Ch1 Test Bank Introduction to Information Systems Test Bank - Info Systems Canada 5e | Exam Pack by R. Kelly Rainer. DOCX document preview.
Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 5e
Chapter Number: 1
Question type: Multiple Choice
1) Which of the following is a benefit of being an informed user of IT?
a) Understanding what is “behind” applications you use in your organization
b) Providing input to enhance your organization’s applications
c) Helping to select new applications
d) Keeping abreast of new technologies
e) All of the above
Learning Objective: Identify the reasons why being an informed user of information systems is important in today’s world. Begin the process of becoming an informed user of your organization’s information systems.
Section Reference: 1.1 Why Should I Study Information Systems?
Difficulty: Easy
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) To address the concerns and to enable nimble responses to the technologically evolving environment, what CIBC decided to undergo?
a) Strategic consulting
b) Digital transformation
c) Digital marketing
d) Financial Tech
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of
information systems is important in today’s world
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
3) What was one project that had a particularly positive impact on CIBC’s endeavour to attain digital transformation?
a) Live Labs
b) A real-estate app
c) A gadget review site
d) An app consolidating restaurant reviews
e) An app for customer service
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1:
Identify the reasons why being an informed user of information systems is important in today’s worldBloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) CIBC was recognized as the leader by Surviscor for which of the following?
a) Mobile banking services
b) Web applications
c) Software Engineering
d) Financial investment applications
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1
Identify the reasons why being an informed user of information systems is important in today’s world.Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5)
In terms of return on investment (ROI), before embarking on its digital transformation, CIBC’s sales from its digital channels made up _____.
a) 2 percent or less of its revenue
b) 2 percent of its revenue
c) 3 percent or less of its revenue
d) 3 percent of its revenue
Difficulty: Medium
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6)
You should seek to be an informed user of IT because ____________.
a) it is easy to understand how IT works
b) you could end up working in the IT department in your organization
c) everyone uses IT
d) you will be in a position to enhance the quality of IT applications
Difficulty: Medium
Section Reference 1: 1.1 Why Should I Study Information Systems? Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Comprehension
7) A connected golf course will include all of the following except_____________.
a) 5G technology
b) instant messaging
c) location sensors
d) underground fiber
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) Freightos allows shippers to __________________.
a) track shipments
b) manage employees
c) receive bids from freight forwarders
d) All of the above
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) The title of the executive who is in charge of the people, who design and build information systems.
a) CEO
b) CFO
c) CIO
d) CIS
e) CIT
Difficulty: Easy
Section Reference 1: 1.1 Why Should I Study Information Systems? Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) MIT Technology Review refers to young people as Homo ________.
a) Conectums
b) Conexus
c) Technologus
d) Techies
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
11) The top technology job is _________.
a) CEO
b) CFO
c) CIO
d) COO
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
12) The IS function has become ________ strategic within organizations, so a growing number of CIOs are coming from _________.
a) decreasingly; within the IS department
b) decreasingly; other business units
c) increasingly; within the IS department
d) increasingly; other business units
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
13) The ________ is the highest-ranking IS manager and is responsible for all strategic planning in the organization.
a) applications development manager
b) CIO
c) information center manager
d) IS Director
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
14) The ________ manages all systems throughout the organization and the day-to-day operations of the entire IS organization.
a) applications development manager
b) CIO
c) information center manager
d) IS Director
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
15) The ________ manages IS services such as help desks, hot lines, training, and consulting.
a) Applications Development Manager
b) CIO
c) Information Centre Manager
d) IS Director
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
16) The ________ coordinates and manages new systems development projects.
a) applications development manager
b) CIO
c) information center manager
d) IS Director
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
17) A(n) ________ interfaces between users and programmers and determines information requirements and technical specifications for new applications.
a) business analyst
b) emerging technologies manager
c) systems analyst
d) systems programmer
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
18) A(n) ________ focuses on designing solutions for business problems and interfaces closely with users to demonstrate how IT can be used innovatively.
