Ch.1 Test Bank Answers Fundamentals Of Human Communication

Chapter 1 Test Bank

Multiple Choice

1.1 _____ communication focuses on communication between two people or communication among a small group of people.

A) Intrapersonal

B) Interpersonal

C) Computer-mediated

D) Mass

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1 Define human communication and identify the major forms, benefits, and myths.

Topic: The Nature of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.2. _____ communication includes the use of such technologies as e-mail, blogging, and tweeting.

A) Small group

B) Interviewing

C) Mass

D) Computer-mediated

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1 Define human communication and identify the major forms, benefits, and myths.

Topic: The Nature of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.3. A president speaking to college students at a university is an example of _____ communication.

A) interpersonal

B) small group

C) intrapersonal

D) public

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1 Define human communication and identify the major forms, benefits, and myths. Topic: The Nature of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.4. _____ communication is communication from one source to many receivers who may be scattered throughout the world.

A) Public

B) Small group

C) Intrapersonal

D) Mass

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1: Define human communication and identify the major forms, benefits, and myths.

Topic: The Nature of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.5. One of the benefits of developing strong communication skills is that you can approach new situations more mindfully, and increase your ability to distinguish between valid arguments and those with logical fallacies. This is known as having _____ skills.

A) critical thinking

B) keen listening

C) public speaking

D) interactional communication

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1: Define human communication and identify the major forms, benefits, and myths.

Topic: The Nature of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.6. A conversation with your friend would be different in a quiet library than it would in a crowded restaurant. These differences can be attributed to the changing _____ context.

A) physical

B) social-psychological

C) temporal

D) cultural

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.7. Speaking and writing, both acts of producing messages, involve

A) encoding.

B) decoding.

C) messaging.

D) channeling.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.8. According to the communication model in your book, listeners are both

A) sources and messengers.

B) receivers and messengers.

C) messengers and encoders.

D) receivers and decoders.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.9. Messages that refer to other messages are

A) feedforward messages.

B) feedback messages.

C) metamessages.

D) responses.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.10. When listening to a lecture in class, you say, “I’m sorry, but I don’t understand what you are saying.” This is an example of

A) feedforward.

B) encoding.

C) noise.

D) a metamessage.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1.11. As a listener, the message you send back to the speaker that is a reaction to what is said is

A) feedforward.

B) feedback.

C) a metamessage.

D) metacommunication.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.12. Smiles, applause, and head nods from the audience inform the speaker the message is being well received, and are examples of

A) contexts.

B) feedback.

C) receivers.

D) noise.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Understand the Concepts

1.13. Vocal, visual, tactile, and written are all types of _____, or media through which the message passes.

A) channels

B) messages

C) transitions

D) principles

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.14. Drew forgot his glasses and couldn’t see the speaker’s visual aids. This is an example of what type of noise?

A) physical

B) physiological

C) psychological

D) semantic

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1.15. If communication results in changes in attitudes, values, beliefs, or emotions, it has had _____ effect.

A) an intellectual

B) an affective

C) a psychomotor

D) a cognitive

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.16. Which purpose or motive of communication involves enjoying the experience of the moment?

A) to play

B) to relate

C) to help

D) to persuade

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.17. Dania wanted to convince her audience that they should volunteer in their spare time. Which purpose or motive of communication involves trying to change the attitudes and behaviors of others?

A) to play

B) to relate

C) to help

D) to influence

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.18. When speaking to a child, you simplify your vocabulary. On the other hand, when speaking to your professor, you use larger words to gain his or her social approval. Which theory explains this process of adjustment?

A) uncertainty reduction theory

B) relationship dialectics theory

C) communication accommodation theory

D) social penetration theory

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1.19. At the start of class, your professor stares at you and says in an intense voice, “I need to see you immediately after class!” The obvious status difference between you and your professor is part of the _____ message.

A) content

B) relationship

C) competence

D) feedback

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1.20. Our inclination to divide up communication events into sequences of stimuli and responses illustrates which principle of communication?

A) Communication is ambiguous.

B) Communication is a process of adjustment.

C) Communication is inevitable.

D) Communication is punctuated.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.21. While giving a speech, Ahmud monitors the crowd members for their responses. As the crowd responds through facial expressions and vocalizations, they are simultaneously listening to his message. This illustrates which principle of communication?

A) Communication is purposeful.

