ countries.

a. larger; smaller

b. older; younger

c. economically developed; economically developing

d. smaller; larger

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

12. The Globally Harmonized System of Classification and Labeling of Chemicals (GHS) was developed by the ___________.

a. International Chamber of Commerce

b. World Trade Organization

c. World Bank

d. United Nations

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

13. Which of the following is not a key piece of classification and labeling information provided by the Globally Harmonized System of Classification and Labeling of Chemicals (GHS)?

a. signal word (e.g., “danger”)

b. picture of the chemical or hazardous material

c. symbol

d. hazard statement (e.g., “severe projection hazard”)

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

14. Which of the following is not a characteristic of plastic packaging?

a. There is a lack of versatility.

b. It takes a long time to biodegrade.

c. Plastic packaging is cheaper than paper packaging.

d. Plastic litter can kill marine animals.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

15. Which of the following statements about biodegradable plastics is false?

a. It takes less time to break down.

b. It requires more energy to produce.

c. It is easier to recycle.

d. It is non-toxic.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

16. The text indicates that there has been a marked increase in the usage of reusable plastic containers by ___________.

a. apparel companies

b. book publishers

c. snack food companies

d. produce shippers

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

17. ___________ systems consider the reverse flow of products, their reuse, and the marketing and distribution of recovered products.

a. Eco-friendly

b. Open-loop

c. Closed-loop

d. Dynamic

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Easy; Concept; AACSB Category 3: Analytical thinking]

18. Three countries in the world, including the United States and Myanmar, do not use the metric system. What is the third country that doesn’t use the metric system?

a. Algeria

b. Liberia

c. Argentina

d. Cambodia

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

19. What has been described as the “last frontier” of logistics savings opportunities?

a. information technology

b. transportation consolidation

c. packaging inefficiencies

d. inventory management

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

20. A leading packaging consultant has indicated that improved packaging efficiency can lead to a typical client achieving a ___________ percent reduction in packaging, transportation, and warehousing costs.

a. 5

b. 7

c. 10

d. 14

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Application; AACSB Category 3: Analytical thinking]

21. A “box-maker’s certificate” ___________.

a. indicates a box’s environmental friendliness

b. is given in recognition of superior box-making ability

c. assures that boxes are free from any visible defects

d. assures railroads and motor carriers that boxes are sufficiently sturdy to meet their handling requirements

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Concept; AACSB Category 3: Analytical thinking]

22. Dimensional weight ___________.

a. considers a shipment’s density to determine a shipment’s billable weight

b. only applies to big and bulky items

c. is the same as a shipment’s actual weight

d. tends to decrease shipping costs

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Concept; AACSB Category 3: Analytical thinking]

23. A unit load involves ___________.

a. a convoy of railcars carrying the same product

b. loading an entire vehicle with shipments from three or fewer shippers

c. the usage of a pallet rack system of storage

d. consolidation of several units into larger units to improve efficiency in handling and to reduce shipping costs

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Concept; AACSB Category 3: Analytical thinking]

24. A major advantage of the unit load is ___________.

a. its environmental friendliness

b. that mechanical devices can be substituted for manual labor

c. its value to companies that deal in small quantities

d. that it simplifies transportation requirements

[LO 11.4: To learn about unit loads and the unit load platform; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

25. Which of the following statements is false?

a. The unit load is of limited value to shippers that deal in smaller quantities.

b. Unit loads may lead to increased pilferage.

c. The unit load allows mechanical devices to be substituted for manual labor.

d. Pallets suffer from a lack of standardized sizes, particularly in the United States.

[LO 11.4: To learn about unit loads and the unit load platform; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

26. The ___________ has established six international pallet size standards.

a. World Trade Organization

b. International Chamber of Commerce

c. International Standards Organization

d. United Nations

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

27. The ___________ is generally viewed as the basic unit in unit loading.

a. box

b. crate

c. pallet

d. container

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

28. The vast majority of pallets are made of ___________.

a. wood

b. plastic

c. fiberboard

d. metal

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

29. A major drawback to metal and plastic pallets is their ___________.

a. life span

b. price

c. weight

d. incompatibility with existing forklifts

[LO 11.4: To learn about unit loads and the unit load platform; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

30. From a space utilization perspective, one pallet occupies ___________ times more space than a plastic slip sheet.

a. 80

b. 60

c. 40

d. 20

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

31. ___________ refers to the short distance movement that usually takes place within the confines of a building such as a plant or distribution center and between a building and a transportation service provider.

a. Physical distribution

b. Materials management

c. Warehousing

d. Materials handling

[LO 11.5: To explain materials handling principles and materials handling equipment; Easy; Concept; AACSB Category 3: Analytical thinking]

32. With respect to density, a vehicle loaded with ___________ is most likely to cube out (cubic capacity is filled before reaching its weight capacity).

a. grain

b. coal

c. soybeans

d. gravel

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

33. A dry bulk material’s ___________ is important for determining the quantity that can be stored in a given location.

a. viscosity

b. specific gravity

c. angle of repose

d. market value

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Application; AACSB Category 3: Analytical thinking]

34. ___________ refers to the science that seeks to adapt work or working conditions to suit the abilities of the worker.

a. Materials handling

b. Kinetics

c. Physiology

d. Ergonomics

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Concept; AACSB Category 3: Analytical thinking]

35. It is important that the materials handling equipment be aligned with an organization’s objectives, customers, and ___________.

a. suppliers

b. top management

c. products

d. stakeholders

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

36. Which of the following is not an example of materials handling storage equipment?

a. conveyor systems

b. racks

c. shelves

d. bins

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Application; AACSB Category 3: Analytical thinking]

37. All of the following are examples of handling equipment in materials handling except:

a. lift trucks.

b. cranes.

c. bins.

d. conveyor systems.

