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Quick Contact
Email Support
support@selldocx.com
Response within 24 hours
Response Time
24 hours
Monday - Friday
Specialized Support
Office Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
Sunday
Closed
Emergency support available 24/7 for critical issues
Frequently Asked Questions
Find quick answers to common questions
How do I reset my password?
Use the "Forgot Password" link on the login page to reset your password via email.
How long does payment processing take?
Payments are typically processed within 24 hours, and sellers receive payouts monthly.
Can I get a refund?
Refunds are available only if you received the wrong book or a file that doesn’t match your purchased title.
What file formats are supported?
We support DOCX, DOC, and PDF formats for document uploads and downloads.