PART 1 Introduction to management accounting — p. 1
CHAPTER 1 Management accounting: information for creating value and managing resources — p. 3
Australasian organisations in the twenty-first century — p. 4
What is management accounting? — p. 6
Management accountants within organisations — p. 11
Management accounting processes and techniques — p. 11
Management accounting and strategy — p. 13
Management accounting for planning and control — p. 16
Costing for decision making — p. 18
Some important considerations in the design of management accounting systems — p. 19
Management accounting responses to the changing business environment — p. 20
CHAPTER 2 Management accounting: cost terms and concepts — p. 35
Management accounting information — p. 36
Cost classifications: different classifications for different purposes — p. 39
Costs across the value chain — p. 42
Manufacturing costs — p. 44
Product costs — p. 45
Cost flows in a manufacturing business — p. 47
PART 2 Costs and costing systems — p. 67
CHAPTER 3 Cost behaviour, cost drivers and cost estimation — p. 70
What are cost behaviour, cost estimation and cost prediction? — p. 71
Cost drivers — p. 72
Cost behaviour patterns — p. 78
Using cost behaviour patterns to predict costs — p. 86
Cost estimation — p. 87
Practical issues in cost estimation — p. 93
Big data, data analytics and data visualisation — p. 95
CHAPTER 4 Product costing systems — p. 125
Product costing — p. 126
Flow of costs in manufacturing businesses — p. 131
Allocating overhead costs to products — p. 132
Types of product costing systems — p. 135
Job costing: Williams Elevators — p. 138
Process costing: Spritz — p. 151
CHAPTER 5 Process costing and operation costing — p. 177
Process costing at Spritz — p. 178
Process costing with work in process inventories — p. 178
Process costing using the weighted average method — p. 181
Process costing using the FIFO method — p. 184
Process costing and spoilage — p. 188
Hybrid costing systems — p. 192
Operation costing for batch manufacturing processes — p. 192
Other issues in process costing — p. 197
CHAPTER 6 Service costing — p. 223
What are service organisations? — p. 224
Cost classifications in service organisations — p. 226
Estimating service costs — p. 230
Costing services at Adelaide Bank — p. 235
When should firms estimate their service costs? — p. 245
Flow of costs in service firms — p. 248
Costing in retail and wholesale businesses — p. 249
CHAPTER 7 A closer look at overhead costs — p. 277
What are overhead costs? — p. 278
Allocating indirect costs: some general principles — p. 279
Allocating overhead costs to products — p. 281
Issues in estimating overhead rates — p. 288
Allocating indirect costs to responsibility centres — p. 293
Allocating support department costs — p. 294
CHAPTER 8 Activity-based costing — p. 329
Problems with conventional product costing systems — p. 330
Product costing at Mason & Cox — p. 333
Activity-based costing at Mason & Cox — p. 335
Initial decisions about ABC at Mason & Cox — p. 336
Step one: measuring the costs of the manufacturing overhead activities — p. 337
Step two: assigning the costs of manufacturing overhead activities to products — p. 339
Activity-based versus traditional product costs at Mason & Cox — p. 342
Costs versus benefits of ABC at Mason & Cox — p. 343
When should ABC be used? — p. 345
Other activity-based costing issues — p. 346
Activity-based costing in service organisations — p. 348
PART 3 INFORMATION FOR MANAGING RESOURCES — p. 383
CHAPTER 9 Budgeting systems — p. 386
Strategic planning and budgeting systems — p. 387
Purposes of budgeting — p. 387
Responsibility accounting — p. 389
The annual budget: a planning tool — p. 389
Budgeting at Casa Dale Homes Ltd — p. 395
Budget administration — p. 406
Behavioural consequences of budgeting — p. 406
Zero-base budgeting — p. 409
Program budgeting — p. 410
CHAPTER 10 Standard costs for control: direct material and direct labour — p. 449
Controlling costs — p. 450
Setting standards — p. 451
Developing standards at R.M. Williams — p. 453
Calculating standard cost variances — p. 456
Investigating significant variances — p. 460
Cost control through assigning responsibility — p. 466
Standard costing and behaviour — p. 468
Standard costs for product costing — p. 468
CHAPTER 11 Standard costs for control: flexible budgets and manufacturing overhead — p. 493
Flexible budgets — p. 494
Flexible overhead budget: R.M. Williams — p. 497
Overhead application in a standard costing system — p. 498
Calculating overhead cost variances — p. 499
Overhead cost performance report — p. 505
Standard costs for product costing — p. 505