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Application; AACSB Category 3: Analytical thinking]

38. Which of the following statements is false?

a. Racks and bins are examples of storage equipment.

b. Automation refers to equipment that complements, rather than replaces, human contact.

c. Forklifts can be dangerous.

d. In a part-to-picker system, the pick location is brought to the picker.

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

True-False Questions

1. Packaging and materials handling decisions can be made in isolation from other logistics activities.

[LO: Beginning of chapter material; Moderate; Application; AACSB Category 3: Analytical thinking]

1. The physical characteristics of some goods change while they are moving in the logistics channel.

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Certain products should not, for safety or health reasons, be packaged together.

[LO 11.1: To illustrate how product characteristics affect packaging and materials handling; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Procurement can be thought of in terms of the building-blocks concept.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Concept; AACSB Category 3: Analytical thinking]

1. One general function of packaging is to identify the relevant product.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Easy; Application; AACSB Category 3: Analytical thinking]

1. The severity of the distribution environment is the primary consideration in properly designing a protective packaging system.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Difficult; Synthesis; AACSB Category 3: Analytical thinking]

1. When new products or new packaging techniques are about to be introduced, it is somewhat advisable to have the packages pretested.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Shipping hazards include vibrations, dropping, rough handling, and overexposure to extreme temperatures.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Most package labeling takes place at the end of the assembly line.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

1. As a general rule, labeling requirements and enforcement tend to be more stringent in larger countries (based on population) than in smaller countries.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Failure to comply with labeling guidelines can result in surcharges, administrative fees, or penalty charges.

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. The International Chamber of Commerce developed the Globally Harmonized System of Classification and Labeling of Chemicals (GHS).

[LO 11.2: To discuss packaging fundamentals, such as packaging functions and labeling; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Plastic packaging tends to be cheaper, more versatile, and more consumer-friendly than paper packaging.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Plastic accounts for an overwhelming majority of the litter in marine habitats.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Easy; Application; AACSB Category 3: Analytical thinking]

1. Polyvinyl chloride (PVC), commonly referred to as vinyl, is considered a friendly plastic because it has few, if any, potential side effects.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Compared to traditional plastic packaging, biodegradable plastic packaging requires more energy to produce.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Reusable containers work best in a closed-loop system.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. The United States is the only country in the world that does not currently use the metric system of measurement.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Difficult; Application; AACSB Category 3: Analytical thinking]

1. Transportation consolidation has been described as the “last frontier” of logistics savings opportunities.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Carriers’ tariffs and classifications influence the type of packaging and packing methods that must be used.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. A “box maker’s certificate” assures that boxes are free from any visible defects.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Concept; AACSB Category 3: Analytical thinking]

1. A product’s dimensional weight (dim weight) is the same as its actual weight.

[LO 11.3: To identify select issues that affect packaging, such as environmental protection and packaging inefficiencies; Moderate; Concept; AACSB Category 3: Analytical thinking]

1. When a unit load is secured to a pallet, it is more difficult for pilferage to take place.

[LO 11.4: To learn about unit loads and the unit load platform; Easy; Application; AACSB Category 3: Analytical thinking]

1. The major advantage of the unit load is that it enables mechanical devices to be substituted for manual labor.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. The World Trade Organization has established six international pallet size standards.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

1. The retail package is the basic unit in unit loading.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

1. In the United States, the majority of pallets are made of wood.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Plastic pallets tend to be less expensive than wooden or metal pallets.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Advances in technology have created stronger plastics that can be used for slip sheets, and this has resulted in a corresponding decrease in damage rates.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Load-planning software can be used to suggest how to load a container with different sizes of cartons.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Weighing out refers to a container that has been weighed prior to its departure from a container yard.

[LO 11.4: To learn about unit loads and the unit load platform; Moderate; Concept; AACSB Category 3: Analytical thinking]

1. Materials handling deals with the short distance movement that usually takes place within the confines of a building such as a plant or DC and between a building and a transportation service provider.

[LO 11.5: To explain materials handling principles and materials handling equipment Easy; Concept; AACSB Category 3: Analytical thinking]

1. Iron ore is more likely than coal to cube out a vehicle (i.e., equipment’s cubic capacity is filled before reaching its weight capacity).

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Application; AACSB Category 3: Analytical thinking]

1. A material’s angle of repose refers to the size of angle that would be formed by the side of a conical stack of that material.

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Concept; AACSB Category 3: Analytical thinking]

1. The standardization principle is generally regarded as the most important of the 10 materials handling principles.

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Synthesis; AACSB Category 3: Analytical thinking]

1. Ergonomics refers to the science that seeks to adapt work or working conditions to suit the abilities of the worker.

[LO 11.5: To explain materials handling principles and materials handling equipment; Easy; Concept; AACSB Category 3: Analytical thinking]

1. It is important that materials handling equipment be aligned with an organization’s objectives, customers, and products.

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Application; AACSB Category 3: Analytical thinking]

1. Automatic guided vehicles (AGVs) are an example of mechanized materials handling equipment.

[LO 11.5: To explain materials handling principles and materials handling equipment; Difficult; Synthesis; AACSB Category 3: Analytical thinking

1. It has been suggested that automation becomes economically viable only when a facility handles at least 50,000 cartons a day.

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Application; AACSB Category 3: Analytical thinking]

1. As a general rule, picker-to-part systems are preferable to part-to-picker systems.

[LO 11.5: To explain materials handling principles and materials handling equipment; Moderate; Synthesis; AACSB Category 3: Analytical thinking]