a) business analyst
b) emerging technologies manager
c) systems analyst
d) systems programmer
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
19) A(n) ________ forecasts technology trends and evaluates and experiments with new technologies.
a) business analyst
b) emerging technologies manager
c) systems analyst
d) systems programmer
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
20) A(n) ________ creates the computer code for developing new systems software or maintaining existing systems software.
a) business analyst
b) emerging technologies manager
c) systems analyst
d) systems programmer
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
21) Managing information systems in modern organizations is a difficult and complex task. Which of the following factors does NOT contribute to this?
a) Both end users and IT employees have responsibility for systems.
b) Business people are customers of the IT department.
c) If technology is not working, many firms cannot function.
d) Technology is getting cheaper to acquire, operate, and maintain.
Difficulty: Medium
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
22) ________ is a traditional function of the MIS department.
a) Creating business alliances with business partners
b) Educating the MIS staff about the business
c) Managing systems development
d) Managing system integration including the internet, intranets, and extranets
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
23) ________ is a traditional function of the MIS department.
a) Initiating and designing specific strategic IS
b) Managing system integration including the internet, intranets, and extranets
c) Partnering with business-unit executives
d) Staffing, training, and developing IS skills
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
24) ________ is a traditional function of the MIS department.
a) Educating the MIS staff about the business
b) Initiating and designing specific strategic IS
c) Proactively using business and technical knowledge to seed innovative ideas about IT
d) Providing technical services
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
25) ________ is a traditional function of the MIS department.
a) Creating business alliances with business partners
b) Educating the MIS staff about the business
c) Initiating and designing specific strategic IS
d) Managing computer operations, including the computer centre
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
26) ________ is a traditional function of the MIS department.
a) Infrastructure planning, development, and control
b) Initiating and designing specific strategic IS
c) Managing outsourcing
d) Partnering with business-unit executives
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
27) ________ is a consultative function of the MIS department.
a) Infrastructure planning, development, and control
b) Managing computer operations including the computer center
c) Managing system integration including the Internet, intranets, and extranets
d) Staffing, training, and developing IS skills
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
28) ________ is a consultative function of the MIS department.
a) Educating the non-MIS managers about IT
b) Infrastructure planning, development, and control
c) Managing systems development
d) Providing technical services
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
29) ________ is a consultative function of the MIS department.
a) Infrastructure planning, development, and control
b) Partnering with business-unit executives
c) Providing technical services
d) Staffing, training, and developing IS skills
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
30) ________ is a consultative function of the MIS department.
a) Creating business alliances with business partners
b) Infrastructure planning, development, and control
c) Managing computer operations, including the computer center
d) Managing systems development
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
31) ________ refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.
a) Data items
b) Information
c) Knowledge
d) Wisdom
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
32) ________ refers to organized data so that it has meaning and value to the recipient.
a) Data items
b) Information
c) Knowledge
d) Wisdom
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
33) ________ is organized data and processed to convey understanding, experience, accumulated learning, and expertise as it applies to a current business problem.
a) Data items
b) Information
c) Knowledge
d) Wisdom
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
34) Your professor hands you a piece of paper with the number 75 on it. This is ________.
a) data
b) information
c) knowledge
d) wisdom
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Application
35) Your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. This is ________.
a) data
b) information
c) knowledge
d) wisdom
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Application
36) Your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. Since this is your fourth year as a college student, you know you could work hard to bring that average up to a B by the end of the semester. This is ________.
a) data
b) information
c) knowledge
d) wisdom
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Application
37) Which of the following is in the correct order, starting with the most elementary?
a) Data, information, knowledge
b) Data, knowledge, information
c) Information, data, knowledge
d) Information, knowledge, data
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
38) ________ consists of devices such as the processor, monitor, keyboard, and printer.
a) A database
b) A network
c) Hardware
d) Software
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
39) ________ is a program or collection of programs that enable the hardware to process data.
a) A database
b) A network
c) Hardware
d) Software
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
40) ________ is a collection of related files or tables containing data.
