Complete Test Bank | Hospitality Supervision 9e

Chapter 1 The Supervisor As Manager
Chapter 2 The Supervisor As Leader
Chapter 3 Planning, Organizing, And Goal Setting
Chapter 4 Communicating Effectively
Chapter 5 Equal Opportunity Laws And Diversity
Chapter 6 Recruiting, Selection, And Orientation
Chapter 7 Performance Effectiveness
Chapter 8 Motivation
Chapter 9 Supervising Teams, Team-Building, And Coaching
Chapter 10 Employee Training And Development
Chapter 11 Conflict Management, Resolution, And Prevention
Chapter 12 Discipline
Chapter 13 Decision Making And Control
Chapter 14 Delegating