Flexible budgets in service organisations — p. 508
An appraisal of standard costing systems — p. 509
Activity-based budgeting — p. 512
CHAPTER 12 Managing and reporting performance — p. 539
Purposes of performance measurement — p. 540
Characteristics of effective performance measurement systems — p. 540
Structuring for control: decentralisation — p. 542
Responsibility centres — p. 543
More complex structures — p. 545
Financial performance reporting — p. 547
Transfer pricing — p. 552
CHAPTER 13 Financial performance measures and incentive schemes — p. 587
Financial measures in investment centres — p. 588
Return on investment — p. 588
Residual income — p. 592
Measuring profit and invested capital — p. 593
Measures of shareholder value — p. 596
Incentive schemes — p. 599
CHAPTER 14 Strategic performance measurement systems — p. 625
The problems with using traditional financial performance measures in isolation — p. 626
The advantages of non-financial measures — p. 627
Selecting operational measures — p. 627
The limitations of non-financial performance measures — p. 630
The balanced scorecard — p. 631
Strategy maps — p. 635
Developing a balanced scorecard for the Cooktown Bus Company — p. 638
How successful are balanced scorecards? — p. 640
Does non-financial performance lead to financial performance? — p. 641
Benchmarking — p. 644
Measuring impact in charitable organisations — p. 634
Customising the balanced scorecard — p. 637
CHAPTER 15 Managing suppliers and customers — p. 665
Supply chain management — p. 666
Managing suppliers — p. 669
Managing inventory — p. 674
Managing customers — p. 682
Managing time — p. 690
CHAPTER 16 Managing costs and quality — p. 723
Cost management — p. 724
Activity-based management — p. 724
Business process re-engineering — p. 732
Life cycle costing — p. 734
Target costing — p. 737
Managing throughput — p. 741
Managing quality — p. 743
PART 4 INFORMATION FOR CREATING VALUE — p. 775
CHAPTER 17 Sustainability and management accounting — p. 778
Corporate sustainability — p. 779
Sustainability and stakeholders — p. 784
Sustainability and management accounting — p. 786
Recognising and measuring economic, environmental and social impacts — p. 787
Environmental management accounting — p. 791
Environmental costs — p. 791
A life cycle analysis of carbon emissions — p. 795
A sustainability scorecard at Westpac — p. 798
Sustainability and supply chain management — p. 795
Strategic performance measurement systems and sustainability — p. 800
Sustainability and capital expenditure analysis — p. 803
CHAPTER 18 Cost volume profit analysis — p. 823
CVP analysis at the Melbourne Theatre Company — p. 824
The break-even point — p. 826
The break-even formula — p. 827
Graphing cost volume profit relationships — p. 829
Target net profit — p. 832
Using CVP analysis for management decision making — p. 833
CVP analysis with multiple products — p. 837
Including income taxes in CVP analysis — p. 840
Practical issues in CVP analysis — p. 841
An activity-based approach to CVP analysis — p. 843
Financial planning models — p. 845
CHAPTER 19 Information for decisions: relevant costs and benefits — p. 871
The management accountant's role in decision making — p. 872
Relevant information — p. 876
Identifying relevant costs and benefits — p. 877
Relevant information for some common decisions — p. 881
Implications of activity-based cost analysis for decisions — p. 896
Incentives for decision makers — p. 898
Pitfalls to avoid when using accounting data for decisions — p. 898
CHAPTER 20 Pricing and product mix decisions — p. 927
Major influences on pricing decisions — p. 928
Economic profit-maximising models — p. 931
Pricing strategies — p. 933
Strategic pricing of new products — p. 941
Competitive bidding — p. 941
Legal restrictions on setting prices — p. 943
Product mix decisions — p. 945
CHAPTER 21 Information for capital expenditure decisions — p. 973
Capital expenditure decisions — p. 974
Cash flows — p. 974
The capital expenditure approval process — p. 974
Capital expenditure decisions at the Meadowleigh Medical Centre — p. 975
Discounted cash flow analysis — p. 978
Comparing two alternative investment projects — p. 984
Accounting for uncertainty using real-options analysis — p. 988
Other techniques for analysing capital expenditure proposals — p. 989
Performance evaluation: a behavioural issue — p. 992
Income taxes and capital expenditure analysis — p. 994
Post-completion audits of capital expenditure decisions — p. 1003
Justification of investments in advanced technologies — p. 1003
The limitations of traditional capital expenditure analysis — p. 1006