B) Communication is a package of signals.

C) Communication is ambiguous.

D) Communication is transactional.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Difficult

Skill Level: Apply What You Know

1.22. Frank was determined not to let Dorothy know he was upset, so he avoided looking at her and only spoke in one-word responses, but Dorothy knew immediately something was wrong. This demonstrates the _________ of the communication process.

A) inevitability

B) irreversibility

C) unrepeatability

D) competency

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Moderate

Skill Level: Apply What You Know

1.23. We are _____ when we are aware of the reasons for our behaviors and thoughts.

A) mindless

B) incompetent

C) mindful

D) culture specific

Chapter: 01

Module: 1.4

Learning Objective: L.O. 1.4 Explain the characteristics of the competent communicator.

Topic: The Competent Communicator

Difficulty Level: Easy

Skill Level: Remember the Facts

1.24. To increase your mindfulness, the text suggests that you __________, such as trying to see your prospective romantic partner in a variety of roles—child, parent, employee, neighbor, friend, financial contributor, and so on.

A) be open to new information and points of view

B) create and recreate categories

C) beware of relying too much on first impressions

D) think before you act

Chapter: 01

Module: 1.4
Learning Objective: L.O. 1.4 Explain the characteristics of the competent communicator.

Topic: The Competent Communicator

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.25. According to a number of studies done from 1929 to 1980, the most often used form of communication was

A) speaking.

B) writing.

C) listening.

D) reading.

Chapter: 01

Module: 1.4

Learning Objective: L.O. 1.4 Explain the characteristics of the competent communicator.

Topic: The Competent Communicator

Difficulty Level: Easy

Skill Level: Remember the Facts

True/False

1.26. Intrapersonal communication is communication between two people.

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1: Identify the major forms of human communication, its benefits, and its myths.

Topic: Forms, Benefits, and Myths of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.27. Mass communication includes newspapers and radio.

Chapter: 01

Module: 1.1

Learning Objective: L.O. 1.1: Identify the major forms of human communication, its benefits, and its myths.

Topic: Forms, Benefits, and Myths of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.28. Speaking and writing are examples of decoding.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.29. We send and receive messages through only one sensory organ at a time.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.30. Feedback tells the speaker what effect he or she is having on the listener(s).

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.31. The temporal context is the tangible or concrete environment in which communication takes place.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.32. Communication is ambiguous, meaning each element is independent of the other elements.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.33. It is important to pay attention to relationship messages, as ignoring this dimension can lead to problems.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Easy

Skill Level: Remember the Facts

1.34. Regardless of how you try to negate or reduce the effects of a message, the message itself, once it has been sent and received, cannot be reversed.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Moderate

Skill Level: Understand the Concepts

1.35. Being media literate simply means you are aware of the various forms of media that exist.

Chapter: 01

Module: 1.4

Learning Objective: L.O. 1.4 Explain the characteristics of the competent communicator.

Topic: The Competent Communicator

Difficulty Level: Easy

Skill Level: Remember the Facts

Essay

1.36. Define the major elements of human communication. Illustrate each element by relaying a scenario in which different people play different roles.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Difficult

Skill Level: Analyze It

1.37. Explain the differences between feedback and feedforward. Write a short dialogue that includes at least one feedforward and one feedback message and identify these two concepts in the transcript.

Chapter: 01

Module: 1.2

Learning Objective: L.O. 1.2: Define the major elements of human communication: context, source–receiver, messages, channels, noise, effects, and ethics.

Topic: Elements of Human Communication

Difficulty Level: Difficult

Skill Level: Apply What You Know

1.38. Choose three of the five general purposes of human communication. Identify and explain these purposes.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Difficult

Skill Level: Analyze It

1.39. Discuss why communication is ambiguous, and give a situational example of ambiguity in a communication exchange.

Chapter: 01

Module: 1.3

Learning Objective: L.O. 1.3 Paraphrase the principles of human communication.

Topic: Principles of Human Communication

Difficulty Level: Difficult

Skill Level: Apply What You Know

1.40. Assess your own communication competence using the seven characteristics of the competent communicator discussed in Chapter 1.

Chapter: 01

Module: 1.4

Learning Objective: L.O. 1.4 Explain the characteristics of the competent communicator.

Topic: The Competent Communicator

Difficulty Level: Difficult

Skill Level: Analyze It