a) A database
b) A network
c) Hardware
d) Software
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
41) ________ is a connecting system (wireline or wireless) that permits different computers to share resources.
a) A database
b) A network
c) Hardware
d) Software
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
42) ________ are the instructions for combining components to process information and generate the desired output.
a) Databases
b) Networks
c) People
d) Procedures
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
43) ________ use the hardware and software, interface with it, or use its output.
a) Databases
b) Networks
c) People
d) Procedures
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
44) IT services, IT personnel, and IT components make up the organization’s ___________.
a) ERP system
b) IT infrastructure
c) IT platform
d) TPS
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
45) The IT ________ are/is the IT platform.
a) components
b) infrastructure
c) personnel
d) services
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
46) A(n) ________ supports the monitoring, collection, storage, and processing of data from the organization’s basic business transactions, each of which generates data.
a) DBS
b) ERP
c) FAIS
d) TPS
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
47) When you go through the checkout line at your local grocery store, this is a(n) ________ that could be processed by a(n) ______________.
a) analysis; APS
b) analysis; TPS
c) transaction; APS
d) transaction; TPS
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Application
48) A(n) ________ is an interorganizational system.
a) ERP system
b) human resources system
c) supply chain system
d) TPS
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
49) Enterprise resource planning systems:
a) were designed to process transactions faster.
b) evolved because newer technologies made older systems obsolete.
c) use a common database for all functional areas.
d) are utilized to conduct site analyses.
e) All the above statements are true.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Evaluation
50) ________ support managers at all levels of the organization.
a) Clerical workers
b) Knowledge workers
c) Lower-level managers
d) Middle managers
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
51) ________ handle the day-to-day operations of the organization and make routine decisions.
a) Clerical workers
b) Knowledge workers
c) Lower-level managers
d) Middle managers
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
52) ________ make tactical decisions, which deal with activities such as short-term planning, organizing, and control.
a) Clerical workers
b) Knowledge workers
c) Lower-level managers
d) Middle managers
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
53) ________ are professional employees such as financial and marketing analysts, engineers, lawyers, and accountants.
a) Clerical workers
b) Knowledge workers
c) Lower-level managers
d) Middle managers
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
54) You decide to specialize in marketing for your first career. You take an entry-level position as XYZ Corp. This means you are a _________.
a) clerical worker
b) knowledge worker
c) lower-level manager
d) middle manager
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Application
55) BI systems provide computer-based primarily support _________.
a) clerical workers
b) factory workers
c) lower-level managers
d) middle managers
Difficulty: Hard
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge, Evaluation
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
56) ________ attempt(s) to duplicate work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain.
a) Business Intelligence
b) Dashboards
c) Expert Systems
d) Supply chain systems
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
57) ________ support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports.
a) BI
b) Dashboards
c) ES
d) Supply chain systems
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
58) According to IT’s About Business 1.2, investing in a powerful CRM software has
enabled the Toronto Region Immigrant Employment (TRIEC) to?
a) Reduce matching time
b) Making more matches at a greatly reduced cost
c) Scale their mentoring partnership
d) All of the above
Difficulty: Easy
Section Reference 1: IT’s About Business 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
59) What is an advantage of having the Salesforce CRM application is in the cloud?.
a) the coaches do not have to be onsite and can check how the mentoring partnerships are
progressing anytime and from anywhere. b) the coaches do not have to be onsite and can check how the mentoring partnerships are
progressing anytime and from anywhere.
c) the coaches do not have to be onsite but cannot check how the mentoring partnerships are
progressing.
d) the coaches do not have onsite and can check how the mentoring partnerships are
progressing only at certain time but from anywhere.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
60) 64) Which of the following statements is false?
a) IT ultimately decreases the number of managers and experts.
b) IT makes managers more productive.
c) IT increases the number of employees who can report to a single manager.
d) IT reduces stress by giving managers more time to make decisions.
e) IT decreases the number of promotional opportunities.
Difficulty: Easy
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
61) Which of the following is TRUE?
a) Computerization reduces our level of isolation.
b) IT increases the number of middle managers.
c) Managers have more time to make decisions.
d) Remote supervision will probably become a norm.
Difficulty: Easy
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
62) ________ is NOT a problem caused by computers.
a) Carpal tunnel syndrome
b) Ergonomics
c) Job stress
d) Repetitive strain injuries
Difficulty: Easy
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
63) ________ is the largest book publisher and bookseller in the World today.
a) Amazon
b) Google
c) McGraw-Hill
d) Wiley
Difficulty: Hard
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
64) IT makes managers ________ productive and ________ the number of employees who can report to a single manager.
a) less; decreases
b) less; increases
c) more; decreases
d) more; increases
Difficulty: Medium
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
65) Law enforcement uses drones for what purpose?
a) search and rescue
b) active shooter scenarios
c) crime scene analysis
d) All of the choices are correct.
Difficulty: Medium
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
66) Wineries use drones equipped with sensors to detect.
a) thieves trying to steal the grapes
b) insects
c) moisture
d) None of the choices are correct.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
67) Which of the following statements about drones is NOT true/
a) Drones are more effective monitoring tools than fixed security cameras.b) Drones are less cost effective when compared to police helicopters.
c) There has been a 500 percent increase in law enforcement drone use since 2016
d) Law enforcement has used drones internationally.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
68) Winemakers have turned to drones to combat ___________.
a) drinking age regulations
b) global warming
c) thieves stealing grapes
d) illegal migration
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
69) Which of the following is an obstacle towards law enforcement agencies increasing their reliance on drones.
a) Companies cannot produce the drones fast enough.
b) Drone capability is very limited.
c) There are many government regulations associated with using drones.
d) Citizens are uneasy with drone usage by law enforcement agencies.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
70) Which of the following is NOT a benefit of IT?
a) Accessibility
b) Flexibility
c) Quality of leisure time
d) Quantity of leisure time
Difficulty: Medium
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
71) ________ is an example of a social, collaborative, industrial robot.
a) Baxter
b) LoweBot
c) MyBot
d) Watson
Difficulty: Medium
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
72)
In October 2016, an Uber self-driving truck (with a driver onboard) delivered
a) 50,000 cans of beer at the end of a nearly 100-kilometre, two-hour
journey.
b) 50,000 cans of beer at the end of a nearly 200-kilometre, two-hour
journey.
c) 5000 cans of beer at the end of a nearly 200-kilometre, two-hour
journey.
d) 50,000 cans of beer at the end of a nearly 200-kilometre, one-hour
journey.
Difficulty: East
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
73) Self-driving cars made by ________ have been blamed for several fatalities.
a) Ford
b) Google
c) Tesla
d) Volvo
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
74) ________ is an IT system that uses natural language processing and machine learning to reveal insights from large amounts of data. It has transformed many industries including healthcare and customer service.
a) Baxter
b) LoweBot
c) MyBot
d) Watson
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
75) IBM developed ________ to answer questions on the quiz show Jeopardy!
a) Baxter
b) LoweBot
c) MyBot
d) Watson
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
76) Which of the following is a negative consequence associated with John Deere’s digital transformation?
a) The company has been losing revenue.
b) Consumers have stopped buying tractors.
c) Consumers are unable to have their equipment serviced.
d) The company has had to increase its advertising drastically.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
77) Much of the unlicensed alternative software independent machinery repair shops buy comes from ________ .
a) Ukraine
b) Mexico
c) China
d) The United States
Difficulty: Medium
Section Reference 1: Closing Case
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
78) The John Deere Operations center is a _______ platform. USPS’s IMB system is a type of ________.
a) social media
b) drone
c) inventory management
d) cloud computing
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
Question type: True/False
79)
CIBC decided to undergo a digital transformation to address the concerns and to enable nimble responses to the technologically evolving environment. .
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1:
Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
80) CIBC stands out by supporting diverse mobile touch-points and excelling at marketing
and sales with features such as pre-approved offers and pre-filled applications in the mobile app..
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of
information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
81) CIBC was the first Canadian bank to launch a mobile banking Google Watch App that enables customers to check their balance and transactions, transfer funds between accounts, locate a CIBC branch or ATM..
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world..
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
82) Natural language voice search for mobile banking is an in-app voice command that allows users of the CIBC mobile banking app to access various features and to explore products with a simple voice prompt.
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
83) Before embarking on its digital transformation, CIBC’s sales from its digital channels made up 2 percent or less of its revenue, this number increased to 20 percent in two years after the bank engaged in digital transformation.
Difficulty: Medium
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Analysis
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Analysis
84) Wendy’s was one of the first companies in the fast food industry to utilize self-serve kiosks.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
85) Amazon is entering the freight forwarding business.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
86) If you grew up using IT, you are an informed user.
Difficulty: Medium
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Analysis
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Analysis
87) Only computer science majors can become CIOs.
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
88) Career opportunities in IS are strong and are projected to remain strong over the next 10 years.
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
89) The new, consultative function of the MIS department centers on more efficient project management, technical training, and effective infrastructure planning.
Difficulty: Medium
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Comprehension, Analysis
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Comprehension, Analysis
90) The traditional function of the MIS department centers on the idea that end users do not have the required technical expertise to address IT issues.
Difficulty: Hard
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
91) Data is more elementary than information and knowledge.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
92) Information is knowledge that has been organized to have meaning and value.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
93) The same data items, with no context, can mean entirely different things in different contexts.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
94) Data and information are synonyms.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
95) The IT components make up the IT platform.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
96) The IT infrastructure and IT platform are synonyms.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
97) A departmental information system can also be called an FAIS.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
98) ERPs are organization-wide systems that are designed to correct a lack of communication among FAISs.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Comprehension
99) TPS are critical to the success of any enterprise.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
100) TPS typically collect data in batches.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
101) BI systems provide the input data for corporate databases.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
102) Nearly all TPSs are ERP systems.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
103) Nearly all ERP systems are also TPSs.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
104) Investing in a powerful CRM software has enabled TRIEC to reduce matching time.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
105) By using the ERP software, TRIEC completed 1,802 mentoring matches in the partnership program in 2017–2018.
Difficulty: Medium
Section Reference 1: IT’s About Business 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
106) In order to better help newcomers to find jobs that are in line with their expertise, TRIEC makes use of a Customer Relationship Management.
Difficulty: Easy
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
107) When IT eliminates jobs, new jobs do not take their place. This means computers will replace us all eventually.
Difficulty: Medium
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Comprehension
108) Law enforcement’s usage of drones has increased dramatically since 2016.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
109) The use of a single, quadcopter drone in the city of Ensenada, Mexico, has helped to reduce overall crime by some 10 percent, including a 30 percent decrease in burglaries.
Difficulty: Easy
Section Reference 1: IT’s About Business 1.3
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
110) Employees are more likely to work on vacation thanks to IT.
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
111) Watson is a cognitive computing system.
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
112) Companies like John Deere and Apple oppose right-to-repair legislation.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
113) John Deere embeds GPS receivers into their farm equipment.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
Question type: Text Entry
114) A(n) ___ is a person knowledgeable about information systems and information technology.
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
115) Information technology refers to any ___-based tool that people use to work with information and to support the information and information-processing needs of an organization.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
116) The purpose of ___ has been defined as getting the right information to the right people at the right time in the right amount and in the right format.
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
117) ___ refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
118) ___ refers to data that have been organized so that they have meaning and value to the recipient.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
119) ___ consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
120) ___ consists of devices such as the processor, monitor, keyboard, and printer.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
121) ___ is a program or collection of programs that enable the hardware to process data.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
122) A ___ is a collection of related files or tables containing data.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
123) A ___ is a connecting system (wireline or wireless) that permits different computers to share resources.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
124) ___ are the instructions for combining components to process information and generate the desired output.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
125) ___ use the hardware and software, interface with it, or use its output.
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
126) A ___ supports the monitoring, collection, storage, and processing of data from the organization’s basic business transactions, each of which generates data.
Answer 1: transaction processing system
Answer 2: TPS
Difficulty: Easy
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
127) A ___ is an unmanned aerial vehicle that either is controlled by pilots from the ground or autonomously follows a preprogrammed mission.
Difficulty: Easy
Section Reference 1: 1.4
Learning Objective 1: Identify positive and negative societal effects of the increased use of information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
Question type: Essay
128) What is the difference between a technology user and an informed user? Why would someone want to be an informed user? How could being an informed user benefit you right now in your workplace or at your college/university?
Technology user vs. informed user = informed users understand the system(s) they are using
Want to be = get more value from systems being used
Benefit right now = understand what is behind them (being able to judge if what you see is correct or not), enhance quality of the system by providing input, possibly recommend and select IT applications the organization should use, keeping abreast of the newest technologies (recommend adoption), improve own performance and teamwork, or start own business
Difficulty: Medium
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Application
Standard 1 : AACSB || Communication, Analytic, Technology, Reflective Thinking
Standard 2 : Blooms || Application
129) End users are more frequently becoming part of the IT department. Since there is a possibility you could join the IT department in the future even if you don’t plan to do so right now, which five IT positions are the most attractive to you and why?
“Techie” students will probably choose jobs like systems programmer, applications programmer, database administrator, webmaster, and web designer; business-oriented students should describe the other positions with those more tech-willing focusing on jobs like network manager, auditing or computer security manager, programming manager, operations manager, and systems analyst.
Difficulty: Hard
Section Reference 1: 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today’s world.
Bloomcode: Evaluation
Standard 1 : AACSB || Communication, Analytic, Technology, Reflective Thinking
Standard 2 : Blooms || Evaluation
130) In your own words, define data, information, and knowledge. Use an example from your own life to explain the difference between these terms.
Data items refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.
Information refers to data that have been organized so that they have meaning and value to the recipient.
Knowledge consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.
Data = 65
Information = 65 mph
Knowledge = going the speed limit in a particular area because everyone knows a policeman sits in that particular spot
Difficulty: Medium
Section Reference 1: 1.2
Learning Objective 1: Describe the various types of computer-based information systems in an organization.
Bloomcode: Application
Standard 1 : AACSB || Communication, Technology, Reflective Thinking
Standard 2 : Blooms || Application
131) The book provides several examples of how IT impacts entire industries. Discuss how IT has impacted the transportation and travel industry (think about taxis, travel websites, etc.).
Students could discuss companies like Uber that has changed the taxi industry, Airbnb that has changed how people get a place to stay on vacation, any travel site like Travelocity – people don’t have to depend on waving a taxi driver down, finding a hotel, using a travel agent, etc.)
Difficulty: Hard
Section Reference 1: 1.3
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Synthesis
Standard 1 : AACSB || Communication, Analytic, Technology, Reflective Thinking
Standard 2 : Blooms || Synthesis
132) How has IT positively and negatively affected the quality of your life and society as a whole? While this is partially opinion, your answer should be informed by material in the book.
There is no right answer to this question, but the student should/could discuss:
Positives –
Continuous access to information, everywhere (continuous computing)
Ability to do pretty much anything on smartphones (classes, pay bills, purchase goods, banking, etc.)
More career opportunities
Better customer service
So much free stuff (paid for by ads on huge social networks, etc.)
Industry changes benefit us (book, music, video, software, etc.)
Health and safety improvements
More opportunities for people with disabilities or who need/want to work from home
Robots to do our chores
Negatives –
We can’t really get away and relax
IT has eliminated many careers (and likely will in the future)
Too easy to steal (piracy is a big problem)
Dangerous (phones while driving)
Drone dilemmas (spying, etc.)
Difficulty: Medium
Section Reference 1: 1.3, 1.4
Learning Objective 1: Discuss ways in which information technology can affect managers and nonmanagerial workers.
Bloomcode: Application, Evaluation
Standard 1 : AACSB || Communication, Analytic, Technology, Reflective Thinking
Standard 2 : Blooms || Application, Evaluation